Apple mail and cox

Am unable to send mail through Cox with Aple Mail, can receive though.

Hi HellofromSB,
If you can receive but not send mail from your Mac, you may find the following article helpful:
OS X Mail: Troubleshooting sending and receiving email messages
http://support.apple.com/kb/ts3276
Regards,
- Brenden

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  • Apple Mail and GoogleMail via IMAP

    Disclaimer: Apple does not necessarily endorse any suggestions, solutions, or third-party software products that may be mentioned in the topic below. Apple encourages you to first seek a solution at Apple Support. The following links are provided as is, with no guarantee of the effectiveness or reliability of the information. Apple does not guarantee that these links will be maintained or functional at any given time. Use the information below at your own discretion.
    _*Apple Mail and GoogleMail via IMAP*_
    As posts concerning the setup of Apple Mail for GoogleMail IMAP access become more frequent on Apple Discussions, I decided to collect some of the most asked-for info in one place. The following hints are intended to provide enough info for anyone who wants to get started with Google Mail IMAP and Mail.app.
    As you might have noticed already, GoogleMail behaves differently from other IMAP accounts in some respects. One of the underlying reasons is its use of labels instead of folders (i.e. instead of moving messages to different folders – like e.g. Private and Work – in order to establish some order, rather there are labels tagged to the messages). Because of this a particular setup of Apple’s Mail client is required.
    *Activating IMAP for Google Mail*
    If you haven’t activated access via IMAP for Google Mail already, follow the instructions given by Google [here|http://mail.google.com/support/bin/answer.py?answer=77695&topic=13294]. It boils down to this:
    1) Sign in to Gmail.
    2) Click "Settings" at the top of any Gmail page,
    3) click "Forwarding and POP/IMAP",
    4) select "Enable IMAP".
    5) Click "Save Changes".
    *Creating a new account in Apple Mail*
    To add a Google Mail IMAP account in Mail.app, go to File > Add Account. A wizard will open which prompts you to insert your Name, the eMail-address of the new account and the password. Don’t use the option for automatic configuration if it’s available. Info on what to type into the different fields can be obtained from Google [here|http://mail.google.com/support/bin/answer.py?answer=78799&topic=12814]. The most important are:
    1) Incoming Server: imap.gmail.com, port 993 (using SSL)
    2) Outgoing Server: smtp.gmail.com, port 465 or 587 (using SSL)
    3) Your account name is your full email address including "@gmail.com" (without the quotation marks)
    *Configuring the Google Mail account in Apple Mail*
    After you have added your Google Mail IMAP account to Mail.app, you’ll find a section for Google Mail in Mail.app’s sidebar with subfolders like "All Mail" (which has in turn several subfolders) and folders for each label you created with GoogleMail. Now you have to configure the account properly. Despite what [Google recommends|http://mail.google.com/support/bin/answer.py?answer=78892&topic=1281 4], I found the following settings to work best for me.
    In the sidebar, navigate to the subfolders Trash/Sent/Drafts/Junk of "Google Mail" (the one with the white folder icon instead of a blue one) in turn and go to "Mailbox" menu > "Use this mailbox for..." > Trash/Sent/Drafts/Junk respectively. Afterwards these folders show up as subfolders to the main Trash/Sent/Drafts/Junk folders in the sidebar (and at the same time disappear from the GMail section). Among others this step is necessary because of Google Mail’s implementation of labels. E.g., as Google states [here|http://mail.google.com/support/bin/answer.py?answer=78892&topic=12814]:
    Messages that are deleted from an IMAP folder (...) only have that label removed and still exist in All Mail
    So if you want to delete a message you have to set the option to "Use this mailbox for… Trash" as described above. Same applies to sent messages etc.
    Furthermore, make sure every checkbox in Mail's Preferences > Accounts > GoogleMail > Behavior is checked . (Some will already and automatically be checked when you apply the option "Use this mailbox for..." as described above).
    *Some basic troubleshooting tips*
    1) If your counter for unread messages in Mail.app doesn’t refresh properly, go to "Mailbox" menu > "Sync all accounts".
    2) If you have set up a Smart Mailbox in Mail e.g. for unread messages and every unread message of Google Mail shows up twice, then add the criterion "Message is not in mailbox" > "All Mail", and set the requirement for messages to comply with ALL conditions (instead of ANY). This is necessary because of every message there is a copy stored in All Mail.
    I hope these info will be regarded as helpful by anyone who tries to get started with Google Mail and experiences some problems on the way.
    The links given were accessible as of September, 3rd, 2008. The setup was tested on a MacBook with OS X 10.5.4 Leopard and Mail 3.4 (928/928.1).
    Good computing.
    floba
    (Note: the above given hints are personal suggestions and I don’t assume liability for any disorders that might occur after applying the described steps.)
    Do you want to provide feedback on this User Contributed Tip or contribute your own? If you have achieved Level 2 status, visit the User Tips Library Contributions forum for more information.

