Apple ID reset password email never arrives.

It is several years old and I forgot.  It is [email protected]  email never arrives.  Apple address is not blocked and junk mail folder is empty.
It is also a valid ID because if I try to create a new Apple ID using the same [email protected] I get a message that that ID is taken.  The email account is valid as I send and receive emails everyday from it.  I want to use the ID on a new iPhone I just got.  I only used the ID on an old iPod several years ago briefly.
I have tried the email reset several times and never get an email sent to me.
Also I can not get a password reset via the 'answer questions' methood because I completely forgot how I answered them.  Also that was a time before there was password rules and I'm not sure any questions were even needed to be answered.

Thank you so much for the answer.  I don't have a rescue email.  I'll call the number and see if they can help.  If they could at least change the rescue address to the AppleID address that would probably work.   I'll report back after the call, I hope they will help.  Thank's for the number.

Similar Messages

  • Apple didn't send me reset password email

    apple didn't send me reset password email
    please in need help
    my email [email protected]
    please send me reset password email

    Nobody here can 'send" you a reset email. Nobody here works for Apple, and Apple does not monitor this forum. You will need to contact Apple Account Security:
    https://getsupport.apple.com/Issues.action

  • I forgot my password and follow the steps but my email did not received the reset password email

    I forgot my old apple password and I follow the steps for reset my password. But my frustration is when i login my email there was no email on resetting my password.

    I've never received reset password emails.
    Despite waiting 24hrs (as some forum posts had suggested it takes a bit of time to come through). So I created new account using a new email.
    But now I have the same problem on a different account, and still nothing received. I've checked spam folder and email server but nothing is received. Other emails from Apple have been received, when I added voucher and when I registered to this forum.
    So if anyone else has found a resolution I would be most interested also.

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    Welcome to the Apple Community.
    Check your Mail rules and filtering, the verification mail may be going to a junk folder or even being deleted altogether.

  • My confirmation email never arrived

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    This seems to be the evidence that address is the problem, e-mail from foreign countrys not recognize.
    Very bad, because i the first two addresses may no longer use.

  • I made the "forget id password" progress on the website but... i cannot receive the "reset password email" on my inbox. help!!

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    idk what's wrong. my email is [email protected].

    Contact the Apple account security team for assistance resetting your password: http://support.apple.com/kb/HT5699.

  • Phone keeps asking for password on an Apple ID I never created.  Won't reset password.  Never get email.  Birthdate incorrect.  What do I do?

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    Welcome to the Apple Community.
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  • Keep getting a reset password email?

    Not sure if iCloud is the right catagory for my question, please excuss if not.  I keep getting emails such as the one I am posting below:
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    Please note that the link will expire three hours after this email was sent.
    Reset your Apple ID password"
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    Mac Pro, OS X Mountain Lion (10.8.4), 5,1 - 12 Core, 2.93GHz

  • Cannot log in to Mozilla Support. It won't accept my username or password. Reset password email says my account is already activated.

    Tried accessing Mozilla Support Forums for Firefox Desktop Support, which I have used many times. It would not accept my username and password, claiming they were incorrect. I tried the Password Reset feature, which opened a window saying that accounts created before December 2010 may have issues logging in. Please reset your password below. It instructs me to enter my email address so that it can send me instructions for setting a new password. I enter my email address. It says we've sent an email to any account using this address. Please follow the link in the email to reset your password. I go to my email. Nothing is there. I wait, but still nothing.
    I go back to the sign in page, and click on the link - I didn't get a confirmation email - under Login Problems. A new window opens which tells me that to activate my account I must first confirm my email address. I reenter my email address. I get an email from Mozilla right away, telling me that my account is already activated, and it gives me a link to log in. I click on that link. I enter my username and password again. Same error message denying me access and telling me to enter a correct username and password. I try this a couple more times with no success. Same repeating errors.
    So I try to create a NEW account using a different username with my email address. It will not let me do that. It says that email address is already taken, and it will not allow me to proceed. I ultimately had to set up a new account with an email address that I never use, just so I could access the Help features. I am exasperated. I do not want to post my Questions using an email address that I do not use, and have to open another application to even access. I want to be able to receive a message from Mozilla in my normal everyday email address, if someone has replied to my post. But since Mozilla will not let me use my existing email address for the new account I set up, I cannot do that.
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    Can someone please help me to access my original account with my original username and password? If a password reset is necessary, then I should not be getting a reply email telling me my account is already activated (see below). If it is activated, then why can't I log in? What is going on? Please help me. Thank you.
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    Thanks!
    The support.mozilla.org team}

    I use only support.mozilla.org and never used any other websites. However, the same problem here. My ID and Password are not accepted. Had to create a new account with a temporary email to use Support - it would not allow me to use my main email, because "it is used by another account". Try to reset password - receive no email (even though there is a confirmation on the website that email to reset password has been sent). At the same time can easily receive a confirmation about User ID and account activation. Thus, the account is completely locked, and I can not use my email address for a new one. Please fix this problem.

