Apple just replaced my battery - but it still won't charge

Hi guys,
Just got my macbook (white, 13 inch, late 2007) back from the apple store - they did a couple of repairs on it and also replaced the battery which wasn't charging. The lady at the genius bar did a few tests on it and charged the machine with another battery and said it was 'definitely' an issue with the battery and not the logic board.
Brought it home today, plugged in the charger but the new battery won't charge. The charger light won't come on which makes me think it's the power adapter that needs replacing. The orange light came on briefly a while ago and the battery did start to charge but this didn't last. Just wondering if anyone thinks the same as me? I've already ordered a replacement charger so I hope this resolves the issue.
The adapter still powers the macbook for now but I don't know if that will continue. :s

While you are waiting for the new charger, go ahead and reset you SMC:
http://support.apple.com/kb/HT1411

Similar Messages

I have a Targus Versavue bluetooth keyboard that has worked perfectly for 2 years. It lost connection yesterday. I charged the battery but it still won't connect. Help ??

I have a Targue Versavue bluetooth keyboard that has worked perfectly for 2 years. It lost connection yesterday. I charged the battery but it still won't connect. I just get a blinking blue light. Help ??

Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130?tstart=60
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

New iPod Touch 5th generation won't charge. Help? It's brand new, I got it for Christmas in 2012. Please help! I've tried diffferent cords, outlets, and computers. I plug it in, iTunes recognizes the device, but it still won't charge.

Please help. It started about a week ago, it was charging fine the day before and then I plugged it in and it didn't charge. Occasionally it would begin to charge, but sometimes not. I've tried different cords, USB ports, wall chargers, and computers but it would barely work. Now, it refuses to charge at all. If it dies, and I won't be able to use it anymore, I won't be able to get a new one. Please help me!

It's still under its original factory warranty, so unless you've damaged it in some way, it should be covered.
First, try giving it a reset. Hold down the sleep and home keys, past when you see the red power down slider and until you see the silver apple. Let it reboot and see if that helps.
if not, contact your local apple store and make an appointment and let them check it out.

I just switched to android but am still getting texts on my old apple iPhone- how do you fix?

I just switched to android but am still getting texts on my old apple iPhone- how do I fix?

Try this....
http://support.apple.com/kb/ts5185
Ian

I have an iphone 3gs the old battery was useless so i replaced it with a new battery but it wont hold a charge now it used to charge to old battery but would just turned off if disconnected to its not the dock connecter any advice

i have an iphone 3gs the old battery was useless so i replaced it with a new battery but it wont hold a charge now it used to charge to old battery but would just turned off if disconnected to its not the dock connecter any advice

Advice:
1. Learn to use punctuation and sentence structure - your post makes little sense.
2. I'm getting the idea you now want to use your old "useless" battery. Why, if it's useless?

I replaced my battery and am still getting the same battery life

Battery Information:
Model Information:
Serial Number: 6N8450F7B13E
Manufacturer: SMP
Device name: bq20z951
Pack Lot Code: 0000
PCB Lot Code: 0000
Firmware Version: 002a
Hardware Revision: 000a
Cell Revision: 0100
Charge Information:
Charge remaining (mAh): 3566
Fully charged: No
Charging: No
Full charge capacity (mAh): 4215
Health Information:
Cycle count: 0
Condition: Normal
Battery Installed: Yes
Amperage (mA): -1465
Voltage (mV): 11824
I just replaced my battery yesterday, but I am still getting the same battery life of about 2.5 hours. When I first got the laptop, I was getting atleast 6-7 hours.
Can anyone tell what is wrong? The stats are from the newly replaced battery

Hi katsoccer92,
The first thing I suggest you do is read neuroanatomist's excellent battery FAQ at http://discussions.apple.com/thread.jspa?threadID=1764220
New batteries can take a few cycles to work up to maximum capacity (and your figures indicate that the batteries maximum capacity is a little lower than you would expect, so maybe it still has some room for improvement).
In a situation like yours it is important to calibrate the battery when you first get it - see http://support.apple.com/kb/HT1490 I also often recalibrate again after the first week when the battery has settled down a bit, and then every couple of months thereafter. If your battery's full charge capacity isn't up around 4500mAh after a week then it may have been old stock or otherwise defective.
But usage patterns have a huge impact on charge life.
If , for example, you are watching a lot more "flash" based videos on line these days then you can expect a dramatic fall in computer run time. "Flash" plugins chew up a heap of CPU time, and accordingly can flatten your battery faster than a politician can break a promise!
Bluetooth is another real battery muncher, and so, of course, is anything like an external drive or other device powered by the computers USB or firewire ports (Elgato EyeTVs , unpowered hubs, bus powered scanners, etc etc). The internal iSight camera is a real power chomper too.
Cheers
Rod

After upgrading to ios 8.1.1 my ipad 4 camera doesnt work i just got blank screen, but i still can use it for facetime, i supposed after upgrading to ios 8.1.2 it will fix but it doesnt work. i cannot restore to ios 7. hopefully, any suggestion to co

after upgrading to ios 8.1.1 my ipad 4 camera doesnt work i just got blank screen, but i still can use it for facetime, i supposed after upgrading to ios 8.1.2 it will fix but it doesnt work. i cannot restore to ios 7. hopefully, any suggestion to correct it? thank you

Hello pichastos,
Thanks for using Apple Support Communities.
To troubleshoot this issue where your camera is displaying a black screen, please follow the information outlined below.
You see a closed lens or black screen
If you see a closed lens or black screen when you open the Camera app, try these steps:
Make sure that there’s nothing blocking the camera lens. If you’re using a case, try removing it.
Force the app to close, then open the Camera app again.
Restart your device, then open the Camera app again.
If your device has a front and rear camera, try both cameras by tapping (camera swap icon). If you see the closed lens or black screen on only one camera, take your device to an Apple Retail Store or Authorized Service Provider for more help.
Get help with the camera on your iPhone, iPad, or iPod touch - Apple Support
Take care,
Alex H.

