Apple Ipod Touch

I have a 32gb apple ipod touch 4th generation that is syncing, takes pictures, etc, however all you see is a black screen. I have reset, held down sleep and home button, and nothing is getting the actual visibility back. Can someone please help me?

Hi Daniel,
If your iPod came with the January Software Upgrade, then when you restore it, your Upgrade won't be deleted. All your music will be erased and you'll need to sync them again.
However, if your iPod didn't come with the January Software Upgrade, then when you restore it, your Upgrade will be deleted and you only need to connect it to the computer where you purchased the upgrade.

Similar Messages

  • HT201303 hi just got my new apple ipod touch i need to update my security information other wise it wont let me download apps it says to enter three questions about myself and i get to the third question and it wont let me enter the third question

    hi just got my new apple ipod touch and to download apps it wants to add questions about myself for more sercurity information. i get up to question 3 and it wont let me select a question but it will let me write an answer so i just pressed done and then it says i cant carry on because ive mised out information when it wont let me do a question!

    Welcome to the Apple community.
    You might try to see if you can change your security questions. Start here, change your country if necessary and go to manage your account > Password and Security.
    I'm able to do this, others say they need to input answers to their current security questions in order to make changes, I'm inclined to think its worth a try, you don't have anything to lose.
    If that doesn't help you might try contacting Apple through Express Lane (select your country, navigate to iCloud help and enter the serial number of one of your devices)

  • I have done absalutely nothing to my 4g apple ipod touch, and it over heats, won't hold a charge, and the front camera will not work. I bought this brand new in december, and i've barely used it. I've tried restarting it and everything, what should i do?

    I have done absalutely nothing to my 4g apple ipod touch, and it over heats, won't hold a charge, and the front camera will not work. I bought this brand new in december, and i've barely used it. I've tried restarting it and everything, I honestly think this is out raging because i spend over $200 on this. To have for music and instagram. I use it about an hour a day, but i've only been using it for about 3 months although i've had it since December. Any suggestions that may help me?

    Try:
    - A reset. Nothing is lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup
    - Restore to factory settings/new iPod
    If still problem make an appointment at the Genius Bar of an Apple store.

  • My apple ipod touch's screen randomly went dark. now it won't charge, turn on, or connect to itunes on my computer. HELP!!

    i have no idea what to do. my apple ipod touch's screen randomly went dark. now it won't charge, turn on, or connect to itunes. PLEASE HELP!!

    See Here...
    Frozen or unresponsive iPod touch
    Try this First...
    Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
    Wait for the Apple logo to Appear...
    Usually takes about 15 - 20 Seconds... ( But can take Longer...)
    Release the Buttons...
    http://support.apple.com/kb/ht1430

  • So i have an apple ipod touch 1st generation and it is not charging! It shows the charging sign but its taking a really long time to charge. Ive had it charging for at least 3 hours and it still says under 20% so can someone help me figure this out??

    So i have an apple ipod touch 1st generation and it is not charging! It shows the charging sign but its taking a really long time to charge. Ive had it charging for at least 3 hours and it still says under 20% so can someone help me figure this out??

    Not Charge
    - See:      
    iPod touch: Hardware troubleshooting
    iPhone and iPod touch: Charging the battery
    - Try another cable.
    - Try another charging source
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar 

  • HT1351 I have a apple ipod touch but recently I restored all the settings, as well as the applications. But now I am not able to add songs to it. There is blank screen that shows the symbol like to connect to itunes first. I'm not able to use that... Plea

    I have a apple ipod touch but recently I restored all the settings, as well as the applications. But now I am not able to add songs to it. There is blank screen that shows the symbol like to connect to itunes first. I'm not able to use that... Please help

    The iPod's firmware is corrupt. You'll need to restore it again in iTunes. If necessary, place the iPod in recovery mode for iTunes to recognize the device. Use the instructions in this Apple support document to walk you through the process of placing the iPod Touch into recovery mode.
    iOS: Unable to update or restore
    B-rock

  • I need to upgrade my Apple iPod touch 3 to iOS 4 or higher

    I need to upgrade my apple iPod touch 3 to IOS 4.3 or higher...I tried downloading a game in apple store it's prompting a message

