Apple Ipod Hardware...Software not found? Cannot connect new shuffle

I installed 7.5 then connected shuffle. I get hardware cannot be installed because necessary software cannot be found?
HELP PLEASE!

i had the same problem. when prompted for the cd, select "i don't have cd, show other options" or something like that. then click on the browse button and type C:\WINDOWS\system32 or select manually. do this three times, so that the computer installs the 3 necessary drivers. and then your ipod is ready.

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AD DS Config problem (The AAAA record for this DC was not found) Cannot connect to ADUC

I am trying to figure out what is wrong with my AD DS Config. I ran dcdiag. The results were:
C:\Users\Administrator>dcdiag /test:dns
Directory Server Diagnosis
Performing initial setup:
   Trying to find home server...
   Home Server = R210_1_2K12
   * Identified AD Forest.
   Done gathering initial info.
Doing initial required tests
   Testing server: Default-First-Site-Name\R210_1_2K12
      Starting test: Connectivity
         ......................... R210_1_2K12 passed test Connectivity
Doing primary tests
   Testing server: Default-First-Site-Name\R210_1_2K12
      Starting test: DNS
         DNS Tests are running and not hung. Please wait a few minutes...
         ......................... R210_1_2K12 passed test DNS
   Running partition tests on : Schema
   Running partition tests on : Configuration
   Running partition tests on : bcas-tbf
   Running enterprise tests on : bcas-tbf.local
      Starting test: DNS
         Test results for domain controllers:
            DC: R210_1_2K12.bcas-tbf.local
            Domain: bcas-tbf.local
               TEST: Basic (Basc)
                  Warning: The AAAA record for this DC was not found
               TEST: Records registration (RReg)
                  Network Adapter [00000017] Hyper-V Virtual Ethernet Adapter:
                     Warning:
                     Missing AAAA record at DNS server 172.16.0.202:
                     R210_1_2K12.bcas-tbf.local
                     Warning:
                     Missing AAAA record at DNS server 172.16.0.202:
                     gc._msdcs.bcas-tbf.local
                     Warning:
                     Missing AAAA record at DNS server ::1:
                     R210_1_2K12.bcas-tbf.local
                     Warning:
                     Missing AAAA record at DNS server ::1:
                     gc._msdcs.bcas-tbf.local
               Warning: Record Registrations not found in some network adapters
               R210_1_2K12                  PASS WARN PASS PASS PASS WARN n/a
         ......................... bcas-tbf.local passed test DNS
IPCONFIG info:
C:\Users\Administrator>ipconfig /all
Windows IP Configuration
   Host Name . . . . . . . . . . . . : R210_1_2K12
   Primary Dns Suffix . . . . . . . : bcas-tbf.local
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : bcas-tbf.local
Ethernet adapter vEthernet (Broadcom BCM5716C NetXtreme II GigE (NDIS VBD Client
) #36 - Virtual Switch):
   Connection-specific DNS Suffix . :
   Description . . . . . . . . . . . : Hyper-V Virtual Ethernet Adapter #2
   Physical Address. . . . . . . . . : 00-26-B9-7E-81-74
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::bda9:1a28:974a:5fc3%19(Preferred)
   IPv4 Address. . . . . . . . . . . : 172.16.0.202(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Default Gateway . . . . . . . . . : 172.16.0.1
   DHCPv6 IAID . . . . . . . . . . . : 335554233
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1A-0A-52-45-00-26-B9-7E-81-75
   DNS Servers . . . . . . . . . . . : ::1
                                       172.16.0.202
   NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter isatap.{AE70C63E-0A8A-4461-A789-8E4CD99CEA46}:
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 11:
   Connection-specific DNS Suffix . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:90d7:1cf5:1d4f:53ef:ff35(Pref
erred)
   Link-local IPv6 Address . . . . . : fe80::1cf5:1d4f:53ef:ff35%15(Preferred)
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled
I'm unsure of what the problem is or what to do next. Thank You.

