APPLE IN BRAZIL IS A DRUGSTORE!!!!

In Brazil Apple don't have any type of support! Just shut the... of your users!
My second iPhone 3G 8GB with carrier garanty was changed, after the Wi-Fi death for sencond time exactly 1 year work, death and the repair is a cost of a new iPhone!
What **** Apple?

You're not addressing Apple here, we're users just like you. Use this link to contact Apple directly: http://www.apple.com/feedback/iphone.html
Questions about warranty can be found here: http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipho ne

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I am from Brazil, and i have an iphone 5. Since it was purchased the 3G/4G data signal doesn't work. I made contact with people in Apple from Brazil and they told me I had to ask for your support to unlock the 3G/4G data signal.

I am from Brazil, and i have an iphone 5. Since it was purchased the 3G/4G data signal doesn't work. I made contact with people in Apple from Brazil and they told me I had to ask for your support to unlock the 3G/4G data signal. How do I have to proceed to unlock this feature in my iphone?
I would appreciate if you can help me.
Thanks!

Greetings alex.bonifacio! I'm very sorry that you're having connection problems with your iPhone 5. While would love to help in any way I can, the device must at least be on an active line of service with Verizon Wireless in order for me to be able to make any changes. I must therefore urge you to contact your local wireless carrier for your equipment options. Good luck and thanks!
DionM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

Idd apple store brazil

Não consigo cadastrar meu cartão de crédit

Write to
Apple
and tell them how you feel.
By all means, but before you do, read this:
http://www.ifoapplestore.com/db/2010/03/15/no-to-retail-store-in-brazil-high-tar iffs/

Apple Mail error 1969-12-31 no sender / no reply

Dear all,
I would like your help because I have a problem which has been dragging the more than 1 year. He started in iOS 7 and since then he has been disturbing me. I've tried everything and still could not solve. I tried to contact the telephone support from Apple in Brazil, but said they have not even how to open a support ticket internally to check the problem. The attendant who spoke to me on the phone possessed a very limited knowledge of the product in which it lent support.
What are 2 things:
1 Several times my Google mailbox (Gmail) is appearing as gray (image1) and I can not open it. Other accounts from my iphone I open normally. I can only access the account again if I am in the task manager and make a kill in the mail app. and gotta open it again and hope to gmail account not be gray ... if gray again I have to repeat the same process described above.
2 Often when I open this Gmail account, appears several messages with the date of 31/12/69 with title No sender and no subject.
I can not do anything .. or delete, or open or anything. To solve this problem I have to give a kill in the mail app and try to open again to see if the error to the error ... but rarely for the first time. Sometimes was making this process more than 10 times and often do not get success.
Already tried to do everything. Restore, delete account and create again, upgrade IOS, etc ... I have this problem since the IOS 7 and when he was my old Iphone 5. I am now an iPhone 5s and the problem remains.
Researched by google and saw that this problem is not new. Has reported since 2010, but could not find a solution. As Apple's own staff told me he could not open a call to forward to the responsible department, I decided to write here.
Portuguese translator:
Pessoal,
Gostaria da ajuda de vocês, pois estou com um problema que já vem se arrastando a muito mais de 1 ano. Ele começou no IOS 7 e de lá para cá ele vem me atrapalhando. Já tentei de tudo e até hoje não consegui resolver. Já tentei entrar em contato com o suporte telefônico da Apple do Brasil, porém disseram que eles não tem nem como abrir um chamado internamente para sanar o problema. A atendente que falou comigo no telefone possuia um conhecimento muito limitado do produto no qual ela prestava suporte.
O que acontece são 2 coisas:
1- Diversas vezes a minha caixa de correio do Google (Gmail) fica aparecendo como cinza (imagem1) e não consigo abri-la. As outras contas do meu iphone eu abro normalmente. Só consigo acessar novamente a conta se eu for no task manager e dar um kill no app do mail. Ai tenho q abri-lo novamente e torcer para a conta do gmail não estar cinza... se estiver novamente cinza eu tenho que repetir o mesmo processo descrito acima.
2- Muitas vezes quando abro esta conta do Gmail, aparece diversas mensagens com a data do 31/12/69 com titulo Sem remetente e sem assunto.
Não consigo fazer nada.. nem deletar, nem abrir, nem nada. Para resolver este problema eu tenho que dar um kill no app do mail e tentar abrir novamente para ver se o erro para... mas raramente o erro para na primeira tentativa. As vezes ficou fazendo este processo mais de 10 vezes e muitas vezes não obtenho sucesso.
Ja tentei fazer de tudo. Restaurar, deletar conta e criar novamente, atualizar IOS, etc... Tenho esse problema desde o IOS 7 e quando ainda tinha meu antigo Iphone 5. Agora estou com um Iphone 5s e o problema permanece.
Pesquisei pelo google e vi que este problema não é novo. Tem relatos desde 2010, porém não consegui encontrar uma solução. Como a própria equipe da Apple me disse que não poderia abrir um chamado para encaminhar para o setor responsável, resolvi escrever aqui.