Just had replacement iPhone 4S but my music won't download?

Just had replacement iPhone 4S but my music won't download? All my purchased albums are showing on iTunes Store and my iPad but won't download onto new iphone. I just bought another album on my phone and that won't download either. My phone is on IOS 6.1.3 iPad is on IOS 7.0.4

You can try resetting your iPhone by simultaneously pressing and holding the Home and Sleep/Wake buttons until you see the Apple Logo. This can take up to 15 seconds so be patient and don't release the buttons until the logo appears.
Try again to see if the problem persists.

HT201210 Just replaced the battery in my iPhone 4S. Before doing so I backed-up then wiped the phone. Now when I go to restore it, it gets about 3/4 done and that is when I get an error message, "Code 1." does this mean I fried it?? :-(

Hello,
Just replaced the battery in my iPhone 4S. Before doing so I backed-up then wiped the phone. Now when I go to restore it, it gets about 3/4 done and that is when I get an error message, "Code 1." does this mean I fried it??

Hey joshuafromisr,
If you resintall iTunes, it should fix the issue. The following document will go over how to remove iTunes fully and then reinstall. Depending on what version of Windows you're running you'll either follow the directions here:
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
http://support.apple.com/kb/HT1925
or here:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923
Best,
David

I am upgrading from Tiger to Snow Leopard. I keep getting an error when I try to load the Mac Os x update combined. It says that it was corrupted during download. Have try loading from Apple website V10.6.7 upgrade combined but it still won't do it?

I have an Intel Desktop iMac and I am upgrading from Tiger to Snow Leopard. I keep getting an error when it tries to load the Mac OS X update combined. It says that it was corrupted during download. Have try loading from Apple website Mac OS X V10.6.7 upgrade combined but it still won't do it? Any other suggestions. The printer is not working either - I am not sure if they are connected. Everything else is fine.

Please excuse, but I have to ask an obvious question: Did you already update using the Snow Leopard Retail install DVD? (You must do this first; 10.6.7 is just an update if you already have 10.6.) Are you, then, trying to update from whatever version was on the install DVD to 10.6.7?
Otherwise, I'd keep trying. The 10.6.7 Combo is a huge update.

My iPhone 5s won't turn on. Its battery was drained for more than a month. I tried charging it for more than an hour then pressed reset but it still won't turn on. What could be the problem?, My iPhone 5s won't turn on. Its battery was drained for mo

My iPhone 5s won't turn on. Its battery was drained for more than a month. I tried charging it for more than an hour then pressed reset but it still won't turn on. What could be the problem?, My iPhone 5s won't turn on. Its battery was drained for more than a month. I tried charging it for more than an hour then pressed reset but it still won't turn on. What could be the problem?

You said "reset," so Meg assumed that's what you did. But "reset" is not a button; to reset the phone you must hold the HOME and SLEEP buttons at the same time until an Apple logo appears. You may have to hold for up to 30 seconds, and if the battery was completely drained, you will have to restore iOS using iTunes on your computer.

My iphone 4 has switched off by itself and won't switch back on. The battery wasn't dead, I have tried restarting it and have tried to put it into recovery mode but it still won't switch back on?

my iphone 4 has switched off by itself and won't switch back on. The battery wasn't dead, I have tried restarting it and have tried to put it into recovery mode but it still won't switch back on?

Try a reset, hold down the home/sleep button together until you see the apple logo and then release, then wait for the phone to boot back up.

TS1398 My iPad & iPhone won't connect to iTunes store.... it worked just fine earlier today... but not now. Nothing has changed. I've gone through all of Apples suggested troubleshooting guides but it still won't work! Help?

My iPad & iPhone won't connect to iTunes store.... it worked just fine earlier today... but not now.
My daughter also has an iPad and an iPhone and these too won't connect either (use the same iTunes account)
Nothing has changed since this morning, I've gone through all of Apples suggested troubleshooting guides but it still won't work!
Help?

p.s. I just signed out of my apple id on daughters iPad and tried to create a new apple ID and still got the message CANNOT CONNECT TO ITUNES STORE......
so is this a problem with apple rather than my devices? Just seems weird that all our apple devices are doing this this afternoon when they were just fine this morning.......
P.P.S Just got a text from a friend with iphone and ipad......they are having same issue so at least I know it's not just me, so what's going on here APPLE?????

HT1911 I just verified my Apple user ID and password but certain updates won't download (gives me the signal that I'm incorrect). I keep changing it, verifying but not all applications let me proceed.

I just verified my Apple user ID and password but certain updates won't download (gives me the signal that I'm incorrect). I keep changing it, verifying but not all applications let me proceed. So I can't download itunes software updates or update my iphone even though I have just verified my info. I know others that have this problem but can't get support to resolve it.

Hi mpellichero,
Thanks for visiting Apple Support Communities.
The steps in this article can help if you are being asked for the password to your previous Apple ID:
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/TS5223
Best Regards,
Jeremy

My logic board was replaced on my Mac and now my CS4 will not open. I re-downloaded it, gave the serial number, but it still won't open. Now what?

My logic board was replaced on my Mac and now my CS4 will not open. I re-downloaded it, gave the serial number, but it still won't open. It said that the licensing had expired. But this is not the case. Now what?

uninstall, clean (Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6) and then properly install (do not migrate, use timemachine etc) using the installation files.
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Apple just replaced my battery - but it still won't charge

Similar Messages

Maybe you are looking for