Apple ID security questions forgotton. Reset email not received.
I have forgot my Apple ID security answers and reset them but have not yet received a reset link on my email, its been 15 minutes. I have also checked my spam email and there is nothing
I'm not sure how long it takes to get this email, but I would be patient. If it takes an extended period and you have not received anything, then check here for assistance https://expresslane.apple.com/GetproductgroupList.action
Similar Messages
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Forgot apple id security question answers - reset email is not being sent to email addresses
forgot apple id security question answers - reset email is not being sent to email addresses
Hi there,
Why dont you just change your Apple ID (your email)? Make a new Apple ID and do the security questions that you will remember. Also, make sure you write down all the info with your Apple ID for later refrence.
To create a new Apple ID, follow the easy steps below:
Settings > Itunes and App stores > Tap "Apple ID: (YOUR APPLE ID IS HERE!)" > Tap "Sign Out" > Tap "Create New Aple ID" -
I forgot my answers to my security questions and I'm not receiving my reset email I need help soon because I have $15 on my account please help ASAP
See Kappy’s great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities
https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
About Apple ID security questions
http://support.apple.com/kb/HT5665
Cheers, Tom -
I don't remember the answers to my Apple ID Security Questions and I do not have a rescue e-mail. How do I reset or get the security answers?
Alternatives for Help Resetting Security Questions and Rescue Mail
1. Apple ID- All about Apple ID security questions.
2. Rescue email address and how to reset Apple ID security questions
3. Apple ID- Contacting Apple for help with Apple ID account security.
4. Fill out and submit this form. Select the topic, Account Security.
5. Call Apple Customer Service: Contacting Apple for support in your
country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID -
HT5312 I sent an email to reset my security questions and I have not received any emails?
I have sent myself an email through iTunes to reset my security questions and I have not received any emails..help?!
Check your junk mail folder just in case.
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I can't remember the answers to my security questions and I am not receiving the rescue email. How can I reset the questions/answers?
You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(118855) -
HT201363 How can my Apple ID security questions be reset via email?
I do not know how to reset my security questions can somebody please help me.
Alternatives for Help Resetting Security Questions and Rescue Mail
1. Apple ID- All about Apple ID security questions.
2. Rescue email address and how to reset Apple ID security questions
3. Apple ID- Contacting Apple for help with Apple ID account security.
4. Fill out and submit this form. Select the topic, Account Security.
5. Call Apple Customer Service: Contacting Apple for support in your
country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID -
How to change apple ID security questions without reset link
I want to change my Apple ID security questions but it says that i need to know them when i try to change it. Usualy there should be a reset link under the security questions but it does not appear on mine so i do not know how to change it, if you could help me it would be nice.
Hunter Agate wrote:
It says that I need a rescue email and i dont know if i set that up before
As stated...
If necessary...
2) See Here... ask to speak with the Account Security Team...
Apple ID: Contacting Apple for help with Apple ID account security
Or Email Here > Apple Support iTunes Store Contact -
My new iPhone says "To help ensure the security of your Apple ID we require additional information." It then asks me for the answer to my security questions. Which I can not remember. I can log into iCloud and my apple ID, but can not change my security questions. A web search indicates that I should be able to send a security email to my rescue email account. Since this option does not appear on my accounts security question screen, it looks like I never setup a rescue email. How do I reset my security questions, or setup/change my rescue email account?
Thanks in Advance!!Actually, you'll have more luck contacting AppleCare Phone Support.
http://support.apple.com/kb/HE57
With the information you provided, I assume they can verify your identity and reset your account security questions.
Kind regards, -
I am trying to reset my security questions but i still haven't received the email in over a week to reset it. How else can I reset it.?
You need to contact Apple to get the questions reset, which can be done by clicking here and picking a method for your country, or if that's not an option, by filling out and submit this form.
(95887) -
I initially created my apple account years ago. I am trying to reset my security questions because my answers are continually incorrect. I pressed the link that sends reset security questions info to my alt. address, but I have not received the email with instructions. I have resent the email several times and checked both of the emails I have set up with my apple account to no avail. I have tried everything that is provided in the support article about the issue and my problem has not be resolved. I've even deleted my alt email from the apple account and then reassigned it and tried again, however, I still have not received the email. Without knowing the answers to my security questions, I cannot purchase anything from the iTunes store, which I have been trying to do.
I do not know what the problem is and I am asking for any resolutions. Please and thank you!Go to the Apple ID Security site from http://support.apple.com/kb/HT5699 or call the AppleCare support number from http://support.apple.com/kb/HE57 and ask to speak with the Account Security Team...either can help you reset your questions/answers.
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I forgot my answers to my security questions and I have not received the email to reset my answers
I check my email and yet no email has been sent and I know I'm using the same email as my Apple ID.
The reset email will be sent to your rescue email account, that won't (can't) be the same as the primary email address (or any other address) on your account.
If you aren't receiving it to your rescue email aaccount (or you don't know what it is), then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down this page to view and/or change your rescue email address for potential future use : http://support.apple.com/kb/HT5312 -
I forgot the answers to my security questions, so I logged into my account and had a help email sent to my email address. The email did not come to my email address. How do I retrieve the answers to my security questions?
Call AppleCare and ask to be transferred to the Account Security Team.
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When i try to reset my security questions, the reset email never is sent.
ok so, i forgot my security question answers, so i click on "send reset email" and the email is never sent. so i havent been able to buy things off the app store with my itunes money.
If you do not have a rescue email then contact Apple http://www.apple.com/emea/support/itunes/contact.html or https://expresslane.apple.com/Issues.action
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Apple ID security questions and recovery email
I want to change my Apple ID password. But I have forgotten my security questions.
For some strange reason there is already a recovery email set up. I do not remember setting one up. And the recovery email shown is not one that I use or have ever used. It's completely different. Is there any way I can reset my password?You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(116071)
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