Apple Macbook Pro 13" Late 2013 Overheating

Hi,
After purchasing my first Macbook Pro around a month ago I was having issues with overheating, specifically when playing Football Manager 2014.
After taking the laptop to the Apple store and explaining to them that after running a program recommended to me by someone on here the temperature of both CPU's was around 80 degrees. The guy seemed quite shocked that a game such as Football Manager was making the laptop so hot.
I replaced the laptop for a brand new model there and then but unfortunately I'm still having the same issues. I have the model which I believe retails at £1,249.
I can be playing the game for less than 10 minutes and can feel the heat on top of the laptop, around the vent area (just above the F9, F10 keys).
I'm running Football Manager on minimal graphics settings and I am running just 3 leagues.
Although not as quite severe, I am experiencing 'warmer than normal' temperatures when streaming content online.
Any suggestions or help (other than purchasing a cooling pad) would be great.
Many Thanks

Hi sabin6912,
If you have concerns about heating issues on your MacBook Pro, you may find the following article helpful:
Mac notebooks: Operating temperature
http://support.apple.com/kb/HT1778
Regards,
- Brenden

Similar Messages

Macbook pro Retina Late 2013 Overheating problems

I just bought a Macbook Pro Retina 15 inches, 2.3, 512 last week. I just ran skype and nothing else, the temperature went upto 95 degrees celsius. The problem is it never comes down. I dont do anything except skype and facebooking and the temperatures are going really crazy (never below 95 degrees C). Its just impossible to touch the top part of the keyboard leave aside putting this LAPtop on my LAP. I am really wondering if spending 2700 euros on this computer was worth it? This is my first Mac and I was kinda expecting a flawless computer but . Please help me out guys, what should I do?

I am using MacBook Pro Retina(Mid-2012, bought new) 2.6 Ghz CPU since several months, CPU temps go upto 104 C on my Mac but it is normal as per CPU specs provided by intel, In your case Max CPU T junction temp allowed is 100 C , You may have either CPU listed below.
There is absolutley no problem with your MacBook Pro, so dont worry & do not waste your time.
(I am writing this post while Handbrake video converting CPU temp 104 C)
http://ark.intel.com/products/76087/Intel-Core-i7-4750HQ-Processor-6M-Cache-up-t o-3_20-GHz?q=Intel®%20Core™%20i7-4750HQ%20Processor%20(6M%20Cache,%20up%20to%203 .20%20GHz)
http://ark.intel.com/products/76086/Intel-Core-i7-4850HQ-Processor-6M-Cache-up-t o-3_50-GHz?q=Intel®%20Core™%20i7-4850HQ%20Processor%20(6M%20Cache,%20up%20to%203 .50%20GHz)

HT204289 Apple tv a1469 7.1 to macbook pro retina late 2013 yosemite 10.10.2 peer to peer airplay connection probem..?

Macbook pro retina late 2013 yosemite 10.10.2 wifi bluetooth both turned on same thing for apple tv a1469 and there isn't any network or internet connection. Macbook pro can see apple tv as a mirroring device but cannot connect to apple tv a1469. There is a connection failed or the screen code is wrong message appears but no peer to peer airplay between macbook pro retina and apple tv a1469. On the ios side everything just works except sometimes there is no audio problem (when switching between different apps) between ios and apple tv but on the screen mirroring side everything looks ok. Please help me to connect apple tv a1469 to macbook pro, thanks.
Airplay peer-to-peer

Macbook pro retina late 2013 yosemite 10.10.2 wifi bluetooth both turned on same thing for apple tv a1469 and there isn't any network or internet connection. Macbook pro can see apple tv as a mirroring device but cannot connect to apple tv a1469. There is a connection failed or the screen code is wrong message appears but no peer to peer airplay between macbook pro retina and apple tv a1469. On the ios side everything just works except sometimes there is no audio problem (when switching between different apps) between ios and apple tv but on the screen mirroring side everything looks ok. Please help me to connect apple tv a1469 to macbook pro, thanks.
Airplay peer-to-peer

Macbook Pro Retina Late 2013 CPU temperature issues while gaming (99 celsius) Is this normal ?

