Apple Mail: Not Responding

When I open my Mail program over the last few days it does nothing - does not even show the Mail Message Window. I have to Force Quit (message says Mail Not Responding). This happens over and over again. I used Disk Utility to check preferences and repaired all (not much there and nothing relating to Mail). Still won't work. In general Apple Mail has not been working well for awhile that along with MobileMe... delivering multiple emails of the same message and loosing Sent messages. What is happening to this program? Do I have to use Microsoft Office to find a dependable eMail Client software? As it stands I have started using Office on our other computers just so we can receive our email and not worry about loosing or storing Sent and Received Mail.
I am running Mac OS X Leopard 10.5.8 on my workstation. I have Snow Leopard ready to install but was waiting to complete time critical work before installing new system software - perhaps that will be the answer to the problem(?). Anyone having this problem and if so - have you found a solution?
Note: I do receive mail on my iPhone and on iPad thankfully using Apple's Mail program but those are mobile devices - we require dependable email to run our business on our desktops.

Mail in Leopard should not have such problems. Disk Utility repairs permissions, not preferences. I'm assuming your only e-mail account is with Mobileme?

Similar Messages

Apple mail not responding 10.9.1

My apple mail stopped responding. It was working after the mavricks update, but now it has stopped responding. I have to force quit every time i try to open it.
Any help would be greatly appreciated.

I'm having a similar problem. I have two mail accounts, my .mac account and one through my ISP. Yesterday, on my .mac account a box would pop-up and say that my password was being rejected. I would reenter my correct password, but .mac would not accept it. I can get my .mac mail via Safari (going to .mac and logging in), but not through Mail. This is still happening today. I'm wondering if there is a problem with .mac?
I tried logging out and doing a restart and when I did that, I got the same weird pop-up box I got last summer (WebDav wanting password for a web site that included iDisk).
Methinks this is an Apple .mac/idisk server problem.

HT5361 Mail not responding with one user, but works with other user. Tried reinstalling Mountain Lion OS but did not work.

Mail not responding under one user. Need to Force Quit to get out of it. My mail works when I log on as a user. Downloaded the latest Mountain Lion updates and reinstalled Mountain Lion as per Apple Phone Support instructions
TIA

