Apple id stuck on old email address

My original email got hacked and i have updated my new apple id on icloud.com. However, my iphone still has my old email address greyed out.
How can i change to my new email address unto my device?
Thanks

Welcome to the Apple community.
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID, verify the changes, enter the password as requested on your device and then turn off "find my phone".
You should then change your Apple ID back to its current state, verify it once again, delete the iCloud account from your device and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.

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I recently changed my email on my apple account but the old email address is displayed when I go into iTunes or App Store not allowing me in.

I recently changed my email on my apple account but the old email address is displayed when I go into iTunes or App Store not allowing me to sign into my account. At some points it's a vicious circle because it asks for a password at key times when trying to correct the problem. Note that the new email address shows when I log into my Apple account and shows it was verified. For some reason the system isn't updating to the new email in ALL places.
I hope this is the right place to post this. Thanks!

Apple doesn't monitor here. Best we can do is to push you to contact Apple directly.
This is from the iOS Dev Center forum...
http://devimages.apple.com/maintenance/
We apologize for the significant inconvenience that our downtime has caused and encourage you to reach out to ourhttps://developer.apple.com/contact/ if you need any assistance.
(Check under "Program Enrollment").
Note that your program membership should have been automatically renewed if it lapsed during the downtime period. If not, please be explicit about that in your support request.
--- DrErnie

I've had an Apple ID under an old email address. I have a new Apple ID under my current email. Is there a way to link or merge the two together? I don't remember the old password and that email address is no longer active.

I've had an Apple ID under an old email address. I have a new Apple ID under my current email. Is there a way to link or merge the two together? I don't remember the old password and that email address is no longer active. If I cannot link or merge the two, how can I activate the old ID on the new computer if that email account is no longer active?? Any advice would be great. Thanks in advance!!

You cannot merge accounts.
You need to sign into the old account on your computer.
iTunes Store: Retrieving and changing passwords (Apple ID)

HT1495 i have an old apple id using an old email address how can i sync this one with my new id as i can not remember my old password

i have an old Apple id using an old email address how can i sync this when i can not remenber the password wwith my new account

You'll have to contact iTunes store support to see if they can help you with this: http://www.apple.com/emea/support/itunes/contact.html.

HT202274 Apple ID has my old email address. It will not allow me to change the address and will not accept my password or ID questions. I recently upgraded to OSX Yosemite 10.10.1. I also have an Apple ID that works with iTunes and would like to keep i

Apple ID has my old email address. It will not allow me to change the address and will not accept my password or ID questions. I recently upgraded to OSX Yosemite 10.10.1. I also have an Apple ID that works with iTunes and would like to keep it as my primary.

To change the iCloud ID on your devices you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted (if using iOS 7), then sign back in with your current ID.
If you don't know the password for your old ID, or if it isn't accepted, you will have to temporarily recreate it in order to delete the existing account. To do this, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

HT5787 Hallo , i don't remember the answer to my security questions and my apple ID is my old Email address whice not active any more and i don't have access to it

Hallo , i don't remember the answer to my security questions and my apple ID is my old Email address whice not active any more and i don't have access to it.
During the last year i was using my Iphone under this APPLE ID :***** , but i forgot to change it on "FIND MY IPHONE"
is there a solution for that??
Kind regards
yossi
<Email Edited By Host>

If you changed your Apple ID from the old email address (that is showing up) to a new one, but just forgot to update it on your iPhone, try these steps.
1. Use your current Apple ID password
Trying using your current Apple ID password. If that doesn't work, continue to the next step.
2. Sign out and back in to iMessage or FaceTime
If you are currently signed in to iMessage or FaceTime
Sign out of iMessage or FaceTime:
iMessage: Go to Settings > Messages > Send & Receive, tap your Apple ID, then tap Sign Out.
FaceTime: Go to Settings > FaceTime, tap your Apple ID, then tap Sign Out.
Sign back in to iMessage or FaceTime:
iMessage: Go to Settings > Messages, then tap "Use your Apple ID for iMessage".
FaceTime: Go to Settings > FaceTime, then tap "Use your Apple ID for FaceTime".
You should now be able to sign out of iCloud. You will still see your previous Apple ID when signing out.
If you are not signed in to iMessage or FaceTime
Sign in to iMessage or FaceTime:
iMessage: Go to Settings > Messages, then tap "Use your Apple ID for iMessage".
FaceTime: Go to Settings > FaceTime, then tap "Use your Apple ID for FaceTime".
You should now be able to sign out of iCloud. You will still see your previous Apple ID when signing out.
3. Change your Apple ID temporarily
If signing out and back in to iMessage or FaceTime didn't work, try these steps:
Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
Tap Settings > iCloud and try to sign out.
Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
Tap Settings > iCloud and sign in with the new Apple ID.

My apple id is an old email address...need to change

My apple id is an old email address. I want to change to my new @me email. It says I cant change a moble me act. I never had a moble me acount. Can I change my id to my new @me addy?

