Apple ID uses old phone number

iPhone 6 16 GB / OS 8.1.1
Hey, I've been with apple for quite a while now, and I've never had iMessage or Facetime using my phone number because of this bug. A little while ago, I visited family in a different country, I had a temporary number there. That number somehow worked with iMessage even though my previous number didn't. I decided to switch to my old sim card to see if the iMessage problem was fixed, to my surprise, it was. I went back to my temporary number for the time being until I went back home. When I got home I put in my old sim card to use my phone again and saw that my temporary number was trying to be activated and used in iMessage and Facetime. I have tried multiple things to try and resolve this issue or even just try to see what could be causing it but I've had no success. I recently tried making a brand new apple ID and using it to see if the temporary number would still show up, oddly enough, it did. After that happened I've just blanked, I'm confused as to where the number is stored and how I could go about updating it.
I've always wanted to use iMessage and Facetime with my phone number so any help would be great.
Thanks.

Turn iMessage & FaceTime off.
Restart your iPhone.
Turn iMessage & FaceTime on.
Your iPhone number, if your carrier supports those features, will associate to iMessage & FaceTime.

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