Apple mail - ! symbol next to inbox

I have loaded my hotmail account onto apple mail but now have an exclamation mark '!' in a triangular box next to my inbox.
When i click it i get the following message:
UNABLE TO CONNECT
There may be a problem with the mail server or network.
Verify the setting for account "mobile me" or try again.
The server returned the error: The connection to host
mail.me.com on port 993 failed.
i seem to be receiving emails ok so not sure what the problem is??? any ideas?

im afraid this has not solved it
The box was checked and it was on port 993, so i unchecked it and it took it to port 143 as you stated but didnt help. i then went bck into it and checked it again, taking back to port 993 and it still hasnt got rid of the exclamation sign in a triangle next to the inbox in mail??
Not actually sure what its stopping me doing really as i can receive emails and send emails, but im just fed up of all the warning boxes popping up all the time.
And i have to manually select "get mail" to check if i have any new mails waiting......?

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Apple Mail not updating IMAP inbox

When new mail arrives in an IMAP inbox, Apple Mail will not show the new messages until several hours pass or Mail is quit and restarted. The new mail is visible via other IMAP clients (Thunderbird, Entourage, iPhone) but not in Apple Mail. This occurs once or twice a week with no obvious common trigger. It is happening on my personal computer and many of my client's systems. I've tried rebuilding Inboxes, re-syncing accounts, deleting envelope indexes, creating new mail accounts, new users, etc.... The problem will always return eventually and only quitting and restarting Mail will cause the IMAP INBOX to update.
Affected system: Apple Mail, Snow Leopard 10.6.3 although this has been occurring on multiple systems going back to 10.5 with multiple email providers.
I've searched and searched and just found numerous people with the same issue and no solutions. All of those threads were archived with replies no longer allowed, so I started yet another thread.

Ernie Stamper wrote:
That is correct, but this IDLE to achieve push email might not be working well, at least with Mail. But post back if this does not correct the problem.
Ernie
I have two systems that have the issue and both had the IDLE box checked. I unchecked them both and they ran all day today with no lapses in email. Looks promising but the issue has gone for days sometimes before it re-appears.
I will keep you posted. Hopeful.

Junk mail in Apple Mail still put into Inbox

Somehow, I got onto the lists of several email senders with whose politics I completely disagree. Although I have consistently sent them to the Junk folder in Apple Mail, any new ones go right to my Inbox. Why are they not being filtered and put automatically into the Junk folder? Many legitimate messages are put there in error.
I've set at least a couple of the senders to "Bounce" by marking messages from those senders in my Junk folder as ones that I want bounced, but that just gets me a bunch of messages saying that delivery failed. So now, instead of just sending all the awful political messages I get to Junk and deleting them, I am getting notifications of each bounced message.
All I want is either for the hateful messages to be put into Junk or for them to stop altogether. I haven't unsubcribed because I've read that all that does is to let the senders know that I actually exist. Any advice? I won't tell you all the kind of messages I'm getting, because some among you may agree with the senders' politics and point of view. That is your right, but since I don't share those views, I'd like to let the senders send their mail only to you. Thank you, everyone. I hope to get an answer or answers to my question.

Thank you, and I won't bounce any more messages. I didn't give any of the groups my email address, though. All I can think of that my cursor (which is kind of twitchy) accidentally took me to a Website for one of the groups (possibly, it was in the margin of a Facebook list). I got out of the Website without clicking on anything, but somehow, even having been on that page for a second or two encouraged that group to think that I'd receive their mail and to give my address to other groups of the same ilk. I've no idea how they got my address.
I am pretty much resigned now that I'll continue to get messages from groups like that (there seem to be more and more, so they must be sharing the address). What I can't understand is why the messages aren't being sent directly to Junk. Many legitimate messages end up there, and I have to mark them "Not junk" and transfer them to my inbox. Why wouldn't mail that I've consistently marked as junk not be sent there? Is there something I can do to alert the Apple Mail software that I want that? (It hasn't entirely caught on with some of the legit mail I get, but I think it's getting a little better.)
Thanks again for your message. At least, I've learned to ask Mail to bounce messages. I read, in the Help section on unwanted messages that that was the thing to do, but I won't do it, anymore.
Best,
Jenny

Apple Mail Connected to Server, Inbox not populating

So, I am having trouble with Apple Mail. I have three accounts linked to it, two of which work just fine. The third, a Network Solutions account used for work, will not work right. All the info entered is correct (ports and such), and in the connection doctor, the incoming and outgoing servers are green lighted as working correctly. I can send mail from the account in Apple Mail (test emails work fine). I also have the work email connected on my phone (Evo 4g) and my iPad with no issues. If you control click on the work account and go to account info, the tab for messages on server shows all the work emails that shoudl be populating my inbox, but the emails are not showing up in the inbox.
I took the laptop to the genius bar, and they could not figure out what was wrong. ANyone have any thoughts??