    Update it from iTunes on a computer as described at the bottom of this article; devices running an iOS version prior to 5.0 can't be updated straight from the device. It will be updated to the newest iOS release supported by the device’s hardware.
    The maximum iOS version for the original iPhone and first generation iPod touch is 3.1.3.
    The maximum iOS version for the iPhone 3G and second generation iPod touch is 4.2.1.
    The maximum iOS version for the third generation iPod touch and original iPad is 5.1.1.
    The maximum iOS version for the fourth generation iPod touch is 6.1.5.
    If you don't know what device you have, append the last three characters of its serial number to http://www.everymac.com/ultimate-mac-lookup/?search_keywords= and load the page.
    (98003)

  • When I turn on my apple ipod touch i get a white screen only why is this?

    why is it when I turn on my apple ipod touch, I only get a white screen?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • Apple Ipod Touch 2nd Generation is Unresponsive

    I have an apple ipod touch 2nd generation. It is unresponsive and won't do anything, even if it is being charged. How do I get it to turn on?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • HT5787 How do I unlock my apple IPOD touch phone? I have lost the passcode

    How do I unlock my apple IPOD touch phone? I have lost the passcode

    Restore, if iTunes will let you.  Everything except the password will be restored.  Connect via cable to the computer that you use for sync.  Be forewarned that it takes a long time.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
    At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod.  As before, say "yes."  Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time.  If that happens, only the apps that are part of the IOS will appear on your device.  Corrective action is simple -  choose manual "Sync" from the bottom right of iTunes.
    If you're unable to do the Restore, go into Recovery Mode per the instructions here.  Also, if you have IOS-7, read this.

  • I dont know apple ipod touch id-user name and password, how do i create or purchase

    i dont know apple ipod touch id-user name and password, how do i create or purchase
                                             this is arockiarajfrompondicherry.

    What do you mean 'don't know apple iPod touch id-useer name and password, how do I create or purchase' ? What are you seeing on your iPod's screen, and what are you trying to do ?
    If your iPod is on the activation screen then you will need to type in the account id and password of the account that it's locked to : http://support.apple.com/kb/PH13695
    If you want to create a new iTunes account : iTunes: How to set up an Apple ID within iTunes.
    Or to create an account without giving credit card details : Create an iTunes Store, App Store, or iBooks Store account without a credit card or other payment method.

  • TS4006 My Apple iPod Touch 4th Generation was stolen if the thief signed out of my iCloud account on the device will it go away on the web map on my computer and keep me from locking it remotely?

    My Apple iPod Touch 4th Generation was stolen if the thief signed out of my iCloud account on the device will it go away on the web map on my computer and keep me from locking it remotely? I was asking my grandmother who works in apple tech support at at&t but she didnt know. so im hoping somebody will come by and say yes to my question because my iPod touch is still appearing in my iCloud.com account.

    Yes. If it was signed out from iCloud, it will disappear from the Devices list in Find my iPhone.

  • I Have a Question About My Apple iPod Touch 64GB 5th Generation

    ok I Do have a 5th Generation Apple iPod Touch 64GB & I Need Help or just needed to ask a Question ok, when I Turn on My Apple iPod Touch 64GB or when I Turn on The iBlason iPod Touch Battery Charger I Have on it to Turn on The Apple iPod Touch 64GB Well when I 1st Turn it on it's Taking 1 or 2 Secounds Longer to Turn on & I Wanted to know if that Normal??? or is it mean that My Apple iPod Touch 64GB is going to Die??? that was a Question i needed to ask
    also a Few Day's ago when I Wanted to Turn on My Apple iPod Touch 64GB it did not even want to Turn on or do anything & I Never Shut it Down or Turned it off???
    I Was reading on the internet about this problem & it said that I Had to Restart My Apple iPod Touch 64GB & I Did & Everything went back on again so just needed to get info about this problem if anyone knows about this???

    Things like that happen and is normal.
    If you can't turn it on:
    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable                                                       
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar                              

  • HT1212 i have an apple ipod touch 4s which is disabled due to many attempts of wrong passcode

    i have an apple ipod touch 4s 32gb which is disabled due to many attempts of incorrect passcode

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        

  • I forgot my security password for my apple ipod touch

    forgot my security passcode and now my apple ipod touch is locked and it tells me to sign into itunes..how do i unlock it now..