MaxCast wrote:
because my sbcglobal addy will be going away.
That doesn't matter. The ID is a text string taking the form of an email address - it doesn't have to be a functioning email address: but you should go to http://appleid.apple.com and make sure that the email address associated with it is functioning so that you can be contacted if necessary. That address doesn't have to be the same as the ID.

I had an Apple ID under an old email address that I have now changed, but the old address still shows up in my iCloud account since I installed Yosemite. How do I get rid of that old account altogether?

I had an Apple ID under an old email address that I have now changed, but the old address still shows up in my iCloud account since I installed Yosemite. How do I get rid of that old account altogether?

You cannot merge accounts.
You need to sign into the old account on your computer.
iTunes Store: Retrieving and changing passwords (Apple ID)

I have changed the email address related to my Apple ID.However the old email address has stayed on my old Ipad and I cloud.How do I change this as I can't remember the password.

Can anyone help with this please ?
When I try to retive the password using the old email address I don't get an email....
thanks

Hey lotuselise1968,
Thanks for the question. The following resource may help to resolve your issue:
Apple ID: What to do after you change your Apple ID
http://support.apple.com/kb/HT5796
iCloud
iOS 6 and later: Go to Settings > iCloud.
- If you signed out before changing your Apple ID, enter your current Apple ID to sign in. The data from your iCloud account will download to your device.
- If you're still signed in with your previous Apple ID:
1. Scroll down and tap Delete Account. Depending on what iCloud options are turned on, you'll be asked to confirm that you want to delete data from your device. To confirm, tap Delete. (If you're using iOS 7 and have Find My iPhone turned on, you'll be asked to enter the password for your previous Apple ID. Enter the password, then tap Turn Off.) The data will be deleted from your device, but not from iCloud.
2. Enter your current Apple ID to sign in. The data from your iCloud account will download again to your device.
Thanks,
Matt M.

How do I change my alternate apple id from the old email address I no longer use? I am not given an edit option. Thx

How do I change my alternate apple id which is an old email address I no longer use? I am not given an edit option. This old email address has already been removed from alternate email options but does not want to leave the alternate ID position! Thx

Your apps were purchased under the old ID, so they will have to be deleted and re-purchased/downloaded under your new one.

Updating apps asks for apple id password for old email address

I clicked on update all for my apps and am asked to sign in to itunes store using the apple id password for an old email address.

Then sign in with that Apple ID. Whether your email changed or not is irrelevant. The Apple ID "name" (often the email address you originally used to sign up) should not change.

Apple ID and an old email address?

Hello,
    I recently switched my IPS carrier, ( Cox to Verizon ) My current Apple ID is my old Cox email address, and I am wondering if that is
going to cause a problem, having a user id that is an invalid email address.
     I do not see how this can cause any problems seeing how it is just a user id, but I am curious just the same. I could just create another Apple ID, but
I really hate having accounts just floating in limbo, I do not know why we just can not delete an account and / or change our user id's at will, but I am sure Apple has their reasons.
    PS: I hope I posted this in the correct area, It was the best one I could think of.
    Thank You in advance for any help or information you can give.
    John

Thank You ,
    ScotMij, Thank you, the link below says the same thing, but they suggest you update it to a current e-mail address.
    I jumped the gun a little posting this thread, however I did find out how to change some of my info:
Here is the link if anyone is interested.
    http://support.apple.com/kb/HE40
    I appoliges for not looking more into it before posting.
    John

I upgraded my iPhone to 4s,itunes wont let me sign in because the apple id was a old email address no longer being used

I upgraded to a iphone 4s,when they transferred my info to my new phone itunes did not recognize my apple id because it is a old email adress that is not now being used.

IF - you changed your ID - go to Settings>Store>Apple ID - tap the ID and sign out, sign in the the correct account. Apps that you purchased with the old ID have to be updated with that ID and are always tied to that old ID.

My email address changed and even though I have changed settings on my iPad and at the Apple store, my old email address comes up and asks for my password. The old password doesn't work so how do I eliminate that from my iPad and iPhone?

How can I change my Apple iCloud account information? My email address has changed and I've gone into settings to change the Apple I'd, my old email address pops up and asks me for a password before I can download apps, etc.

Sign out of old ID and sign in with new ID
Settings>iTunes & App Stores>Apple ID

Hello i can not activate icloud from my ipad2 my old email address is my apple id.

i can not activate my icloud account from my ipad2 it will not verify.

ok maybe i should of worded it diferently
i curently have an apple id that i have had for years "[email protected]" i have since signed up to icloud and i cloud emails and i selected "[email protected]" for example! now when i try and update my original apple id "[email protected]" with my new @me.com email address it wont allow me!
i dont want to have 2 apple id's cause all my emails assosiated with my original apple id (eg Receipts from apple) go to my old email address and not my @me.com email!
does that make more sense ?

Apple id stuck on old email address

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