Apple id was hacked and deleted
My apple ID was hacked. They deleted/changed my apple id and now my icloud, my contacts, and my Notes on my iphone 4s are gone. What should I do?
I've just had this same problem (password didn't work, iForgot emails not coming to me, my birthdate and also all security questions all changed). I'm in the UK and have tried to contact Apple and OMG what a nightmare. Is there any way I can email them? Each time I try to do the call it just keeps saying 'I'm sorry, this is not available at this time. Try again'.
Things I've done so far:
- changed my Apple ID to another email address from the recover process
- changed all my security questions and changed my password
- changed my ID and passwords on my iPad and iPhone for iTunes and App Store (although it's now let me download and charged me for an album I didn't want without asking me to put in any Apple ID or password - ??)
My iCloud is just screwed now: I can't get to anything to change the Apple ID and it just says 'everything will be deleted from my iPhone/iPad if I proceed'. I don't want to proceed when I can't get in to that iCloud Apple ID anymore as I may never be able to recover everything if I don't know that password any more.
Have all my pictures, etc, been compromised on iCloud? Should I change my bank card/bank security?
Why can't I just email someone at Apple re reporting this rather than phone? (it's 3.30am here at the moment, I really don't want to be on the phone!). Any help advice you can give would be appreciated :o)
Similar Messages
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The hotmail address i use for my apple ID was hacked and i no longer have access to it, this is stopping me from accessing any of my icloud or itunes. how can i fix this?
Thanks, I appreciate the help. I think this is one of the problems Apple is creating by changing the OS so often. I had fomer colleagues at [a major aerospace contractor] who told me that so many original files were ultimately lost because of the deadly change in the "Save As" operation that they are now afraid of every OS update. Apple has badly damaged their support base with that very prominent company (they won't update now until they've fully examined and understand changes in the pre-conditioned nature of OS computer functions), and they are a whole lot less enthaled with Mac-related equipment/software. Can't blame them, I too used orginal files that way (as easy-to-use templates), and lost some important files before I realized what was happening (to late to revert). Companies should not have to retrain employees each time an OS gets an update, it's can be very expensive several different ways. They learned a painful lesson with that one. And because I'm now retired and don't use multiple devices, I need iCloud like I need a hole in the head... but I'm told there's no way to keep Apple out of my computer. Fortunately, because of major problems when initially installing Mountain Lion, one hold-over of the hardware/software damage I experienced was that iCloud can no longer access my computer even though everything else is working fine again. That was the only "good luck" I had as a result of that expensive nightmare.
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My apple ID was hacked and a game by GodGame Inc was bought and installed. When I try to report a problem about this transaction, the link automatically sends me to the apple store support. The application is bugged. Please help.
thanks for your response roaminggnome. I changed my password immediately after it happened and I have contacted i tunes to let them know of this dillemma.
The I-tunes credit was a promotional thing by Apple to buy their laptop. So I didn't pay for the i-tunes credit in the first place. Do you think my bank will be able to reinburse Itunes credit then? I will ask support when they get back to me. -
My Apple ID was hacked and I can't access it.
And I got em email today informing my apple ID(which now have change to another name) was used to download an app from App Store.
How do I cancel the Apple ID? I don't to be still active and maybe using my information.
Help!!!Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
My apple id was hacked and my Main email was changed so cant find it to change the password ?? Help plz
You should get Apple involved in sorting this out. Start at this site:
https://getsupport.apple.com/Issues.action
Your Apple ID can be handled through iTunes. -
Hi, My girlfriends email account wad hacked and despite all efforts to get back into it we are unabke to and we cannot verify her apple id anymore. Is there anyone at apple we can contact to change the email account for a id? For some reason when we try to log in to verify the apple account it doesnt accept her birthdate either which is bizzare. Cheers
The same thing happened to us, my husband and I have 2 seperate Itunes accounts and both attatched to a credit card, when we upgraded our iphones, same thing. Couldnt log in and no emails. Husband kept telling me he got purchases but they werent from me as I use Itunes cards. We called apple and it was a big fuss and not really all that helpful. All the devices are mine, not his and it was verify after verify after verify, to no end. Finally I gave up because the hacker had re routed the recipts to another email and apple wanted me to provide the email and the secirity question, well, how can I know the hackers email or what they replaced as security questions???? Frustrating. Now I am living with some dufuss tracking all my whereabouts on my macbook -so no privacy and no hopes in having secure passwords, and I synced my iphone and it's now having the same. This is very frustrating. Loved my mac, loved my phone loved my ipod and Ipad, but when your being tracked by a faceless unknown person and it costs how much to remove it's frustrating anyone else have this happen? It makes me want to just go offline.
