Apple is asking me for a password to update the OS X. I never set a password, but I can't update the OX without a password. What do I do?

I never set a password when I bought the iMac, nevertheless, Apple won't update the software without a password. How can I solve this?

Go to System Preferences, Users & Groups, then Change Password to add a password for the account.
Even when you are using the default, out-of-the-box addount, which is an admin account, you must have a password set to do software updates.

Similar Messages

  • Apple tv asks me for my password for iTunes which I enter. it then asks for a password for the password! help.....also, do I need a special HDMI cable for Apple TV?

    maybe I am getting mixed up - probably should be entering Apple ID first - then password. funny thing is that I had iTunes home sharing running on TV yesterday!

    You enter the Apple ID first. No special HDMI cable, any will do.

  • My ipod when i turned it on asked me for a password, not for the usual 4 number password earher

    my ipod asked me for a password what do i do?

    You need to make that determination.  That's the password of your WiFi system.  If you don't know it, contact the router supplier for assistance.

  • I reset my apple ID password here on the website, but my computer isn't recognizing my new password. what should I do? I just need to update my adobe flash player but it keeps asking me for my password but won't take my new password I just updated.

    Model Name: iMac
      Model Identifier: iMac12,1
      Processor Name: Intel Core i5
    I reset my apple ID password here on the website, but my computer isn't recognizing my new password. what should I do? I just need to update my adobe flash player but it keeps asking me for my password but won't take my new password I just updated.

    "If you've forgotten the Apple ID password how did you log in to make the last post?"
    Exactly! The password I used to log on here and write my post I figured was the same Apple ID password I would use to reset my computer login password. But my computer isn't recognizing it as the correct password so it wont let me update my login password. I have 2 user accounts on my computer.
    As far as the link you provided, I already looked to that for help earlier. It states:
    Choose Apple menu > System Preferences, click Users & Groups, click the lock to unlock it, then provide an administrator name and password. Select a user, then click Reset Password.
    I did these steps, but I don't remember my admin password. The question is: How do I reset my admin password so I can reset my log in password.
    Is my admin password the same password I use to log onto this website to post questions? If so, like I said previously, I already reset that password and my computer isnt recognizing it.

  • When I try to purchase an app using my iphone it asks me for a password for the wrong email address. How do I reset my iphone to show the correct email address/apple ID

    when I try to purchase an app using my iphone it asks me for a password for the wrong email address. How do I reset my iphone to show the correct email address/apple ID

    Thanks for your reply. Having read through relevant topics it suggests that if I sync my iphone with the correct account on my pc it should use that one thereafter. i will try both.

  • When I try to buy or update an app on my ipad, a window comes up asking me for a password using SOMEONE ELSE'S apple ID which prevents me from buying the app. How can I get my ipad toprompt for a password using my own apple ID, like it does w/ itunes

    When I try to buy or update apps, myipad asks me for a password using SOMEONE ELSE'S apple ID, which prevents me from buying/updating apps. But when I am buying songs on itunes, the ipad asks me for my password using MY OWN apple ID and everything works fine. HOW DO I GET MY IPAD TO REQUEST MY PASSWORD USING MY OWN apple ID WHEN I AM BUYING OR UPDATING APPS?

    The apps you are trying to update were purchased with (and therfore permanently linked to) someone elses Apple ID. If you do not know the password then you need to delete the app and redownload/purchase it with your Apple ID.

  • HT4759 My icloud account is link to old apple id that i don't know password for and when i try to delete icould on my iphone it is asking me for a password instead of just deleting what can i do to  get my icloud accout updated with my current apple id?

    MY ICLOUD ACCOUT IS LINK TO OLD APPLE ID WHICH I DON'T KNOW PASSWORD.  WHEN I GOT TO SETTINGS TO DELETE ICLOUD TO CREATE WITH MY CURRENT IT ASK ME FOR A PASSWORD ASSOCIATED WITH THE OLD APPLE ID INSTEAD OF DELETING THE ACCOUNT.  HOW DO I DELETE THE ICLOUD ACCOUT WITH INPUTTING A PASSWORD TO TURN OFF FIND IPHONE?

    Go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

  • It is asking me for a password when I want to update my ipad, it has never done this before. I thought it ment my Apple ID but it didn't work and my ipad is now disabled. What should I do ? Is there a way of getting my password sent to me ?

    It is asking me for a password when I want to update my ipad, it has never done this before. I thought it ment my Apple ID but it didn't work and my ipad is now disabled. What should I do ? Is there a way of getting my password sent to me ?

    How can I unlock my iPad if I forgot the passcode?
    http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
    iOS: Device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    How can I unlock my iPad if I forgot the passcode?
    http://tinyurl.com/7ndy8tb
    How to Reset a Forgotten Password for an iOS Device
    http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
    Using iPhone/iPad Recovery Mode
    http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
    You may have to do this several times.
    Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
    ~~~~~~~~~~~~~
    ‘iPad is disabled’ fix without resetting using iTunes
    Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
    I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
    Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
    1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
    2. Open iTunes with the iPad disconnected.
    3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
    4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
    5. Click ‘Setup as new iPad’ and then click restore.
    6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
    7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
    8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
    If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
    ~~~~~~~~~~~~~
    Try it and good luck. You have nothing more to lose if it doesn't work for you.
     Cheers, Tom

  • HT5624 hi ....my huspand gave me his ipod touch and i try to change his apple id to mine and when a want to actualize the app it keeps asking me for his password, cuase it shows his apple id. haw can i change it? ...or should i reset it all and lose all t

    i thought i did but when i go to actualize the app it keeps asking me for his password cuase his apple id shows ....
    what should i do? do i reset it completly and lose all the muisic and pictures?