Thanks for reponding. Here is the Console display. I hope this can help.
2013-09-08 8:11:49.646 AM Mail[449]: Using V2 Layout
2013-09-08 8:11:50.104 AM Mail[449]: Cannot lock focus on image <NSImage 0x7ffefba4c1a0 Size={0, 0} Reps=(
)>, because it is size zero.
2013-09-08 8:11:50.107 AM Mail[449]: (
          0   CoreFoundation                      0x00007fff970d5b06 __exceptionPreprocess + 198
          1   libobjc.A.dylib                     0x00007fff96aab3f0 objc_exception_throw + 43
          2   CoreFoundation                      0x00007fff970d58dc +[NSException raise:format:] + 204
          3   AppKit                              0x00007fff8e3ec21c -[NSImage _lockFocusOnRepresentation:rect:context:hints:flipped:] + 334
          4   AppKit                              0x00007fff8e3ec0b8 __51-[NSImage lockFocusWithRect:context:hints:flipped:]_block_invoke_0 + 82
          5   AppKit                              0x00007fff8e33b406 -[NSImage _usingBestRepresentationForRect:context:hints:body:] + 170
          6   AppKit                              0x00007fff8e3ec056 -[NSImage lockFocusWithRect:context:hints:flipped:] + 210
          7   AppKit                              0x00007fff8e3ebf76 -[NSImage lockFocusFlipped:] + 125
          8   AppKit                              0x00007fff8e1cf2b0 -[NSGradientColor _updatePatternImage] + 121
          9   AppKit                              0x00007fff8e1ceeff -[NSGradientColor _updatePattern] + 487
          10 AppKit                              0x00007fff8e1cec8f -[NSGradientColor set] + 26
          11 AppKit                              0x00007fff8e44460c -[NSTableView drawBackgroundInClipRect:] + 657
          12 AppKit                              0x00007fff8e443d0f -[NSTableView drawRect:] + 1086
          13 AppKit                              0x00007fff8e328064 -[NSView _drawRect:clip:] + 4217
          14 AppKit                              0x00007fff8e3266c1 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 1656
          15 AppKit                              0x00007fff8e326ad9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2704
          16 AppKit                              0x00007fff8e326ad9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2704
          17 AppKit                              0x00007fff8e326ad9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2704
          18 AppKit                              0x00007fff8e326ad9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2704
          19 AppKit                              0x00007fff8e326ad9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2704
          20 AppKit                              0x00007fff8e326ad9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2704
          21 AppKit                              0x00007fff8e326ad9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2704
          22 AppKit                              0x00007fff8e326ad9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2704
          23 AppKit                              0x00007fff8e3246f2 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 817
          24 AppKit                              0x00007fff8e324143 -[NSThemeFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 314
          25 AppKit                              0x00007fff8e31fd6d -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 4675
          26 AppKit                              0x00007fff8e2e9c93 -[NSView displayIfNeeded] + 1830
          27 Mail                                0x0000000105859377 Mail + 189303
          28 AppKit                              0x00007fff8e2e91cc _handleWindowNeedsDisplayOrLayoutOrUpdateConstraints + 738
          29 AppKit                              0x00007fff8e8b4901 __83-[NSWindow _postWindowNeedsDisplayOrLayoutOrUpdateConstraintsUnlessPostingDisabled]_block_ invoke_01208 + 46
          30 CoreFoundation                      0x00007fff9709c417 __CFRUNLOOP_IS_CALLING_OUT_TO_AN_OBSERVER_CALLBACK_FUNCTION__ + 23
          31 CoreFoundation                      0x00007fff9709c381 __CFRunLoopDoObservers + 369
          32 CoreFoundation                      0x00007fff970777b8 __CFRunLoopRun + 728
          33 CoreFoundation                      0x00007fff970770e2 CFRunLoopRunSpecific + 290
          34 HIToolbox                           0x00007fff96d70eb4 RunCurrentEventLoopInMode + 209
          35 HIToolbox                           0x00007fff96d70b94 ReceiveNextEventCommon + 166
          36 HIToolbox                           0x00007fff96d70ae3 BlockUntilNextEventMatchingListInMode + 62
          37 AppKit                              0x00007fff8e2e6533 _DPSNextEvent + 685
          38 AppKit                              0x00007fff8e2e5df2 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
          39 AppKit                              0x00007fff8e2dd1a3 -[NSApplication run] + 517
