Apple ID won't let me reset my security questions. I don't know what I'm doing wrong?

I have tried multiple times but it won't let me. I have to change them because I forgot what the original ones are. Help!?

  Congratulations on being the next victim of Apple's current SNAFU!  
If you don't have a rescue email address set, then you're SoL.
If you do, then reset your info and check in there.
If not, you'll have to contact iTS, and wait for God knows how long for Apple to complete its pending investigation in this SNAFU.
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

Similar Messages

I couldn't reset my security questions... anybody know what to do? i couldn't buy anything from itunes without these answers?

i couldn't reset my security questions... anybody know what to do? i couldn't buy anything from itunes without these answers?

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(100560)

I don't know my security questions and don't know what to do it won't let me use iTunes even though I know my password what do I do?

I don't know my security questions what do I do?

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(102790)

My new android keeps crashing got this one because the other one kept crashing. Don't know what I'm doing wrong new phone won't take calls but old phone answers

Old and new android are paired somehow the old phone answering calls and TeX but new phone is the active one both phones keep crashing what am I doing wrong.Done multiple factory resets on old phone trying to fix this spent countless hours and days on this

Sorry but we are unable to provide specific help with the Android operating system. Talking to your mobile provider in person may be helpful.

TS2446 I keep getting an error ,message when I try n buy or update apps. The message says apple ID disabled. I've reset my password. I don't know what to do!!!

Please help me with figuring out why I keep getting the error message apple iD disabled.
Thanks

If having reset your password it now works on your computer's iTunes but not your phone then try logging out of your account on the phone by tapping on your id in Settings > iTunes & App Stores on and then log back in and see if that 'refreshes' the account on it
If it doesn't work on your computer nor phone then you might need to contact Apple : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

HT204074 I want to reset my security question but don't know how

I'm trying to purchase apps using my iPhone but its asking me to answer 2 security questions and I have no clue what Passwords I used. And it won't give me an
Me the options to reset it or hint nothing pls help I'm getting annoyed!

When the iPhone crashes, locks up in a way that prevents the iPhone from responding to being turned off, or just isn't working as it should (you'd be surprised at how many problems can be solved by a simple reset) you need to reset the iPhone. Here's how:
Reset the iPhone by holding the sleep/wake button at the top right of the device and the home button at the bottom center of the face at the same time.
Hold them both until you see the screen go black. In some cases, you may need to keep holding them even after the red power off slider appears. If it does, just keep holding it.
Wait until the white Apple logo appears.
When this happens, you can let go - the iPhone is rebooting.
An iPhone reset will not normally remove or delete any data or settings. However, the term reset is also sometimes used to mean deleting all content from the iPhone and/or restoring from a backup.

Why won't my mac pro let me reset my security questions?

why won't my mac pro let me reset my security questions?

Solution may be found if you search in the "More Like This" section over in the right column.

HT5312 Can you please let me reset my security questions!!????? Please

Can you please let me reset my security questions!!!????? Please!!

We are fellow users here on these forums, you're not talking to iTunes Support nor Apple.
The page that you posted from tells you how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 half-way down that page should let you reset them.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

HT1725 I'm trying to buy songs on my iPad and it won't let me because of security questions but I forgot this so how do I resolve it?

I'm trying to buy songs on my iPad and it won't let me because of security questions but I forgot this so how do I resolve it?

Call Apple Care for your country and the 1st tier agent should be able to assist you or transfer your call to the Account Security team.

I can't find an option to add a recovery email for the purpose of resetting my security questions. There is also no option when I am in the "manage my account" area that lets me reset my security questions. How can I reset them?

I can't find an option to add a recovery email for the purpose of resetting my security questions. There is also no option when I am in the "manage my account" area that lets me reset my security questions. How can I reset them?

1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
    a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
    b. Call Apple Support in your country: Customer Service: Contacting Apple for support
        and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions
5. For online assistance use Apple - Support - Express Lane

How do I reset my security questions/answers? I tried what apple recommends but I do not see the option to "reset" these.

How do I reset my security questions/answers? I tried what apple recommends

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(101507)

HT5312 I don not have rescue email in my apple id and i need to reset my security questions

How can i fix that. I do not insert a rescue email when i create a apple id and now i need to reset my security questions i do not know how?

Click here and request assistance.
(74835)

Athough there is not much usages in the CPU , but the Fan runs really hard and loud , and i've ready try to reset the SMC ! i don't know what to do !

Athough there is not much usages in the CPU , but the Fan runs really hard and loud , and i've ready try to reset the SMC ! i don't know what to do and i'm very worried.

Nguyen Phuc wrote:
Athough there is not much usages in the CPU , but the Fan runs really hard and loud , and i've ready try to reset the SMC ! i don't know what to do and i'm very worried.
I suspect you didn't reset it right.
Turn off the machine, let it charge up and then try the SMC reset again.
https://support.apple.com/kb/HT3964
Run a Hardware Test
https://support.apple.com/kb/ht1509

HT1414 Hello, do you know what I can do when my Iphone is blocked with the apple appearing ? I cannot enter into the phone and I don't know what to do ? Thank you

Hello,
Do you know what I can do when my Iphone is blocked with the apple appearing ?
I cannot enter into the phone and I don't know what to do ?
Thank you for your help
AMGSO

Basics from the manual are restart, reset, and restore.
Have you tried these?

HT5312 Every time I click send e-mail for instructions on resetting my security questions, I don't get them? I just want to play minecraft. I already put $15 in my balance and I can't even spend it. Thank you for taking the time to read this.

Why is it, every time I click send e-mail for instructions on resetting my security questions, I don't get them? I just want to play minecraft. I already put $15 in my balance and I can't even spend it. Thank you for taking the time to read this.

Either they're being sent to a different email address, or got caught in a spam filter, or something's wrong at Apple's end. If you can't find the email, you need to ask Apple to reset your security questions, which can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
(105723)

Apple ID won't let me reset my security questions. I don't know what I'm doing wrong?

Similar Messages

Maybe you are looking for