Apple iphone 4s + apple care doubt

hi guys
i recently bought an iphone 4s from the US. whilw i was buying, the sales guy at apple store told that apple care+ for iphone has an international warranty that includes india. But when i reached back home (india) and called an AASP(apple authorized service provider) regarding the validity of the warranty in india, he replied back that it is not acceptable in india and that it is internationally acceptable in countries other than india
But the apple care + features say it has international warranty and the legals asks us to contact an AASP if not an iphone owned store. I dont get it..can anybody help me. i need it soon so that if it is worthless, i have to cancel it.
thankyou for the help

True..apple does not confer international warranty in its website. But the guy at memorial city houston TX did mention about worldwide support. which i had confirmed more than twice before buying. The sales associate id is 14******61.
i want some answer for the wrong information provided. Please help. The serial no is DN*******TD6 of the apple careplus.
<Edited by Host>

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Will the apple care for iphone 5 work internationally?

HI,
I am planning to buy the iphone5 from US and will be using it in India. However, i have some small doubts about the glitches and the probable damage might occur while using it. However, to prevent and also as a precautionary measure, suppose i get the apple care along with iphone 5, then will apple care provide its support in india?

No.
Search these forums for "iPhone" and "India" you'll find out very quickly that this has already been addressed here many, many times.

I could not get my iPhone 5 which purchased in Australia repaired by apple in the US. Guys from apple retail store verified a replacement for me and asked to call apple care. However, apple care said they cannot get it fixed nor repaired.

My iPhone 5 got some defects and I went to a apple reatil store yesterday. The guy from the genius bar told me that he verified a replacement for me. And I need to call 1-800-apple care to finish that process. I called apple care and one of the senior supervisors told me that I have to send it back to Australia (where I bought this iPhone) to get it repaired. Turns out I could not solve the problem after a apple store vist and several calls. I just want to know if there any way to solve this. This iPhone is a factory unlocked one that purchased in an apple retail store in Melbourne at the day it was first released. And my experience today is not what I can tell as fair. I will be really appreciate for any helps and advices. Thanks.

Warranty on iPhone is not international, but valid only in country of
original sale. Since you purchased the iPhone in Australia, your warranty
is valid only in Australia. You must either personally return the iPhone
to Australia for evaluation and possible replacement or sent it to someone
in Australia to take into Apple for the evaluation. Apple will not accept
international shipments for repair nor will Apple ship out of the country
after replacement.
Sorry to be the bearer of this news, but it is the way iPhone warranty and
replacement has always worked.

Can apple replace my stolen iphone? i bought apple care but not insurance from cspire.

its just not fair. apple should at least make sure its stolen. apple care should cover theft. now i know the reason they wont replace apple products, because someone could easily say their iphone got stolen and didnt even have a phone in the firt place. Thats understandable but cant they check my records? ANYTHING! Check with my provider. Cspire knows my phone has been stolen for over a month. IT`s Gone. please! i dont want any other phone ! my account is still active. its suspended but not shut down. please ! is there anything i can do BESIDES find my iphone . that app is useless at times like this!

It's a good idea to check the terms of your insurance first. Some companies will raise your rates as soon as you make any kind of claim, no matter how small, and the deductible may be so high that making a claim is not worthwhile.
Sorry for the loss of your phone. It's a huge pain, I know.

APPLE LOST MY IPHONE AND NO ONE ANSWERS THE PHONE IN APPLE CARE!!!!!!!! wow

i'm reallllllllly ****** right now,
i called apple care service by phone (waited 45 minutes to talk to someone in french) to explain that my new iphone 4 had a bad battery. The apple guy aggreed and sent me a box for me to send my iphone back at them for repair. The guy didnt chek my address and sent a box to my old address and a box to my new adress (after correction). In 1 day the box arrived at me and I was really happy with the fast response.
now begins my nightmare.
The box was supposed to have the return slip taped to it, but it didnt.
so i called back apple care (1h07 min wait time to speak to someone in french) and explained the problem to them. they sent me a return slip by email wich I had to go to the local store to get printed out since I dont have a printer.
I then taped the return slip to the box and called UPS for pickup.
UPS came and picked-up the box the nex day,
but then,
apple sent me 3 email.
2 of them was cancellation for repair on the 2 first box that they sent me, and the last one was a new repair ID.
the thing is now, that one of the 2 repair ID they cancelled belongs to the exact number on the box I sent them yesterday.
so now my Iphone 4 is at the apple place in ontario in a box with a cancelled repair order.
I tried calling apple care support (1h27 min wait ) but no one answered me.
now i'm realllllly ******,
I'm really thinking getting a refund and buyin any other phone when I finaly talk to someone and get my phone back.
I have alway being a loyal fan (getting an Ipod touche 1st gen costing me 399$ for a 16gig...) and now a broken (and lost) Iphone 4.
anybody got and idea????
p.s. sorry about my awful english, im from quebec and speak french...