          40 AppKit                              0x00007fff8e281bd6 NSApplicationMain + 869
          41 libdyld.dylib                       0x00007fff8d5427e1 start + 0
2013-09-08 8:11:50.140 AM Mail[449]: Cannot lock focus on image <NSImage 0x7ffefb814390 Size={0, 0} Reps=(
)>, because it is size zero.
2013-09-08 8:11:50.143 AM Mail[449]: (
          0   CoreFoundation                      0x00007fff970d5b06 __exceptionPreprocess + 198
          1   libobjc.A.dylib                     0x00007fff96aab3f0 objc_exception_throw + 43
          2   CoreFoundation                      0x00007fff970d58dc +[NSException raise:format:] + 204
          3   AppKit                              0x00007fff8e3ec21c -[NSImage _lockFocusOnRepresentation:rect:context:hints:flipped:] + 334
          4   AppKit                              0x00007fff8e3ec0b8 __51-[NSImage lockFocusWithRect:context:hints:flipped:]_block_invoke_0 + 82
          5   AppKit                              0x00007fff8e33b406 -[NSImage _usingBestRepresentationForRect:context:hints:body:] + 170
          6   AppKit                              0x00007fff8e3ec056 -[NSImage lockFocusWithRect:context:hints:flipped:] + 210
          7   AppKit                              0x00007fff8e3ebf76 -[NSImage lockFocusFlipped:] + 125
          8   AppKit                              0x00007fff8e1cf2b0 -[NSGradientColor _updatePatternImage] + 121
          9   AppKit                              0x00007fff8e1ceeff -[NSGradientColor _updatePattern] + 487
          10 AppKit                              0x00007fff8e1cec8f -[NSGradientColor set] + 26
          11 AppKit                              0x00007fff8e44460c -[NSTableView drawBackgroundInClipRect:] + 657
          12 AppKit                              0x00007fff8e443d0f -[NSTableView drawRect:] + 1086
          13 AppKit                              0x00007fff8e328064 -[NSView _drawRect:clip:] + 4217
          14 AppKit                              0x00007fff8e3266c1 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 1656
          15 AppKit                              0x00007fff8e326ad9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2704
          16 AppKit                              0x00007fff8e326ad9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2704
          17 AppKit                              0x00007fff8e326ad9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2704
          18 AppKit                              0x00007fff8e326ad9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2704
          19 AppKit                              0x00007fff8e326ad9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2704
          20 AppKit                              0x00007fff8e326ad9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2704
          21 AppKit                              0x00007fff8e326ad9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2704
          22 AppKit                              0x00007fff8e326ad9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2704
          23 AppKit                              0x00007fff8e3246f2 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 817
          24 AppKit                              0x00007fff8e324143 -[NSThemeFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 314
          25 AppKit                              0x00007fff8e31fd6d -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 4675
          26 AppKit                              0x00007fff8e2e9c93 -[NSView displayIfNeeded] + 1830
          27 Mail                                0x0000000105859377 Mail + 189303
          28 Foundation                          0x00007fff92d248a1 __NSFirePerformWithOrder + 359
          29 CoreFoundation                      0x00007fff9709c417 __CFRUNLOOP_IS_CALLING_OUT_TO_AN_OBSERVER_CALLBACK_FUNCTION__ + 23
          30 CoreFoundation                      0x00007fff9709c381 __CFRunLoopDoObservers + 369
          31 CoreFoundation                      0x00007fff970777b8 __CFRunLoopRun + 728
          32 CoreFoundation                      0x00007fff970770e2 CFRunLoopRunSpecific + 290
          33 HIToolbox                           0x00007fff96d70eb4 RunCurrentEventLoopInMode + 209
          34 HIToolbox                           0x00007fff96d70b94 ReceiveNextEventCommon + 166
          35 HIToolbox                           0x00007fff96d70ae3 BlockUntilNextEventMatchingListInMode + 62
          36 AppKit                              0x00007fff8e2e6533 _DPSNextEvent + 685
          37 AppKit                              0x00007fff8e2e5df2 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
          38 AppKit                              0x00007fff8e2dd1a3 -[NSApplication run] + 517
          39 AppKit                              0x00007fff8e281bd6 NSApplicationMain + 869
          40 libdyld.dylib                       0x00007fff8d5427e1 start + 0

