Apple id secret questions

hey guys. newbie here.
i forgot the answer to my secret question. what makes it worse is that the email address assigned as the rescue address, (which the reset link of the secret question is being sent to), that I also have forgot what the email is.
the email is there, but when i logged in the email, i  didn't receive any email from apple regarding the reset link of the secret question.
how do i reset back my secret question?
i need help since this is my first time purchasing a paid app.

You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(114439)

Similar Messages

  • Apple ID secret questions reset

    Hey guys,
    I'm trying to reset my Apple ID secret questions, everytime I click on reset by email, it prompts me an email has been sent to ur email "*****@hotmail.con" but I never receive anything definitely cause the extension is giving ".con" and not ".com"
    Does anyone has a solution for the issue or faced it before, or how do I contact apple to point that there has been a programming error on the website preventing me from being able to reset my secret questions that I don't remember !!!
    Help !
    Thank you

    You need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (91075)

  • HT5312 if forgot my apple id secret question how can i reset it

    if forgot my apple id secret question how can i reset it

    esepelon13 wrote:
    i forgot my apple id security question ...
    1)  Apple ID: All about Apple ID security questions
    If necessary
    2)  See Here.  Apple ID: Contacting Apple for help with Apple ID account security
              Ask to speak with the Account Security Team...
    3)  Or Email Here  >  Apple  Support  iTunes Store  Contact

  • Resetting my Apple ID secret questions?

    hello everyone,
    when i sign into my apple id and i want to change my details it asks me to answer some secret questions.
    the only problem is - i don't know what the answers are!!!
    And then to make it worse, if i don't know the answers it says it will email me the answers - but it lists an old email address that i no longer have access to!!
    So i am really stuck!
    i guess i want to know how do i change that email that the answers get sent to? how do i go ahead??

    You cannot and need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    (123713)

  • How to reset apple account secret question's answers?

    Dear Friends,
    I have creaeted an apple account in 2011 during the release of iphone 4S and even answered those secret questions as well.
    Now to purchase apps from itunes to load in my 5S, it asks for answer's of all questions and quite natural... all went wrong.
    Please help me to find a way out to overcome this issue by resetting the password.
    Unfortunately, I have put any recovery email id also.
    SOS...........Help me....................!!!
    - Aravind.

    If you can't remember the answers to the security questions, then go to Express Lane  and select 'iTunes' from the list of 'products' in the middle of the screen.
    Then select 'iTunes Store', and on the next screen select 'Account Management'
    Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
    You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox).
    More info, like the rescue email address
    http://support.apple.com/kb/index?page=search&src=support_site.results.disambigu ation&q=Apple%20ID%20has%20been%20disabled%20for%20security%20reasons

  • I forgot my Apple ID secret questions (unlike other popular questions)

    Hello,
    I forgot my security questions and i haven't a rescue thing. I understand that i should contact Apple Support for fixing this issue, but i don't hear well. Can anyone please tell me what is the Apple email address that i can send to?
    Thank you in advance.

    Click here and fill out the form. Explain to the people there that you can't call.
    (101718)

  • HT201363 Sir/Madam,  can I ask for help to know what's my secret questions and answer in my apple ID? Coz i'm not the one who make my apple ID when i first buy my phone. I can't ask my friend On what he put in my secret questions coz i'm already here in p

    Sir/Madam,
    can I ask for help to know what's my secret questions and answer in my apple ID?
    Coz i'm not the one who make my apple ID when i first buy my phone. I can't ask my friend
    On what he put in my secret questions coz i'm already here in philippines right now and my friend who made my apple ID is still in bahrain.. I wish i could get a feedback through this matter. Thanks and i'm kyztle Romanes . Thanks you so much i wish i'd get any feedback to your side.. I wanna purchase a builder in my clash of clans account coz my clanmate philip sent me a gift card for 25$ that's why i need your help.. Thanks again Apple company..
    Sent from my iPhone
    On Jan 1, 2014, at 4:53 PM, iTunes Store <[email protected]> wrote:
    $25
    Buy that builder
    Philip sent you an iTunes Gift
    You can redeem this gift on your iPad, iPhone, iPod touch, or on your computer using iTunes. Once you redeem your gift and verify your Apple ID, you will be credited with $25 and can purchase the latest music, apps, and more.
    Valid only on iTunes Store for U.S. Requires iTunes account and prior acceptance of license and usage terms. To open an account you must be 13+ and in the U.S. Compatible software, hardware, and Internet access required. Not redeemable for cash, no refunds or exchanges (except as required by law). Code may not be used to purchase any other merchandise, allowances or iTunes gifting. Data collection and use subject to Apple Customer Privacy Policy, see www.apple.com/privacy, unless stated otherwise. Risk of loss and title for code passes to purchaser on transfer. Codes are issued and managed by Apple Value Services, LLC (“Issuer”). Neither Apple nor Issuer is responsible for any loss or damage resulting from lost or stolen codes or use without permission. Apple and its licensees, affiliates, and licensors make no warranties, express or implied, with respect to code or the iTunes Store and disclaim any warranty to the fullest extent available. These limitations may not apply to you. Void where prohibited. Not for resale. Subject to full terms and conditions, see www.apple.com/legal/itunes/us/gifts.html. Content and pricing subject to availability at the time of actual download. Content purchased from the iTunes Store is for personal lawful use only. Don’t steal music. © 2012 Apple Inc. All rights reserved.
    Apple respects your privacy.
    Information regarding your personal information can be viewed at https://www.apple.com/legal/privacy/.
    Copyright ©2014 Apple Inc. All rights reserved.
    <Email Edited by Host>