Hello everyone, this is my first time here. I recently purchased a macbook pro retina late 2013 notebook just over a month ago. It seems to be working just fine. I've installed bootcamp and installed windows 7. I use Speccy for my temperature monitor. I've played DayZ Standalone as well as L4D2. I noticed while playing both games on their lowest settings the CPU temperature consistently stays in the 90 degree celsius range often reaching 99 degrees celsius. I am fairly tech saavy and have a decent knowledge of computers.I bought the ThermaPak Heatshift pad in hopes of cooling it down but to no avail as it only does a great job at cooling everything else. This is my first laptop so I treat it like my baby ! haha I was wondering if these temp readings are normal because I know that even reaching 70 celsius can be somewhat damaging. Thank you for your assistance.
EDIT:
I've attached a screenshot of the temperature for proof

So I just got back from the apple store and wow, what rude service. The guy basically shrugged when I told him "Well, I guess Im stuck with it huh?" after he told me there was no way I could get a refund. He performed a test and told me everything was fine and told me in a very arrogant manner that the test isn't showing the results I told them about as if I was lying....***? He said they can send it away for a few weeks but I don't have any other computer and I just bought this one for school so I can't afford to have it gone for that long. He told me "doesn't your school have a computer lab"? Seriously, how can someone at Apple be this rude? I told him they do but its closed at 7 and I dont live on campus. How could a computer lab replace a personal computer? He basically kept shrugging rudely anytime I tried to find a solution. He didn't even reply with a single word. When I told him I called the call center and they told me that yes it is much too hot and to take it to the store after doing a fix he just chuckled and rolled his eyes. Really? I spent 1500 dollars on this computer to not even be able to do basic things on it without it overheating and the service is this bad? Well, looks like I won't ever be buying an apple product again even though before this experience I was a huge fan of all their products. I know one customer doesnt make a difference to them but come on...looks like I'm stuck with it and apple couldnt give one care. If having your hands uncomfortably hot after a small amount of time is acceptable then it looks like I'll never be buying another laptop from them. Its a shame I really liked it at first.

Resolution issue with macbook pro 13 (late 2013) and dell u2711

I have a Dell U2711 (native resolution 2560x1440) that I use without issue with a macbook pro late 2007 (running 10.10.x), various iMacs and Macbook air 2011 running 10.10. When I say without issue, the display works at its native resolution.
Last week we got a MacBook Pro 13in, late 2013 model.
If I connect this macbook via either thunderbolt connection to the u2711 using either DVI port on the dell, the maximum resolution that I can use is 1920x1080. I am using apple mini displayport to DVI adaptors (I have tried 2 different ones and 2 different DVI cables, with no improvement). Clicking option + scaled in sys prefs does not give the native resolution as an option.
However, I just discovered that if I use a DVI to HDMI adaptor and I connect the macbook to the display I get the full native resolution without issue (2560x1440).
I have zapped the pram, powered down the display etc etc etc and it made no difference.
I would prefer to use the mini DIsplayPort to DVI adaptor rather than HDMI, any suggestions appreciated.
TIA.

Reset PRAM. http://support.apple.com/kb/PH18761
Reset SMC. http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own".
Start up in Safe Mode. http://support.apple.com/en-us/HT1564
Best.

How to get new Macbook Pro Retina (late 2013) to detect external monitor via HDMI?

Hi everyone, this is my first Mac and for the most part it's been really, really wonderful.
This is my first major glitch: I cannot get it to detect my external display: It is an ASUS PA248Q, manufactured Aug 2012.
The HDMI cable according to my Amazon history is at least 1.3c from 2010, "Fanatic Digital Imperial Series Gold-Plated HDMI Cable (6 feet)".
It works with perfectly connecting an AmazonTV box to an old Samsung TV, with vivid clarity, unlike our cableTV signal.
Just in case, I have a new HDMI cable on order, which claims to be of newest standards.
The Macbook Pro Retina (late 2013) has the standard Intel Iris from the Haswell chips, as well as Nvidia GT 750M, the latter which I don't think has been used yet.
The ASUS display says: HDMI NO SIGNAL.
I have tried shutting them down and replugging the cable. I don't know what the ideal order is. The Macbook Pro is plugged into AC power, as suggested.
In System Preferences>Display, I press the Option key to select "Detect Displays" option (seriously unintuitive).
I have also tried resetting the NVRAM:
I shut the machine down. Pressed the power button, then quickly held the quadruplet: Option-Command-P-R (a double handful) and waited for the machine to chime a 2nd time. Tried to detect external display no luck.
Next, I reset the SMC:
I shut the machine down. Then I pressed Shift-Control-Option-Power for about 5 to 10s. Then I turned on the machine normally.
NVRAM & SMC steps were from an old youtube video, as the instructions I had did not explain how to do so clearly.
Please let me know if I"m doing something wrong.
Seems so exorbitant to pay $350 for Apple Care; that's a the cost for a whole new cheap laptop.
I will search the forums again. If anyone answers this, thank so much!

