Apple infrared remote not working

Just a few days ago I updated Keynote, my time scale is a little hazy but I know recently, like last week, I used my appl infrared remote to control Keynote. I was able to press play and advance slides. This was a great thing, I remember doing and thinking wow apple is great. Now it doesn't work. I can turn the volume up but playing or advancing the slides does nothing. It sure seems like the last update removed this feature.
Anyone know whats going on?
Thanks,
Kris

Hi Kris,
If you are having an issue with your Apple Remote not working with your Keynote presentations, I would suggest that you troubleshoot using the steps in this article - 
Troubleshooting the Apple Remote - Apple Support
Start with the section titled If you're using the remote with a computer.
Thanks for using Apple Support Communities.
Sincerely,
Brett L 

Similar Messages

  • Infrared Remote not working unless held very close to AppleTV

    I'm not sure if there is a problem with the remote or AppleTV. The remote only works if held approx. 8 inches away from the AppleTV. The remote works fine with the computer and will control the Mac from the other side of the room. I was expecting the remote to work from at least a few feet away from the AppleTV. It seems pointless having a remote if you have to get up and hold it next to the AppleTV to make it work. The remote App on my iphone works fine anywhere in the room but I would still like the infrared remote to work. Has anyone had any issues similar and is there something I can do to fix this ?

    same for me. sometimes the remote doesn't work unless it's very close to ATV2, but it also appens that it stops working even when it's close. the only way to control ATV2 when it happens is to use the remote app on my iphone. strange, very strange. and it happens from day one. setting up the system with the supplied remote was a real pain in the ...
    Message was edited by: andbal

  • Apple remote not working

    My Apple remote is not working with my MacBook. The Mac OS X 10.5 Help Knowledge Base says to go to Security > Systems > and Disable remote control infrared receiver. I don't have a systems button or box nor the checkbox to Disable remote control infrared receiver. And, my MacBook has an infrared receiver.

    Hi Focus,
    I have the same problem. When I update from TIger to Leopard the front row apple remote still working. But is been a long time the last time i used and now on 10.5.2 osx the apple remote not working as I imagine.
    I read some answers that help me understand better the problem. My check box of "disable remote.."is unchecked and I saw a "pair" button and try to pair with my apple remote. The tips told me to HOLD "menu" and "next" buttons of apple remote to pair him with computer. And Works fine. So I try to push only Menu button (as I've done so many times on tiger) but still does not working. So I realize the command to "start front row from apple remote" now on Leopard 10.5.2 is MENU+NEXT buttons and does not anymore only menu button. For me works like this.
    While I write this answer I try again push and hold only MENU button and after almost 2 or 3 seconds holding button appears on screen an virtual image of my apple remote signaling to replace the battery, may be now will be works only on push menu, but I need to change the battery first.
    I hope help somebody.

  • Apple remote not working, is there a way to setup Apple TV without the remote

    Apple remote not working, is there a way to setup Apple TV without the remote

    Welcome to the Apple Community Sylvia.
    There is no way to set up home sharing on the Apple TV without the original remote from Apple, you will need to purchase a new remote from the Apple Store.

  • APPLE TV DOES NOT WORK WITH NETFLIX

    APPLE TV DOES NOT WORK WITH NETFLIX, just a black screen and "Netflix is loading" message appears. I can´t even see Netflix´s home page or set up my account. Netflix is working fine on all other devices at home, but in Apple TV.
    I have tried the 8.8.8.8 DNS trick, the turn off procedure, the manual IP setting, but nothing....black screen still appears

    It started working.....!!!!!  (It seems someone back there is listening)
    I "forced" an upgrade, I mean it showed "AppleTV is updated", nevertheless I re-started the system using the "return to original configurations" option. Then it updated again by itself to a newer version....and started working perfectly.
    I have paired my apple wireless keyboard and it works fine, this way is easier to set up passwords or so (you can also do it with your remote).
    TIPS:
    I didn´t change any language or video quality configuration (scared to do so)
    I changed to ethernet (cable) instead of wireless
    My internet plan is 6 Megabytes (it was the same while it wasn't working)
    good luck!!

  • Remote not working - doesn't seem to be pairing problem - any other ideas?