    It is a phishing attempt to get your Apple ID and Password.
    You should forward it to Apple : [email protected]

  • TS2446 So I have an iphone and for some reason I don't know the password for my Apple ID so I can't download apps and I don't have the password to my email to change it and I don't know the secret questions , what can I do to make a new Apple ID ?

    So I have an iphone and for some reason I don't know the password for my Apple ID so I can't download apps and I don't have the password to my email to change it and I don't know the secret questions , what can I do to make a new Apple ID ?

    I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
    The old email address no longer exists - I haven't used it in a year probably and I no longer have the account.  I logged into the appleid website and there is no trace of the old email address so there is nothing that can be deleted or changed there.  On the iPad there is no trace of the old email address so nothing can be deleted there either. I have updated the iPad software and the same problem comes right back.  Every 2 seconds I am asked to log in using the old non-existent email.  The device is currently useless.
    The only recent change to anything was the addition of an Apple TV device, which was set up using the correct login and password.
    Does anyone have any ideas? The iPad has been backed up to the iCloud so presumably it now won't recognize the current iCloud account? So restoring may notbe an option?

  • How can I restore the secret question for my Apple ID?

    Hello,
    Yesterday I try to get a new app in da AppStore, when I buy the aplication said I need comprobate my Apple ID, ok, i write my Apple ID password and my iPhone sends me to the secret question verification, when I write my secrets questions have an error, I try everything but I can't answer correctly, please help.

    http://support.apple.com/kb/HT5312

  • I have a problem with my apple ID, i don't remember the answers of my secret questions and the email were they send the answers have been disabled

    Yesterday i bought a new macbook pro and i tried to buy pages and keynote, but when i put my id, the ask me the secret questions, i don`t remember the exact answer to that questions, and the mail the send the answers, don't exists anymore

    Did you have a rescue email address on your account ? If you did then have you checked the inbox and spam folders on that for the reset email ?
    If not then you will need to contact Support in your country to get the password reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    You can't create another account with the same email address, and all purchases are tied to the account that downloaded them - so creating a new account won't give you access to a previous account's purchases.

  • HT201303 The Itunes store constantly asks me to Improve Apple ID Security by adding three secret questions but won't accept my valid password.  I have tried to reset the password, update the billing info and it still won't let me make any purchases.

    The Itunes store constantly asks me to Improve Apple ID Security by adding three secret questions but won't accept my valid password.  I have tried to reset the password, update the billing info and it still won't let me make any purchases.

    I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
    The old email address no longer exists - I haven't used it in a year probably and I no longer have the account.  I logged into the appleid website and there is no trace of the old email address so there is nothing that can be deleted or changed there.  On the iPad there is no trace of the old email address so nothing can be deleted there either. I have updated the iPad software and the same problem comes right back.  Every 2 seconds I am asked to log in using the old non-existent email.  The device is currently useless.
    The only recent change to anything was the addition of an Apple TV device, which was set up using the correct login and password.
    Does anyone have any ideas? The iPad has been backed up to the iCloud so presumably it now won't recognize the current iCloud account? So restoring may notbe an option?

  • HT5312 My stops because of the wrong answer to the secret question, and I want to use it for evil application from Apple Store?

    My stops because of the wrong answer to the secret question, and I want to use it for evil application from Apple Store?

    Hello mr sami,
    Thank you for the details of the issue you are experiencing with your security questions.  I found an article with some useful information if you cannot remember the answers to your security questions:
    What should I do if I don't remember the answers to my Apple ID security questions?
    Try answering them at least once to see if you can get them right, even if you are not sure you remember the answers to your security questions.
    If you are confident you can't remember them, try one of the following:
    If you have three security questions and a rescue email address
    sign in to My Apple ID and select the Password and Security tab to send an email to your rescue email address to reset your security questions and answers.
    If you have one security question and you know your Apple ID passwordsign in to My Apple ID and select the Password and Security tab to reset your security question.
    If you have one security question, but don't remember your Apple ID password
    contact Apple Support for assistance. Learn more about creating a temporary support PIN to help Apple confirm your identity when you contact Apple Support.
    Note: If you have forgotten your password and answer your security questions incorrectly too many times in a row, you will be unable to try to answer your security questions for a period of time. During that time you will not be able to reset your password and will not have access to your account.
    You can find the full article here:
    Apple ID: All about Apple ID security questions
    http://support.apple.com/kb/HT5665
    If you continue to have issues, please contact our Account Security Team as outlined in this article:
    Apple ID: Contacting Apple for help with Apple ID account security
    http://support.apple.com/kb/HT5699
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • Hello, I got a new computer with the old harddisk. Can't play my itunes music because not authorised. Apple ID is very old e-mail adress that doesn't exist anymore. When chose for secret question brth date seems wrong. Can't reach anyone!!!