Users of imovie experience a lot of problems and crying for help and no one at Apple did not respond I do not understand how a company like Apple puts experts to help users Please note that anonymous experts in Internet offer their help for money

Users of imovie experience a lot of problems and crying for help and no one at Apple did not respond
I do not understand how a company like Apple puts experts to help users
Please note that anonymous experts in Internet offer their help for money

Users of imovie experience a lot of problems and crying for help and no one at Apple did not respond
I do not understand how a company like Apple puts experts to help users
Please note that anonymous experts in Internet offer their help for money

Blackberry notes sync with Apple mail notes

When I sync my blackberry it says that the notes sync with the Apple mail notes, but I cannot find the Apple mail notes. How do I access them??
Thank you.

I had the same problem. It actually syncs the memos to Mail. Open Mail from your computer, and on the left side there should be drop menus called: Mail, Reminders, and RSS. On mine, Reminders was closed, so I dropped it, and there was another menu called "Notes", and viola! There were all the Blackberry Notes, ready to go! It's literally saved in "Apple Mail Notes".
This thread is what made me look there: http://discussions.apple.com/thread.jspa?messageID=12187767
Hope I helped!
Message was edited by: scrimp9890

Apple mail not showing all the messages?

In Apple mail, for my icloud account, I have some mailboxes which show the wrong number of messages, it shows too few.
As an example, a mailbox contains 150 messages, but apple mail reports there are only 146.
I rebuilt the mailbox and let apple mail do its thing. In the activity window I can see there are 150 messages. Yet, once apple mail has finished rebuilding the mailbox, it still tells me there are 146 messages. What's going wrong? Why would apple mail not show all the messages while in the activity window it clearly shows it knows there are 150?

Solved!
This was too weird to be real. Apple mail does not show messages it believes to be duplicates, and buy, does it make big mistakes in deciding what are duplicate messages and what not! Some of my mailboxes had over 100 "duplicates" not showing according to apple mail.
I found a solution thanks to this topic:
https://discussions.apple.com/message/18265121#18265121
defaults delete com.apple.mail AlwaysShowDuplicates
does yield an error in 10.8.2 ( Domain (com.apple.mail) not found. Defaults have not been changed. )
defaults write com.apple.mail AlwaysShowDuplicates -bool true
Does work brilliantly though!

Access Apple Mail notes outside of Mail itself

Does anyone know if there is a program that simply lets you view/edit your Apple Mail notes OUTSIDE of Apple Mail? I just can't wrap my head around opening my email client to write random notes. I can't seem to find anything.
Thanks!
Frank

Ah Thank You, [ Jeffery Jones2 ] !
I now remember stumbling across this and wondering why I was in Mail and not Finder when I entered Time Machine a while back. <hehe> Now I get it!
Easy restoration of my Mail Notes! All is well again now that I verified iTunes sync is turned "off" and that the MobileMe sync is turned "on"—no more conflicts.

Apple TV not responding, check firewall port 3689

Hi,
I have this problem: "Apple TV not responding" with my PC wired to the router (Thomson Speedtouch 780i WL). I have read all the topics on this issue and tried everything: no success! With my XP laptop I can make a wireless connection and everything works fine. But not with the PC where I have all my music and photo archives on.
Now I have a clean installed Vista and the problem remains the same. How is this possible?
- the firewall port 3689 is open
- i have rebooted everyting
- i have made a new connection with the apple tv
- apple tv software is updated
I want to get this thing working. Could you please help me?
Thanks, Sliek.

The problem is not with the router nor the firewall. And with you having the issue on a PC and I having it on a Mac, this rules out the OS. That leaves a networking problem in either iTunes or the AppleTV. Or most likely a dropped packet of information between the two.
Using NetBarrier I have watched the interaction between my Mac and the AppleTV. The sync occurs in three separate phases. The first phase initiates communications via port 3689 and a few high order ports (49xxx - 6xxxx). After this is finished about a dozen ports are opened by the AppleTV (all high order) for a couple of minutes. When these ports close and after a substantial wait, the AppleTV opens a whole s**t-load of ports (well over 200) and the actual sync occurs. It is this third phase that fails when I fail the sync. Or iTunes gets stuck waiting for a response from the AppleTV. I think that the AppleTV is dropping the ball and failing to respond properly.

Entourage Notes Export to Apple Mail Notes

I have searched but could not find a solution yet to export Entourage Notes to Apple Mail Notes. I have more then 2000 notes so I hope to find an easy solution to this. If it will not work with Apple Mail Notes maybe someone has an application which will just have the notes and ideally sync them with iPhone. Thanks

hello
I get 50% of your needs: export entourage notes (to another soft like MarkspaceNotesbook). I let you find how to use them (files.txt) in Mail. Let me know!
There is a solution to export these notes by using a smartphone (or perhaps it works too with your ipod).
- connect the device (mobile phone I mean) to the Mac,
- sync the notes from Mac to the device (using PocketMac software or Missing sync software)
- use now the explore feature of PocketMac or Missing Sync. (to "see" on the device).
- explore the device and find your notes
- drag the notes with you mouse, from the device to a notes software (for example MarkspaceNotesbook. I tryed also with Yojimbo but it has hard to do it).
- Markspacenotesbook will take the note and keep safe their titles.
- this process could have bugs. I discover once it refused big quantities. Drag and dropp 10 per 10 if it is the cases.
Hope it works for you
xavier
http://www.vocables.com

