Apple mail with Office 365 problem

Ever since upgrading to Yosemite, my Apple Mail runs super slow. I use Office 365 / Exchange. It brings in headers, but the contents sometimes takes up to 2-10 minutes to load. Sometimes I will delete an email and it takes a few mins to disappear. Look below and you'll see the 1st 2 emails have been in my inbox for 8 minutes now, but still no content. the other 2 that are older finally got content. This has never happened before and seriously slowing me down at work cause I have to wait until content loads to see what the email says. This is not good!!

I Found a workaround. Please look at this other link: https://discussions.apple.com/thread/6615135

Similar Messages

Apple Mail with Office 365 Exchange server

Is anyone here using Apple Mail with Office 365 Exchange server on Mountain Lion? I have just upgraded to Mt Lion and decided to switch from Outlook to Apple Mail.app. My account was added successfully. Even contacts, calendar, tasks and notes work very well. My problem with Mail.app is that it does not sync any emails in subfolders prior to the day I added the account to Mail. For any older emails I have to open Outlook for Mac and look it up there. Other than this issue Mail is working well for all new incoming and outgoing emails.
Thanks

I Found a workaround. Please look at this other link: https://discussions.apple.com/thread/6615135

Can't send in Apple Mail with .Mac - authentication problem

I use Entourage on my laptop for my business account and Apple Mail on my laptop for my .mac account. Sometimes when I travel and am using hotel and Tmobile wireless hotspots, I have to turn off password authentication for my SMTP server in order to send mail. This works like a champ in Entourage, but when I try to turn off password authentication in Mail for my .Mac account, it automatically still tries to authenticate! This results in me not being able to send .Mac mail. I tested this in Entorage on my .Mac account, turned off authentication for smtp.mac.com and it works, so this is definitely an Apple Mail problem specific to .Mac. Has anyone else experienced this? Is there a fix? I have tried to create a new smtp.mac.com account in Apple mail that does not authenticate, but somehow it changes into an smtp account with password authentication. Help.

I've been sending ".doc" files from both Mail and Entourage for some time without a problem.
Having said that, is there a chance that your Internet Service Provider is somehow blocking some file types?
I've recently come across a cpouple of European internet providers who do block executables and key file types that are known to cause problems or that might contain viruses/trojans.

Deux boites de réception dans Apple Mail, avec Office 365.

Bonjour,
J'ai un petit souci au moment où je paramètre un compte Office 365 sur certains clients mails.
En fait, le paramétrage et la communication avec le serveur Exchange online se fait bien, mais dans l'interface d'Apple Mail, les messages entrants n'arrivent pas dans la "boîte de réception" en haut à gauche, mais dans la "boîte de réception" de la partie "Office 365" qui se rajoute après paramétrage du compte et les nouveaux messages ne sont pas notifiés dans l'icône Mail du dock.
Pourriez-vous me donner une astuce pour que les mails arrivent dans la bonne boîte SVP?
D'avance, merci pour votre retour.
Cordialement.

De ce que j'aie pu comprendre, tu as amené ton Macbook chez Krysténa pour réparation le mercredi 12 décembre, tu ne recevais pas de nouvelles de leur part, donc tu les as appelé le vendredi pour savoir ce qui en était. Ils t'ont dit que tu devais alors attendre deux semaines avant de le ravoir (donc tu devrais le ravoir dans les alentours du 27 décembre, s'ils sont ouverts pendant le temps des Fêtes...).
Tu devrais commencer par leur demander si tes données sur ton disque dur sont récupérables, car s'ils disent que le disque est brisé, il y a des chances que tes données soient perdues. J'ai plus ou moins compris tes explications concernant le devis, mais tu disais qu'il mettait en queue la réparation de ton Macbook (la queue étant les 2 semaines d'attente) dès que tu recevais le devis et en fait, tu ne l'as pas reçu. Donc, je te conseille de les rappeler, de leur demander exactement quand tu recevras le devis et d'exiger une date garantie de retour de ton Macbook. Demandes-leur aussi si l'attente de 2 semaines est due au fait qu'ils attendent la pièce nécessaire pour la réparation de ton Macbook.
Si jamais tu trouves que le service du magasin auquel tu fais affaire est mauvais, n'hésites-pas à contacter AppleCare. Tu as de l'assistance technique téléphonique gratuite pendant les premiers 90 jours suivant la date d'achat et un an de garantie contre tout défaut matériel.
Consultes cette page:
http://www.apple.com/fr/support/contact/
Sinon, si préfères trouver directement un autre centre de service: http://www.apple.com/fr/buy/locator/
Si t'as d'autres questions, n'hésitent pas à les poser.

