Apple logo then turns off
hi, when i turn my phone on it just shows the apple logo then turns off please help!
Turn your device off and connect your cable to the computer, but not the device just yet. Start up iTunes. Now, hold down the home button on your device and plug it in to the cable - don't let go of the button until iTunes tells you it's detected a device in recovery mode. Now you can restore to factory settings.
If you try this three or four times without success, it's time to make an appointment at your nearest Genius Bar to have your device evaluated by the techs.
Similar Messages
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when i turn on my iphone 5s gold,it keeps on showing the apple logo then turns off. i have put it in recovery mode twice. it will work a week or two then back again. please help! thanks you
hi
... i have a similar problem
but just with the sleep botton.
fist use your adapter with other iphone/itouch ... is posible itś the problem
second .. let your phone charging
...normally if we conect our phone ... after some minuts it's put on.
after 2 hours ... trate to use it ... if after it your phone continue same... could be qaa electrical/physic problem
please if you have a guaranty use it.
im sorry but my english is terrible. -
The phone has been fully charged, software OS 8.1.1 lots of storage and fully operational. Any ideas.
I understand what you are trying to say, but the device is not fully operational, or you wouldn't be here. Does the device go to logo, then turn off, then go to logo again? If not, then you need to first try a reset. Hold the sleep/wake and home buttons together until you see the Apple logo and then release. If that does not help, then restore from backup. If the restore from backup is not successful, then restore as new, not from a backup. If the restore from new is not successful, then make an appointment at the Genius Bar of the nearest Apple store or Authorized Apple Service provider, depending on your location and have the hardware checked. You might also want to take a look at this link and see if your iPhone 5 qualifies for the battery replacement program. https://www.apple.com/support/iphone5-battery/ Go to that site and enter your serial number. If you have trouble restoring, see this support document. If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
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Hey everyone,
This morning i took my phone out of the charger and everything was normal however, once i got in the car i looked at my phone and realized it was turned off. I tried turning it on again as well but all it does is going to the start up screen (The white screen with the apple logo) and then it turns off again as well. I also put it on the charger but it does the same thing but repeatedly. So it just goes to the white screen and off again. At last i resorted to recovering my phone even if it meant losing all my data. Slow internet connection meant it took all night but in the morning i recovered and everything and got to the last step ( It told me its finished but i should leave my phone connected to itunes and it will pop up there) but all that popped up was an error screen. It still broken but now sometimes when i try to turn it on the same white screen with the logo comes on with a bar under it. this bar fills up a little then the screen goes black again. Is there any other way i can try to fix this?
P.S. There are no apple stores in my area so i took it to one of the phone stores here and even they said they couldnt do anything about itTry:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. -
I am not touching it at all, the phone is just powering itself up until it shows the apple logo on the screen, then it turns itself off, and repeats.
I have the same prob
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Iphone 5 froze on the apple logo then turned off and won't turn back on.
Also for the first 15 minutes it was OFF, it was overheating. Kept getting hotter and hotter until it stopped and cooled back down. I have tried turning it back on, restarting it, plugging it into my computer, charging it with an outlet.
I turned it off in the first place because I wasn't receiving any reception. please help. I am traveling indefinitely in Indonesia and can't just go walk into an Apple store.
I have not updated to the latest software because the internet here is too slow to do so.
thanks in advanceHi Hold both buttons down for 50 Seconds Maybe it's a Battery or Hardware fault Make an Appointment at Apple Store. Cheers Brian
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I dont know how to restore it. I push the buttoms to restore it, but doesnt work because is in an infinite loop...
Which generation iPod Nano is this? How old is it? It could have a worn out battery. You can make a Genius Bar appointment at your nearest Apple Store to have it checked.
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earlier my itunes told me that my files were corrupted and I needed to restore, so I did. In the middle of the restore I lost internet connection. Now my computer and Itunes will not recognize my Ipod and if it is not plugged in when I turn the Ipod on it only shows the apple logo then shuts off after 30 seconds. If it is plugged in it will charge, but Itunes and Windows will not recognize it. I have tried the menu + select shutoff multiple times with no change. All it will say while it is charging is do not disconnect.
The clicking sound is your iPod Hardisk, trying to retract and find the boot sector unsuccesfully.
Hopefully, you can do the iPod Disk Diagnostic as in this great post by tt2., it wont fix your problem, but let you know, how dire is your Hardisk health.
So only as a last resort, one way, to get the stuck Hardisk head free, is to bang the iPod on a rubber mouse pad, when you reset it, but do it at your own risk, some very lucky guys got it working again for the next 14 months, like myself. -
my iphone4 has a broken lock screen button. im struggling to turn it on, when i plug it in it keeps restarting showing the apple sign then turning off again. any ideas how to fix this problem?
That happened to my brother earlier. He went into Facebooand then into another app and the same thing happened. he ended up having to restore it. Mine stayed with the Apple logo for a bit but its back to normal after pressing the buttons a million times. I hope you get your problem sorted. Goodluck!
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Refurbished iPod touch 3rd gen won't start. Just got it today to replace my broken one. It freezes at the screen with the apple logo, then flashes off and tries to restart again. Help!
I have tried holding the power home button but all that does is turn it off. When I try to start it again it goes into the same loop.
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help me , my iphone 4 cant turn on .. it just go to apple logo and turn off again .. it is done repeatedly
you must get your phone to DFU and restore by using the iTunes
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I have tried to reset and restart my iPod touch but it remains stuck at the apple logo and turns off. The iPod is not responsive when i connect it to my computer or wall charger.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My ipod turns on shows the apple logo, then turn into a white screen until it dies.
I was updating my ipod and it was almost complete, it restarted and the loading bar under the logo stopped. Then the ipod restarted again and now when it turns on it shows the apple logo, then turns into a white screen until it dies. After I charge it again it does the same thing automatically. Ive tried to restart and restore it but it wont work. What do I do? I've tried all the troubleshooting and nothing is helping. The screen is also cracked, this wasnt the cause because it worked fine for 3 months after it was cracked.
See if placing the iPod in DFU mode will allow a restore.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
If not successful that indicates a hardware problem. It could be that the damage started with the drop that also caused the cracked screen and the damage progress to the problem you have now. An example would a cracked that has finally progressed to it causing the problem. -
Hello,
I need help before i go to the apple store for help.
My problem is that I have an Ipod touch which it was working fine but now it will not boot all the way.
It will not show the red bar when is ready to be turn off or reboot when using both buttons to reset it it will only come to the apple logo then goes blank.
I tried to restore via Itunes but same result, it will start showing is doing the extract then it will go blank and get a message saying that It can not find the device.
What do i need to do.
Thank you for your help.
regards,
Mario
PS. The OS I am not sure do not remember exactly.- Reboot the computer
- Try another USB port
- Try another cable try another cable
- Inspect the dock connector for bend or missing contacts, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
my 3gs will not switch on it had 70%power turned off but will not turn on,tried charging no joy tried soft reboot got the apple logo then it went off again,Do ineed a new battery or is it somthing else?
Hi colin198,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion.Learn about LCIs and corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 15 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, seethis article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
I hope this information helps ....
Have a great day!
- Judy
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