    Remote not working - Unpair does nothing - Status light solid/screensaver running - no response from status light when any button clicked on remote - new batteries in remote - only Apple remote in the house - anyone have a suggestion?

    Welcome to the Apple Community.
    You might try restarting the Apple TV by removing ALL the cables for a 30 seconds.

  • HT202157 Why does my apple TV say it needs hdcp compatibility.  It never said that before.  Now my apple tv is not working.

    Why does my apple TV say it needs hdcp compatibility.  It never said that before.  Now my apple tv is not working.

    Hello Rickpoulette,
    The following article provides further information and could very well help get your Apple TV and your television cooperating again.
    If HDCP authentication does not succeed, you may see one of the following symptoms:
    A message may appear on your television stating "This content requires HDCP for playback. HDCP isn't supported by your HDMI connection."
    You may see periodic bands of static, or full screen static, flashing across your TV screen.
    If you are experiencing either of the symptoms above, try playing the same content again for at least another 10 seconds. If the issue persists, try the following steps until the issue is resolved:
    Connect your Apple TV (2nd generation) directly to your HDTV using an HDMI cable.
    Set your Apple TV and HDTV to off or sleep mode
    From the Apple TV interface, select: Settings -> Sleep Now.
    Turn off your TV and wait for about 10 seconds.
    Turn your TV back on.
    Press the Select button on your Apple TV remote to wake your Apple TV.
    Some HDTVs may need a firmware update. Consult your TV manufacturer's user manual or online support pages for additional information about how to update your TV's firmware.
    If available, try using a different HDMI to HDMI cable, such as an Apple HDMI to HDMI cable, directly between your Apple TV (2nd generation) and 720p HDCP-compatible HDTV.
    Apple TV (2nd generation): About Apple TV and HDCP
    http://support.apple.com/kb/HT4428
    Cheers,
    Allen

  • HT1551 My Apple TV is not working . I have changed the hdmi cable and no joy . It has power as the light is on . I have reset it too . There is just a blank screen . The apple sign comes on the TV then nothing . On my I phone there is the Apple TV symbol

    My Apple TV is not working all of a sudden .
    There is power to it , the light is on . I have turned it off and back on but no joy .
    I have changed the hdmi cable .
    I have reset it using the aluminium remote .
    When I go to play a song using my I phone the Apple TV box is there on my phone but music comes out intermintant .
    My tv screen is just blank but when I reset it the apple logo comes on my tv but then nothing else

    connect it to usb (on a computer)and restore the firmware

  • My Apple TV does not work and has never worked.

    My Apple TV does not work and has never worked. I replaced it twice and replaced my router and DSL modem but no luck. I spent hours on tech support with both apple and my ISPs with no luck. Any ideas? Is the Apple TV a donation to apple? I have had the device for 8 months but it will not work for longer than 15 minutes before it drops with network errors. All of my other devices work perfectly on the network including 2 iPads, laptops and an old wii. I love apple products and this is the first real disappointment I have had. The Apple TV seems like a major dud of a product.

    Seems unlikely you have had two faulty replacements, and more likely that there may be some network compatibility issue or problem with reception in the location the AppleTV lies - anything close to it that might be interfering?
    I am assuming you are connected via wifi - if you can try an ethernet connection to rule wifi issues out.
    Could you try it at somone else's house maybe?  If it worked there it would point to something specific at your location.
    You could try replacing it again I guess or seeing if they can offer you credit or a refund.

  • Apple TV does not work!

    My Apple TV will not work on my television, and comes up with a message saying 'can not display this mode. Change computer display input to 1360x168 at 60Hz', help?!

    See this thread:  https://discussions.apple.com/thread/3734909
    You may have NTP blocked on your firewall, or may need to replace/upgrade your router.

  • HT3180 I owned an Apple tv and after upgrade my internet to higher speed my Apple Tv  does not work the only message that show on the screen said if time and dates are not found go to apple/support/tv tried almost everything and nothing.  Please somebody

    I owned an Apple Tv and since I upgrade my internet to higher speed my Apple Tv does not work. Please someone help.

