Apple Mail Font Issues with Outlook

Question

Have apple fixed this issue with fonts changing and appearing differntly when you send emails to users on Microsoft Outlook. Most of the forums have message posts from 2011 but 2 years on you would think the issue would be fixed.
I have a whole team of computer illiterate staff and can't expect them to change the font format everytime they send an email. It looks so unprofessional sending emails out like this - next step is to switch to outlook for mac - any good feedback on this, I've heard if you have high volume emails working through gmail imap accounts that it just crashes all the time?
Any help or plugins would be greatly appreciated.
Thanks

Answer 1

Hi Kurt,
Thank you for your response. I am fully aware of what you have just said, and I do follow this basic protocol. The 'gripe' is that it seems that when we setup our message font in preferences one is under the impression this is the font that will be sent out. I later discovered this is only my screen font, and when we compose an email this font (for instance Arial 12pt) is not tagged in the outgoing message. In-fact it is left blank, and the receivers mail will change it to a default such as times new roman. However this seems to create strange changes on the receivers end and sometimes the font can come out huge or varying, there is no consistency and the email looks ugly, As a business owner, my email is my letter head, and is a communicational face of my business.
The issue could be easily resolved with an option for an Apple Mail user to set up what font they want their out going message to be in and for Apple Mail to actually tag that font in the message. Without the 'user' having to each time manually choose this font.
I always use Arial 12pt for my out going message, but it's frustrating that I have to each time select my text and change the font and point size, (which means my screen message font has to be another font and size otherwise apple mail does not pick up the change). What I, and from what I can see many people, don't understand is most Mail Software (if not all), except Apple mail, don’t have this issue. And if I used a different mail app I can choose my out going font such as Arial 12pt, and the receiver will see the same font (obviously providing it's a websafe font), and I don't need to keep telling the programme to make it Arial every-time I compose a new message. This would save time.
I know that this ‘gripe’ is not only myself, and that there is a large number of people out there also annoyed by this, and many Apple uses choose not to use Apple mail simply because of this reason. Which is a shame, because Apple mail in my opinion is the best mail app out there.
I don't expect the programme to be perfect, but this is basic user experience and basic functionality, so why can't Apple correct it? All the amazing features in the world are worthless if the basics ‘user experience’ is not friendly.
I really really hope Apple does something about it, or at least develop a plugin that we can download to sort it out for those of us who want to use mail as I have described.
Attachment Tamer has sorted out the whole compatibility and friendliness of attachments, and I can set up how I want my attachments to work, I do it once and don't have to think about it again. I did have to pay for this function. But I should not have had to. this is not a feature I should have had to plugin, it should come standard with Mail, every other mail software does, so it is a user expectation... And the same goes for how we set up our fonts, in Rich Text, I should only need to set it up once and not think of it again, a general out going font should be a standard function.
As I said, I do ‘put up with it’ mostly because I’m an Apple fan, and In general hugely happy with the Apple products. But should someone have to ‘put up’ with something like this, when it is something so small that should really have been sorted out years ago in the early versions of Mail?
Sorry Kurt, I'm not really moaning at you directly, it's just that its a frustrating non-feature that I can see Apple is not even taking into consideration, and probably will never look at sort out. Why, is the question?