I Have the same problem. And worse, I have 4 e-mail set up on my phone, 3 are gmail, 2 work fine, just one (the one I use for Apple ID and iCloud) isn't working.
Anyone?

Imac Itunes HOme Share to apple tv, Not HD playing Store movies, so play SD VIDEO ;/

Buy Movies apple Store BRAZIL (my account) into de Imac in itunes store
because direct to apple tv not display option to Buy..
This filme is download in HD and SD resolution
But in apple tv COMPUTER home share, so play SD movie. (standart resolution)
My apple tv is 2generation HD720 p suport , movie is FULL HD 1080
but ITUNES not convert automatic to HD720p ? to play in my apple tv in HD resolution?.
i not buy movies in HD in itunes store to watch in SD resolution ;( (home sharing)

Welcome to the Apple Community Sam.
The following article(s) may help you.
Troubleshooting Home Sharing
Troubleshooting Wi-Fi networks and connections
You may also find some help on this page, where I’ve collected some of the more unusual solutions to network issues.

I can't buy my iPhone 4 in Brazil! Why?

Hello everybody, my name is Gustavo and im from in Brazil.
this week I decided I wanted to buy my iPhone 4, I put on my mobile phone operators toparents looking for an iPhone model 4, White, 32GB. However they informed me that AppleBrazil is no longer sending them any iPhone 4. They said it was for me to expect the arrival of the iPhone 4S.
That is correct? Apple is losing money because the Brazilian mobile operators are not selling the iPhone 4. While the Galaxy's being sold and are passing the number of sales of the iPhone 4.
**Note: I search all brazil mobiles operations and they dont sell the iPhone, they said for me wait iPhone 4S reach in Brazil.
>> I search in:
- Tim
- Claro
- Vivo
- Oi
Apple of Brazil will start to lose clients because of this problem!
I have: iPhone 2G, iPhone 3G, MacBookPro, iPod and iPad2. If Apple dont fix this problem i dont go buy the iPhone.
Thank you very much for the attention =)
<Edited by Host>

The 4S is coming. Apple has stopped shipping the 4 because they didn't expect anyone to buy them with the 4S available. You will have to wait, or buy a used 4.

I want to be the reseller of Apple

Good Day, I would like to be part of the Apple team, I want to be a reseller of apple in Brazil! what is the direction?

Start by contacting Apple. This is a user forum.

The iPad's hardware system doesn't work.

I have an iPad 2, which won in 2013 and today the hardware operating system this product is fail, as the screen freezes, it turns on and off alone, applications open and close alone. In 2014 and now the screen is just flashing with lime-green color, which does not allow display the menu or settings and neither Homepage and often shutting alone and can not reconnect the unit, by simply not ascend the operating system so effective.
I took the product back to the company OMNI Computer Apple Support Brazil in Curitiba -PR, and this gave the report that my warranty is quenched to receive a new product and that I receive a new iPad 2 I should pay the amount of R$ 990.00. However , the problem that clomplaint is not collateral or other , but that the Apple operating system does not work.
I contacted Apple support over the phone and was told that at the time he took to OMNI iPad, I still had 38 days of warranty.
Besides Apple and OMNI violate the Code of Consumer Protection , targeted to abuse my rights , ratify the information cited , I have had to date many annoyances, such as stress, mornings and weekends lost without resolutions .
Have I contacted the phone to Apple support again and many records there own links, ordered procedures to remedy this situation , the items were scored for solution : take the iPad for Assistance and restore it .
I performed the two steps, but nothing concrete had company OMNI and Apple, nor a constructive feedfack and that could solve everything without the need for other means of resolving facts .
Publish themselves.
Grateful.

Please just ask a question, we don't need a story about the history of the device. Explain the symptoms and maybe someone can help.
Based upon what I can understand from your post, try the standard troubleshooting...
1. Remove apps from the Recently Used (multi-tasking) list...
- From any Home Screen, double tap the home button to bring up the Recents List
- Swipe up on the app preview card to remove it from the list
- Press the home button when done.
2. Restart by pressing the sleep/lock button until you see the slider. Slide to power off. Restart by pressing the sleep/lock button until you see the Apple logo.
3. Reset by pressing the home and sleep buttons until you see the Apple logo. Takes about 5-15 secs of button holding and you won't lose any data or settings.
4. Restore with your backup.
5. Restore as new, i.e. without your backup. See how it runs with nothing synced to it. You may need to try DFU mode (Google for it).
6. If still a problem, it's likely a hardware issue.

Is Siri ever going to learn portuguese??!?