Apple Mail Not Syncing

I am having issues with my apple mail not syncing on my computer. This just started happening, was working fine up to this point. We use MDaemon, and nothing appears to be wrong on the server. I can see all the mail on my iPhone and through World Client. This is the error I'm getting. I have backups of my computer, what components should I try to reinstall from "resources".
System consistently reports(s) : SyncServer[985]: [0x7fada840bdb0] |DataManager|Warning| Client com.apple.Mail sync alert tool path /System/Library/Frameworks/Message.framework/Resources/MailSync does not exist.

I have reinstalled Mountain Lion, and this still did not help. Mail still not syncing. When I look in the "System/Library/Framewoks/Message.frame/Resources" I do not see anything that is called MailSync. I have looked through my Time Machine backups and see it way back in Jan. 2013. I did copy it into the "Resoures" folder, still not working. I have deleted my account and reset up, still not working. My issue started late March 2013. I don't know what else to try.

Apple mail not sending via my server hotmail.

apple mail not sending via my server hotmail. Please help

How would you like us to help when you don't provide any details. We don't have a crystal ball.

Desk top mail not responding

My mail system on my desktop has stopped working all I get is the spinning wheel nothing works at all. I then have to force quit mail and see the message Mail not responding. I have tried opening mail from the application folder but get the same result. Mail within Mobileme works perfectly. The only thing I can think I have done recently was to update mobileme calendar since then Mail has stopped working. Any suggestions appreciated thanks. I am using OSX 10.4.11 on the Powerbook.
Mike

Hmmm, as I understand it, some of the new Calendar functions don't even work in 10.5.8!?
Not certain, but this can fix myriad Mail problems...
Safe Boot from the HD, (holding Shift key down at bootup), it will try to repair your Disk Directory while the spinning radian is happening, so let it go, run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, then move these folder & file to the Desktop.
Move this Folder to the Desktop...
/Users/YourUserName/Library/Caches/Mail/
Move this file to the Desktop...
/Users/YourUserName/Library/Mail/Envelope Index
Reboot.

Apple Mail not opening, says opening Table of contents, but I get nothing..

I often have problems getting my Apple Mail to open. It just says "Reading table of contents" and doesn't open. Sometimes after numerous Forced Quits it opens. When doing a Forced Quit, it sometimes says "Not Responding".
Is there anything that I can do to get Apple Mail to work? Or, is there anything else out there that works better that Apple Mail that I can download off the net?
I am running OS 10.3.9

Still not sure what you mean. Anyway, if there are no filesystem issues, the procedure to fix the problem for the Inbox of a POP account would be as follows. I cannot be more specific with the information you’ve provided (actually, I don’t even know whether the affected mailbox is one of the Inboxes or it’s something else):
1. Quit Mail if it’s running.
2. In the Finder, go to ~/Library/Mail/POP-username@mailserver/.
3. Locate INBOX.mbox and move it to the Desktop.
4. Open Mail. A new empty INBOX.mbox will automatically be created within the account folder, and this will allow you to continue using Mail normally while trying to solve the problem.
Although INBOX.mbox appears to be a file, it’s actually a special kind of folder (a package) that contains several files. Ctrl-click on INBOX.mbox and choose Show Package Contents from the contextual menu to see the files it contains. Of these files, mbox is the most important and is where all your messages are stored. What’s the size of that file? Depending on its size, you may or may not be able to directly import it back into Mail in the next step.
An Incoming_Mail file may also be present, in which case it might contain messages that Mail couldn’t transfer to mbox. Incoming_Mail is also a standard mbox file like mbox proper, just named differently, and can be imported back into Mail in the same way.
5. In Mail, do File > Import Mailboxes and follow the instructions to import the INBOX.mbox that’s on the Desktop. I’m not sure what the import options available in Mail 1.x are, but you should choose Other / Standard mbox or something like that, so that Mail looks at the mbox file only (and Incoming_Mail, if present) and ignores the other files in the package.
If Mail doesn’t let you select INBOX.mbox in step 5 because it’s a package instead of a plain folder, rename INBOX.mbox to just INBOX (i.e. remove the .mbox suffix) so that it becomes a normal folder, and try again. You cannot do this directly in the Finder because removing a suffix by normal means causes the Finder to hide the suffix instead of renaming the file. To remove the suffix from the name, you must do File > Get Info (⌘I) on the file and change the name there.
Do with the imported mail whatever you wish. You may move the messages anywhere you want and get rid of the imported mailboxes afterwards, but take a look at the following article, in case there is something there that applies to you:
Overstuffed mailbox is unexpectedly empty
If all is well and you don’t miss anything, the files on the Desktop can be deleted, although you may want to keep them for a while, just in case.
Note: For those not familiarized with the ~/ notation, it refers to the user’s home folder, i.e. ~/Library is the Library folder within the user’s home folder.

