Apple iOS 7 app auto updates and supervised devices

I'm in the process of deploying a small number of iPads to our internal users, we had a question around automatic app updates in iOS 7. It would be nice if these devices were able to pull app updates down and install them automatically, but there are 2 problems with this for us. The first is that an itunes account was used to aquire a few free apps, these apps were then installed via configurator, but we will not be signing in to this account on the device. Default behavior unless a supervised iPad is plugged into itunes or signed in manually is to leave the apple id field blank, will updates install without an apple id on the device? Also, if a user signs in to there perosnal apple id will automatic updates download for an app downloaded with a different apple id? Second, were removing the app store from the device, but allowing apps to be installed. This should in theory allow updates to be installed automatically on the device, however we are unsure if this is the case. Does the app store need to be enabled for the device to check in? or does automatic updating happen regardless?

I can now confirm the apple technician was incorrect. Auto updates WILL NOT install on a device that does not have an apple id signed into it. I've done as much testing as I could with and without signing in and none of the multiple devices I have will automatically download updates until I sign in to the account the app was purchased under. Ultimately this is new for apple, and in addition to that this scenario is faced by very few customers managing these devices So i understand getting this information incorrect. This post is more or less a warning to anyone managing supervised ipads where applications are being installed and no apple id associated with the device, dont rely on automatic updates to keep your apps up to date; you will either have to sign into the ipad and turn on automatic updating, or manually install each update via configurator when they are released.

Similar Messages

  • App auto-updates and magazine/newspaper updates won't happen anymore

    My iPad Air is running latest iOS, with 33G free memory. I have app auto updates turned on since iPad Air came out and landed into my hands. It worked great since then. But, Oct 13 is last that happened. Since then 29 updates are pending, yet not downloading. Trying to update manually, the circle doesn't even spin. Also, cannot download any new issues in Newsstand, thus behind by one or two issues on each. Probably related. I looked on the web for solutions, tried them all, to no benefit:
    - Cold rebooted the iPad.
    - Logged out of and into my Apple ID.
    - Reset iPad network settings.
    - Killed AppStore app, restarted it.
    - Changed the language to something else, then back to English.
    - Restarted all AppleExtreme routers at home; I have 4, one main, 3 in wired bridge mode, all running latest firmware.
    - I disconnected/"forgot" my home network connection on iPad, then reconnected.
    - I even went to another WiFi network at a Dr's office I had never been to, thus using a totally fresh network connection.
    - I reentered all my credit card info into my AppleID.
    None of these worked, some after trying multiple times. Still can't get my new issues of Time/People/Entertainment Weekly, and can't get my 29 app updates... And no alerts or any other indication of any problem. Access to Internet works, obviously. Seems like a problem with something in my account... "Emailed" Apple Support using a form I found on this Support site, it said 24hrs turnaround time, but I didn't get anything back, yet.
    What to do??

    same here for 4 months now, and noone seems to be able to address the issue here.

  • Ios 7: app auto updates even if auto update is off

    ios 7: app auto updates even if auto update is off.
    i get notice i have 12 updates waiting. i open app. go to updates. the 12 updates come up then go away and and it says "all apps are up to date."
    ii have app auto update OFF i.e., NOT slid over and green.
    and now they fully listed and paused  after doing this 10 times. ARRRRGGGGHHHH !!! o.k. going to so update manually like imlike to do. sometimes there is a WARNING ... DO NOT DO THIS UPDATE IT IS BAD ... or do this first BEFORE you do this (like a few apps said to run BEFORE updating to iOS 7) ... HOW DO,I SEE THESE MESSAGES IF THEY DISAPPEAR INSTANTLY ????
    and now they just all auto updated  ARRRRGGGHHH ,!!
    what is going on ???

    now. SEEMS to be working o.k. again. but for how long ?
    do iDevices need a pre-update update in order to be able to install and apply an iOS update ???

