Apple id setup email address in use?

Wife has G5 Imac running 10.6.3; me: Intel iMac running 10.6.8. Trying to update her iPad iOS from 4.3 to 5/6.She needs Apple id to do it because I don't want to et into the Mountains. I have early .mac account with email as [email protected]; when I set it up I also used an alternate local ISP email addy. I wanted to get her an Apple ID using that email (her only address) and was denied because it was already in use. I went to my account and deleted that alternate address, save account changes, shut down iTunes and tried it again. It still said the email was invalid because it was in use. Did I not wait long enough to try it again? Can we try to set it up as an icloud address? Any other suggestions? Thanks
We've been very frustrated by the difficulty in upgrading the iOS. Perhaps it's our particular situation but it all seems much more arcane than it used to be to do these kinds of things (or incipient old age creeping in?).

Hi,
Could you explain that again using different words ?
I am not clear on what it is that you want to do.
What are you trying to sync ?
Contacts ?
Emails ?
Other info ?
If it is Mail who do you normally get it and what applications are you using ?
People also might want to know if it is a POP or IMAP account before they can help.
9:05 PM      Monday; July 2, 2012
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