Disable IPv6 according to Pauls blog:
Disabling
IPv6 on Windows 2008
After disabling run:
ipconfig /flushdns
ipconfig /registerdns
restart the netlogon service or reboot.
For co-existence from IPv4 and IPv6 see:
Configuring DNS for IPv6/IPv4
Coexistence
IPv6
for the Windows Administrator: How Name Resolution Works in a Dual IPv4/IPv6 Scenario
IPv6 for the Windows Administrator: IPv6 Fundamentals
Hopefully, that fixes your issue. Added some links to read in cause you want to.
If it answered your question, remember to “Mark as Answer”.
If you found this post helpful, please “Vote as Helpful”.
Postings are provided “AS IS” with no warranties, and confers no rights.
Active Directory: Ultimate Reading Collection

IPod Restore Software not found.

Hi all.
I have put my iPod into DFU mode to restore it.
And when I click restore it says the restore software cannot be found.
But I have the restore software and I know where it is.
Can someone help?
Thanks heaps
-Mitch

Because downgrading the iOS is not supported
The required resource cannot be found: This alert message occurs when your device has a newer version of iOS than what is available in iTunes. When troubleshooting a device that presents this alert message, go to Settings > General > About and check the version of iOS on the device. If it is newer than the latest released iOS version, the device may have a prerelease developer version of iOS installed. Installing an older version of iOS over a newer version is not supported.

Old iPod mini can't be recognized after formatting, and iTunes 'Apple Mobile Device Driver not found.'

My roommate gave me an old iPod Mini a few days ago. It was working fine 'til I plugged it into my computer and it asked me to format it. I did, and now it cannot be recognized by iTunes or my computer. My computer views it as a "removable disk" which cannot be accessed. In devices, it is listed as an Apple iPod though, so I'm hoping not all is lost. I have tried many quick fixes I've read on internet (including changing disk letter) but to no avail. I have reinstalled the new iTunes and now that is telling me it has not installed properly, and when I ran diagnostics, it reads that the Apple Mobile Device Driver not found. I will copy & paste all the info from the diagnostic run below, and if anybody can help me with my new (old) iPod, I'd be everly greatful!
Thanks!!
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
TOSHIBA Satellite L775D
iTunes 11.0.1.12
QuickTime 7.7.3
FairPlay 2.2.32
Apple Application Support 2.3.2
iPod Updater Library 10.0d2
CD Driver Not Available
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.0.1.3
Apple Mobile Device Driver not found.
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number
Current user is not an administrator.
The current local date and time is 2013-01-08 11:16:27.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
ATI Technologies Inc., AMD Radeon(TM) HD 6520G
**** External Plug-ins Information ****
No external plug-ins installed.
**** Device Connectivity Tests ****
iPodService 11.0.1.12 (x64) is currently running.
iTunesHelper 11.0.1.12 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Standard OpenHCD USB Host Controller. Device is working properly.
Standard Enhanced PCI to USB Host Controller. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
Most Recent Devices Not Currently Connected:
iPod mini running firmware version 1.4.1
Serial Number: JQ******S42
<Edited By Host>

OMG same thing here; rather annoyed and now have set up accounts on 2 comps(both 64 vista ultimate); about to try my 32 bit vista on my lappy; we'll see... i don;t have high hopes thoush.
What i knew about iPhone before buying it:
What You Need
To use iPhone, you need:
A new two-year wireless service plan with AT&T
A Mac or a PC with a USB 2.0 port and one of the following operating systems:
Mac OS X version10.4.10 or later
Windows XP Home or Professional with Service Pack 2 or later
Windows Vista Home Premium, Business, Enterprise, or Ultimate edition
iTunes 7.3 or later, available at www.itunes.com
An iTunes Store account
An Internet connection
You must be at least 18 years old to open a new AT&T wireless account. You will need a
major credit card to open a new iTunes Store account.
Yeahyeah check all that stuff;
Oh well; just when i thought i'd finally cross over to the beautiful packaging of APPLE. I remember in design school that form follows function. Thanks.
Windows Vista

TS1436 Have downloaded and checked that I have the latest version of iTunes installed. When I attempt to burn a CD I get " Disc Burner in Software not found" or CD/DVD doesn't have connectivity to burn via iTunes. Can anyone help me please?