Hello there, willr314.
It sounds like you've covered most of the practical steps found in this Knowledge Base article:
Apple computers: Troubleshooting issues with video on internal or external displays
http://support.apple.com/kb/ht1573#1
No video or no signal, image distortion, "snow," or flickering
Check connections
When using an external display be sure to check the following:
If you're using an Apple notebook, confirm the AC power cable or adapter is securely connected to the computer and the cable providing power to the display is also secure. It is always good to have your notebook connected to AC power when an external display is in use.
Confirm display adapters are fully seated in their respective connections and that they are supported models and for the computer and display. Refer to these articles to assist you with adapter compatibility and further configuration information:
Monitor and Display Adapter Table
About Mini DisplayPort to HDMI adapters
Apple Mini DisplayPort adapters: Frequently asked questions (FAQ)
Thunderbolt ports and displays: Frequently asked questions (FAQ)
Remove all display cable extenders, KVM switches, or other like devices and retest to determine if the issue is resolved.
Try unplugging the video adapter or cable and then plug it back in.
If more than one video adapter is in use (or "daisy-chained"), troubleshoot by using only one adapter.
Example: A mini DisplayPort to DVI adapter connected to a DVI to HDMI adapter is an unsupported configuration because there is a series of adapters in use.
If available, try using a different display and or adapter (or use a different connector by using DVI instead of VGA, for instance).
Reset the system
You can reset the Mac's parameter RAM and SMC.Reset the resolutionStart by resetting the Mac's parameter RAM. If the display does not come up, was previously set to an unsupported resolution, and still results in no video:
Start up in Safe Mode.
From the Apple () menu, choose System Preferences.
Choose Displays from the View menu to open the preferences pane.
Select any resolution and refresh rate that your display supports.
Restart your computer.
The article does offer some additional links and recommendations as well:
These articles may offer additional assistance and information about displays and video adapters:
Apple Portables: How to use your computer in closed lid mode with an external display
Apple Cinema Display (30-inch DVI) has 1280 x 800 as the maximum available resolution
Mac Pro (Early 2009), Mac Pro (Mid 2010): Supported display configurations
For assistance with Retina displays, please see Frequently asked questions about using a Retina display.
If you tried all of these steps for your display and the video issues persist, contact Apple technical support or take your Apple computer to the nearest Apple Store or Apple Authorized Service Provider (AASP) for diagnosis. If you plan to visit an Apple Retail Store, make a reservation at the Genius Bar using http://www.apple.com/retail/geniusbar/ (available in some countries only).
Note: Diagnostic fees may apply for issues not covered under warranty or the AppleCare Protection Plan (APP).
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Despite EFI update, Trackpad unresponsive on MacBook Pro Retina (Late 2013)

Tonight (Nov 11), my trackpad stopped working completely on my MacBook Pro Retina (Late 2013 - OS X 10.9). It does not seem to notice anything (clicks, movement, scrolling, etc.). Also my keyboard has stopped working once.
I have the Macbook Pro EFI Firmware Update (Version 1.3), which was apparently installed as of November 8th. I've read that it is supposed to fix the problem, which is odd because the issue did not start for me until after I had the update. Would be grateful for some help. Thank you.
(Currently, I'm using my Logitech Cordless Click Optical Mouse as a replacement.)

I also have experienced the same problem even though I have installed the update.
I have asked Apple to ring me for a discussion today, however, not sure what can be done if the fix doesn't do what its supposed to do.
Happy days (my first Macbook pro) not so happy!!!
I would be grateful for any thoughts as to how I can prevent the lockups
Regards
Berniejd

MST Support for MacBook Pro Retina Late 2013 - DisplayPort 1.2 - Will it ever happen? (with sources)