    Hello, I got a new computer with the old harddisk. Can't play my itunes music because not authorised. Apple ID is very old e-mail adress that doesn't exist anymore and I forgot the password (5 years old??). When chose for secret question birth date seems wrong. Tried everything. I need to make a new apple-id but cannot connect the music that I bought under my old name to my new name. Can't reach anyone!!! Automatic FAQ system is of no help. What to do?

    That doesn't help me. For itunes it brings me to the express lane which doesn't help because my case is not in it. It's all standard procedure things. I understand those but my situation is different. The combination of a passport forgotten and an non-existing email adress (and birth dates that are not correct or not accepted). What I need is my password emailed to another email adress than the original one because that no longer exists.

  • Helo , my secret question and apple id was blocked, please help me repair my apple id , i want to keep using this my apple id

    dear ...
    please help meeee.... my my secret question and apple id was blocked, please help me repair my apple id , i want to keep using this my apple id.
    please helppppp meeeeeee......
    <E-mail Edited by Host>

    Dendyhebatz wrote:
    dear ...
    please help meeee.... my my secret question and apple id was blocked, please help me repair my apple id , i want to keep using this my apple id.
    please helppppp meeeeeee......my email & apple id XXXXXXX
    Try changing your Apple ID password at iforgot.apple.com first.
    Also:
    How to reset your Apple ID security questions.
    Go to appleid.apple.com, click on the blue button that says 'Manage Your Apple ID'.
    Log in with your Apple ID and password. (If you have forgotten your Apple ID password, go to iforgot.apple.com first to reset your password with a password recovery email)
    Go to the Password & Security section on the left side, and click on the link underneath the security questions that says 'Forgot your answers? Send reset security info email to [email]'.  This will generate an automated e-mail that will allow you to reset your security questions.
    If that doesn't work, or  there is no rescue email link available, then click on 'Temporary Support PIN' that is in the bottom left side, and generate a 4-digit PIN for the Apple Account Security Advisor you will be contacting later.
    Next, go to https://getsupport.apple.com
    (If you see a message that says 'There are no products registered to this Apple ID, simply click on 'See all products and services')
    Choose 'More Products & Services', then 'Apple ID'.
    A new page will open.
    Choose 'Other Apple ID Topics', then 'Forgotten Apple ID Security Questions'.
    Click the blue 'Continue' button.
    Select the contact option that suits your needs best.

  • Hello, I've forgotten the answer to my secret questions, and I keep requesting an email to reset them but I'm not receiving the email in my inbox even though the apple website says email has been sent!! Help!!

    I've forgotten the answer to my secret questions and my account is locked I can't purchase anything, and I've clicked reset and apple website says they've sent me an email but I haven't recieved anything in my inbox!! Help!! I don't know what to do I've tried more than 10 times

    Apple ID security issues -
    Call Apple Care and ask for the Account Security Team. They can assist you with your issue.

Maybe you are looking for

  • Why does Firefox keep freezing/locking up system (Windows 8)?

    I just recently decided to switch to Firefox from chrome because I was sick of chrome's adblocker never working. Unfortunately, whenever I use Firefox, it will randomly freeze my entire system so I have to do a forced shutdown by holding the power bu

  • All Files Try to open with Photo Viewer

    I was downloading some pictures and when finished ,now all files try to open with photo viewer. (ie Word,Excel,Paint,just all files lised on the menu. If someone knows how to fix this pleas reply.

  • Error while upgrading Oracle Portal to 10.1.4.

    While upgrading Oracle Portal to 10.1.4 , I am getting the following error. Error: Database version 9.0.1.5.1 is not supported MRUA detected an error at C:\oracleportalupgrade\mrua_051020\mrua\mrua.pl line 212. Please let me know how can I resolve th

  • Mail stopped querying other email address'

    without having changed anything (that I know of) my mail program suddenly stopped querying my home email server. I travel often between two states and have two internet companies and two email addresses which both always send email to my mac mail pro

  • Skype 6.21 has stopped working (Windows 7)

    Hi, I ve got the same problem, Skype crashes after few seconds: Faulting application name: Skype.exe, version: 6.21.85.104, time stamp: 0x542bca32 Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000 Exception code: 0xc0000005 Faul