Apple itunes store charge me USD4.99 but i didnt received games coin..

apple charged to my card at apple itunes store -usd
but  i didnt receive my games coin,

http://www.apple.com/support/itunes/contact/

Similar Messages

  • APL APPLE ITUNES STORE charges?

    I got pending charges called: APL APPLE ITUNES STORE. I don't know what they are. I know that I get FreeMyApps amazon gift cards and the same amount of gift cards shows up in my bank account, but I still don't know why, how, and what are these charges. Now I changed my password and removed credit card information.

    http://www.apple.com/support/contact/

  • APL*APPLE  ITUNES STORE charged my bank

    total 60.92 how can i get refund back! it supposed charge 0.99 cent each a games how come that charge too much!

    Charges From APL*APPLE ITUNES STORE with Phone number 1-866-712-7753
    I noted charges on my credit card from APL*APPLE ITUNES STORE. I contacted my bank and then this morning contacted ITunes at 1-800-676-2775 regarding these charges.
    ITunes informed me that my card has been used to setup another account (not set up by myself) and then used to buy gift certificates. ITunes stated that they could not refund the charges but are going to cancel the gift certificates. They, informed me that I am going to have to go through my bank and file a dispute to get the charges reversed.
    So, Your Telling me they used your company (ITunes) to rip someone off and then your going to save your own butt and cancel the gift certificates that the perp bought with a stolen card. But, force me to go through a mess to get my money back instead of reversing the charges.
    That makes (ITunes) a thief as well. I don't do business with thiefs.

  • Apple itunes store charged

    apple was charged my credit card for usd 4.99 , but i not receive my games coin.
    able to cancel and get refund from apple store ? or ?

    How to contact an iTunes Advisor
    Go to https://getsupport.apple.com
    (If you see a message that says 'There are no products registered to this Apple ID, simply click on 'See all products and services')
    Choose 'iTunes', then 'iTunes Store'.
    A new page will open.
    Choose 'Purchases, Billing & Redemption', then 'Apple ID account billing'.
    Fill out the 'Please tell us more about the issue' box.
    Click the blue 'Continue' button.
    Choose your country.
    Select the contact option that suits your needs best.

  • HT3702 Itunes and auto cc charges???my credit card was charged 19.99 by the apple itunes store....I have no purchases in my history....how do I cancel this transaction? and why is it on there....how do I find out?

    Itunes and auto cc charges???my credit card was charged 19.99 by the apple itunes store....I have no purchases in my history....how do I cancel this transaction? and why is it on there....how do I find out?

    You've checked the purchase history on your account via your computer's iTunes : log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases.
    There are instructions on this page for viewing / managing / stopping auto-renewing subscriptions : http://support.apple.com/kb/HT4098
    If nothing shows on your iTunes purchase history (you don't have a Mac and have any purchases in the Mac App Store), and you only have the one account, then you should contact your card issuer.
    If something does show on your history but you didn't buy it, and nobody else has access to your account or devices and made the purchase, then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • Apple itunes store-eur charge me 0,89 €

    apple itunes store-eur charge me 0,89 €, but I did not buy anything and order history in my accout is empty?
    Is this transaction comes from apple or someone else who break apple security?

    Have you added or changed the credit card details on your account ? When you do then a small temporary store holding charge may be applied to check that the card details are correct and that the card is valid - it should disappear within a few days.
    Store holding charge : http://support.apple.com/kb/HT3702
    If you haven't changed your card details and you haven't bought anything (including in-app purchases) then you can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • ITunes Store charged me USD 19.99 for Tagged but I received Empty inside

    Dear Sir,
    I have bought a new original hand phone 5S. The problem is I have bought gold of pet game from Tagged, total amount for pet game is USD 19.99, ITunes was charged on my card 7599 Apple ITunes Store total USD 2 and pet game from Tagged USD 19.99 but I have received nothing (no GOLD) in the tagged, and received message from my bank that ITunes was charged me the amount that I have mentioned above, I have send an email to Tagged.com, Ms.Cindy (Customer Service) replied and asked me contact ITunes directly.
    Your kind attention is highly appreciated.
    Thank you
    Regards,
    Belle

    Welcome to the user to User Technical Support Forum provided by Apple
    Belle Chung wrote:
    I have send an email to Tagged.com, Ms.Cindy (Customer Service) replied and asked me contact ITunes directly.
    To Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • I have charges in my credit card from apl apple iTunes store that I dint make and I need my credit back to my card

    I have charges in my credit card from apple iTunes store that I dint make and I need my credit back to credit card I need help to fix that problem

    I have the same thing happening on both my credit cards! I first noticed random charges on my bank statement, but, the funny thing is that on the same statement I was credited back for the charges so everything cancelled out. I still wanted to change my credit card to be safe and my card wouldn't work with iTunes anyway (I emailed Apple and they said my account was compromised). I also changed my Apple ID password.
    So I got my new credit card and now looking back at my statement for the month, the day that I added the new card onto iTunes was the same day I got more preauthorized charges. The amounts were exactly the same as on my previous credit card. I don't know what to do anymore. Is this a problem on Apple's end?

  • I am using an Apple TV in a hotel with free wi-fi, the Apple TV automatically detected the wi-fi network, and I'm am signed in to the Apple iTunes Store, but the screen continues to show cannot connect to iTunes Store!