It's been years since Siri was launched and still no Portuguese? Doesn't Apple think Brazil and Portugal are a good market? They charge 3x more for an iPhone in Brazil, compared to the US, and still don't deliver the full experience. It is a shame!

Tell Apple:
http://www.apple.com/feedback/iphone.html
There is no one from Apple here.

Change Battery living in a different country

Hi,Actually I discovered that I have to change my Iphone 5 battery, the issue is that i bought it in another country (Colombia), different that I live actually (Brasil). Does the program cover a International change? Or I have to return to my country in order to make the battery change? Thanks

The battery service is not international however as the iPhone came from Colombia and as long as it was from an Authorised Apple iPhone reseller or carrier
there it is worth checking with Apple in Brazil to see if they might assist you
Do not be offended if they refuse
You cannot send it to ANY country Apple do not accept cross border shipments nor do they ship out cross border
Brazil process
Battery Replacement
What is iPhone Battery Replacement Service?
If your iPhone requires service due to the battery's diminished ability to hold an electrical charge and it is not covered under Apple's warranty, Apple will service your iPhone for a service fee. Please see these simple pointers to maximize iPhone battery life and lifespan.
Note: Your iPhone is not eligible for Battery Replacement Service if the product has been damaged, for example, as result of an accident, liquid contact, disassembly, unauthorized service or unauthorized modifications, or if the product is not operating correctly as a result of a component failure. Please review Apple's Repair Terms and Conditions for further details.
Back to top
How much does iPhone Battery Replacement Service cost?
Service arranged through Apple costs R$ 229. Price applicable for Sao Paulo; price may vary by state due to local ICMS tax. All fees are in Brazilian reais and include tax.
Back to top
How do I arrange iPhone Battery Replacement Service?
Battery Replacement Service may be arranged through Apple. Please do not send any accessories with your iPhone.
You will have to change the link to Apple immediatelyabove this from UK to Brazil on the national flag

Ipod usb power adapter

1st of all thx for answering my last question, now i wonder if there is any thrustable on-line store in the united states that sells the accessory usb power adapter to other countries (brazil actually)
because this accessory costs 29 dolars in us and 110 dolars in brazil and it's not worth that much...

i am sorry, but your answer was neither of them, apple store brazil sells it for 110 dolars and i already said i'm not gonna pay that much on that accessory

Worldwide Warranty doesn't work

My Macbook 2.16, with only five months of use, burned the logicboard alone. I do shutdown, and it never turned back. Simply died.... :_(
As I am in Brazil, sought technical assistance in São Paulo, accepted by the guarantee worldwide. However now makes more than 50 days and the macbook has yet to repair.
I do not know how Apple works on other representatives around the world, but in Brazil has NOT work.

Hi Soft Reset ...
Yes, the macbook is in an Apple Repair - Macfix (http://www.macfix.com)
I am informed that all parts and equipment that came to Brazil, is dependent on a single company and is not Apple Computer Brasil LTDA. Apple in Brazil has a phone customer support, which accompany each application, and that they are just not finding more excuses for delay of repair.
However much time has passed, much like that Apple USA, providenciasse the support necessary to meet its customers including Brazil.
I know that I live far away, but love Apple, in the last 15 years has never had a disappointment so great that love with a brand.

Times Capsule dead

How can a company sell a Times Capsule appliance as a solution for backup and die for this manufacturing fault? And with that Apple? nothing, or technical assistance in Brasil. Of a sledgehammer, open the device and attempt to recover your files by force!???

Apple DOES provide support in Brazil. ref: Apple - Support - Brazil
Also, Apple Support can be reached at: 0800-761-0880

To use Brazilian Itunes Store in other countries

Hi, I´m Brazilian and I live in Germany.
I would like to acess the Apple Store Brazil, to see Brazilian movies.
I´ve tried to change my registration to Apple Brazil, but always I receive the message the Credit Cart is not valid.
I´ve tried two, but no one is acceptade.
Question:
Is possible to use Itunes Store Brazil in Germany?

Daniel, See this from the Terms & Conditions of the iTunes Brazil Store:
"O Serviço iTunes está disponível para você somente no Brasil. Você concorda em não usar ou tentar usar o Serviço iTunes fora de tal localidade. A Apple poderá utilizar tecnologias para verificar o seu cumprimento."

Erro 53 Iphone 6

Hi , my iphone 6 also generated error 53 in the restoration , what I do, someone managed solutions ?
apple support Brazil, asked resturar , I was in error in the register itouch , microphone and system upgrade.
Iphone 6-imei ******, model A1586
<Personal Information Edited by Host>

read
iPhone restore error 53 - not listed anywhere, what is the problem? has anyone seen it before???
more
iphoen error 53

APPLE IN BRAZIL IS A DRUGSTORE!!!!

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