Apple Mail freezes up repeatedly

Since the recent upgrades to Yosemite in January 2015 (10.10.2) or thereabouts, Apple Mail freezes up all the time. It seems to get worse from day-to-day. Very frustrating. I run it on a new Apple Mac - didn't have many issues before. My wife has other Mail issues on her Macbook Pro.
Hope Apple pays more attention to fixing Apple Mail, which we all use a lot!!!!

Apple doesn’t routinely monitor the discussions. These are mostly user to user discussions.
Send Apple feedback. They won't answer, but at least will know there is a problem. If enough people send feedback, it may get the problem solved sooner.
Mail Feedback
Or you can use your Apple ID to register with this site and go the Apple BugReporter. Supposedly you will get an answer if you submit feedback.
Feedback via Apple Developer

Similar Messages

Apple Mail Freezes

I am having a problem with Apple Mail freezing upn launc. the cursor spins continually and I cannot launc other apps except in "safe" mode" or relaunc in regular mode then I am able to launch other apps. Any answers out there. Thanks

When you have the problem, note the exact time: hour, minute, second.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above. Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first. Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. In most cases, a few dozen lines are more than enough. It is never necessary or helpful to post more than about 100 lines. "The more, the better" is not the rule here.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

Apple mail freezes constantly under Mavericks

Every since I upgraded to Mavericks last year, Apple Mail constantly freezes. It opens, I generally can get mail, but if I leave it open for a bit, it either stops receiving mail or when I try to send an email it freezes. The only way out is to force quit, and most times the only way to get it to work again is to restart. This does not happen on my wife's account so it appears not to be a system wide problem. I did try a few suggestions posted on here in the past and got some temporary relief, but problem still persists. Have considered trying to migrate my admin account to a new desktop account to see if that helps, but haven't had the time (and could use some good instructions for moving things). Don't want to upgrade to Yosemite as need to use some programs that aren't capatible.
My system is a MacPro, with 8BG RAM, OS 10.9.5. Also, use Suitcase and most of the Adobe Creative Suite quite often. Have noticed that freezing often increases if I leave an Adobe program open while Mail is open. Wondering if a font could be a culprit??
Any suggestions appreciated

Do a backup.
Quit Mail.
Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Go to Library/Containers/com.apple.mail. Move the folder com.apple.mail to your desktop. You must move the entire folder, not just the contents.
Restart, re-launch Mail and test. If the problem is solved, recreate any required Mail settings and import any emails you want to save from the folder on the desktop. You can then put the folder in the Trash. If the problem remains, return the folder to where you got it replacing the one that is there.
Information learned from Linc Davis. Thanks to leonie for some information contained in this.
Crashes/quits unexpectedly

IOS 8.1 Apple Mail Freeze

I use apple mail for work and look and get about 75 to 100 emails a day. Several times a day the mail app would just freeze. This started after upgrading to iOS 8.1. At work we are starting to call them android moments. Having so many of them now that I think I should have bought a Android. The Note 4 is starting to look better and better. iOS 8 has been an epic fail.

Thanks, Glenn. I get as far as the Advanced Settings screen, and there are 3 items for choices:
• Use SLL - on
• Move Discarded Messages into:
Deleted Mailbox - check
Archive Mailbox - not checked
• S/MIME
S/MIME - off
I don't see how I can choose to NOT delete messages. (I'm assuming that the Move Discarded Messages into: Deleted Mailbox is a setting to tell iOS 8 what to do with a message that I choose to delete from my iPhone.)
Any further guidance?
thanks,
Bill

Apple Mail freezes the entire system

This just started today after absolutely no problems with my system in the last 20 months of ownership.
This morning I got the spinning beach ball and my computer became completely unresponsive. I could not force quit any apps or switch between them. I thought it was something to do with iTunes because it tends to be less than snappy at start up due to a lot of music and video however, that wasn't the issue. After a few hours of messing about, disconnecting peripherals and turning off time machine it became evident that Apple Mail was causing the trouble.
I'm pretty good at pruning my mail and emptying the trash and I've also used disk tools to repair the disk permissions. I don't save drafts to the server and I don't add invitations to iCal.
I haven't added any new applications and the only recent update was the iTunes update that I installed after the trouble started.
As long as I don't launch Mail, the computer is golden. If I do launch it there is a minimum of 5 minutes of innactivity and at any time it might go awry and cause another 3 - 5 minute period of completely useless innactivity.
Any thoughts? I know Mozilla will take over quite nicely but I don't want to switch mail clients because Apple Mail has been just fine since I started using it with exception to today.
Thanks,
Andrew

