Apple ID - Security Questions and Rescue E-mail

I have  aproblem that no-one can help me with - how's that for a challenge
1) I cannot recall the answers to the security questiosn on Apple ID (do not even recall answerign the questiosn posed there).
2) The rescue e-mail listed on my Apple ID acount is wrong.
To reset the security questions I need to initiate the rescue e-mail, which I obviously cannot do.
So how do I fix this.
I basically eithe rneed ot get the rescue e-mail changed or overirde the security questions asked.
Can anyone explain how to go about thsi isn simple steps?

Hi Palmerc,
I have the same problem for my new Ipad. Forgot my security questions' answers  set up at the store and never receive the rescue email despite many attempts. My rescue email is my office email so maybe got block or deleted by the firewall (checked but not in my junk mail folder).  I am based in Asia but stupidly signed up for the Apple Care US package. I qualify for Apple Support but they need a US number.  Amazingly can't even find an email address to send to Apple Care  Frustrating..  appreciate if you can share should you find a solution. Tx. dteng627

Similar Messages

  • Security questions and rescue e-mail !

    hey there ,
    i have an important question to ask and it caused me problems lately
    the problem is that i have forgotten my answers for my security question and i can't have a gift card 'cause i forgot it !
    I'm sorry but please can anybody help me as fast as they can ?
    -and for the rescue e-mail how can i add the  rescue e-mail to my apple ID account?
    thank you so much <3

    Do you have a question about them ?
    If you've forgotten your answers and you have a rescue email address on your account then you can use that to reset them : http://support.apple.com/kb/HT6170
    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will have to contact Support in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    If your country isn't on that page then try this form and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps on this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5620
    Or, if it's available in your country, you could change to 2-step verification : http://support.apple.com/kb/HT5570

  • I don't remember my Apple ID security questions and I did not create a rescue e-mail.  How can I reset or obtain the security answers?

    I don't remember the answers to my Apple ID Security Questions and I do not have a rescue e-mail.  How do I reset or get the security answers? 

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • I have forgot the apple id security questions and i dont have rescue e mail id also pls tell me the solution

    I have forgot the apple id security questions and i dont have rescue e mail id also pls tell me the solution

    Read here:
    http://support.apple.com/kb/ht5312
    If nothing works, either:
    Go here, ask for assistance:
    https://getsupport.apple.com/GetproductgroupList.action
    Or, call AppleCare & ask for "Account Security".

  • HT5699 I forgot the answers to your Apple ID security questions. and don't see this link or don't have access to your rescue address

    I forgot the answers to your Apple ID security questions. and don't see this link or don't have access to your rescue address

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a rescue email address or a Security Questions issue, then see:
             If you forgot the answers to your Apple ID security questions - Apple Support.
             Manage your Apple ID primary, rescue, alternate, and notification email addresses - Apple Support
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
         4. Account security issues almost always require you to speak directly to an
             Apple representative to securely establish your identity as the account holder.
             You can set it up so that Apple calls you, either immediately or at a time
             convenient to you.
                1. Go to www.apple.com/support.
                2. Choose Contact Support and click Contact Us.
                3. Choose Other Apple ID Topics and choose the appropriate topic for
                    your issue.
                4. Follow the onscreen instructions.
             Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                            Apple ID- All about Apple ID security questions.

  • I forgot My iCloud password, and i can not reset it as the system is not accepting the answer to the security questions and also the mail to my apple ID mail box is blocked, how can i reset my password for my apple ID.

    I forgot My iCloud password, and i can not reset it as the system is not accepting the answer to the security questions and also the mail to my apple ID mail box is blocked, how can i reset my password for my apple ID.

    Hello nmssns,
    Thank you for contacting Apple Support Communities.
    You can start with this article to reset your iCloud password. Depending on your exact circumstances, blocked email, forgot security questions, etc., there are links provided to guide you through those issues.
    About Apple ID security questions
    http://support.apple.com/kb/HT5665
    Regards,
    Jeff D.

