Apple ID with defunct email
Never had an issue before but my apple ID requested to be verified. The problem is that my Apple ID is attached to a dead email. Any verification email sent to that address is no longer retrievable. How do I go about fixing this?
Needless to say, this could be a real problem soon.
Thank you!
Frnak
Good question. The people who can help update your Apple ID to an accessible email address are at expresslane.apple.com
After you've navigated there...
Choose iTunes
Choose iTunes Store
Choose Purchases, Billing, ...
Choose topic not listed
In the box that appears type "no longer have access to my Apple ID email address and I need to reset my password. do not know security questions."
Click Continue
Click "Schedule a Call"
Someone will contact you to resolve this issue.
In the future, you might using only email addresses that you can access permanently.
Similar Messages
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My usual Apple ID/iCloud account has been locked out. I tried the email link - didn't receive an email. So I created a new Apple ID with another email but now I can't access my other Apple ID Mail, etc.. How do I get the Apple ID I want to use working again? Help.
Hi JkeeneSoldano,
Thank you for visiting Apple Support Communities.
To regain access to your Apple ID, try to reset your password using one of these methods:
Answer your security questions. Use these steps if you know the answers to your security questions.
Use email authentication. We'll send you an email that you can use to change your password.
Use two-step verification. If you set up two-step verification, you can use it to change your password. You just need your recovery key and a trusted device.
From:
If you forgot your Apple ID password - Apple Support
If you need to use the email verification method but don't receive the reset email, see this link for more help:
If you didn't receive your verification or reset email - Apple Support
Best Regards,
Jeremy -
I never had an APPLE ID with this email address and I have no idea why this is this showing to me?
Every time I restore my iPhone from iCloud Backup, this apple id SHOWS UP and asking password. But I never had an APPLE ID with this email address and I have no idea why this is this showing to me? Could anyone help me to remove it from my Applr ID as it seems somehow its linked to my iCloud Backup. Thank you.
<Email Edited By Host>Hi Ralph,
I have received the iPhone 5s from my carrier EE UK. I never had a second hand device as all my previous iPhones received from my carrier. Every time I restore from iCloud backup, first I enter my Apple ID and Password, then it authenticates and goes through next process and updates iCloud settings, right after initial settings then it displayes enter your password where the Apple ID is the metntioned Apple ID and in the bottom it says "Skip this to go next process" or something. I have to press that everytime to skip it, then restore my backup from iCloud and then when I'm in iPhone home it asks me for the password of that mentoned email. So everytime I change the email address to my Apple ID then enter my password that activates my iCloud services and start downloading all the apps I installed.
Its really weird to be honest and I don't know how to remove that email address from that process and seems its there.
N.B. When I had iPhone 4s, Apple Store did replace my iPhone 4s with a new one due to the faulty WiFi. -
Set up apple Id with invalid email so can't validate new account. How can I edit account info when I can't sign in for anything? Thx
Hi Franklin777,
If you are having issues with your Apple ID, this article will get you started.
Frequently asked questions about Apple ID
The first step is to find and edit the Apple ID you created:
Apple ID: Finding your Apple ID
If you need to reset your security questions this article will help ...
The rescue email address is a different address than the one you use for your Apple ID.
Rescue email address and how to reset Apple ID security questions
You can edit or delete your rescue email address at My Apple ID. To edit your rescue email address:
Navigate to My Apple ID using your web browser.
Click "Manage your account"
When prompted, sign in using your Apple ID and password.
Click Password & Security
You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
Hope you get back on track soon!
- Judy -
hi there
if i associate my apple id with another email will i lose my icloud data or i will still be able to access all my stored data with the new linked to my apple id email address?
i mean i am not signing up for a new account, just changing my old id primary email which is my apple id login into account.
in other words, www.icloud.com will recognize that it is still me if i login on the site? will i be able to see there all my stored information?
and if i change my password, does it automatically changes the @icloud.com password which should be the same as my apple id pass?
thanksAfter opening the email it shoud of had you enter the Apple ID and password. Using certian web browser's can cause errors. You can adjust securty settings (big pain) or you use another browser. Using Firefox or Safari should do the trick.
Let me know if using Firefox or Safari resolved it. -
since i updated my Apple ID with correct email address I can now only send imessages to email addresses and not iphone numbers - any idea how to fix this problem ?
You might want to try contacting Apple for assistance by going to https://expresslane.apple.com, then click See All Products and Services>iTunes>iTunes Store>Passwords & Security Questions>Lost or Forgotten Apple ID password. They should be able to explain what's going on and help you reset the password for the old ID if necessary. The call should be free.
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I created Apple ID with my email add. There was a typo. Apple would not let me correct. I was told to use a diff email add. I did. Now I cannot access my itunes or icloud account on my mobile device. How do I fix this?
Are you trying to change the iCloud ID on your phone?
Also, you can change your iTunes ID by going to Settings>iTunes & App Store, tap the ID, sign out, then sign back in with the ID you want to use. -
I am having trouble with my Apple ID and AppStore
Here are the steps I have taken and the results:
Changed my Apple ID with new email address.
Changed my iCloud with above new email address.
NOW - Apple ID appears correct in AppStore Settings, iCloud and AppStore*
If I scroll to bottom of screen in *App Store/Featured, I can see that the Apple ID is my new email.
Upon “updating” Apple ID reflects OLD email.
Deleted accounts, re-added accounts.