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I have an iPhone 4
hgjuwhsbx wrote:
I'm having the same issue. Except someone stole my phone and I don't know who, but I got it back and I don't know their username, but to delete the account you have too. Let me know if you find anything!
If you are the original owner of the phone, you can force it into recovery mode to restore it as explained here: If you can't update or restore your iPhone, iPad, or iPod touch. You will then go through the setup screens on the phone to reactivate it. This will require entering the ID and password that were used to activate the phone originally. -
I have tried to update my id and I seem to be getting a second account because when I enter my current email, apple tells me that I already have an account. I also am told that emails for verification are sent to my hacked account that I cannot access so I cannot get my ipad mini registered. I feel like I have been going around in circles and am very frustrated.
➡ https://iforgot.apple.com/
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My Apple ID was hacked, disabled, enabled and now it is disabled again.
A couple weeks ago my Apple ID was hacked and then disabled. I got it enabled, changed the password. It now disabled again. Can you help me sort this out?
no we can't. We're users here. You'll need to contact Apple for support. You can find a link at the bottom of the page in the iTunes store.
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my old email address was hacked and I am no longer able to access it. How can i reset my icloud ID without losing all of my pictures and more importantly contacts? I have created a new ID but i cannot seem to use it until I delete the old account
You need to use the old ID and password to delete the iCloud account. After you delete the old account, you can sign in with the new ID in iCloud.
Have you seen this.
http://support.apple.com/kb/HT5796
iCloud
iOS 6 and later: Go to Settings > iCloud.
If you signed out before changing your Apple ID, enter your current Apple ID to sign in. The data from your iCloud account will download to your device.
If you're still signed in with your previous Apple ID:
Scroll down and tap Delete Account. Depending on what iCloud options are turned on, you'll be asked to confirm that you want to delete data from your device. To confirm, tap Delete. (If you're using iOS 7 and have Find My iPhone turned on, you'll be asked to enter the password for your previous Apple ID. Enter the password, then tap Turn Off.) The data will be deleted from your device, but not from iCloud.
Enter your current Apple ID to sign in. The data from your iCloud account will download again to your device. -
how do i associate a different apple ID with my ipad? I need to do this bc my gmail account was hacked and a hoax email sent out from it. so i opened a new gmail account and want to associate this new email with my ipad
To check if you have a virus, you can download ClamXav
also, go to Applications>Utilities>Activity Monitor and see if there's anything that you don't recognize, and check your sent email to see if you've been sending emails without your knowledge. -
My husband's iphone has a hotmail ID but it was hacked and we need to change it to his current email. Where do we change it? I tried on apple and it says he has a yahoo address? His yahoo mail comes to his phone. We want to download apps on his phone and can't because of the hotmail address.
ThanksMy husband's iphone has a hotmail ID but it was hacked and we need to change it to his current email. Where do we change it? I tried on apple and it says he has a yahoo address? His yahoo mail comes to his phone. We want to download apps on his phone and can't because of the hotmail address.
Thanks -
My apple id was hacked last week and now its deactivated..how di i reactivate it?
See if you can download a free app.
And click Account under Quick Links right side of the App Store window and sign in.
Click the Edit button to the right of Payment Type
Make sure your credit or debit card account information is correct including the expiration date and security code then click Done. -
My Itunes account was hacked and my Apple ID was disabled. I followed the instructions from APPLE to backup and restore from Itunes but that did not work. Any suggestions?? Thanks!!
Are you saying that you contacted Apple support and they instructed you to backup and restore your iPad? Or do you mean that you picked up this information from an online support article? If you spoke to an Apple rep or received these instructions via email, contact them again for further help.
I fail to see how restoring your iPad would enable yoyr Apple ID. -
Aol email was hacked and now cannot get aol email on apple iPhone or ipad
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I have iPhone 4 and iPad 2Maybe because it was hacked. Did you change your password? Did the hacker change your password?
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