Sorry that you're having a bad time but we're just users like you. You're going to have sort things out with Apple. You might have better luck if you have an English speaking friend help you with the call.

I had switches off my iPhone 5 at around 20 percent battery next morning I was not able to switch it on. I tried to get it charged but it didn't showed any sign of charging even when plugged in for about 2 hours. I had to take it to apple care centre

I had switches off my iPhone 5 at around 20 percent battery next morning I was not able to switch it on. I tried to get it charged but it didn't showed any sign of charging even when plugged in for about 2 hours. I had to take it to apple care centre but they refused to repair it after confirming the problem with the device as it was out of warranty and asked me to get it replaced for INR 22500. I got it repaired outside but after that also if I switch it off in the same situation it again happens and I have to take it for repair it has happened 3 times after that. Is it a inherent problem in iPhone that it uses battery even when switched off and if in that case battery drain out then refuse to get charged because this is the scenario i have experienced every time?

Apple told you it was unrepairable.... You had it serviced by an unauthorized party. It's now no longer eligible for out of warranty replacement by Apple.
There's really nothing else we can say about it. Find a competent 3rd party repair shop or buy a new one.

I bought iphone from Canada but now I'm in Thailand and I upgraded to ios6 but I couldn't turn on wifi and back up on icloud so I want to know that how can I claim my iphone with apple care because no apple store in Thailand. Thank you.

I bought iphone from Canada but now I'm in Thailand and I already upgraded to ios6 but It doesn't work well.I couldn't turn on wifi and back up on icloud so I want to know how can I do with my iphone because no apple store in Thailand.Can I send it to any apple care which is easy and near my country? Thank you.

You can find a local shop and pay to get it fixed or you will need to send the phone to someone you know in Canada and have them take the phone into Apple for service. Then they will need to ship the phone back to you. The warranty is based in the original country of purchase.
Decide which is your best option.

Apple care is useless in India. I bought an iPhone 5 from a Maple store in June 2013. Also got convinced at the store and purchased an additional Insurance worth Rs 1000 at the same time. The iPhone 5 has a very poor battery life. Needed to be charged at

Apple care has been of absolutely no help to me. My 10 month old iPhone 5 stopped charging one fine day and Apple denies any responsibility for the same. Between my Family of 4, we Re currently using 5 Apple devices. Am so disappointed with the service from Apple. Although my cell phone is well within the warranty period , I have been denied a replacement. And the Shield Insurance that I purchased is now declining the insurance amount even. They insist I prove that it is an accidental damage. And Apple refuses to cover what they choose to call a 'physical damage'. So where does that leave me ?!

I cannot see the damage. But the screening centre has pics showing it is damaged. Apple refuses to cover a physical damage. But the reason the device is damaged could only be coz it had a poor battery life from start. The iPhone 5 is infamous for the same. We all know it. Apple conveniently denies responsibility.
And the Insurance company says it covers only accidental damage. Now how am I to prove an 'accidental' damage ? Unless I lie to them....

Hello, the screen of my Iphone 5C is totally broken, I'm living in Lima and I have also an Apple Care subscription. Where can let my Iphone, to be fixed?

Hello, the screen of my Iphone 5C is totally broken, I'm living in Lima and I have also an Apple Care subscription. Where can let my Iphone, to be fixed?

You must take it back to an Apple Store in the US. The warranty is not international. You cannot send it from Chile as Apple does not accept international shipments.

