Apple Mail 4.3 (1081) and Gmail corrupted IMAP setup?

Something strange happened to my mom's Mail setup with Gmail.
She got a "credentials error" (her words, not mine) and from then on it wouldn't connect to her IMAP mailbox. It would just stay offline with the little exclamation point next to the mailboxes.
I deleted her gmail account in Mail and remade it - so it is working.
Two questions, is this known to happen every now and then?
Is there something I should do to make sure all the previous settings have been cleared out?
I have it set up so it doesn't store and mail on the local machine, in case the laptop gets stolen.

Greetings,
Two questions, is this known to happen every now and then?
I'll say no. I've never had that message. I've been using Gmail IMAP on multiple computers for quite some time.
Is there something I should do to make sure all the previous settings have been cleared out?
While I don't think it's necessary if it is working right now (If it ain't broke..don't fix it), you could reset Mail back to it's Apple factory settings and re-input her Gmail information.
Remove the following to the trash:
Your User > Library > Caches
Your User > Library > Mail
Your User > Library > Mail Downloads
Your User > Library > Preferences > com.apple.Mail (there may be more than one, remove them all)
Go to Macintosh HD > Applications > Utilities > Keychain Access and delete any entry for Gmail.
You can then launch Mail and re-enter all her Gmail settings from scratch.
Cheers.

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I'm not sure what your confusion is, other than maybe the confusion between how folders and messages work in Outlook versus Apple Mail and IMAP. I've used both, and several other mail programs over the years.
IMAP permits you to have directories which contain message folders. I make the distinction, because Outlook allows you to message folders which contain messages AND other message folders. I believe most implementations of IMAP do not allow messages inside of directories. Thus, a directory looks like a message folder, but it may only contain message folders, and not individual messages.
Now, GMail appears to create message folders for each label you define in GMail, and messages which have several labels appear in each folder. If you copy the folders to your computer, you WILL have multiple copies of those messages, however if you leave them on the server, GMAIL does all the work and you only have one copy of each message.
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I cannot attest as to what GMail does when you create a folder from your mail.app client, as I have not done that yet. I would venture a guess that it will define a GMail label and mark any messages you "move" to that folder with that label. The GMail special folder "All Mail" contains all of your mail messages, and is equivalent to selecting "All Mail" when using the web interface.
Your inbox messages will appear in the section with all of your inboxes at the top of your mailbox list. Make sure that you set your preferences to match the recommended preferences for Apple Mail when setting up your GMail account. Otherwise you will end up with duplicates and/or a lot of unnecessary data transfers to your Mac.
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I need to fix this as I dont want other people using the business account seeing my personal sent emails!
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Michael Battenfield wrote:
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Michael Battenfield wrote:
SOMETHING is funky with Apple Mail.
Works without any problems on my end...

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Process:               Mail [2457]
Path:                  /Applications/Mail.app/Contents/MacOS/Mail
Identifier:            com.apple.mail
Version:               8.0 (1990.1)
Build Info:            Mail-1990001000000000~3
Code Type:             X86-64 (Native)
Parent Process:        ??? [1]
Responsible:           Mail [2457]
User ID:               501
Date/Time:             2014-11-04 12:10:03.027 -0500
OS Version:            Mac OS X 10.10 (14A389)
Report Version:        11
Anonymous UUID:        0FA7D971-C2E1-8717-A217-358425D52214
Time Awake Since Boot: 63000 seconds
Crashed Thread:        8 Dispatch queue: com.apple.root.default-qos
------(truncated crash log to VM ----
VM Region Summary:
ReadOnly portion of Libraries: Total=288.6M resident=105.0M(36%) swapped_out_or_unallocated=183.5M(64%)
Writable regions: Total=1.2G written=39.9M(3%) resident=66.7M(6%) swapped_out=21.4M(2%) unallocated=1.1G(94%)
REGION TYPE                        VIRTUAL
===========                        =======
Activity Tracing                     2048K
CG backing stores                    11.1M
CG image                             1948K
CG shared images                      496K
CoreAnimation                        11.8M
CoreData Object IDs                  4100K
CoreGraphics                            4K
CoreImage                              72K
CoreUI image data                     244K
Foundation                              4K
Image IO                              464K
JS JIT generated code               128.0M
JS JIT generated code (reserved)    896.0M        reserved VM address space (unallocated)
JS garbage collector                  320K
Kernel Alloc Once                       8K
MALLOC                              113.1M
MALLOC (admin)                         32K
Memory Tag 242                         12K
Memory Tag 251                         76K
OpenCL                                 48K
SQLite page cache                    6144K
STACK GUARD                          56.1M
Stack                                14.2M
VM_ALLOCATE                          17.9M
WebKit Malloc                        1864K
__DATA                               33.6M
__IMAGE                               528K
__LINKEDIT                           72.7M
__TEXT                              215.9M
__UNICODE                             544K
mapped file                         119.4M
shared memory                           4K
===========                        =======
TOTAL                                 1.7G
TOTAL, minus reserved VM space      812.3M
Model: iMac8,1, BootROM IM81.00C1.B00, 2 processors, Intel Core 2 Duo, 2.66 GHz, 4 GB, SMC 1.29f1
Graphics: ATI Radeon HD 2600 Pro, ATI Radeon HD 2600 Pro, PCIe, 256 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR2 SDRAM, 800 MHz, 0x7F7F7F7F7FF70000, 0x00004B363435365536314535383030460000
Memory Module: BANK 1/DIMM1, 2 GB, DDR2 SDRAM, 800 MHz, 0x7F7F7F7F7FF70000, 0x00004B363435365536314535383030460000
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8C), Broadcom BCM43xx 1.0 (5.10.131.36.16)
Bluetooth: Version 4.3.0f10 14890, 3 services, 27 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: ST3320820AS_Q, 320.07 GB
Parallel ATA Device: MATSHITADVD-R   UJ-875
USB Device: USB2.0 Hub
USB Device: Newer Tech miniStack V2
USB Device: i550
USB Device: Hub in Apple Pro Keyboard
USB Device: Griffin PowerMate
USB Device: Apple Pro Keyboard
USB Device: Built-in iSight
USB Device: Backup+ BK
USB Device: masterkey 49
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
USB Device: IR Receiver
FireWire Device: SAFFIRE_PRO_24, Focusrite, Up to 400 Mb/sec
Thunderbolt Bus:

Post the first 50 lines of the Mail crash report and the lines for the crashed thread.
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Log into another user account on your Mac and test to see if the problem persists there. If it does then it's a system wide issue. If not it's an account issue.
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Apple Mail 4.3 (1081) and Gmail corrupted IMAP setup?

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