Apple iPod Update Server Error
Whenever I try to run an update for my iPod through iTunes, it comes up with an error that says that "The iPod server network could not be contacted." I have parental controls set up on my computer applied to me, and I'm wondering if that is the case.
Hey there,
It very could be. If possible try this:
1. Head to Start Menu
2. Click Control Panel
3. Look for and click on Network & Internet
4. Click “Internet Settings” from the next menu.
5. When the window pops up, head over to the “Connections” tab.
6. Click on “LAN Settings” located at the bottom.
7. Put a check mark next to “Automatically detect settings”
8. Hit Apply.
Once you have done this, try and complete the update again in iTunes. Hope this helps.
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Please help. I have: Win XP Pro, SP2; itunes 7.0.1.8. iPod ver. 1.1 5G Video iPod. Am getting error: "itunes could not contact the iPod update server because you are not connected to the Internet."
But I am connected to the internet, and can download podcasts and access itunes store. But I cannot download ipod ver. 1.2, and thus I assume this is the reason that I am getting incomplete syncs on video podcasts.
I have followed the Apple site's recommendation to ensure the LAN settings button is set to "Automatically Detect Settings" but I still get the error.
I have uninstalled itunes and reinstalled it again; still getting error. I have disabled my firewall; still no luck.
I welcome any help, please!! Thanks.
PC Windows XP Pro
PC Windows XP Proreplying to dave2007
I have been trying for 3 hours to make this work -- I've checked the box and tried; unchecked the box; rechecked, rebooted and tried ... you get the picture.
hmmmm.
by any chance, are you using a proxy? in the context of Store connections, i've seen a problem with a proxy cause a connection issue, even though the network diagnostics looked perfectly clean.
working on that theory, if you are using a proxy perhaps try the techniques from this document:
iTunes for Windows can't access the Internet if proxy settings are incorrect
or perhaps just try to see if the connection to the update server goes through if you if you try this without the proxy. -
keeps saying "ipod update server could not be contacted or is temporarily unavailable" when i try and restore my ipod touch..any ideas?
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
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Public DNS — Google Developers
OpenDNS IP Addresses
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The iPod update server could not be contacted.
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That's the error. -
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Have you seen this article?
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
B-rock -
Is ther an Apple software update server solution for a Microsoft environment?
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Local Apple Software Update Server for Windows
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{quote}
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As I said, it's an iPhone 3GS (never jailbroken), iOS 4.1, PowerPC G4 OS X 10.4.11, iTunes 9.2. I have had the phone since new, never had any issues with it and am at my wits end trying to figure it out. I have seen many different solutions to this exact problem, but none have worked for me. Anyone have any ideas?
This is what I posted to someone else having an update issue... Just for your information:
I having the same issue about the and iTunes says "The iPhone cannot be restored at this time because the iPhone software update server could not be contacted or is temporarily unavailable.". I've had the iPhone 3GS since it came out. It was working fine until I just tried to update it. It has NEVER been hacked or jailbroken. WE AND A FEW OTHERS are having the same issue then it is more than likely that this is an update issue. I took mine to the Apple store and the tech tried to update it and he came to the same problem and told me he couldn't update it. My assumption is that we are not the only one's with this issue and that if there was a way to update it to the update before this last one it might be a solution. I don't know how to get the previous update. Apple probably is aware of the problem, and hasn't come up with a solution yet. Or, enough people haven't complained yet. The tech suggested that there might be something wrong with the phone itself, but that couldn't be since it was working perfectly before I updated it and others are having the same issue. It is highly unlikely that a lot of people are having the same hardware issue all of a sudden at the same time. Apple/iTunes needs to fix this... and hopefully soon
Also: I can update or restore my iPhone 5 and other iPhones so it is not an issue with my firewall or other software on my computer. No one touches my iPhone or my computer they are secure, locked all the time, and I have no jailbreak software on my computer (Apple tried it and they are clueless at the moment from what I can tell). -
I could use some help. Apple support walked me through the uninstall and reinstall of all iTunes and Apple files in the proper order with my security software disabled. I still get the following message:
"The iPhone software update server could not be contacted. Make sure your network settings are correct and your network connection is active, or try again later."
Any ideas? I'm on a Dell i5 Core with Windows 7.C Mawle wrote:
Thanks. I have followed all the instructions as recommended and nothing has worked so it looks like the restore/update may have been interrupted - would loss of internet connection do this?
Yes it would, possibly even brick it.
Have successfully connected my ipod nano with iTunes so looks like the device driver is working.
Can I use my ipod nano USB connector to check?
It is not much help to you, since the device that you need still not recognized.
Anyway looks like I may have to swallow the loss of data. Have set-up a call for tomorrow with Apple support so will wait until after this before doing the factory restore!
Good luck, but if you expect miracle from that call good luck again. -
Hi, please help me
When my iPod was 'preparing for update' my iPod USB accidently fell out. I turned it on and a usb sign and an arrow to iTunes came up, so I plugged it in. It comes up with a message saying iTunes has detected an iPod in recovery mode, You must restore this iPod before it can be used with iTunes. After that, I clicked restore and it said 'The iPod software server update could not be contacted' and that's it!
I've tired,
Resetting my iPod (the usb to iTunes sign still comes up)
Holding down the Home and Power button at the same time for many seconds
Restting my computer
Going into LAN settings and changing that
Please, I really want it too work as I just got it today for my birthday
Any help would be much appriciated, thank youYu can try here. However, other users been having the same problem so it may be due to a problem with the Apple servers.
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server -
Error 3004 & Update Server Error
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And now I have an iBrick XL!
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Ahha! I have just overcome this problem myself.
Being a highly tech savvy I immediatly assumed that this was a most complex and difficult problem to overcome. So naturally I started looking at things like port 80 and internet proxy options.
But alas, it was my anti-virus which caused this error! A most dispicable fiend.
Solution:
I have Avast anti-virus so I will tell you how I disabled mine.
Open up the program and its friendly user interface, go to Settings at the top. In the newly opened Settings window go to the left and chose Troubleshoot from the nice little list at the bottom and then in the check box area that has appeared uncheck the Avast defence module. Now hit OK / APPLY.
Now you may close Avast completely. (Since exitting out only hides it in the background)
Hit control+alt+delete and open the Task panel.
Scroll across from programs -> processes,
Now find the AvastUI.exe or something along those lines and end that process.
Avast! It is now closed! and you may Restore/Update at will!
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