So back in October, I purchased a brand new Macbook Pro Retina (MBPr), fully loaded with top of the line specs. I was soooo excited to have Thunderbolt 2 tech which Intel AND Apple describes as having DisplayPort 1.2a compatibility - which up to this point is unfortunately NOT the case. The point of the information/questions and requests in this article is to engage a conversation about the issues of not having MST support after Apple falsely mislead their consumers to think otherwise - especially when it is clear the MBPr is capable. Please read on...
Apple advertises that the Thunderbolt 2 ports on BOTH the MBPr and the new Mac Pro (NMP) will have 4K Display support with the famed 20gb/sec Ports (DisplayPort 1.2 only requires a little above 17gb/sec). Now that the 10.9.1 update has been released, we have failed to see MST or Multi-Stream Transport enabled on the MBPr Late 2013. Now, as for the New Mac Pro- it DOES have MST enabled in 10.9.1 with the AMD GPUs. For all of you out there that's questioning what this means, short answer is basically the Mac Pro will be able to power a 4K Monitor at 60Hz through the Thunderbolt 2 Port but the New MBPr is stuck with only HDMI 1.4 support which tops out at 4K 30Hz. 30Hz is unacceptable for anything but movies or a photo slideshow. At 30Hz the cursor will jump across the screen, eliminating any of the benefits of 4K.
BUT it gets worse...
Apple can be seen advertising that the new MBPr 15" model can power a 4K monitor THROUGH the Thunderbolt 2 Port here: http://www.apple.com/thunderbolt - This article quotes the following:
"Now with Thunderbolt 2 built into the new Mac Pro and MacBook Pro with Retina display, you can connect the latest 4K desktop displays and get double the bandwidth for your peripherals. And the two generations of Thunderbolt technology are compatible with each other."
Does this not let the consumer assume that the newest MBPr will be able to drive a 4K display through the Thunderbolt 2 Port? I would say yes it does, but at the time I wrote this, the TB2 Ports can't power a 4K display because, as previously stated, MST is disabled in Mavericks for the 15" MBPr Late 2013.
NOW, later on Apple posted the following article on 4K support here: http://support.apple.com/kb/HT6008
4K support on the MacBook Pro (Retina, Late 2013)
MacBook Pro supports 4K displays and Ultra HD TVs at the following resolutions and refresh rates with the built-in HDMI port:
3840 x 2160 at 30 Hz refresh rate
4096 x 2160 at 24 Hz refresh rate (mirroring is not supported at this resolution)
In the article above the New Mac Pro is listed as having support for a 4K Display with the Thunderbolt 2 Port (or MST DisplayPort 1.2a Technology) at 60Hz with no problem. This leads myself and many others to believe that MST will NEVER be enabled on the newest MacBook Pro Retina with Nvidia GPUs. Yes, 4K IS supported but ONLY through the HDMI 1.4 port, which has the limitation of only 30hz. This two-faced advertising is extremely upsetting to a LOT of people, including myself.
Interestingly enough, THIS IS NOT a hardware issue. If one ventures into Windows 8.1 via Bootcamp and connects a 4K Display via the Thunderbolt 2 (or through DP1.2) Port, the Display registers at 60Hz, thus proving that the Thundberbolt 2 Hub Controller is completely capable of MST DisplayPort functionality. Clearly this a driver issue with Apple, Nvidia or Intel or any combination. What Apple has done here is forcing any professional that desires stable and clear 4K technology through their MacBook Pro Retina to do so only using Windows 8.1 on their own machines! Definitely an oxymoron if you ask me...
Later on when the Mac Pro was ready for ordering, Apple placed the Sharp PN-K321 as a compatible option for a 4K Display. On the Store page featuring the (over three thousand dollar) Sharp 4K display, located here http://store.apple.com/us/product/HD971LL/A/sharp-32-pn-k321-4k-ultra-hd-led-mon itor?fnode=53 Apple states the following:
"Note that 4K DisplayPort operation is only compatible with the new Mac Pro (Late 2013)."
All of that being said, and I'm terribly sorry for my wordy ranting...
This brings me to a final two requests to ANYONE reading this post:
a) Has anyone working with the new 10.9.2 Beta Update seen evidence that DisplayPort 1.2 capabilities will be enabled for the new MacBook Pro Retina (Nvidia 750M) with the promised "Graphics Driver Updates" within the next Mavericks update?
and
b) To others that purchased or were/are thinking of purchasing a new MacBook Pro Retina with TB2 Ports: If you are just as upset as me about this crushing blow to consumers that just purchased a $3,000 laptop that were promised something that wasn't delivered - I urge you please, write to Apple and let them know they are making a mistake. You can do this though the support page or through http://www.apple.com/feedback
Thank you for your precious time, and if anyone has anything to contribute to this issue, please jump in....

