Apple mail fonts are unreadable

No one seem to have a constructive answer to this problem.  I know about command + , I even purchased zoom app.. I copied and pasted the suggested commend on the terminal.....Nothing work. When I hit reply or compose new email, the display fonts are unreadable.  I enlarged to 20 so i can read on my IMac (mountain lion) but people receive my email say the fonts are huge on their computer.
Please help!

Thank you for your reply.
I have, but it doesn't help. When I compose a reply the original message is again showing on my screen as a 15 point font message, which is what it is when I then send my message. That will look awful on the recipient's computer.
I have tested it out by sending a mail to my Outlook mail from my work mail account. My work e-mail account uses Outlook and send mails with a default font and size - Calibri 11. So it should be received in Apple Mail with that font. It appears to be, but when I compose a reply, the message text increases in size to Calibri 15 point, even though my reply is in Calibri 11 point (which is what I have set it to be in Mail/Preferences/Fonts and Colours.
The only way that I have been able to fix this is to manually change the sender's font to Calibri 11 point, and then reply. But that is tedious and I don't want to have to do that every time I reply to a mail. It's easier just to reply by accessing Outlook.com through the internet and working of that.
Any advice appreciated!

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