  • HT5312 I forgot the answers to my security questions and the e-mail where apple is sending the answers is no longer accessible, how can I get the answers to be sent to one of my current mails? Thank you

    I forgot the answers to my security questions and the e-mail where the replies are being answered is no longer valid or active, how can I get the answers to be sent to my current active e-mail? Thank you

    You need to contact Apple, either through the link in that article or by phoning them and asking for the Account Security team.
    (80384)

  • If i forget my apple ID password,security questions and the e-mail that i used to create the account, can i reset the password?

    if i forget my apple ID password,security questions and the e-mail that i used to create the account, can i reset the password?

    Hi predator_13,
    If you are looking for more information on the various ways one can reset their Apple ID password, you may find the information and steps outlined in the following article helpful:
    If you forgot your Apple ID password - Apple Support
    If you are having issues identifying your Apple ID or the email it may have been created under, you may also find this article useful:
    Apple ID: How to find your Apple ID - Apple Support
    Regards,
    - Brenden

  • Forget my security question and rescue email

    Forget security question of my apple id and rescue email don't remember

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • How to reset Apple ID security questions and answers

    when i create apple id ,i havent setup Apple ID security questions and answers
    so now i can purchase the game item

    How to reset your Apple ID security questions.
    Go to appleid.apple.com, click on the blue button that says 'Manage Your Apple ID'.
    Log in with your Apple ID and password. (If you have forgotten your Apple ID password, go to iforgot.apple.com first to reset your password with a password recovery email)
    Go to the Password & Security section on the left side, and click on the link underneath the security questions that says 'Forgot your answers? Send reset security info email to [email]'.  This will generate an automated e-mail that will allow you to reset your security questions.
    If that doesn't work, or  there is no rescue email link available, then click on 'Temporary Support PIN' that is in the bottom left side, and generate a 4-digit PIN for the Apple Account Security Advisor you will be contacting later.
    Next, go to https://getsupport.apple.com
    (If you see a message that says 'There are no products registered to this Apple ID, simply click on 'See all products and services')
    Choose 'More Products & Services', then 'Apple ID'.
    A new page will open.
    Choose 'Other Apple ID Topics', then 'Forgotten Apple ID Security Questions'.
    Click the blue 'Continue' button.
    Select the contact option that suits your needs best.

  • Forgot Security Questions and Rescue Email

    I just bought an itunes card and already redeemed it to my account . I tried purchasing games but it wont let me due to some security questions and i tried to retrieved it whenever i verify it always said that my account is invalid . Please help me or Mail me a link . So i can change my security questions and rescue email. Thanks for your time .

    Call your country number from http://support.apple.com/kb/HE57 and ask to speak with the Account Security Team.

  • HT1937 I forgot the answers to the Apple ID security questions and don't have an email option.

    claer from titel help me :'(
    idont remaber my Rescue email address
    how can i reset Apple ID security questions

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'. Please be patient waiting for the return
              phone call. It will come in time depending on how heavily the servers are being hit.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • I forgot my answer to my security question and my E-mail Alternative

    i forgot my answer to my security question and my E-mail Alternative

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
         4. Account security issues almost always require you to speak directly to an
             Apple representative to securely establish your identity as the account holder.
             You can set it up so that Apple calls you, either immediately or at a time
             convenient to you.
                1. Go to www.apple.com/support.
                2. Choose Contact Support and click Contact Us.
                3. Choose Other Apple ID Topics and choose the appropriate topic for
                    your issue.
                4. Follow the onscreen instructions.
             Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                            Apple ID- All about Apple ID security questions.

  • HT5787 Help, I have forgotten my Apple ID security questions and when i send it to my email address to reset the questions nothing shows up in inbox. Any other way to get past this?

    Help, I have forgotten my Apple ID security questions and when i send it to my email address to reset the questions nothing shows up in inbox. Any other way to get past this?

    You've checked the spam folder on your rescue email account as well as the inbox, and you've tried clicking the reset link a second time ? If you have, and you still haven't received the email, then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699

  • HT5312 your Apple ID security questions and answers

    i forget Apple ID security questions and answers?

    Hello rafeek2010
    From the article that you came from, you would need a rescue email address to send the reset security questions email. If you do not have that, then you will need to contact iTunes Store support for further assistance.
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/HT5312
    Regards,
    -Norm G.

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