GOOD NEWS!
The Mavericks 10.9.3 update adds official support for Thunderbolt 2, 4K!
I'm not sure if you will be able to daisy chain anything to the 4K display. I've read that the design of Thunderbolt 2 includes support for DisplayPort 1.2 multi-stream (MST), which allows this type of daisy chaining with 4K, but we don't know if Apple has this supported on it's machines. Apparently it's been buggy in development because the graphics driver needs to work correctly with the Thunderbolt 2 host controller. I'm sure they will work it out if they haven't already.
The above is all via found information on this topic, but you can follow some more discussion here:
http://forums.macrumors.com/showthread.php?t=1713876
One more note on Thunderbolt worth sharing: always keep your fastest peripherals closer to the computer in the chain. If you have a TB1 device directly connected to the computer, anything further down the chain will be limited to TB1 speed/capability regardless of it's native speed. Always connect TB2 devices first, and save anything TB1 for the end of the chain.

MacBook Pro 15" Late 2013 freeze every hour at the same time

Hi guys,
My MacBook Pro 15" Late 2013 Retina freeze every hour at the very same time. Before every freeze in console i see something like this:
16/07/2014 20:01:56.368 com.apple.mtmd[79]: Set snapshot time: 2014-07-16 20:01:58 +0100 (current time: 2014-07-16 20:01:56 +0100)
16/07/2014 21:01:54.452 com.apple.mtmd[79]: Set snapshot time: 2014-07-16 21:01:56 +0100 (current time: 2014-07-16 21:01:54 +0100)
16/07/2014 22:01:55.234 com.apple.mtmd[79]: Set snapshot time: 2014-07-16 22:01:57 +0100 (current time: 2014-07-16 22:01:55 +0100)
I have 512GB SSD Drive which has 2 partitions. One for Mac OS X 10.9.4 (13E28) one for Windows 8 (which I'm not using) also I have Parallel Desktop App which I use once a month. Also I'm using TimeMachine + external HDD (do backups once in 2 weeks).
Everything was ok for 4 month. A month ago I've start experiencing freezes 1-2 a day and now it became worse, every hour. I've try to repair disk permissions, repair disk. Does anyone know how to fix this issue?
I read in one of the website that some people fixed this issue updating ssd firmware. But I'm not sure where to get firmware for my ssd.
Physical Drive:
Media Name: APPLE SSD SM0512F Media
Medium Type: SSD
Protocol: PCI
Internal: Yes
Partition Map Type: GPT (GUID Partition Table)
S.M.A.R.T. Status: Verified

vadik.l wrote:
Yes, as I already mentioned above:
Also I'm using TimeMachine + external HDD (do backups once in 2 weeks).
Sorry I missed that.
This is what I think is happening:
http://support.apple.com/kb/HT4878
There are two options, keep the Time Machine HDD connected full time or turn Time Machine off and on only when you want to make the backup.
Ciao.