It works on my phone and my iPad, and used to work on my old work laptop (PC running Outlook). Work laptop died, and am using personal laptop while awaiting a new one (the MacBook Pro) so this is the first time setting up work mail on the mac laptop. The guy at the genius bar was confused that it works just fine on iPad but not the laptop, as the app and OSX program are essentially the same thing internally.
I just don't understand how Apple Mail can be fully connected to the server, and I can see the messages on the server through Aplpe Mail, but the messages won't actually populate in the inbox. What the heck??

Apple Mail - Unread Spam Messages/ Inbox and Sent Folder

Fellow apple users ... I recently upgraded from Windows to iMac, what is amazing (but could not afford it until now). I love it, but ... I do have a few problems:
1/ I have two IMAP email account. My problem is that the Spam and Junk are being treated as New, Unread Messages. I really do not care about these and would like to see a notification only for mail which comes to my Inbox. Any ideas how this could be done ? I am sure there might be an easy setting ... if not then just setting up a Rule?!
2/ Probably this is a feature of Mail, but I would like to disable it. The INBOX, SEND and DRAFT are being showed in different tabs (e.g. I need to press 'show' 'hide'). I would like to have Inbox, sent draft under each account and not separate. How can I disable this?
3/ Sent messages. Since I am using IMAP I should have a copy of my sent messages in the 'sent' folder but the iMac sent messages do not appear sent folder on my iPhone. I checked if the messages are being saved in the same imap folder and it does look like they are ... so not sure?!
Any ideas reply is welcome.
Regards,
Siki

Hi Ernie,
Thank you for your reply and explination.
1/ Yes, the instructions did help. It was obvious, but I haven't ever used Mac's. They are the best, but switching over it's not the easiest.
2/ Have been thinking about changing to another mail client because of this (Thunderbird). Usually everything with iOS X makes sense, but having the MAILBOXES option and sub-structure (Inbox, Flagged, Drafts, Sent, Junk, Trash) is beyond me at the moment (a lightbulb might go off in the future ...)
3/ Not sure why, but now everything is working fine. Could be becuase of the update to iOS 6.
Siki

No mail count next to Inbox

hi all
i am using mail to retrieve mail from my gmail through its IMAP server
Things are pretty well before,
but recently i found that there is no more mail count number next to the Inbox, indeed there are new mail count shown on the gmail - "All mail"
although it is not some serious matters, but it is a bit strange, so any idea to solve it out?
will it be related to my iphone 3G, since the problem seems started after i sync my iphone

I am having the same problem....I never realized how much I look at that number. I have a gmail account set up with IMAP and it doesn't show the number there, When I set up the gmail account using POP it shows it??
I have no idea what the issue is but it is really frustrating.... any help would be great.....!

Mail - wrong counter next to "Inbox" at the top of the window

hi,
in Mail (3.6), the message-counter on the top part of the "Mail"-window next to "Inbox" displays a random 10-digit number, instead of the actual Inbox count. the inbox count in the sidebar and in the badge at the dock are fine.
screenshot: http://www.flickr.com/photos/wallenberg/3681799187/
already tried to rebuild the Mailbox, and deleted/resampled the "Envelope Index"-file in user/library/mail .
the mail is handled through IMAP /mobileme.
any suggestions?
thx, tantin01
Message was edited by: tantin01

Hi,
Did you first remove the account folder for your IMAP account when you forced reindexing by removing the Envelope Index file?
Ernie

How do I synch iPhone 4S, Apple Mail 3.6 and Gmail?