Signed out and signed in with new UN/Email
Issue remains the same.To migrate your data to a new iCloud account go to Settings>iCloud and turn off all synced data (contacts, calendars, etc.), when prompted choose to keep the data on your phone. After everything is set to off, scroll to the bottom and tap Delete Account. Next, create the new iCloud account on your phone and turn on syncing for contacts, calendars, etc again. If prompted, choose Merge. This will upload your data to the new iCloud account.
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If i change my apple id with another email id, will it support my old downloaded apps??
if i change my apple id with another email id, will it support my old downloaded apps?? i want to change my yahoo id to gmail...help
Nope. All iTunes content is forever tied to the Apple ID used to obtain it. Such cannot be transferred to another ID.
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How to create a shared Apple ID with iCloud email address for household?
I would like to create a shared Apple ID with iCloud email address that wife and I can share and access from separate devices? A shared household iCloud email address would be useful for email contact for creating/managing bill accounts for utilities, school for kids, bill pay etc… I currently have my own Apple ID on my MBP.
Thanks!
dlaronIf you mean that you would like to create a shared iCloud account with a shared iCloud email address and you already have an iCloud account of your own, you can do that by creating a new Apple ID (see https://appleid.apple.com/account), then use the ID to set up a secondary iCloud account on your Mac by going to System Preferences>Internet Accounts (or Mail,Contacts,Calendars)>iCloud and signing in with the new ID. You can then turn enable Mail in this account to create the shared email account. Secondary accounts are more limited than primary iCloud accounts, and will only sync Mail, Contacts, Calendars, Reminders and Notes.
Once the account is created, it can be added to iOS devices by signing in with the ID in Settings>Mail,Contacts,Calendars>Add Account>iCloud.
Or, if your only interest is in having a shared email account, you might consider just setting up a free Gmail account to share. -
I want to create a new apple id with another email, It says email already in use...
I want to create a new apple id with another email, It says email already in use, but there is no account with that email( i use it for facetime and get apple offers) What do i do?
You can check to see if it is associated with one of your IDs by following this: http://support.apple.com/kb/HT5625, and entering the email address at step 2 to see if it finds an ID owned by you. If it doesn't, contact the Apple account security team and have them check into it by going to https://expresslane.apple.com, then click More Products and Services>Apple ID>Other Apple ID Topics>Apple ID account security.
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If i associate my apple id with another email will i lose my icloud data
hi there
if i associate my apple id with another email will i lose my icloud data or i will still be able to access all my stored data with the new linked to my apple id email address?
i mean i am not signing up for a new account, just changing my old id primary email which is my apple id login into account.
in other words, www.icloud.com will recognize that it is still me if i login on the site? will i be able to see there all my stored information?
and if i change my password, does it automatically changes the @icloud.com password which should be the same as my apple id pass?
thanksNope. All iTunes content is forever tied to the Apple ID used to obtain it. Such cannot be transferred to another ID.
-
Apple ID with Expired Email address and no password
I recently purchased a new macbook pro. For the past few years i have been using a me.com Apple ID. But prior to that, like 15 years ago, I had an account with eartlink.net as the email address in the ID. I no longer have an account with earthlink. When I went to sync my new computer with my iPad, I was asked for the password to this account in order to authorize the computer to play music under this ID. It has been so long ago that now I no longer remember the password. I tried to get it sent to me, but of course, they want to email to the defunct email address. The other way is security questions, but of course, I did not think it was any of their business what my birthday was 15 years ago, so I entered a fake birthdate. SO.... now there is no way for me to access this account and authorize the computer.
I will withhold any comments about multiple Apple IDS and not being able to change or merge them, but certainly in this day of software genius, they should have thought of a better way to deal with this.
Anyone have any ideas of how I can get in to the account to authorize it?
Thanks
CharlieAs I understand it you have an "orphaned" Apple ID that has not been used in years, whose email address no longer exists or is otherwise inaccessible, and you don't remember your fake birthday. Is that correct?
Anyone have any ideas of how I can get in to the account to authorize it?
If you ever bought anything from the Apple Online Store using that Apple ID... maybe.
Go there: Apple Online Store
Click this:
One of the options that appears next will enable you to check the status of an order, even one that was placed ten years ago. Fifteen, I'm not so sure, but I know their order status history encompasses more than ten years. You will need to find an option that does not require that Apple ID and password combination.
Once you reach the order status page you will see that "orphaned" Apple ID and the email address that no longer viable - they are separate, even though they may be identical.
Opposite Account Information there will be a blue Edit button, which you can use to edit the email address associated with that Apple ID.
Don't attempt to change the Apple ID there, but change the email address associated with it to a viable email address.
You will then be able to use that email address for the reset instructions that will be sent upon requesting to have that Apple ID password reset, using the instructions here:
Apple ID: Changing your password -
HT204053 can i use my apple id with different emails
i have an apple id that is assiciate with my email & with my iphone 4s, we have recently purchased 2 new ipod touches and i set those up with my apple id, can i add 2 more apple id's to my account or do i have to make them both separate (the new ipod touches)?
How to use Find My Mac in iCloud
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Forgotton second Apple ID with same email address
My email address is linked to multiple Apple IDs but i dont remember the details of the second one, what shall i do? I cannot use my first Apple ID. The one im using now is new one with new email address where i have no contacts.
I don't believe you can do that; here is some info:
http://support.apple.com/kb/HE68
(click on the more Apple ID support at the bottom)
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