Kernel panic macbook pro 15 late 2013

Hello
I have a Macbook Pro 15, late 2013 Retina, and I found in the last month on two occasions with unexpected blockage in my computer, grey, restart and subsequent error message screen. In none of the two occasions I was performing tasks that demand high resources, only listening music from iTunes (via Airplay), surfing the internet and retouching an image in preview (for Mac app).
I would appreciate any help on which could be the reasons for this event.
Thanks in advance. Regards!
Macbook Pro Retina 15, Late 2013:
Nombre del modelo: MacBook Pro
Identificador del modelo: MacBookPro11,3
Nombre del procesador: Intel Core i7
Velocidad del procesador: 2,3 GHz
Cantidad de procesadores: 1
Cantidad total de núcleos: 4
Caché de nivel 2 (por núcleo): 256 KB
Caché de nivel 3: 6 MB
Memoria: 16 GB
Intel Iris Pro:
Modelo de chipset: Intel Iris Pro
Tipo: GPU
Bus: Integrado
VRAM (dinámica, máx.): 1536 MB
NVIDIA GeForce GT 750M:
Modelo de chipset: NVIDIA GeForce GT 750M
Tipo: GPU
Bus: PCIe
Anchura de canal PCIe: x8
VRAM (total): 2048 MB
Hard disk (APPLE SSD SM0512F Media): 499,42 GB (499.418.034.176 bytes)
Below I'ven inserted the Kernel Panic report. (The first report I could not save)
Anonymous UUID:       5A4BE1D8-0C3B-4CD8-2F89-C3C9CED54179
Sat Oct 4 22:50:45 2014
panic(cpu 0 caller 0xffffff80056dc43e): Kernel trap at 0xffffff80056a3699, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x000000000002002a, CR3: 0x00000002aca5509f, CR4: 0x00000000001606e0
RAX: 0x0000000000000001, RBX: 0x0000000000020002, RCX: 0xffffff802b8e79e0, RDX: 0x0000000000000821
RSP: 0xffffff81f1323460, RBP: 0xffffff81f1323490, RSI: 0x00000000446314ed, RDI: 0xffffff800bf3e828
R8: 0x0000000000000000, R9: 0x0000000000000001, R10: 0xffffff8005cd1600, R11: 0x000000000000000f
R12: 0xffffff800bf3e828, R13: 0xffffff8009f30000, R14: 0x000000000199e000, R15: 0xffffff8045bf6aa0
RFL: 0x0000000000010202, RIP: 0xffffff80056a3699, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x000000000002002a, Error code: 0x0000000000000000, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff81f13230f0 : 0xffffff8005622f79
0xffffff81f1323170 : 0xffffff80056dc43e
0xffffff81f1323340 : 0xffffff80056f3976
0xffffff81f1323360 : 0xffffff80056a3699
0xffffff81f1323490 : 0xffffff800569be8b
0xffffff81f1323800 : 0xffffff800567368b
0xffffff81f1323860 : 0xffffff8005abc541
0xffffff81f1323960 : 0xffffff8005abc7be
0xffffff81f1323990 : 0xffffff7f8765dbed
0xffffff81f13239c0 : 0xffffff7f8765daef
0xffffff81f13239e0 : 0xffffff7f8765e9ee
0xffffff81f1323a00 : 0xffffff7f876e47bb
0xffffff81f1323a10 : 0xffffff7f8767564c
0xffffff81f1323a40 : 0xffffff7f876670c5
0xffffff81f1323a80 : 0xffffff7f8766f495
0xffffff81f1323ac0 : 0xffffff7f876e27e3
0xffffff81f1323ae0 : 0xffffff7f87661ba5
0xffffff81f1323b70 : 0xffffff8005acfbfa
0xffffff81f1323b90 : 0xffffff8005ad075e
0xffffff81f1323bf0 : 0xffffff8005ace1af
0xffffff81f1323d40 : 0xffffff80056b6998
0xffffff81f1323e50 : 0xffffff8005626bc1
0xffffff81f1323e80 : 0xffffff80056139c5
0xffffff81f1323ef0 : 0xffffff800561e013
0xffffff81f1323f70 : 0xffffff80056c9b9d
0xffffff81f1323fb0 : 0xffffff80056f4196
      Kernel Extensions in backtrace:
         com.apple.iokit.IOAcceleratorFamily2(98.23)[34E4FACD-C1F7-31CF-BF1A-58F965B7AE3 E]@0xffffff7f8765c000->0xffffff7f876c0fff
            dependency: com.apple.iokit.IOPCIFamily(2.9)[2852ACFE-FD28-3C37-9B39-885201BB8D25]@0xffffff 7f85cbf000
            dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[75D81741-64C1-3941-ADFA-9D6B6C434EE4]@0 xffffff7f85f5c000
         com.apple.driver.AppleIntelHD5000Graphics(8.2.8)[E47592A8-BE33-30AB-9512-7FDD3E 95D228]@0xffffff7f876ce000->0xffffff7f8771efff
            dependency: com.apple.iokit.IOSurface(91.1)[5E4EA3A2-5AB6-3577-B32D-EF5717A0EF5B]@0xffffff7 f86860000
            dependency: com.apple.iokit.IOPCIFamily(2.9)[2852ACFE-FD28-3C37-9B39-885201BB8D25]@0xffffff 7f85cbf000
            dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[75D81741-64C1-3941-ADFA-9D6B6C434EE4]@0 xffffff7f85f5c000
            dependency: com.apple.iokit.IOAcceleratorFamily2(98.23)[34E4FACD-C1F7-31CF-BF1A-58F965B7AE3 E]@0xffffff7f8765c000
BSD process name corresponding to current thread: Preview
Mac OS version:
13F34
Kernel version:
Darwin Kernel Version 13.4.0: Sun Aug 17 19:50:11 PDT 2014; root:xnu-2422.115.4~1/RELEASE_X86_64
Kernel UUID: 9477416E-7BCA-3679-AF97-E1EAAD3DD5A0
Kernel slide:     0x0000000005400000
Kernel text base: 0xffffff8005600000
System model name: MacBookPro11,3 (Mac-2BD1B31983FE1663)
System uptime in nanoseconds: 26706758444564
last loaded kext at 11021322226610: com.apple.driver.AppleUSBCDC 4.2.1b5 (addr 0xffffff7f87bd4000, size 20480)
loaded kexts:
com.apple.driver.AppleUSBCDC 4.2.1b5
com.apple.filesystems.msdosfs 1.9
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.2.7f3
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleGraphicsDevicePolicy 3.6.22
com.apple.driver.AGPM 100.14.34
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.ApplePlatformEnabler 2.0.9d7
com.apple.driver.AppleHDAHardwareConfigDriver 2.6.3f4
com.apple.driver.AppleHDA 2.6.3f4
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.iokit.IOBluetoothUSBDFU 4.2.7f3
com.apple.GeForce 8.2.6
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.7f3
com.apple.driver.AppleIntelHD5000Graphics 8.2.8
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleThunderboltIP 1.1.2
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleCameraInterface 4.26.0
com.apple.nvidia.NVDAStartup 8.2.6
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleIntelFramebufferAzul 8.2.8
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleMuxControl 3.6.22
com.apple.driver.AppleBacklight 170.4.11
com.apple.driver.AppleMCCSControl 1.2.5
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyEventDriver 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.iokit.SCSITaskUserClient 3.6.7
com.apple.driver.AppleUSBCardReader 3.4.1
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBHub 683.4.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.6.0
com.apple.driver.AppleAHCIPort 3.0.5
com.apple.driver.AirPort.Brcm4360 842.21.65
com.apple.driver.AppleUSBXHCI 683.4.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.6.3f4
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.7fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOAcceleratorFamily 98.23
com.apple.nvidia.driver.NVDAGK100Hal 8.2.6
com.apple.nvidia.driver.NVDAResman 8.2.6
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.7f3
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.AppleThunderboltEDMSink 2.1.3
com.apple.driver.AppleThunderboltDPOutAdapter 3.1.7
com.apple.driver.IOPlatformPluginFamily 5.7.1d6
com.apple.driver.AppleHDAController 2.6.3f4
com.apple.iokit.IOHDAFamily 2.6.3f4
com.apple.AppleGraphicsDeviceControl 3.6.22
com.apple.iokit.IOAcceleratorFamily2 98.23
com.apple.iokit.IOSurface 91.1
com.apple.iokit.IOBluetoothFamily 4.2.7f3
com.apple.driver.AppleSMC 3.1.8
com.apple.driver.AppleGraphicsControl 3.6.22
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleSMBusController 1.0.12d1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleUSBMultitouch 240.10
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.7
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.7
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.driver.AppleThunderboltDPInAdapter 3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.driver.AppleThunderboltNHI 2.0.1
com.apple.iokit.IOThunderboltFamily 3.3.1
com.apple.iokit.IO80211Family 640.36
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBFamily 686.4.1
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
Model: MacBookPro11,3, BootROM MBP112.0138.B02, 4 processors, Intel Core i7, 2.3 GHz, 16 GB, SMC 2.19f3
Graphics: Intel Iris Pro, Intel Iris Pro, Built-In
Graphics: NVIDIA GeForce GT 750M, NVIDIA GeForce GT 750M, PCIe, 2048 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x02FE, -
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x02FE, -
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x134), Broadcom BCM43xx 1.0 (6.30.223.154.65)
Bluetooth: Version 4.2.7f3 14616, 3 services, 23 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM0512F, 500,28 GB
USB Device: Internal Memory Card Reader
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: MacBook Pro, Apple Inc., 17.1