I believe this is the simplest way to phrase this:
I want everything that I do to my Gmail account, no matter where I do it (iPhone 4S, Apple Mail 3.6 on a MacBook Pro, and Gmail on the web) to synch across those three platforms.
Now on to the more complicated part and multiple questions:
Please correct me if I'm wrong, but I believe that the only way for iPhone 4S, Apple Mail 3.6 and Gmail web to behave completely "in synch" is to use ONLY IMAP...and therefore, the first step I took was to DISABLE POP on Gmail web, and ENABLE IMAP on Gmail web.
Problem #1: My Apple Mail account was originally set up as POP. Therefore, I created a "second" gmail account in Apple Mail, using the same username and password, but choosing to use IMAP rather than POP. So now MAILBOXES in Apple Mail has 2 "sub inboxes" under my Inbox, which I named "Gmail Pop (for archival purposes only)" and "Gmail - IMAP." There is also "DRAFTS" (unchanged), "SENT" (unchanged), and "TRASH" with 2 "sub trash cans" - Gmail Pop and Gmail IMAP.
* Since POP is disabled, at this point is it safe to completely delete the entire POP account from my Apple Mail? If I do that, will "Gmail Pop" disappear as a "sub inbox" and "sub trash can"? I would like to have only 1 INBOX and TRASH under MAILBOX in Apple Mail.
* Once I am ONLY using IMAP on my MacBrook Pro, what happens when I have no wireless / internet connection (for example, when I'm out of my condo and riding on the train)? Is there any way to actually download my Inbox, Drafts, Sent and Trash folders to Apple Mail on my Mac using only IMAP - so that I have the option to work offline?
Problem #2: I figured out how to change the setting on my iPhone so that I can actually delete messages and not just archive them to "All Mail" on Gmail Web and make them disappear from the iPhone Inbox. The issue is that on all 3 devices - iPhone 4S, Apple Mail 3.6 AND Gmail, with IMAP enabled I now have 3 "trash folders": I'm not exactly sure where everything is going depending where it's deleted from, but I ONLY want it to go to TRASH (and not the weird [Gmail]Trash folder nor the newly created "Deleted Messages" option in Gmail Web) - regardless of how it's deleted.
* How do I get rid of the [Gmail]Trash and Deleted Messages options across all 3 clients (iPhone, Apple Mail and Gmail web) - so that whether I'm running my thumb over the message in my Inbox and choosing "Delete" (iPhone version) / pressing the "Delete" button on my Mac (Apple Mail version) / checking the box next to the message in my inbox and then clicking the Trash icon that comes up (Gmail version) - so that no matter how I'm deleting my mail, all that happens is that it goes into just one Trash area (on all 3 clients) - so that it gets permanently deleted after 30 days....Basically, I don't want messages lingering in a bunch of different trash folders, where some are permanently deleted and some aren't - I just want 1 "centralized" trash area!
Problem #3: In Apple Mail --> Mail --> Preferences --> Mailbox Behaviors: If I want the solutions for problem #1 and problem #2 to work, which boxes should be checked? I don't really understand why you would or would not put everything on "the server"... nor do I understand what "server" they are talking about.
Problem #4: Since I've started using IMAP on my Mac, my internet connection in general, as well as my Apple Mail, has slowed down quite a bit. Will this go away once I completely rid my computer of the POP files?
Problem #5: Doesn't it seem pretty simple that someone would want all the same things to happen to you whether you're using Gmail web, Apple Mail, or your iPhone? Why don't Google and Apple work together to make this a MUCH simpler process?

I'm sorry, but Apple does not provide a downgrade path for iOS. Because downgrading is unsupported by Apple we cannot discuss it on these forums.
You may leave comments at Apple Feedback.

Export Apple mail to Outlook 2011 for Mac

Hi everyone,
I don't like the serie Mail/iCal/Carnet d'adresses from Apple, reason why I bought Outlook 2011 for Mac.
I succeed transferring all my contacts to Outlook.
I try now to transfer all my mails with their categories to Outlook too but I don't succeed. I read some discussions on this forum but they are obsolete as they were with snowLeopard and Outlook 2011. Would someone have good news for me and find a way to transfer all the mails with their categories from Apple Mail to Outlook 2011 for Mac ?
It would be nice and to receive a positive answer.
Thank you for your help
Renée