    Disclaimer: Apple does not necessarily endorse any suggestions, solutions, or third-party software products that may be mentioned in the topic below. Apple encourages you to first seek a solution at Apple Support. The following links are provided as is, with no guarantee of the effectiveness or reliability of the information. Apple does not guarantee that these links will be maintained or functional at any given time. Use the information below at your own discretion.
    _*Apple Mail and GoogleMail via IMAP*_
    As posts concerning the setup of Apple Mail for GoogleMail IMAP access become more frequent on Apple Discussions, I decided to collect some of the most asked-for info in one place. The following hints are intended to provide enough info for anyone who wants to get started with Google Mail IMAP and Mail.app.
    As you might have noticed already, GoogleMail behaves differently from other IMAP accounts in some respects. One of the underlying reasons is its use of labels instead of folders (i.e. instead of moving messages to different folders – like e.g. Private and Work – in order to establish some order, rather there are labels tagged to the messages). Because of this a particular setup of Apple’s Mail client is required.
    *Activating IMAP for Google Mail*
    If you haven’t activated access via IMAP for Google Mail already, follow the instructions given by Google [here|http://mail.google.com/support/bin/answer.py?answer=77695&topic=13294]. It boils down to this:
    1) Sign in to Gmail.
    2) Click "Settings" at the top of any Gmail page,
    3) click "Forwarding and POP/IMAP",
    4) select "Enable IMAP".
    5) Click "Save Changes".
    *Creating a new account in Apple Mail*
    To add a Google Mail IMAP account in Mail.app, go to File > Add Account. A wizard will open which prompts you to insert your Name, the eMail-address of the new account and the password. Don’t use the option for automatic configuration if it’s available. Info on what to type into the different fields can be obtained from Google [here|http://mail.google.com/support/bin/answer.py?answer=78799&topic=12814]. The most important are:
    1) Incoming Server: imap.gmail.com, port 993 (using SSL)
    2) Outgoing Server: smtp.gmail.com, port 465 or 587 (using SSL)
    3) Your account name is your full email address including "@gmail.com" (without the quotation marks)
    *Configuring the Google Mail account in Apple Mail*
    After you have added your Google Mail IMAP account to Mail.app, you’ll find a section for Google Mail in Mail.app’s sidebar with subfolders like "All Mail" (which has in turn several subfolders) and folders for each label you created with GoogleMail. Now you have to configure the account properly. Despite what [Google recommends|http://mail.google.com/support/bin/answer.py?answer=78892&topic=1281 4], I found the following settings to work best for me.
    In the sidebar, navigate to the subfolders Trash/Sent/Drafts/Junk of "Google Mail" (the one with the white folder icon instead of a blue one) in turn and go to "Mailbox" menu > "Use this mailbox for..." > Trash/Sent/Drafts/Junk respectively. Afterwards these folders show up as subfolders to the main Trash/Sent/Drafts/Junk folders in the sidebar (and at the same time disappear from the GMail section). Among others this step is necessary because of Google Mail’s implementation of labels. E.g., as Google states [here|http://mail.google.com/support/bin/answer.py?answer=78892&topic=12814]:
    Messages that are deleted from an IMAP folder (...) only have that label removed and still exist in All Mail
    So if you want to delete a message you have to set the option to "Use this mailbox for… Trash" as described above. Same applies to sent messages etc.
    Furthermore, make sure every checkbox in Mail's Preferences > Accounts > GoogleMail > Behavior is checked . (Some will already and automatically be checked when you apply the option "Use this mailbox for..." as described above).
    *Some basic troubleshooting tips*
    1) If your counter for unread messages in Mail.app doesn’t refresh properly, go to "Mailbox" menu > "Sync all accounts".
    2) If you have set up a Smart Mailbox in Mail e.g. for unread messages and every unread message of Google Mail shows up twice, then add the criterion "Message is not in mailbox" > "All Mail", and set the requirement for messages to comply with ALL conditions (instead of ANY). This is necessary because of every message there is a copy stored in All Mail.
    I hope these info will be regarded as helpful by anyone who tries to get started with Google Mail and experiences some problems on the way.
    The links given were accessible as of September, 3rd, 2008. The setup was tested on a MacBook with OS X 10.5.4 Leopard and Mail 3.4 (928/928.1).
    Good computing.
    floba
    (Note: the above given hints are personal suggestions and I don’t assume liability for any disorders that might occur after applying the described steps.)
    Do you want to provide feedback on this User Contributed Tip or contribute your own? If you have achieved Level 2 status, visit the User Tips Library Contributions forum for more information.