Hi, I haven't actually tried this in 10.6.x, or maybe I have & forgot!
Not certain, but this can fix myriad Mail problems...
Safe Boot from the HD, (holding Shift key down at bootup), it will try to repair your Disk Directory while the spinning radian is happening, so let it go, run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, then move this folder & file to the Desktop.
Move this Folder to the Desktop...
/Users/YourUserName/Library/Caches/Mail/
Move this file to the Desktop...
/Users/YourUserName/Library/Mail/Envelope Index
Reboot.
If that doesn't do it and you can afford to redo all your Rules, try these & reboot...
/Users/YourUserName/Library/Mail/MessageRules.plist
/Users/YourUserName/Library/Mail/MessageRules.plist.backup

Apple Mail Freezing

Hi all,
my Mail app on my work computer (OS X 10.67) has recently been beach ball freezing every time I compose a new message, specifically when I press tab and start typing someone's address in the CC field. Sometimes if I wait long enough it recovers but other times I have to force quit.
This started happening when my company changed domain names/email addresses. I don't know many details to be honest, but when the name change happened my Mail app didn't need adjusting. For example, when I started typing John's name as the recipient in a new message, the autofill would input his new email address - which is great but I suspect this is also the culprit causing the freezing? Could anyone shed any light on this?
Thanks,
Jordan

Without more details on exactly what changes you're dealing with and what happens, it's hard to suggest any sort of solution. One thing you should probably try first is to install the 10.6.8 Update; that may fix this issue, whatever it might be.

Apple Mail 10.5.2 freezes when trying to IMAP sync Apple To Do Items folder

Hi - my Apple Mail freezes when trying to IMAP sync Apple To Do Items folder. This only started after Leopard 10.5.2.
A copy of my console log is shown below. Looks like there is some calendar with a nil UID -- and the program has a bug that it can't handle this.
Does anyone now how I get rid a nil UID (either an empty folder or an item with a null UID) to workaround this bug?
2/20/08 8:45:19 AM Feb 20 Mail[9754] * -[CalCalendarStore calendarWithUID:]: UID is nil during invocation of -[ToDoReconciler requestReconciliation:]
Stack Trace: (
2498794059,
2525638907,
2498793515,
2498793578,
6043006,
9130735,
9129278,
9129058,
8690574,
8687453,
8665789,
8664608,
2498816893,
2498815336,
9279289,
9278235,
2418472365,
2418471252,
2513136725,
2513136402
))

It looks as if you've the problem discussed in this -> https://discussions.apple.com/thread/4766577?tstart=0 (and other) threads.
Basically the soldering on your GPU is defective and the GPU probably needs to be reballed: if you take it to Apple they will just want to replace the logic board. If you're still under AppleCare, or if they will replace it gratis, that may fix your problem temporarily. A reball may also be temporary, but it's less expensive and there are repair centers that offer up to a one-year warranty: much better than Apple's 90-day warranty.
Have a look at the thread above: no need to read it all - just give it a glance and leave a message there if you wish.
Good luck,
Clinton
MacBook Pro (15” Late 2011), OS X 10.??, 16GB Crucial RAM, 960GB M500 Crucial SSD, 27” Apple Thunderbolt Display

Apple Mail: What's the best way to repair existing install?

I have a new G5 Intel iMac 24". Just recently (within the last couple of days) Mail has been freezing and not doing any of the most basic things (reply, etc).
The only thing I've done to the computer is run the latest version of OnyX.
So I'm wondering: can I "repair" the current install of Mail by using Pacifist and re-installing Mail? And if I do that, will I lose all my preferences, accounts, emails, etc.?
Or have I just stuffed things up with OnyX, and should I hit the "go back to default settings" and see if that fixes it?
I'm currently using Entourage for my email and it works flawlessly - I switched to that yesterday and imported all the settings and accounts, etc., from Apple Mail.

Hi Dexter.
The exact problem is Apple Mail freezes or "hangs" from
the moment it's launched.
Verify/repair the startup disk (not just permissions), as described here:
The Repair functions of Disk Utility: what's it all about?
Go to Apple Menu > System Preferences > Network, choose Network Port Configurations from the Show popup menu, and make sure that the configuration used to connect to Internet appears at the top of the list.
Finally, try launching Mail under the following conditions (you may need to force quit it first if it’s running) and post back with your observations:
1. Holding the Shift key down until the main window appears.
2. With no Internet connection.