INFORMATION on Emailchemy from another Forum
I’ve found a way in which you can import Apple Mail into Outlook 2011 on Mac OS X Lion.
The software I’m running is Mac OS X 10.7.2 on a 2011 MacBook Pro.
You need to purchase an app called Emailchemy. It’s 29.99 for an individual license, and 49.99 for a family license. There are enterprise versions available as well.
Once you run the app, you need to do the following:
1. Export all mailboxes from Apple Mail to your desktop (or any other suitable location on your computer). You do this by selecting the mailbox, and then clicking on “Mailbox”, and then “Export Mailbox”. Save the destination, and the file is saved automatically.
2. Then you open Emailchemy and do the following:
- click on “toolbox” in the bottom left hand corner
- click on the second box on the top left hand called “advanced email conversion”
- click on “add file”
- select the folder (s) you just exported from Apple Mail (e.g. Inbox.mbox)
Now here comes the trick
- select format “apple mail 1.0 in the format option at the bottom
- then 3 sub-folders will appear “info-p.list”, “mbox” and “table of contents”
Select “mbox”
- click on “convert” and choose a save file name. Choose the format “MBOX file (standard mbox)”
- click on save
And you then have a folder created which Outlook 2011 recognizes and can import.
I just imported all my Apple Mail into Outlook 2011 – it works really well too – the formatting, attachments, etc are all there!
Hope this helps.

Problem with "sent" mail folder-how do I trash the prefs in Apple Mail?

Since no one has answered my original request for assistance regarding my "Sent Mail" mailbox, I'll move the issue aside and approach it differently: How do I trash the prefs in Apple Mail without trashing my inbox and all the other mailboxes? Trashing the prefs works for most apps, but if I do that to Mail, I'm screwed. My real problem remains: I can no longer see or read the email in my "sent mail" box; I can see the info identifying the entry, but I can't read the contents of the email. It's all there in the Mail folder on my hard drive, but it doesn't show up in the Mail app.
So how can I trash the prefs for "Mail" without trashing my inbox?

Hello b:
I have only had to trash the Mail preference once, and I cannot remember what occurred (except that the application worked OK after that).
Before you trash the preference file, try rebuilding the mailbox(s).
Barry

Export Apple Mail Emails & Sub Folders to Outlook 2011 for Mac

Hello,
Could somebody please tell me how I go about exporting emails and the subfolders I have created from Apple Mail over to Microsoft Outlook 2011.
Can you also please advise if I am able to add these emails into an existing Main Identity?
Any help would be much appreciated

INFORMATION on Emailchemy from another Forum
I’ve found a way in which you can import Apple Mail into Outlook 2011 on Mac OS X Lion.
The software I’m running is Mac OS X 10.7.2 on a 2011 MacBook Pro.
You need to purchase an app called Emailchemy. It’s 29.99 for an individual license, and 49.99 for a family license. There are enterprise versions available as well.
Once you run the app, you need to do the following:
1. Export all mailboxes from Apple Mail to your desktop (or any other suitable location on your computer). You do this by selecting the mailbox, and then clicking on “Mailbox”, and then “Export Mailbox”. Save the destination, and the file is saved automatically.
2. Then you open Emailchemy and do the following:
- click on “toolbox” in the bottom left hand corner
- click on the second box on the top left hand called “advanced email conversion”
- click on “add file”
- select the folder (s) you just exported from Apple Mail (e.g. Inbox.mbox)
Now here comes the trick
- select format “apple mail 1.0 in the format option at the bottom
- then 3 sub-folders will appear “info-p.list”, “mbox” and “table of contents”
Select “mbox”
- click on “convert” and choose a save file name. Choose the format “MBOX file (standard mbox)”
- click on save
And you then have a folder created which Outlook 2011 recognizes and can import.
I just imported all my Apple Mail into Outlook 2011 – it works really well too – the formatting, attachments, etc are all there!
Hope this helps.

Export Apple Mail to Outlook

Just set up my new MBP17 with Boot Camp and now I need to move my old mail over to the dark side and get it into Outlook. I've got the address book over already, just need to move messages. Tried to do this via Eudora or MailSmith but can't even get the messages from Mac Mail to Mac Eudora, so I'm stuck. Any ideas?

INFORMATION on Emailchemy from another Forum
I’ve found a way in which you can import Apple Mail into Outlook 2011 on Mac OS X Lion.
The software I’m running is Mac OS X 10.7.2 on a 2011 MacBook Pro.
You need to purchase an app called Emailchemy. It’s 29.99 for an individual license, and 49.99 for a family license. There are enterprise versions available as well.
Once you run the app, you need to do the following:
1. Export all mailboxes from Apple Mail to your desktop (or any other suitable location on your computer). You do this by selecting the mailbox, and then clicking on “Mailbox”, and then “Export Mailbox”. Save the destination, and the file is saved automatically.
2. Then you open Emailchemy and do the following:
- click on “toolbox” in the bottom left hand corner
- click on the second box on the top left hand called “advanced email conversion”
- click on “add file”
- select the folder (s) you just exported from Apple Mail (e.g. Inbox.mbox)
Now here comes the trick
- select format “apple mail 1.0 in the format option at the bottom
- then 3 sub-folders will appear “info-p.list”, “mbox” and “table of contents”
Select “mbox”
- click on “convert” and choose a save file name. Choose the format “MBOX file (standard mbox)”
- click on save
And you then have a folder created which Outlook 2011 recognizes and can import.
I just imported all my Apple Mail into Outlook 2011 – it works really well too – the formatting, attachments, etc are all there!
Hope this helps.