Apple Care - Coverage for broken display? iPhone 4S

Hi,
next week I get my new (first) iPhone from Vodafone (Germany). An iPhone 4S, and as all know, the display is very critical. My old phone, fell very often down, but it was an HTC desire and so nothing happen. But I think, with a iPhone 4S I have not so much luck.
That the reason, why I think about Apple Care. Is there a Coverage for broken displays?
Or do I need Apple Care+? If I need Apple Care+, is this available for germany? Because I don't see it at the german page. I think I can buy it, but accept the apple care+ me from germany?
And second question. Do I need the Apple Care for the first year of my iPhone? Because it's free for the first year if I understand it right, and then can buy it for the second year? Or do I understand it wrong? If this it right, again: are broken display covered for the first free/included year?
Thanks for your help
schnuffi

Broken displays are only covered if they were a factory defect at the time of purchase. Otherwise, they result from user negligence which is not covered under the warranty.
AppleCare Extended warranty is an addition to the one year default warranty. You can purchase AppleCare Extended Warranty any time before the one year factory warranty expires which is one year from date of purchase.

Iphone 4s front glass screen smashed. Will apple replace for free if I have Apple Care?

Iphone 4s front glass screen smashed. Will apple replace for free if I have Apple Care? Can I do it in any Apple Store? I bought it in EEUU

Sorry no
the iPhone can not be serviced anywhere other than the US
The warranty is NOT international it is only valid in the country of purchase
AppleCare + as explained is also NOT international it is only
valid in the US
This is why all responders recommend against buying in USA
you are resident in another country
Just for reference an iPhone purchased within the European Union
can be serviced under warranty in any member EU state
However that does not help you

My lock button on my iphone broke, i have apple care, but will i still have to pay for it to be fixed when i send it in? and how will i get a loaner phone?

The lock button on my iphone is jammed, and i need to send it in to get it fixed. Can someone explain the process to me of sending in your phone to apple? and even if i have apple care, will i still have to pay for my phone to be fixed? if so, around how much do you think this would cost? im not familiar with apple, so any help would be great! thanks!

If your phone was damaged by you or in accidental damage, then you would be liable to pay for the repairs. Apple does not offer "loaner" phones, but if you have a credit card, they will "advance ship" a replacement to you so you can get it, then return your damaged one to them and as long as they get it back within a resonable time and it is warranty covered damage, they do not charge you for the replacement iPhone, but they do charge you a fee for the advanced replacement option (about $40-80 USD IIRC).
You can eliminate all the at by making an appointment at a local AASP (Apple Authorized Service Provider) and they should be able to check your iPhone on the spot. It it is covered under the warranty, they shoud replace it for free right there, and if not, they would let you know and you have the choice to make the repairs or not.

The home buttom of my iphone 4 is not working and im already without coverage from apple care, where can i fix this problem and how much will it be?

THE HOME BUTTOM OF MY IPHONE 4 IS NOT WORKING AND I'M NOT COVERED WITH THE APPLE CARE SINCE THIS EXPIRED, WHERE DO I TAKE MY PHONE TO BE FIXED AND HOW MUCH IS THAT GOING TO COST?

you can get it fixed through apple for 149$ they will just swap you out devices

I want to sell one of the iPhones that I've purchased and I wanted to know if I sold it, would it void the apple care that I purchased for it?

I want to sell one of the iPhones that I've purchased and wanted to know if AppleCare would still cover it, of I were to sell it to someone else!

Apple Care follows the device, not the person that purchased it. As long as the device is registered under the Apple Care, then it stays with the device. The person purchasing the device would get the advantage of Apple Care.

Why my apple care for iphone doesn't transfer to my new phone after I claim a new one from apple store ?

2 days ago my iphone fall into a sink full of water. Yesterday I went to apple store and ask for apple care for iphone and they have it. So, I bought it and registered it right away since my iphone still be in a garentee and still not surpass one year usage. Then they told me that my iphone problem considered in a "physical damage case" which they have a policy for claiming a new iphone and pay some fee. After I got my new iphone, they said that all the information and phone data which is registered into apple system about the phone and the user and bla bla bla will transfer to my new iphone. Today, I just check my phone serial number in "support & coverage " column and I found that all the phone data in apple system is already transfered from the old one to the new one EXCEPT the data of apple care that I already registered before I claimed the new phone. Now, the question is " What can I do ? " and " will it be transferd to my new iphone or I have to buy a new apple care for my NEW PHONE That I got from their service "

Placing your iPhone in the toilet was the correct thing to do but you should have purchased an android phone instead. That would have solved these issues. :-)

Apple iphone 4s + apple care doubt

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