  • Emails never arrive to BT inbox

    Sorry in advance as this may be a bit long winded, a couple of weeks ago one of my clients who is with BT and has a BT email address phoned to ask why I had not emailed him as promised.  I had, so sent it again but it didn't arrive, tried with a different email account still the same so tried a hotmail account and still the same.  All these emails where being sent from Apple mail running 10.9 so tried from my iPad, iPhone still no joy.  Sent one from Outlook 2011 on the same computer and same internet connection so same external IP address which is my own personal account not my work one and it arrived.
    My brother is with BT so started doing some testing and at 1st it appeared that an email sent from any account from any version of Apple mail never arrives.  I tried several computers running various versions of Mac OS, tried iPads and Iphones.   I then set the same work account up in Outlook and it arrived so I started thinking it was an Apple mail issue.
    So I configured the work email in Outlook with my work signature and all of a sudden the mails stopped arriving to any BT address.  More testing and it seems that with any email account with any type of signature sent to any BT email address my mails never arrive but remove the signature from outlook or Apple Mail and they arrive.  It is only BT clients having this issue everyone else seems to be getting my emails.
    We checked the spam folders etc. and no sign of my email, if I enter my email address in the safe senders in webmail then they arrive but I can't ask every client with BT to do this.
    It all used to work fine but this has suddenly started to happen, I have spent ages working out why the emails don't arrive.  I get no bounce back message, no error message and if other people are copied in they get the email just BT users don't.
    I have tried a plain text signature but get the same result, I have tried pasting a signature in at the end and get the same result.  I am baffled.

    BT's new email partner Openwave/Critical Path seem to be overly agressive with their anti-spam measures. There's not much anybody here can do to remedy that unfortunately except keep complaining and hope that something eventually gets done.

  • Can't reset password email

    Hi
    Excuce me
    Please help me for rest password email for my iPhone 4S
    Email is xxxxxxxxxxx
    I forget passwords and security questions.
    please help me
    Thank You sir
    Abdulmohsen Alsabaey
    K.S.A _ Riyadh
    <Edited By Host>

    Find out how to reset your password here:
    http://support.apple.com/kb/he37
    Please do not post personal information, as this is a user to user discussion board.

  • I set up Family sharing but the invite email never arrives at one of the accounts. Any suggestions? Yes, the account is receiving other emails.

    Hi,
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    The account receives other emails and i've checked the Spam filter and virus checker.
    The source/host computer is an iMac running Yosemite. I can happily email from the iMac to the MacbookAir.
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    Hi there _Man,
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    Join a family group
    You can accept or decline an invitation to join a family from you iPhone, iPad, iPod touch, or Mac.
    In iOS 8, go to Settings > iCloud > Invitations.
    In OS X Yosemite, choose Apple menu > System Preferences > iCloud > Manage Family.
    If the invitation is sent to your email address, you can also respond right from your email.
    To accept an invitation, follow the onscreen instructions. Here's what you'll be asked to do when you join:
    Confirm your Apple ID and password.
    Choose if you want to share your content and which iTunes Store account you want to share from.
    Choose if you want to share your location. If you agree, your location can be displayed on family members’ devices in Find My Friends and Messages, and the location of your shared devices will also appear on family members’ devices in Find My iPhone.
    If you can't accept the invitation, see if someone else joined a family with your Apple ID or is sharing purchased content from your Apple ID. Remember, you can only join one family at a time, and you can only switch to a different family group once per year.
    Start or join a family group using Family Sharing - Apple Support
    https://support.apple.com/en-us/HT201088
    Thanks for being a part of the Apple Support Communities!
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  • Reset password, email has not been sent

    I got a new ipad yesterday, used my same password to download new apps for it, and I was told it was incorrect.  Couldn't remember question I answered and now my account is locked.  I have requested a reset password numerous times today and none have been sent.  How can I reset if none sent>

    You should go to this website http://www.apple.com/support/itunes/ and follow the steps to emailing apple.  Also in you computer if you have ever clicked remember password then go to spotlight and find keychain access.  Then look for your apple id double click it and check show password.  if not then just proceed to email apple about the issue they usually send a response in about 1 day.

  • Not receiving reset password email

    I have been trying to get an reset email since yesterday, and nothing has arrived in my inbox.
    When i am trying to follow the instructions from spotify to reset my password, they just ask me to type in the old password that i can't remember.. Frustrating! Can anybody please help me?

    That means your Spotify account is linked to your Facebook account and this is the reason as to why you are not receiving reset password e-mail. If you still want to reset your password, you will need to use this page. Please note that it also resets your Facebook password.
    Edit:
    You can also "Disconnect from Facebook" but the whole process a bit messy. Full instructions are here.

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