  • I am signed into the App Store on my iphone 4 and one of my apps need updating and my brother was signed into it but its like its locked to his Apple ID I have tried signing out and turning my phone off its just not working

    I am signed into the App Store on my iphone 4 and one of my apps need updating and my brother is signed into it because I didn't have any credit to make an ID so he signed in so I could download apps but its like its locked to his Apple ID I have tried signing out and turning my phone off its just not working please help.

    Apps are locked to the Apple ID that was used to download them. You will have to sign in as your brother in order to update it.

  • When i try to update my apps from the app store some of the apps wont update and ask for an Apple ID that isn't mine. Whats the problem and how do i fix it?

    When i try to update my apps from the app store some of the apps wont update and ask for an Apple ID that isn't mine. Whats the problem and how do i fix it? All im trying to do is update my apps and its asking for these random apple ID's.

    The apps were purchased by another user with a different Apple ID. You will have to erase them and repurchase them using your Apple ID.

  • Updated my iphone 4 with iOS 6 latest updates and now phone has froze.

    Updated my iphone 4 with iOS 6 latest updates and now phone has froze.  Now cannot log on and have a flashing apple sign on my screen.  What can I do?

    Delete then add back the exchange acct on each device.

  • HT1725 One of my apps wont update and says installing on my phone. I get a message that says to check itune store but its not telling me anything

    One of my apps wont update and says installing on my phone. I get a message on my phone to check itunes store for the problem but I cant find anything in itunes store to help me

    Hi...
    I replied to you here > https://discussions.apple.com/thread/3851006?tstart=0

  • I did the iOS 7 seconds update and now my screen is just a plug and iTunes logo.  I don't have a computer anymore just iPad.  What do I do

    I did the iOS 7 seconds update and now my screen is just a plug and iTunes logo.  I don't have a computer anymore just iPad.  What do I do

    Hello,
    My suggestion would be to do the following:
    -Press and hold the power button and home button for the time needed until the screen turns black and the apple logo reappears.
    If that does not work, call the nearest Apple store and ask for assistance.
    Hope this helps,
    TechnologyGuy

  • My I phone went through the ios 6.1 update and it deleted EVERYTHING off my phone. it even deleted all of my backed up information, how do I get it back?

    My IPhone went through the IOS 6.1 update and deleted everything. How do I get it back? It has done this every time there is a new update, and every time I have to redue overything by hand. please help me

    The last step in the update process is a restore from the backup created as the first part of the update process.
    Most likely, the update was not allowed to complete and therefore the restore did not happen.
    Simply connect the device to the computer and restore from backup.

  • HT3702 My apple id unable to update and install the software from my iphone

    My apple id unable to update and install the software from my iphone.I had checked the purchased history and found that my last payment had failed.I went to the bank to check my debit card status.But unable to found any problem from the bank.Had confirmed that my debit card have sufficient money to deduct.Pls help me as soon as possible ...
    Thanks,
    Jay Tan

    When you select update, verify that it is showing your correct Apple ID, perhaps you have an app that was downloaded with a different ID, all apps are always associated with the ID that first downloaded them.

  • HT4623 I got the IOS 7.1 update and I don't like it. Is there any way that I can remove the update and return my software back to the way it was before I got the update?

    I got the IOS 7.1 update and I don't like it. Is there any way that I can remove the update and return my software back to the way it was before I got the update?
    Please, I really wnat to change my phone's sofeware back to IOS 7.0.6. I really don't like the IOS 7.1
    PLEASE HELP ME BEFORE THE IOS 7.1 DRIVES ME INSANE!

    Even though it wasn't me who started this thread i would like to say that i hate iOS 7.1 too
    They're back! The IOS haters.
    When you get a call it has some small icons of reminding and message and one white ugly "slide to answer" bar.*** seriously?
    People complained about the green bar in IOS 7.0.3. You can't please everyone with everything. Deal with it and move on. Or you can just get a Droid phone and suffer through the bizarre interface changes.
    A lot of people would really appreciate a release with the old interface back.
    People complained about every interface change that Apple has tried. As I said earlier, you can't please everyone with everything. The interface is what it is, learn it, deal with it, or move on to something more to your liking. I think they still make flip phones.