    I am using a newly purchased Apple TV in a hotel room that has free wi-fi, the Apple TV has detected the network automatically, I am signed in to the Apple iTunes Store, using my Apple ID, and password, but the screen always says "cannot connect to iTunes Store"

    Try streaming other content.
    If the hotel's network requires login via webpage then it won't actually be connected and you will need to contact the provider to gain access.

  • I have not made any purchages 14th and 15th Apr 2012. But Apple Itunes Store had collected money from my Credid Card. How do I get the support to understand what happened.

    I have not made any purchages 14th and 15th Apr 2012. But Apple Itunes Store had collected money from my Credid Card. How do I get the support to understand what happened.

    FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
    For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
    Phone: 800-275-2273 How to reach a live person: Press 0 four times
    Hours of Operation: Mon-Fri: 9am-5pm ET
    Email: [email protected]
    How to report an issue with Your iTunes Store purchase
    http://support.apple.com/kb/HT1933
    How to Get a Refund from the App Store
    http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
     Cheers, Tom

  • HT1420 i can not access my account when i try to sign into itunes. it keeps saying the itunes store is temporarily unavialable,but i can sign into the apple website.

    i cannot access my itunes account when i try to sign into itunes. it keeps saying the itunes store is temporarily unavailable, but i can sign into the apple website.

    That means you have to sign into/view your account and review you account and make sure you have a valid payment method specified in your account.

  • TS1424 why are they charging me for purchases i didn't do on the apple iTunes store ?

    why are they charging me for purchases i didn't do on the apple iTunes store ?

    You haven't made any purchases, including in-app purchases and app subscriptions ? If not then you can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • TS1702 we had made a purchase of whats app for RS 55 but system has deducted from my accounts is Rs 60 on dated. Details is Transaction Date: 11/05/13  Transaction Amount: INR 60.00   Transaction Description: PGDR/APPLE ITUNES STORE-INR/11-05-2013 1

    we had made a purchase of whats app for RS 55 but system has deducted from my accounts is Rs 60 on dated. Details is Transaction Date: 11/05/13  Transaction Amount: INR 60.00   Transaction Description: PGDR/APPLE ITUNES STORE-INR/11-05-2013

    Since this is a user forum with only other users responding you will not get what ever the issue is resolved here
    When you get the email iTunes receipt for your purchase  you should find a "report a problem " along side the description of your purchase follow that link

  • Why are there itunes store charges on my credit card statement but there are no purchases under my itunes account?

    Why are there itunes store charges on my credit card when there are no purchases under my itunes account?

    Have you added or changed your card details on your account and they are temporary store holding charges ?
    Unknown charges : How iTunes Store charges might look on credit and debit card statements

  • ITunes Store Available for Purchases, but "Unavailable" when Downloading?

    Is anyone else having troubles with purchases from the iTunes Store? I've browsed, sampled music, accessed my account all without any problem. It even processed my purchase and charged me for it, complete with receipt. However, the purchase stays in my "Downloads Available" iTunes Store folder.
    It shows I have 12 downloads, but won't list the names of tracks to process. Whenever I click the arrow at the bottom to begin downloads, I get a message that says "Unable to check for available downloads. The iTunes Store is temporarily unavailable. Please try again later."
    It obviously IS available since I can shop and be billed just fine. The problem is in product delivery! I've even tried downloading the tracks to other machines with authorization on my account, planning on transferring them through shared libraries later. It makes no difference. They won't download on any of my machines regardless of the operating system Windows XP, Vista, or 7. I still get the same message.
    I just purchased other music 4 days ago without difficulty. I can't find anything online about the status of the iTunes Store functionality. I've yet to receive a response from Apple support.
    Anyone else having similar problems? Anyone with a solution? I've checked all my firewall settings, even though nothing has changed since my last purchase and it obviously isn't machine specific since it is affecting all laptops and desk tops that I own.

    I have had a similar problem, and I have done an internet search to see if anyone else had the problem. It seems that Apple Discussions has the most up-to-date information.
    I found that this link also was somewhat helpful for people with a bit more computer experience: http://mhenders.posterous.com/fixed-itunes-9-error-unable-to-check-for-avai (but you need to do the search for the "itunes 9 error" because it's been awhile on that blog).
    I had about 58 purchases stuck in my download queue, including TV series, pre-purchased content, and iPhone/iTouch applications that just wouldn't download even if I deleted them from my Mobile Applications folder (but I could download them on my iTouch - weird). The download weirdness started with one download being stuck in iTunes 8, and I hoped that it would get better once iTunes 9 came out. But it only got worse. I was becoming desperate.
    I had a lot of things happen in my life, so I didn't take action until last week. I was armed with my references to the Apple Discussions, the copy of the above-mentioned blog, and my previous e-mails from the iTunes Store. I went to the iTunes Support site and asked to chat with Support.
    I chatted with a really nice fellow, Tito T., who took a look at my situation and was really helpful. He was able to clear up the problem. It was interesting because the technicians ran into the "Unable to check for available downloads...." dialog box themselves, so they had to investigate further. I told Tito T. that you guys and others in Apple Discussions were having similar problems, and that I wasn't and isolated incident. I suggested that iTunes needed to look into the problem because it was fairly widespread. He said that iTunes would look into it because they were concerned about problems with the software.
    So, I'm hoping that this helps you guys out.

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