  • Apple Mail and Gmail IMAP

    With the iPhone coming to Verizon soon, I'd like to move back to Apple Mail from Gmail, but still want to keep Gmail as my source because my domain is setup with Google Apps but mostly because of the unparalleled spam filtering Gmail has. My problem is that even though I've configured Apple Mail exactly as Google recommends (shown below), I still have some issues.
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    Store deleted messages on the server > *do NOT check*
    I want to have true IMAP functionality here, but I'm not getting it. Sent messages work fine...if I send a message, it shows up in Apple Mail in the Sent folder and when I go to Gmail it is also in the Sent folder. BUT...when I delete a message in Apple Mail it goes to the Gmail *All Mail* folder (in Apple Mail and Gmail) and never shows up in the Gmail Trash on either Apple Mail or Gmail...where it should. I've tried changing the settings under *Apple Mail > Trash* but that doesn't fix the problem.
    I realize some of you might be inclined to say "It's Google problem...ask there" but I'm hoping a Gmail user here might have had this same issue before. Even as a dedicated Apple person for many years, I still can't give up Gmail and their spam filtering that Apple Mail can't come close to. Thanks for any suggestions.

    Thanks, Andy. I should have posted a closure statement on this thread as I finally figured everything out. The most frustrating thing is Google's own advice at http://mail.google.com/support/bin/answer.py?answer=78892# couldn't further from correct. After many hours of experimenting with settings, I finally came up with the correct ones. In fact, I'm in the process of writing an article about it since there is simply no definitive guidance on the web that I've been able to find in the time I've searched.
    Your comments are on target...everything on the *Behaviors Tab* needs to be checked (excepts Notes) and the *Delete when* settings must be set to Never. But there are a few other things that must be done, including some changes on Gmail Settings before Mail and Gmail will be perfectly synchronous. I'll post the entire solution on this forum when I finish the graphics.

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    FINALLY!  So after a couple years of coaching clients through the Godaddy/Apple Mail situation and lately a couple months of not using Apple Mail and using Postbox instead... I decided to give Apple Mail one more try.  I like the interface of it and am just used to it.
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    I have had this problem with Snow Leopard, then upgraded to Mavericks, and then Yosemite.... both times hoping it would solve the problem.  It never did.

    FINALLY!  So after a couple years of coaching clients through the Godaddy/Apple Mail situation and lately a couple months of not using Apple Mail and using Postbox instead... I decided to give Apple Mail one more try.  I like the interface of it and am just used to it.
    Tried the normal stuff that every one says to do... remove and add the email account, rebuild the mailbox, turn Mail offline/online, made sure I didn't have 25k emails in the inbox.  (Sidenote: Your inbox will stop syncing new emails if you have over 25k emails.  It will only sync the oldest 25k, so as you delete them the newer emails begin to show.
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    Apple Mail is still hanging on the "trash" folder though.
    The one thing I do not understand though is that I have 3 different Godaddy email accounts.  The other two work fine and one of them actually has over 35,000 total emails (not in the inbox).
    I have had this problem with Snow Leopard, then upgraded to Mavericks, and then Yosemite.... both times hoping it would solve the problem.  It never did.

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    But I think the lack of listing is not so bad, but is indicative that Apple doesn't seem to embrace these apps the way it does it's other OSX built in apps. They are basically good apps. I use them as my default apps along with iCal in order to always be in sync with the latest OSX release/update. I used to use 3rd party PIM apps but then had to always wait until they released their update to be in sync with the latest Apple OS. After awhile I realized the smarter approach was to use Apple's software as much as possible since they will be designed to work with the latest OS upon the release of the latest OS.
    But the built in apps: iCal, Addressbook and Apple Mail, while sufficient, are not full featured robust apps like their 3rd party competitors. I have to assume some this is financial since they are included in the OS where as 3rd party apps cost $40 and up, plus upgrade costs after a certain cycle lifespan.
    Personally, I never want to use a calendar, contact manager or email 3rd party clent again so that I am fully in the Apple family with hardware and software all made to work together.
    If the reason these type apps are not more robust is because Steven didn't feel we needed more, or because there are only so much design and programmng resources Apple can apply to essentially "free" apps, I would welcome a paid for "Pro" version of these apps to pay for more features.
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    I hope this is helpful to all and to Apple in terms of making their indigenous apps more robust for us, listing them in the OSX apps list in Support and Feedback and embrace them as signature Apple apps fully supported, developed and proud of.
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    Steven

    Example: while iCal and Addressbook sync with all your devices, Apple Mail doesn't. Now that I have a new 2nd computer (MBP), I would REALLY love it if all my folders on the left column were identical on both my Mac Pro and MacBook Pro.
    My Mail syncs, I don't know why yours doesn't. All the folders on the left of my Mail App are identical on all of my Macs and my iPhone.
    In Support, neither Apple Mail nor Addressbook are listed on OS apps.
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    Thanks, Andy. I should have posted a closure statement on this thread as I finally figured everything out. The most frustrating thing is Google's own advice at http://mail.google.com/support/bin/answer.py?answer=78892# couldn't further from correct. After many hours of experimenting with settings, I finally came up with the correct ones. In fact, I'm in the process of writing an article about it since there is simply no definitive guidance on the web that I've been able to find in the time I've searched.
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