    If You Are Locked Out Or Have Forgotten Your Passcode
    iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
    iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    iOS- Understanding passcodes
         If you have forgotten your Restrictions code, then follow the instructions
         below but DO NOT restore any previous backup. If you do then you will
         simply be restoring the old Restrictions code you have forgotten. This
         same warning applies if you need to restore a clean system.
    A Complete Guide to Restore or Recover Your iDevice (if You Forget Your Passcode)
    If you need to restore your device or ff you cannot remember the passcode, then you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and re-sync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
    Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
    Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
    Follow these steps to restore your device:
         1. Verify that you are using the latest version of iTunes before attempting to update.
         2. Connect your device to your computer.
         3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
         4. Select the Summary tab.
         5. Select the Restore option.
         6. When prompted to back up your settings before restoring, select the Back Up
             option (see in the image below). If you have just backed up the device, it is not
             necessary to create another.
         7. Select the Restore option when iTunes prompts you (as long as you've backed up,
             you should not have to worry about restoring your iOS device).
         8. When the restore process has completed, the device restarts and displays the Apple
             logo while starting up:
               After a restore, the iOS device displays the "Connect to iTunes" screen. For updating
              to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of
              iOS, keep your device connected until the "Connect to iTunes" screen goes away or
              you see "iPhone is activated."
         9. The final step is to restore your device from a previous backup.
    If you can not restore your device then you will need to go to recovery mode.
    Placing your device into recovery mode:
    Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
         1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the other end
             of the cable connected to your computer's USB port.
         2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the
             red slider appears, then slide the slider. Wait for the device to turn off.
              If you cannot turn off the device using the slider, press and hold the Sleep/Wake
              and Home buttons at the same time. When the device turns off, release the Sleep/Wake
              and Home buttons.
         3. While pressing and holding the Home button, reconnect the USB cable to the device.
             The device should turn on. Note: If you see the screen pictured below, let the device
             charge for at least ten minutes to ensure that the battery has some charge, and then
             start with step 2 again.
         4. Continue holding the Home button until you see the "Connect to iTunes" screen.
             When this screen appears you can release the Home button.
         5. If necessary, open iTunes. You should see the following "recovery mode" alert:
         6. Use iTunes to restore the device.
    If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
    Additional Information:
    Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

  • I Ordered Apple IPOD touch 5th generation. I am going to INDIA on 18th October. Can I get it before??

    Hi Friends,
    I Ordered Apple IPOD touch 5th generation. I am going to INDIA on 18th October. Can I get it before??
    Or else i has to cancel the order? please provide your valuable comments on this.

    I cancelled my preorder when the available date changed from September 21 to October. I will wait until it is in the Apple retail store. I want to see the demo and evaluate  iOS 6. Too many iOS 6 issues to do a pig in a poke on this one.
    If the device is not available until the end of October I'll wait until Black Friday and enjoy the discount. I will visit the Apple Store that day to purchase my gift to self items :)

Maybe you are looking for

  • Satellite Pro A200 - external screen resolution

    Hi, Does integrated graphic card Intel GMA X3100 in my satellite pro A200 notebook can support 1920x1200 resolution? I want to buy an external 24" monitor. Will it work in the native resolution? Thanks!

  • Item Wise Consumption Report

    Hello Friends, i want to get the consumption report item wise. IN GL Line item display i am not getting the same and through MB51 by using Movement Type 201 and 261 is not fruitfull. Actly while preparing of Balance Sheet i need to give the Consumpti

  • Problems with remoting upon upgrade to Flash 8

    I have had a fully functional flash remoting page with Flash MX 2004. I recently upgraded to Flash 8 (behind the times I know) When I modified the Flash slightly the page stopped working. Flash 8 could not locate my NetServices.as file or NetDebug fi

  • How do i view 'Today, Yesterday' search options in finder sidebar?

    Today i just got a new iMac, previously using a 2009 macbook. A feature in the finder sidebar that i use everyday is no longer there, nor can i find a setting to show/unhide it. The 'Today' 'search for'  sorting option. i use it all the time when sor

  • Deploy infobus applet--"Invalidating certificate principals"

    Hi, lots of questions about deploying infobus applet had been posted previously, but none of them is my case. After finishing generating "package1.jar", I copy every *.jar, *.zip file into my deploy directory "c:\temp" as well as the package1.applet1