Mail not responding after update to 10.10.3

I am having problems with the mail and its not responding? any ideas?
I tried deleting com.apple.mail.savedState method and it didn't work at all.

Back up all data before proceeding.
Step 1
If Mail crashes or freezes immediately on launch, try the steps suggested on this page. Sometimes a corrupt message on a mail server can be deleted by logging in to the server through its web page. If Mail still won't launch, skip to Step 3.
Step 2
Select all your mailboxes, and then select
          Mailbox ▹ Export Mailbox...
from the Mail menu bar. Export the mailboxes to the Desktop folder.
Make a note of the settings for all your Mail accounts – everything you'd need to reconstruct the settings from scratch.
Quit Mail.
Step 3
In the Finder, hold down the option key and select
          Go ▹ Library
from the menu bar. Move the following items (some may not exist) from the folder that opens to the Desktop:
          Application Support/AddressBook/MailRecents-v4.abcdmr
          Containers/com.apple.corerecents.recentsd
          Containers/com.apple.mail
          Containers/com.apple.MailServiceAgent
          Mail
Note: you are not moving the Mail application. You’re moving a folder named “Mail.”
Launch Mail. It will behave as if you were setting it up for the first time. Go through the setup process with one of your accounts, using the information you noted earlier. Test. If Mail works now, recreate the rest of your settings.
If there’s no improvement, quit Mail and put back the items you moved to the Desktop, replacing any newer ones that may have been created in their place. Stop here and post your results.
Step 4
This step should not be necessary with IMAP or Exchange mailboxes, because they synchronize automatically with the server. Nevertheless, if the mailboxes are very large, importing them may spare you the need for a long download.
If you took Step 2, import the mailboxes you exported:
          File ▹ Import Mailbox...
Select Apple Mail as the data type.
If you skipped Step 2, look inside the Mail folder on the Desktop for a subfolder Mail/V2/Mailboxes. Import the mailboxes it contains.
Test. If Mail is still working, delete the items you moved to the Desktop in Step 3.

TS3276 mail not responding

inbox not responding to clicks.jumps from one message to another.

Please follow these directions to delete the Mail "sandbox" folder.
Back up all data.
Triple-click the line below on this page to select it:
~/Library/Containers/com.apple.mail
Right-click or control-click the highlighted line and select
Services ▹ Reveal
from the contextual menu.* A Finder window should open with a folder named "com.apple.mail" selected. If it does, move the selected folder — not just its contents — to the Desktop. Leave the Finder window open for now.
Log out and log back in. Launch Mail and test. If the problem is resolved, you may have to recreate some of your Mail settings. You can then delete the folder you moved and close the Finder window. If you still have the problem, quit Mail again and put the folder back where it was, overwriting the one that may have been created in its place. Post your results.
Caution: If you change any of the contents of the sandbox, but leave the folder itself in place, Mail may crash or not launch at all. Deleting the whole sandbox will cause it to be rebuilt automatically.
*If you don't see the contextual menu item, copy the selected text to the Clipboard (command-C). In the Finder, select
Go ▹ Go to Folder...
from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return.

Apple Mail: Not Responding

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