Apple mail won't reinstall

Hope someone can help - I had a problem with apple mail freezing after sending a large jpeg message- nothing was going out and nothing was coming in. I had a similar problem previously which I fixed by deleting and rebuilding the account. I think I may have made a big mistake here as I have deleted the actual mail application this time and it is nowhere to be seen. I thought I could just reinstall the application with the SL applications install dvd but when I go to 'customize' and then 'bundled applications', mail isn't listed as an option. I have tried the general install and no luck - mail simply isn't there. I am now using a free trial of 'Postbox' which is working fine but I will have to pay for that eventually (and perhaps for every upgrade?) I dislike using the online mail service by my provider (sky). Does anyone know how to get the apple mail application back on my machine? Please help!

After a bit of help, I have used Pacifist to extract the mail application from the install DVD and then updated with the Mac OS X 10.6.4 combo - everything is back to normal! Wonderful.

Apple Mail and Chrome open at startup

I have OS 10.9.3. The past few days when I start up my computer in the morning, Apple Mail and my Chrome browser open by themselves. I do not have any startup items in my account except for Dropbox. I do not leave any apps open at shutdown. I have quit those apps before I shut down at night. I've looked through some of the support discussions and none of the solutions apply since these apps are not in my startup items and I don't leave them open at shutdown. I can't find a reason for this.   Any suggestions would be appreciated.