This is the applicable portion:
Ciao.

MacBook Pro 15" (late 2013) crashes on wake

Hello!
This 2 weeks old MacBook Pro 15" (late 2013) randomly crashes on wake from sleep.
Machine was working fine for about a week, until I first time experienced the issue.
Since then it has started to happen more and more frequently.
Here's how it goes:
I open the lid, see the login screen, it might be unresponsive, if not I type in my password and try to login:
OSX freezes and might crash & reboot right away
Or just freeze and I need to manually shutdown by holding down the power button
Usually on the reboot, following the crash, the drive (Apple SSD sm0512f) with OSX is not found, and I get the blinking folder with question mark inside of it
I shutdown again, reboot while holding down Option-key to show the boot drive slection menu. I might have to repeat the reboot several times to get the machine find a drive
I tried to do a full erase and install OSX clean, but the disk utility displays the drive in read only -mode.
Another thing which happens occasionally:
While using the machine, the built-in keyboard and/or touchpad becomes unresponsive.
This might be followed by a crash & reboot. If it doesn't crash, sometimes it helps if I plugin any USB-device,
such as external keyboard or an iPad, which somehow restores touchpad & kb's functionality.
I think I am dealing with faulty hardware, and should take the machine to repair. What do you think?
Anyone had similar issues which were solved by some software fix?