I have ensured I have installed the latest version of iTunes and conducted everything to the point of burning from a playlist to a CD. When I do this the iTunes window states "Disc Burner or Software not found" "CD/DVD doesnt have connectivity to burn via iTunes".
I have checked my drive and it reads a pre-recorded disc correctly. Any help please ???

I have the same problem as simtagman. Would you mind looking at my diagnostics?
Microsoft Windows 7 Home Premium Edition (Build 7600)
Dell Inc. OptiPlex 745
iTunes 11.0.1.12
QuickTime not available
FairPlay 2.2.32
Apple Application Support 2.3.2
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.0.1.3
Apple Mobile Device Driver not found.
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 00**********DA0
Current user is not an administrator.
The current local date and time is 2013-01-30 20:37:00.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is not supported. (16005)
Video Display Information
Intel Corporation, Intel(R) Q965/Q963 Express Chipset Family
Intel Corporation, Intel(R) Q965/Q963 Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 11.0.1.12 is currently running.
iTunesHelper 11.0.1.12 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.3.0),
D: SONY DVD-ROM DDU1615S, Rev EDS3
Audio CD in drive.
Found 12 songs on CD, playing time 47:22 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 03:58:33
Track 3, start time 08:07:13
Track 4, start time 11:52:03
Track 5, start time 17:18:13
Track 6, start time 20:39:28
Track 7, start time 23:42:71
Track 8, start time 28:40:61
Track 9, start time 32:44:72
Track 10, start time 37:00:26
Track 11, start time 40:09:35
Track 12, start time 43:05:43
Audio CD reading succeeded.
Get drive speed succeeded.
<Edited by Host>

I tried to set up my new ipod shuffle and a error message popped up saying Ipod not found cannot update. I can't sync my ipod now but it is showing on itunes. What should I do?

I bought a new 4th gen ipod shuffle and tried to sdet it up last night. I installed the latest itunes software and started to sync my ipod, but error boxes kept popping up saying ipod not found cannot sync. It was showing in itunes, then it would disappear, then it would come back. I am not very good with computers so I don't know what to do. Can someone help?

Do you have an iCloud backup? If you backed up your old phone to iCloud you can go to Settings>General>Reset>Erast All Content & Settings (which will erase your phone), then go back through the setup screens again and when prompted choose Restore From iCloud Backup. However your backup won't contain everything in your iTunes library (such as your music) so you'll need to be able to sync with your computer unless you purchased everything from iTunes and want to redownload it to your phone.

Ipod Touch will not charge or connect to Itune, keeps reverting to apple logo?

My Ipod Touch will not charge or connect to Itunes/computer
Ipod switchs on charge logo appears then switchs to apple logo

Try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

Video ipod "software not found"

When I connect my ipod to my desktop it works fine, no problems with anything. When I connect it to my laptop it gives me "software not found", "this device will not work properly". It doesn't show up in itunes, disk management or windows explorer, however it does show up in device manager with an X on it like its missing a driver. Anyone have any ideas. Maybe IRQ conflict?

hmmmm. what make and model is the laptop, drmll?
are there X's showing up next to any of the other entries in Device Manager? (especially anything to do with your USB?)

TS1363 Trying to load my new Ipod Nano onto my pc. Have tried numerous times to load however after having gotten the ITunes download and attempting 2then load onto Nano get an "Error 2" message along w/"Apple Application Support was not found". Using Win

Trying to load my new I Pod Nano onto my pc. Have tried numerous times and keep getting same message..."Error 2...Apple Application Support was not found. When I look at my control panel the only program that shows is "I Tunes". No other supporting programs are showing up in the control panel nor the Common Files nor in the Program Files (x86).
Any assistance would be greatly appreciated.