This morning both apple mail and chrome opened again. I went into console and there was a string of repeating items about apple mail (probably repeated at least 25 times or more). Below is what was repeated. Below that was a chome string repeated 4 times. If any of this gives you an idea of the issue, please let me know. Thanks.
Console message about apple mail, which was repeating over and over:
7/9/14 5:43:55.013 AM Mail[187]: *** Assertion failure in -[MFLocalAccount mailboxForRelativePath:isFilesystemPath:create:], /SourceCache/Mail/Mail-1878.6/FrameworkTargets/MailFramework/Accounts/MFMailAcc ount.m:4296
Absolute path passed into -[MFLocalAccount mailboxForRelativePath:isFilesystemPath:create:]: /Users/roberts/Documents/Archived Mail/*BUSINESS MAIL 2.mbox
0   MailCore                            0x00007fff8d6088bc -[MCAssertionHandler _handleFailureWithPreamble:description:arguments:] + 141
1   MailCore                            0x00007fff8d60872d -[MCAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 215
2   Mail                                0x00007fff8d9c2045 -[MFMailAccount mailboxForRelativePath:isFilesystemPath:create:] + 204
3   Mail                                0x00007fff8d9c32df +[MFMailAccount mailboxForURL:forceCreation:syncableURL:] + 435
4   Mail                                0x00007fff8d9d51b3 __43+[MFMailbox queueUpdateCountsForMailboxes:]_block_invoke841 + 48
5   CoreFoundation                      0x00007fff948196df __65-[__NSDictionaryM enumerateKeysAndObjectsWithOptions:usingBlock:]_block_invoke + 111
6   CoreFoundation                      0x00007fff948195ee -[__NSDictionaryM enumerateKeysAndObjectsWithOptions:usingBlock:] + 222
7   Mail                                0x00007fff8d9d50a0 __43+[MFMailbox queueUpdateCountsForMailboxes:]_block_invoke + 270
8   Foundation                          0x00007fff9499c0b5 -[NSBlockOperation main] + 75
9   Foundation                          0x00007fff9497b8a1 -[__NSOperationInternal _start:] + 631
10 Foundation                          0x00007fff9497b54b __NSOQSchedule_f + 64
11 libdispatch.dylib                   0x00007fff903f528d _dispatch_client_callout + 8
12 libdispatch.dylib                   0x00007fff903f97e3 _dispatch_async_redirect_invoke + 154
13 libdispatch.dylib                   0x00007fff903f528d _dispatch_client_callout + 8
14 libdispatch.dylib                   0x00007fff903f7082 _dispatch_root_queue_drain + 326
15 libdispatch.dylib                   0x00007fff903f8177 _dispatch_worker_thread2 + 40
16 libsystem_pthread.dylib             0x00007fff906f3ef8 _pthread_wqthread + 314
17 libsystem_pthread.dylib             0x00007fff906f6fb9 start_wqthread + 13
7/9/14 5:43:55.014 AM Mail[187]: *** Assertion failure in -[MFLocalAccount mailboxForRelativePath:isFilesystemPath:create:], /SourceCache/Mail/Mail-1878.6/FrameworkTargets/MailFramework/Accounts/MFMailAcc ount.m:4296
Absolute path passed into -[MFLocalAccount mailboxForRelativePath:isFilesystemPath:create:]: /Users/jillroberts/Documents/Archived Mail/Travel 2.mbox
0   MailCore                            0x00007fff8d6088bc -[MCAssertionHandler _handleFailureWithPreamble:description:arguments:] + 141
1   MailCore                            0x00007fff8d60872d -[MCAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 215
2   Mail                                0x00007fff8d9c2045 -[MFMailAccount mailboxForRelativePath:isFilesystemPath:create:] + 204
3   Mail                                0x00007fff8d9c32df +[MFMailAccount mailboxForURL:forceCreation:syncableURL:] + 435
4   Mail                                0x00007fff8d9d51b3 __43+[MFMailbox queueUpdateCountsForMailboxes:]_block_invoke841 + 48
5   CoreFoundation                      0x00007fff948196df __65-[__NSDictionaryM enumerateKeysAndObjectsWithOptions:usingBlock:]_block_invoke + 111
6   CoreFoundation                      0x00007fff948195ee -[__NSDictionaryM enumerateKeysAndObjectsWithOptions:usingBlock:] + 222
7   Mail                                0x00007fff8d9d50a0 __43+[MFMailbox queueUpdateCountsForMailboxes:]_block_invoke + 270
8   Foundation                          0x00007fff9499c0b5 -[NSBlockOperation main] + 75
9   Foundation                          0x00007fff9497b8a1 -[__NSOperationInternal _start:] + 631
10 Foundation                          0x00007fff9497b54b __NSOQSchedule_f + 64
11 libdispatch.dylib                   0x00007fff903f528d _dispatch_client_callout + 8
12 libdispatch.dylib                   0x00007fff903f97e3 _dispatch_async_redirect_invoke + 154
13 libdispatch.dylib                   0x00007fff903f528d _dispatch_client_callout + 8
14 libdispatch.dylib                   0x00007fff903f7082 _dispatch_root_queue_drain + 326
15 libdispatch.dylib                   0x00007fff903f8177 _dispatch_worker_thread2 + 40
16 libsystem_pthread.dylib             0x00007fff906f3ef8 _pthread_wqthread + 314
17 libsystem_pthread.dylib             0x00007fff906f6fb9 start_wqthread + 13
And this was repeated 4 times about google chrome:
7/9/14 5:44:43.659 AM GoogleSoftwareUpdateDaemon[347]: -[KSUpdateCheckAction performAction] KSUpdateCheckAction starting update check for ticket(s): {(
<KSTicket:0x332260
productID=com.google.Keystone
version=1.1.0.3659
xc=<KSPathExistenceChecker:0x330630 path=/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bundle/>
serverType=Omaha
url=https://tools.google.com/service/update2
creationDate=2014-07-06 20:51:03
>
Using server: <KSOmahaServer:0x425910
engine=<KSDaemonUpdateEngine:0x32a630>
params={
EngineVersion = "1.1.0.3659";
ActivesInfo = {
"com.Google.GoogleEarthPlus" = {
LastRollCallPingDate = 2011-07-03 07:00:00 +0000;
"com.google.Keystone" = {
LastActivePingDate = 2014-07-08 07:00:01 +0000;
LastActiveDate = 2014-07-09 10:44:43 +0000;
LastRollCallPingDate = 2014-07-08 07:00:01 +0000;
"com.google.Chrome" = {
LastActivePingDate = 2014-07-08 07:00:00 +0000;
LastActiveDate = 2014-07-09 10:43:51 +0000;
LastRollCallPingDate = 2014-07-08 07:00:00 +0000;
"com.Google.GoogleEarthPlus.intel" = {
LastRollCallPingDate = 2014-07-08 07:00:00 +0000;
UserInitiated = 0;
IsSystem = 1;
OmahaOSVersion = "10.9.4_i486";
Identity = KeystoneDaemon;
AllowedSubdomains = (
".omaha.sandbox.google.com",
".tools.google.com",
".www.google.com",
".corp.google.com"
>

My iphone 3g stays on the apple logo for about 4 minutes then flashes white and goes back to the apple screen, it repeats untill battery is flat, every now and then im lucky enough to get it to turn on but not very often and then it freezes and repeats??

hello my name is kirstie, i updated to firmware 4.2.1 .....my iphone 3g stays on the apple logo for about 4 minutes then flashes white and goes back to the apple screen, it repeats untill battery is flat, every now and then im lucky enough to get it to turn on but not very often and then it freezes and repeats the same problem?? (if i turn the phone off my pressing the two buttons it wont keep rebooting, its only when i leave it after turning it on)
I have reset the phone, full firmware restore, even downgraded back from firmware 4.2.1 to .3.1.3 official by using dfu mode and still doesnt fix.
(i correctly got out of dfu mode after the downgrade)
i can enter dfu mode and recovery, and update through itunes with no problem, but it doesnt fix the problem,
i have searched and found no answer to this problem, every option availible to try that i know of i have tried and failed. i dont care about preserving my content i just want a fix. i have a good understanding how to operate software on a computer and shouldnt be too confused by any advice given, so plz even if the answer is very complex i wish to try anything, please help me to get my iphone working.

