Apple ID security questions, forgotten?

I want to buy a game for £0.69, the phone has asked me for my Apple ID which I have provided and then taken me to answer 2 security questions, both of which I don't remember answering. How do I reset the questions and answers?

Security questions
http://support.apple.com/kb/HT5312
http://discussions.apple.com/docs/DOC-4551

Similar Messages

  • Apple ID Security Questions Forgotten Itunes

    I need help for my apple ID when purchasing something on Itunes
    i want to buy a song on iTunes but it is on my new PC & of cousre the sercurity questions come up. I've Forgotten the answers & the secondary e-mail address is wrong. how do i reset the Questions & the secondary e-mail. (if i ask to reset the questions it sends it to the wrong secondary e-mail)
    Thanks soo much if any of your ideas help
    (P.Si do not want to contact apple support through the phone)

    You need to contact Apple in some way; you may be able to use this form to contact them. Only they can assist with recovering lost security answers in the absence of a valid rescue email address.
    (88087)

  • How do I resolve the Apple ID security questions for which I have forgotten the answers to access my iTune store account

    How do I resolve the Apple ID security questions for which I have forgotten the answers to access my iTune store account? Please assist.

    If you have a rescue email address (which is not the same thing as an alternate email address) on your account then the steps on this page will give you a reset link on your account : http://support.apple.com/kb/HT6170
    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps on this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5620

  • HT5787 Help, I have forgotten my Apple ID security questions and when i send it to my email address to reset the questions nothing shows up in inbox. Any other way to get past this?

    Help, I have forgotten my Apple ID security questions and when i send it to my email address to reset the questions nothing shows up in inbox. Any other way to get past this?

    You've checked the spam folder on your rescue email account as well as the inbox, and you've tried clicking the reset link a second time ? If you have, and you still haven't received the email, then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699

  • Help, I have forgotten my Apple ID security questions and when i send it to my email address to reset the questions nothing shows up in inbox. Any other way to get past this?

    Help, I have forgotten my Apple ID security questions and when i send it to my email address to reset the questions nothing shows up in inbox. Any other way to get past this?

    Security questions:
    https://discussions.apple.com/docs/DOC-4551
    http://support.apple.com/kb/HT5312
    This is also useful:
    http://www.macworld.co.uk/ipad-iphone/news/?newsid=3463233&olo=email
    If you don’t know your security questions, phone Apple (using the number listed here:  http://support.apple.com/kb/HE57  ) and ask for the Account Security Team.

  • What do you do when you have forgotten your Apple ID security questions

    What do u do when you have forgotten your Apple ID security questions

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • HT201304 I Forgotten Apple ID security questions

    I Forgotten Apple ID security questions
    and ,i can't buy of itunes my cart!

    Security Questions
    https://discussions.apple.com/thread/5232504?tstart=0

  • HT5312 Forgotten Apple ID security questions

    I forgotten apple ID security questions and i can't reset questions security.

    First, go to http://appleid.apple.com. Underneath where it says "Already have an Apple ID?," click Manage your Account. You will then need to sign in. If you forgot your Apple ID or password, click on the appropriate "Forgot..." link below either of these fields.
    After you sign in, click on "Passwords and Security" on the left.
    You will be asked to answer the security questions, but you should also notice a link below the second "Answer" field offering to send reset instructions to your rescue email address that you provided.
    Check the Inbox of your rescue email address. The email should appear within a minute or two. If it does not, be sure to check Spam. If it is not there either, you can repeat the above process to resend. Once you get the email, following the link will take you to a page where you must sign in again. After doing so, you will have the option to choose three new security questions and answers, which you may want to write down
    After you fill in the required information and continue, you should be taken to a confirmation screen stating "Your password and security information has been saved," and then you are done.
    The "Forgot your answers?" link will not appear if you do not have a rescue email address set up. In that case you will need to contact iTunes Support, http://apple.com/emea/support/itunes/contact.html
    If you still know the answers to your security questions, it is highly recommended you add a rescue email address. To do so, log in at appleid.apple.com and click on Password and Security. Answer the questions and then click on "Add Rescue Email Address:"

  • Hi, Forgotten Apple ID security questions

    hi Forgotten Apple ID security questions ,

    You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (107980)

  • Forgotten apple id security questions

    I do not remember the answer the questions that itunes asks, nor the email response recovery is not correct.
    What I do
    Help-me
    forgotten apple id security questions
    Itunes ID- ******
    I want to buy music but I can not
    <Edited by Host>

    We are fellow users here on these forums, you're not talking to iTunes Support nor Apple - I've asked the hosts to remove your email address from your post (it's not a good idea to post personal info on any public forum).
    If you have a rescue email address (which is not the same thing as an alternate email address) on your account then you can use that to reset them : http://support.apple.com/kb/HT6170
    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will have to contact Support in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps on this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5620
    Or, if it's available in your country, you could change to 2-step verification : http://support.apple.com/kb/HT5570

  • Forgotten answers to apple ID security question, how do I reset it for new question?

    HOw do I recover a forgotten answer for Apple ID security question?

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a rescue email address or a Security Questions issue, then see:
             If you forgot the answers to your Apple ID security questions - Apple Support.
             Manage your Apple ID primary, rescue, alternate, and notification email addresses - Apple Support
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
         4. Account security issues almost always require you to speak directly to an
             Apple representative to securely establish your identity as the account holder.
             You can set it up so that Apple calls you, either immediately or at a time
             convenient to you.
                1. Go to www.apple.com/support.
                2. Choose Contact Support and click Contact Us.
                3. Choose Other Apple ID Topics and choose the appropriate topic for
                    your issue.
                4. Follow the onscreen instructions.
             Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                            Apple ID- All about Apple ID security questions.

  • HT201303 I have forgotten my apple ID SECURITY QUESTION

    I have forgotten my apple ID SECURITY QUESTION

    If you can't remember them then go to Express Lane  and select 'iTunes' from the list of 'products' in the middle of the screen.
    Then select 'iTunes Store', and on the next screen select 'Account Management'
    Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
    You should get an email reply within about 24 hours (though some people are saying that it's currently taking longer due to something else that Apple are fixing/working on) - and check your Spam folder as well as your Inbox

  • How to reset Apple ID security questions i have forgotten

    how to reset Apple ID security questions i have forgotten

    SECURITY QUESTIONS
    Read this note for information on how to reset the security questions http://support.apple.com/kb/HT5312

  • I Forgotten Apple ID security questions

    i Forgot Apple ID security questions please help me i life in saudiarabia i don’t call

    If you have a rescue email address (which is not the same thing as an alternate email address) on your account then the steps half-way down this page will give you a reset link on your account : http://support.apple.com/kb/HT5312
    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699#S -there is an International call for Saudi Arabia on that page
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

  • Problem with Apple ID security questions?

    I'm trying to purchase an app but I have forgotten my security questions but when I ask for a reset questions email it automatically sends it to an old email address I no longer have any help is much appreciated

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
    Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                             Apple ID- All about Apple ID security questions.

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