I'd bring it in, thats what your warranty is for.

OS X Mavericks 10.9.1 can't be installed on MacBook Pro retina late 2013

OS X Mavericks 10.9.1 can't be installed on MacBook Pro retina late 2013
OS X Mavericks 10.9.1 installer is available in the App Store but it can't be downloaded because "OS X Mavericks can't be installed on this computer".
If the installer of version 10.9 is already in the application folder it can't be updated for the same reason.
I've seen that they are two versions of the updater that are downloadable from apple's website and one is specific for the MacBook Pro retina late 2013.
I suspect that the installer in the App Store is not an universal installer. It is stupid because you can't reinstall that Mac is needed.
I phoned to Apple (AppleCare) and they don't know why this happens.

Hello,
Try to boot the 15" MBPr as target when connected to your MBA (if you have the right cables and adapters).
From the MBA, install on the 15" MBPr's disk, in that order :
The 10.9.1 update for Mavericks except MBPr
Download
and then the 10.9.1 update for Mavericks specific for MBPr
Download
The MBPr should be bootable again. I did it for an external HD.
Hope this helps.
Best,
ÉrIC Miclo

HT1379 Help! can´t get 2560 resolution in dell 2711 on macbook pro retina late 2013, only 1920...

can´t get 2560 resolution in dell 2711 on macbook pro retina late 2013, only 1920...i have the apple thunderbolt to dvi adapter and the dual dvi cable...
thanks for any help

http://www.everymac.com/systems/apple/macbook_pro/specs/macbook-pro-core-i7-2.3- 15-dual-graphics-late-2013-retina-display-specs.html
says:
Dual/Mirroring*
2nd Max. Resolution:
2560x1600 (x2*)
Details:
*This model supports a simultaneous maximum resolution up to 2560x1600 on two external displays via Thunderbolt. Alternately, it can support a single display up to 2560x1600 via Thunderbolt and a single 1080p display at up to 60 Hz, 3840x2160 at 30 Hz, or 4096x2160 at 24 Hz via HDMI. Also see: How many external displays can the Retina Display MacBook Pro models support? What is the maximum supported resolution of each? Are adapters required?

L'affichage tremble lorsque je fais défiler une page. Macbook Pro retina late 2013.

pour les textes et les images. Ce n'est pas un lag, je pense, c'est comme si l'écran tremblait comme de la jelly anglaise. A vrai dire c'est assez insupportable, surtout pour un MacBook Pro retina late 2013 à 2700 €. Autant sur safari que sur firefox, apercu, iphoto, tout. L'écran TREMBLE. Il ne lague pas. A part ça l'ordinateur fonctionne très bien, hyper rapide. Malgrès tout ce qu'il y a dedans, l'écran TREMBLE. C'est affreux.
intel core i7 2.6GHz
16 Go de memoire
Intel Iris Pro 1Gb + NVidia GeForce GT750M 2Gb
écran rétina 15"
Si quelqu'un a une solution, si apple peut m'expliquer, ça me ferai plaisir. Merci, salut !

Bonjour,
je suis tombé par hasard sur ton post à propos du problème de trackpad qui se mettrait comme en veille au bout de 5 secondes. J'ai moi-même constaté le problème sur mon macbook pro 13" 2014 Retina que je viens d'acheter. Je suis retourné à la Fnac où je l'ai acheté et les 2 deux mac en démo ont également le même soucis, le 1er est un macbook 13 de 2013 non Retina et le 2ème est le même que le mien. J'en suis arrivé à la conclusion que se n'est finalement pas un problème mais plutôt comme une mise en veille du trackpad pour économiser de la batterie lorsque l'on ne touche plus la souris.
J'ai essayé de brancher un appareil sur le port usb comme tu l'avais dit pour faire disparaitre la chose et ça marche aussi chez moi.
est-ce que tu as du nouveau à ce sujet ? vu que ton post date du mois d'Aout.
A bientot
Laurent

Battery replacement on MacBook Pro Retina Late 2013?

Could you replace your batteries in a 13in MacBook Pro Retina Late 2013 yourself?
If not, could Apple replace them at a fee or could I go to a third party shop?
Also, how long or how much cycles does a battery last?
I was planning to buy a macbook and was taking that into consideration.

http://www.apple.com/support/macbookpro/batteries_power/
http://support.apple.com/kb/HT1446#Servicing

Apple Macbook Pro 13" Late 2013 Overheating

Similar Messages

Maybe you are looking for