When I look at my control panel the only program that shows is "I Tunes". No other supporting programs are showing up in the control panel nor the Common Files nor in the Program Files (x86).
That's an extreme case of this.
We'll try doing standalone installations of all the supporting programs.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR suitable for your PC (there's a 32-bit Windows version and a 64-bit Windows version):
http://www.rarlab.com/download.htm
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone Apple Mobile Device Support install.
Doubleclick the AppleSoftwareUpdate.msi to do a standalone Apple Software Update install.
Doubleclick the Bonjour.msi (or Bonjour64.msi) to do a standalone Bonjour install.
Do those four installs go through okay? If so, does your iTunes launch without any errors now?

Cannot install ITunes--Mesage is "Apple Application Support was not found. Apple application Support is required to run ITunes Helper. Please uninstall ITunes, then install ITunes again. Error 2 (Windows Error 2)

Cannot install ITunes--Mesage is "Apple Application Support was not found. Apple application Support is required to run ITunes Helper. Please uninstall ITunes, then install ITunes again. Error 2 (Windows Error 2)

See Troubleshooting issues with iTunes for Windows updates.
tt2

TS5376 Have new dell xps system and cannot install I tunes: "Apple Application Support was not found"...Error 2 (Windows error 2)....any ideas??

I am having tremendous difficulty installing I Tunes onto my new Dell XPS (Windows 8). First it downloaded but my library wasn't there and it would not recognize my ipod.
Then I uninstalled it and now it won't reinstall saying:
Apple Application Support was not found.
Apple applicationSupport is required to run iTunes. Please uninstall iTunes, then install iTunes again.
Error 2 (Windows error 2)
I've tried uninstalling and reinstalling a few times.......not working.
Any ideas??

With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/download.htm
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you?
If instead you get an error message during the install, let us know what it says. (Precise text, please.)

HT1926 I cannot get iTunes to load -- "Apple Application Support was not found". I have tried multiple things to fix it and nothing works including re-installing.

I cannot get iTunes to load -- "Apple Application Support was not found". I have tried multiple things to fix it and nothing works including re-installing.

Try b noir's post Standalone Apple Application Support install to see if that can repair the problem or provide futher information, otherwise try reinstalling again as shown in Troubleshooting issues with iTunes for Windows updates.
tt2

Re-installing itunes Error message Apple application software not found error 2

I am re-installing Itunes on my home computer at itunes request.
I am getting an error mesage that apple applicatin software not found Error 2

With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR suitable for your PC (there's a 32-bit Windows version and a 64-bit Windows version):
http://www.rarlab.com/download.htm
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you? If so, see if iTunes will launch without the error now.
If instead you get an error message during the install, let us know what it says. (Precise text, please.)

I still cannot burn a cd even when I updated my software to 10.6.8 keep getting same message disc burner or software not found pls help

I still cannot burn a cd even when I updated my software to 10.6.8 keep getting same message disc burner or software not found pls help

Have you tried to restart the Mac?
Another program may be blocking the drive.
If restarting does not help, check out the questions here:
Re: Disc Burner or Software not found...

IPod software not found

my iPod wasn't downloading any of my music so i restored the settings and tried to put everything back on it. well it had been uploading for quite a while and when it stoppedi believe it said "iPod could not be synced software not found." there was no error number with it just that. so i pressed okay and then at the topof itunes where it says syncing ipod or shows what music is playing, it said iPos sync is complete. i looked at it under devices and it appeared to have all my music on it. so i pressed the eject button and when i unplugged the ipos nothing changed on the screen so i restarted it. when i did that none of my music or ANYTHING was left on the ipod.
please please please help

anyone...?

Apple Ipod Hardware...Software not found? Cannot connect new shuffle

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