    - Go to settings>Store and sign out and sign into your account.
    - Apps are locked to the account that purchased them.
    - To update apps you have to sign into the account that purchased the apps. If you have apps that need updating purchased from more than one account you have to update them one at a time until the remaining apps were purchased from one account.

  • Help! Bought a used iMac (2008) and I'm trying to install quicktime but its asking me for a password and has Apple in the "Name" spot.  How do I retrieve or reset the password?

    Can anyone help...
    I just bought a used iMac (2008) from an ebay seller and I'm trying to install quicktime but its asking me for a password and has Apple in the "Name" spot. 
    How do I retrieve or reset the password?
    It came with the upgrade of Mountain Lion but I cannot find quicktime in the applications.  When I try to install anything this Installer Password thing comes up... so I'm stuck.

    ShirlFromNC
    I think you're slightly misunderstanding something, so maybe I'll try to chime in, even though everyone has said it in various ways.
    Before OSX 10.7 (aka Lion) came out, the upgrades to OSX belonged to the Mac and not the user. Probably there was a technical legality in the user agreement that you couldn't do that, but everyone did. I could sell a Mac with Snow Leopard (or anything before that) by just erasing the hard drive, and reinstalling OSX. Then ship it to the buyer. Now, I was pretty honest as a seller, and including not only the original installation discs but also any upgrade. I would only sell a Mac if I was replacing it, so I always was getting the brand new version.
    With OSX 10.7, upgrading was done online, with no disks. So the upgrades were tied to an Apple ID rather than the machine. Recently, I sold a MacBook Pro (to upgrade to a 27" iMac), which came with Lion. I had promised the buyer that it would come with Mountain Lion, but I didn't know that the upgrade was tied to my Apple ID. I made good with the buyer by sending along a $20 Apple App Store card so that she could upgrade to Lion.
    So what everyone is saying here is that you need the original Installation discs or Snow Leopard disk to reinstall and wipe out the Mountain Lion that is on your Mac. It doesn't belong to you, it belongs to the seller, and without his Apple ID and password, you cannot use it. Once you do a reinstall of Snow Leopard, then you can upgrade to Lion and then to Mountain Lion. I do not believe you can upgrade directly to Mountain Lion from Snow Leopard, but I'm not sure.
    If the seller claimed that you were getting Mountain Lion, then he was lying to you (or being more civil, maybe he just didn't know like I did). If you bought the used machine from Amazon Sellers or from eBay, then you have recourse through the feedback system or through PayPal. If you bought it any other way, you're on your own.

  • HT201269 I am trying to restore my phone from the backed up information on my computer.  It is asking me for a password.  I tried my screen lock code and my apple id.  Does anyone know what password it wants?

    I am trying to restore my phone from the backed up information on my computer.  It is asking me for a password.  I tried my screen lock code and my apple id.  Does anyone know what password it wants?

    recovery mode
    open itunes on computer
    plug cable into computer not phone
    turn phone off
    hold home button and plug cable into phone.  do not release home button until an itunes graphic appears on device.
    look to computer should have message about recovery mode click ok and restore
    Peace, Clyde
    if u need an article see
    http://support.apple.com/kb/HT1808
    if it says turn find my device off can be done at icloud.com or on the device settings - icloud - find my device

  • The Acrobat updater keeps on asking me for a password, but it does not accept my Apple ID or my Adobe password. What password do you folks want?

    The Acrobat updater keeps on asking me for a password, but it does not accept my Apple ID or my Adobe password. What password do you folks want?

    I'm guessing it needs a password to update your system - that is, the administrator password. Most software needs this when you install it.
    This is the password you (or someone) chose when you first switched on your computer.

  • HT201269 i am trying to restore my iphone but it is asking me for a password. i have tried my apple ID password and several others but nothing is working. how can i restore my iphone? is there anything i can do?

    i am trying to restore my iphone but it is asking me for a password. i have tried my apple ID password and several others but nothing is working. how can i restore my iphone? is there anything i can do?

    recovery mode
    open itunes on computer
    plug cable into computer not phone
    turn phone off
    hold home button and plug cable into phone.  do not release home button until an itunes graphic appears on device.
    look to computer should have message about recovery mode click ok and restore
    Peace, Clyde
    if u need an article see
    http://support.apple.com/kb/HT1808
    if it says turn find my device off can be done at icloud.com or on the device settings - icloud - find my device

  • HT1551 Apple Tv asks me for an Apple tv password , how do I get one ?

    Apple TV asks me for an apple tv password , how do i get one ?

    It should be the password for your Apple ID you use on the ATV.
    Jules

  • HT4623 I tried to update my iPad to latest ios and it is now asking me for a password...4 digits.  I never had a password on it and it is too short to be my apple password.  Help anyone?  It keeps locking me out as I try different passwords.

    I tried to update my iPad to latest ios and it is now asking me for a password...4 digits.  I never had a password on it and it is too short to be my apple password.  Help anyone?  It keeps locking me out as I try different passwords.

    FORCE IPAD INTO RECOVERY MODE
    1. Turn off iPad
    2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
    3. Plug USB cable into computer's USB port
    4. Hold Home button down and plug the other end of cable into docking port. Do not release button until you see picture of iTunes and plug (very important)
    5. Release Home button.
    ON COMPUTER
    6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
    7. Select "Restore iPad"...
    Note: Data will be lost

Maybe you are looking for