    In most scenarios you shouldn't need to forward ports, however if you need to, you may be best contacting your ISP.
    As with most router issues, I would recommend that you contact your ISP with details of your problem (assuming that it was your ISP that provided it to you).
    There are simply too many manufacturers with different software features and settings and often different names for such features and settings, that the best advice will likely come from those that are knowledgeable about your particular router.
    Make sure your router/computer allows access over the following ports
    Port
    Type
    Protocol
    Used By
    53
    TCP/UDP
    DNS
    DNS
    80
    TCP
    HTTP
    AirPlay, iTunes Store
    123
    TCP/UDP
    NTP
    Network Time
    443
    TCP
    HTTPS
    AirPlay, PhotoStream, iTunes Store
    554
    TCP/UDP
    RTSP
    AirPlay
    1900
    UDP
    SSDP
    Bonjour
    3689
    TCP
    DAAP
    iTunes, AirPlay, HomeSharing
    5297
    TCP
    Bonjour
    5298
    TCP/UDP
    Bonjour
    5350
    UDP
    NAT
    Bonjour
    5351
    UDP
    NAT
    Bonjour
    5353
    TCP/UDP
    MDNS
    Bonjour, AirPlay, HomeSharing
    8000-8999
    TCP
    iTunes Radio Streams
    42000-42999
    TCP
    iTunes Radio Streams
    49159
    UDP
    MDNS (Win)
    Bonjour, AirPlay
    49163
    UDP
    MDNS (Win)
    Bonjour, AirPlay
    The following article(s) may help you.
    Troubleshooting Home Sharing
    Troubleshooting Wi-Fi networks and connections
    Recommended Wi-Fi settings

  • Apple TV does not work after trying to update software. Main light keeps blinking and on the screen shows itunes icon and a usb cable. What does that means?

    My Apple TV does not work after trying to install the new software update. The main light keeps blinking rapidly and on the screen it shows the itunes icon and a USB cable. What does that mean?

    The Apple TV is in recovery mode. Try to restore the Apple TV. Follow the link for instructions on the restore process.
    http://support.apple.com/kb/HT4367

  • Remote not working with MBP lid closed

    My MBP OSX 10.8.2 is plugged in using the charger and connected via an HDMI adapter to my TV.  Apparently, the MBP will work in clamshell mode only if connected to a display and connected to a
    The Apple TV remote controller works fine if the lid is open at a distance of 15 feet.  Once the lid is closed, however, the remote controller stops working.  It was working fine previously.  The remote works fine with other appliances and applications, such as Apple TV as well as the MBP when the lid is open, so I believe the batteries are fine.
    Any help would be most appreciated.  Thank you.

    What does it do when you connect it back up and turn it on, what screen do you get etc.

  • Is that possible to transfer data from old apple id to new apple id becoz my old apple id is not working

    Is that possible to transfer data from old apple id to new apple id becoz my old apple id is not working.

    Merging of Apple ID accounts is not possible.

  • My apple id is not working for my iPhone activation. Please help me.

    my apple id is not working for my iPhone activation. Please help me.
    i'll just restore it.

    Not working in what way?
    Only the Apple ID that was used to enable "Find My iPhone" on the device can be used to bypass Activation Lock.

Maybe you are looking for

  • I need help fixing my photoshop!

    hi, i have had a problem for a while now and i am not really sure why. My problem is using the brush tool in Photoshop, while i am using it, it is fine, there are no problems but when i unclick to stop drawing on my trackpad and try to to scroll usin

  • Shedule Agreement: Extra delivery created for shedule line

    Hello every body, Two deliveries created for one of the  shedule line in the Forecast Delivery Schedule of  Scedule Agreement. Out of these 2 deliveries created for this schedule line,one delivery is created by the background job and the other is cre

  • Synchronisation between two databases tables

    Hello, In my case DATABASE A is always updating table TABLE XYZ of DATABASE B through MQ Series using online messages. Due to some reasons that link is down, could any one suggest how we keep continue synchronisation of these two databases, we can no

  • RPC Connect Failed

    Hi, I am getting the following error in my application where in making RPC calls via RemoteObject. [RPC Fault faultString="Send failed" faultCode="Client.Error.MessageSend" faultDetail="Channel.Connect.Failed error NetConnection.Call.Failed: HTTP: St

  • Motion and particles with pictures in sequence

    In Motion I: I remember seeing a clip on the Apple site (the old Motion I features) that used pictures in sequence as particles. The narrator had a series of cars that were particles (several dozen) that formed a lower section of the screen. I would