Apple Mail, strange inbox messages deletion

I’m curious if anyone experienced something similar to this… We’re 10 people small business with all Macs. Apps we use are Apple Mail, iCal, MS Office 2008, Adobe Acrobat, and most other famous applications. For our email, we all use Apple Mail with IMAP. We used to use POP but we wanted to see same contents on Apple Mail, iPhone, and webmail, so we switched. One of the employees experienced strange problem yesterday, and I haven’t found exactly what caused that incident. She checked her email before she went to bed around 10pm, and there were about 200 messages in inbox. She did shut down her machine. Then, next morning, she turned on her mac and opened Apple Mail. There were no messages in her inbox. Over 200 messages got deleted or moved somewhere else. She found some in deleted folder, but still not everything. So, as I heard this issue, I checked on her web mail. Yes, I saw a bunch of messages in trash folder. So, I moved them all. I talked to our web host and made sure it wasn’t by them. And I’m the only one besides her who has her password. So, this seemed really strange, and I’m wondering what caused it. I’m curious if there is a software bug in Apple Mail. I do see some machines’ Apple Mail can’t quit, so the user must force quit. Has anyone experienced something similar? Thank you for reading my post. Appreciate your time.

Hi Ernie,
Thank you for your reply and explination.
1/ Yes, the instructions did help. It was obvious, but I haven't ever used Mac's. They are the best, but switching over it's not the easiest.
2/ Have been thinking about changing to another mail client because of this (Thunderbird). Usually everything with iOS X makes sense, but having the MAILBOXES option and sub-structure (Inbox, Flagged, Drafts, Sent, Junk, Trash) is beyond me at the moment (a lightbulb might go off in the future ...)
3/ Not sure why, but now everything is working fine. Could be becuase of the update to iOS 6.
Siki

Apple Mail Not Showing Inbox Unread Count on Dock after installing Mavericks

After installing Mavericks, my Apple Mail (connected to my work's Gmail account) stopped showing the Inbox's unread count on the dock. I switched it to "all mailboxes" to see if that would make a difference, and the dock shows 7 unread emails when there are actually none. When I switch it back to "Inbox" unread counts, it shows nothing. I've waited 15 minutes after receiving an email to see if it will show an unread message in the dock, but it does not. Does anyone have a fix for this?
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Quit your mail entirely, then in terminal do:
mv ~/Library/Mail/V2/MailData/Envelope* ~/Desktop
This moves all your "Envelope Index*" files to your desktop. An alternative is deleting the files, but this allows you to keep them as a temporary back-up (you can delete them at-will later). Also, you can move the files from Finder instead of Terminal, if you prefer.
After the files have been moved, re-open Mail
This should re-load all your email messages, updating/restoring the count
While this works, it does not explain the reason the count goes missing, nor does it ensure that the count won't go missing again in the future, but at least it's a temporary workaround.

Apple Mail search not working for Inbox

In the last few weeks I've notice the Apple Mail (5.2) search feature has stopped working correctly. It used to turn up all relevant results in a mail box, then lately it seems (based on the results) to go back just a few weeks and not the full year of mail that is in the mailbox.
Following the advise of a MacWorld article I removed these files from Mail's library folder… Envelope Index, Envelope Index-shm, and Envelope Index-wal, restarted Mail and followed the prompt to reindex. Following that… Search works worse, I run tests to find a word in the body and get 0 results… and I know it's there. As I type in the last letter of the word into the Seach lozenge I get a list just below the lozenge ) of People and Subjects that contain the word but nada results for the word in the Body of the message. These tests were run on the Inbox, other mailboxes (with List-serve Mail) seem to work ok… but the Inbox Search is what I really care about.
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This is very dissapointing.
How can I delete my Mail App and re-install it????????
My mail App on my MacBook Pro 10.8 is working now
But I can not get my Mail App to search anything to display 2013

Apple mail - ! symbol next to inbox

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