Apple Loops in Garageband dont work!

In a standard garageband session i cant seem to make use of any of the apple loops in the loop finder. They are all grayed out but are still listed in full. when I try and play them a message comes up saying:
"You have already initiated the installation of additional content for GarageBand via Software Update. For additional information please open the 'Software Update' application."
However, nothing is downloading and every software update I try tells me that my mac is up to date!
Can anyone help me please?!??!!!!

http://www.bulletsandbones.com/GB/FAQPages/NoLoops.html

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