Apple ios 8 airprinter problems

We have an HP Photosmart Plus B210 e-printer that was working perfectly with our ipads and i5s phones before upgrading yesterday to the new ios 8 operating system. Now they will not allow printing from these devices. All of the devices recognize the printer but give back an error message of "printer Offline" but it is not. Other non-apple devices print fine on it. Contacted Apple Support but they are essentially clueless about the issue and suggested that we contact HP for a firmware update. I told the them this is not the problem. They supposedly are following up.
I have tried restarting the printer and also deleted the wireless network from tne devices and reestablished it but to no avail. Does anyone have any other suggestions? Evidently this was a problem with the advent 0f ios 7 also.
This question was solved.
View Solution.

Hi,
Pleae try rebooting any of the devices and check if that may help:
1. Turn the printer off.
2. Unplug the router for 30 seconds, plug its power back and allow it 2-3 minutes to iniitalize.
3. Turn the printer on and tery printing again.
If he same persists, I would also ensure the latest firmware is installed for the printer:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c02838391&lc=en&product=4021935&tmp...
If there is still no change, another step I may suggest is resetting the network settings of an iOS device and check for any difference. That can be done from Settings > General > Reset > Reset Network Settings.
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

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