Anyone have any suggestions? or is everyone else just as clueless as me !

How do I remove Apple Mail from my hard drive? Over 10,000 downloaded into my mail and continues to freeze up--- I just want to use my gmail account directly

How do I remove Apple Mail from my hard drive? Over 10,000 downloaded into my mail and continues to freeze up--- I just want to use my gmail account directly

I go to Gmail to do my email yes, in my browser, but ya know how sometimes you click on a website to email someone and it pulls up apple mail, and then tons of email dump into apple mail and it frequently causes my computer to lock up and have to shut down w/escape. I thought it would be better to take it off if I could

My macbook pro (August 2010) keeps freezing when apple mail starts up. This happens every 2nd time I turn on my Macbook Pro. This forces me to hold down the power button to restart my Macbook Pro. Does anyone else experience this, and is there a fix? Thx

My macbook pro (August 2010) keeps freezing when apple mail starts up. This happens every 2nd time I turn on my Macbook Pro. This forces me to hold down the power button to restart my Macbook Pro. Does anyone else experience this, and is there a fix? Thx.
since upgrading to OS lion, my mac book pro (2010 August) keeps freezing (non responsive, requires restart) when i turn on my mac and the system is trying to open apple mail. while apple mail is attempting to collect new mail, the macbook pro freezes. this happens every 2nd time i try to start up my computer. this only started happening after i upgraded to OS lion. please let me know what I need to do to fix this. being forced to restart every 2nd time i turn on my macbook pro has been very frustrating. not sure if apple mail is also the cause of my macbook pro for being very slow during start-up (on the occasion the computer doesn't freeze).

I am having similar 'freezing' problems with many programs (Mail, Safari, iTunes, etc.). I have done a clean install of Lion instead of an upgrade when it came out. Perhaps something went wrong with my install? I'm thinking about wiping and reinstalling.

Apple Mail/System Freeze

My computer has been locking up in the past few days while using Apple Mail. I am having trouble identifying the exact nature of the problem as it seems a bit random.
The result, though, is clear. The cursor freezes and I am unable to "force quit". I have to power down and reboot.
After some Google searches, I tried repairing my disc permissions as well as deleting my Mail preferences file.
I am wondering if it might have anything to do with the recent security update.
Thanks, gjcooke

You're welcome.
Go to Apple Menu > System Preferences > Network > Show: Network Port Configurations, and make sure that the configuration used to connect to Internet appears at the top of the list. You may also want to temporarily disable any communications/networking configuration enabled, but not in use.
How many accounts do you have and what type (POP, IMAP, .Mac) are they?
Do you have any third-party Mail plugins? Do you have either a /Library/Mail/Bundles or a ~/Library/Mail/Bundles folder in the Finder?
Go to Apple Menu > System Preferences > Accounts > Login Items. What do you see there?
Note: For those not familiarized with the ~/ notation, it refers to the user's home folder. You can easily locate any of the folders referred to in this post by copying the file path here, doing Go > Go to Folder in the Finder, and pasting the file path there.

Apple Mail fetch repeatedly times out

This is not a specific Lion problem but has continued under Lion, it's related to Apple Mail. On each of our 4 Macs our mail fetch from our ISP frequently times out on all POP email accounts, repeatedly asking for a password even though the password is clearly stored in Mail preferences and Keychain. Sometimes I find that the POP email passwords are deleted from Mail, although they are always there in the Keychain. It only happens with POP, not IMAP etc. Needless to say our ISP has been vague and unhelpful. Any suggestions?

Even if it happens from outside their network, your mail still uses the same settings for servers and ports as to what you put into the settings. So, it's still routed through them regardless of the network your on. That why I suggested it may be the cause. Like I said, the same problem went on with ATT for many months.
There were many thoughts also on how mac mail was talking to the ISP, but in my case wasn't the problem. If you open up connection doctor in mail and test the connections from time to time, it failed in many cases. Sometimes, it failed constantly.
And since you've said it happens outside your network, that should eliminate your router.
So, you may want to talk with your ISP support group and ask them if they are making any changes to ports or servers. And if you haven't, check their website and search for mail server and port settings for mac to make sure you have the latest.
And I do understand that it's probably a wasted effort because most of the time they won't know what's going on.
I feel your pain.

Apple Mail freezes up repeatedly

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