Apple Mail error 1969-12-31 no sender / no reply

Dear all,
I would like your help because I have a problem which has been dragging the more than 1 year. He started in iOS 7 and since then he has been disturbing me. I've tried everything and still could not solve. I tried to contact the telephone support from Apple in Brazil, but said they have not even how to open a support ticket internally to check the problem. The attendant who spoke to me on the phone possessed a very limited knowledge of the product in which it lent support.
What are 2 things:
1 Several times my Google mailbox (Gmail) is appearing as gray (image1) and I can not open it. Other accounts from my iphone I open normally. I can only access the account again if I am in the task manager and make a kill in the mail app. and gotta open it again and hope to gmail account not be gray ... if gray again I have to repeat the same process described above.
2 Often when I open this Gmail account, appears several messages with the date of 31/12/69 with title No sender and no subject.
I can not do anything .. or delete, or open or anything. To solve this problem I have to give a kill in the mail app and try to open again to see if the error to the error ... but rarely for the first time. Sometimes was making this process more than 10 times and often do not get success.
Already tried to do everything. Restore, delete account and create again, upgrade IOS, etc ... I have this problem since the IOS 7 and when he was my old Iphone 5. I am now an iPhone 5s and the problem remains.
Researched by google and saw that this problem is not new. Has reported since 2010, but could not find a solution. As Apple's own staff told me he could not open a call to forward to the responsible department, I decided to write here.
Portuguese translator:
Pessoal,
Gostaria da ajuda de vocês, pois estou com um problema que já vem se arrastando a muito mais de 1 ano. Ele começou no IOS 7 e de lá para cá ele vem me atrapalhando. Já tentei de tudo e até hoje não consegui resolver. Já tentei entrar em contato com o suporte telefônico da Apple do Brasil, porém disseram que eles não tem nem como abrir um chamado internamente para sanar o problema. A atendente que falou comigo no telefone possuia um conhecimento muito limitado do produto no qual ela prestava suporte.
O que acontece são 2 coisas:
1- Diversas vezes a minha caixa de correio do Google (Gmail) fica aparecendo como cinza (imagem1) e não consigo abri-la. As outras contas do meu iphone eu abro normalmente. Só consigo acessar novamente a conta se eu for no task manager e dar um kill no app do mail. Ai tenho q abri-lo novamente e torcer para a conta do gmail não estar cinza... se estiver novamente cinza eu tenho que repetir o mesmo processo descrito acima.
2- Muitas vezes quando abro esta conta do Gmail, aparece diversas mensagens com a data do 31/12/69 com titulo Sem remetente e sem assunto.
Não consigo fazer nada.. nem deletar, nem abrir, nem nada. Para resolver este problema eu tenho que dar um kill no app do mail e tentar abrir novamente para ver se o erro para... mas raramente o erro para na primeira tentativa. As vezes ficou fazendo este processo mais de 10 vezes e muitas vezes não obtenho sucesso.
Ja tentei fazer de tudo. Restaurar, deletar conta e criar novamente, atualizar IOS, etc... Tenho esse problema desde o IOS 7 e quando ainda tinha meu antigo Iphone 5. Agora estou com um Iphone 5s e o problema permanece.
Pesquisei pelo google e vi que este problema não é novo. Tem relatos desde 2010, porém não consegui encontrar uma solução. Como a própria equipe da Apple me disse que não poderia abrir um chamado para encaminhar para o setor responsável, resolvi escrever aqui.

I Have the same problem. And worse, I have 4 e-mail set up on my phone, 3 are gmail, 2 work fine, just one (the one I use for Apple ID and iCloud) isn't working.
Anyone?

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