  • How to get Revel on other devices with app to update when I have auto update and it does not work

    How do I get Revel with auto update to update on my other devices with the Revel app when the update does not work?

    In elements organizer, are you adding the photos to the mobile album?
    Could you try the troubleshooting steps shared at: http://helpx.adobe.com/elements-organizer/kb/troubleshoot-revel-relate d-issues.html

  • My iphone is a 3 and has been turned off for a while and is only on an ios 4.0 update and now im using it and it wont update so half of the apps wont download please help

    please help

    The latest iOS for your phone is iOS 4.2.1 and there are not many apps compatible with that superseded phone.
    Read this
    APPS COMPATIBLE WITH IOS 4.2.1
    Search for apps compatible with iOS 4.2.1 here
    http://appshopper.com
    http://sites.google.com/site/iossearch
    http://sites.google.com/site/appleclubfhs/support/advice-and-articles/finding-ap ps-for-older-devices
    Also read http://www.macrumors.com/2013/09/17/apple-begins-offering-last-compatible-versio n-of-apps-for-users-running-legacy-versions-of-ios/
    I think it is time for a new phone

  • What does it mean "Will Install" when I tried to install/sync an iOS app in iTunes and how long is the wait until the app is installed/Sync on my iOS device

    I am testing an iOS app developed by my team.  When I tried to update the new version, I kept receiving the "Will Install" status.  What do I have to do to get it installed as soon as I sync the device?  If I have to wait for whatever reasons, how long do I have to wait for the status to change.  I am using iTunes 11.0.1 (12).  Thanks

    I found that I had "restrictions" turned on under general settings. Turned them off, rebooted the iPad and it was able to install apps from iTunes.
    Hope this helps you.

  • Must a Managed and Supervised Device Have an Apple ID In Order To Use VPP via MDM?

    I'm using Apple Configurator to supervise devices and Mavericks Server Profile Manager for MDM. I am able to push a VPP invite to the device, but after tapping Continue, nothing happens. From what I've read so far, I think I have to create a throwaway Apple ID for all my managed devices. Is this true? I really want to be able to push apps to iPads and iPhones out in the field. Thanks!

    Hi,
         Your assumption is corrct. Each device needs it's own Apple ID. To create an Apple ID you need a working email address.
    Also the Apple's systems only allow for about 10 ID's to be made per day from a domain/IP so in order to create a large number of ID's you will need to contact your device provider to setup a whitelist period with Apple. They tend to only allow this for class sets so if each device has a unique owner that owner will need to create the ID individually.

Maybe you are looking for

  • Names of interface tables and interface programs of oracle modules

    Hi all, i need urgent and accurate information about the names of interface tables and interface programs of the following oracle modules,R12, or either ther are custom made. Any accurate link refering to the desire information would be much apprecia

  • New Mac Mini, wiped the HD and cannot reinstall Lion

    Hi, I received my new mini that came with Lion, restored from a TimeMachine backup and realised i preferred to start off with a clean slate. I tried to reinstall Lion from scratch (from network recovery) and accidentally deleted even the recovery par

  • How to avoid missing font dialog box(alert) while running the script??

    Hi....      In Illustrator CS4 ,I tried to skip missing font dialog box(alert box) by using the following  script .But,I could not skip the dialog box So if you have any suggestion about this let  me know.. tell application "Finder"   set user intera

  • Cascading LOV in a Tab Form Help

    version 4.0.2.00.07 Hello, I've aquired an application that was written by someone else. I have a Tab Form that needs a Cascading LOV. There is code already in place, but I have questions about it that I'm hoping someone can help. There's a LOV calle

  • Can I assign different tones to different email accounts?

    I have multiple email accounts (work, home) and would like to assign a different alert tone to each account.  Is there a way to do this on the iPhone4?