[Resolved]Outlook 2013 with Office 365: Unable to log in to: SharePoint. Click here to log in.

This is posted so that it may be of assistance to others.
I am using Outlook 2013 (Office 2013 Pro Plus) with Office 365 (E3 Subscription). Active Directory is federated with Office 365. I recently had to change my AD account password.
On my home computer, that is not a domain member and is running Windows 8.1 with my personal Microsoft account, Outlook was not authenticating to SharePoint Online. In the message/event windows the error "Unable to log in to: SharePoint. Click
here to log in." is displayed. When I click the error it flashes and does nothing else. Outlook was showing SEND/RECEIVE errors for all of my SharePoint Online calendars and lists:
Task 'SharePoint' reported error (0x80070005): 'You do not have permission to view this SharePoint List (IT Shared Calendar). Contact the SharePoint site administrator. HTTP 403.'
I could send and receive e-mail. I deleted one of the calendars and then added it back from the SharePoint site ribbon- no change. I was always able to access the calendars and lists using IE.
I checked Windows Credential Manager. I deleted my Outlook credential (MS.Outlook.15) which prompted me to enter my Exchange Online credentials but did not prompt for SharePoint Online. I then deleted my Office credential (MicrosoftOffice15_Data:orgid) with
no change.
It was not until I switched Office over to use my organizational (Federated AD) account that the problem was resolved.
It appears Outlook (15.0.4615.1000) now gets confused between accounts- because previously I had no issues when changing my password as Outlook would always prompt for it. I noticed this behavior had changed on my office computer when Outlook did not give
me the usual three prompts for password after changing it.

Hi,
Thank you for sharing your solutions and experience here. It will be very beneficial for other community members who have similar questions.
Thanks,
Ethan Hua CHN
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
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Help Needed with getting Started With Office 365 Development C# Rest API

We have a O365 Tenant Setup with a Federated Active Directory Setip we want to be able to right code that will connect to our tenant and perform basic CRUD operations against it (ex. Creating mail boxes)
The problem is we want this to be contained in a CLR trigger In SQL so say if a new user is added to our user table then we would create a new AD account for that user and also create a mailbox.
But I cannot find and example on how to connect to Office 365 using the REST API (Not the SDK because you can not add the connected service to a class library) and before the required actions that we need to do. All the example I have found are with the
SDK API and/or require window 8 and that is also not an option.
Please help I do not know where to start, and I would love to see some examples done in c# and not using the SDK.
Thanks,
Andrew Day

Hi,
>> Instead of SharePoint URLs I would use the O365 API URL?
Yes, in my sample code, I was accessing the File resource by using the O365 File API. In your case, you need to acquire the token to access the Mail resource and use O365 Mail API.
By the way, I think the article
Understand Office 365 app authentication concepts will help you to understand the authentication process in Office 365 Development.
>> Why can I not use the SDK API with a class Library?
Actually, you are able to reference the Office 365 .NET SDK in the class Library. But the class library project type was not supported by Visual Studio Office 365 Development Tool. As a workaround,
you can reference the SDK manually in your project.
Since your original question is about “getting started with Office 365 Development C# Rest API”, if you have more questions about the Office 365 SDK, I will suggest you posting a new thread
to discuss the Office 365 SDK. It will involve more other community members to share their ideas and experience on a specific a question and for others who had a similar question could also find the valuable information quickly.
Regards,
Jeffrey
We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
Click
HERE to participate the survey.

Calendar bug with Office 365 for Education (exchange accounts)

I have an Office 365 Exchange account provided by my University. When I add the account to my Mac, Mail.app and Contacts.app work perfectly. However I receive an error message in Calendar which states that “Calendar needs a valid email address to connect” to my account. The address is clearly valid since it is working in Mail and Contacts. Furthermore, this account works perfectly in iOS Mail, Contacts, and Calendar. The issue is only with Calendar in OS X. Upon researching online, it appears that this issue will occur on Macs if the account is hidden on the Exchange Global Address List (which is true for my account). Below are a few additional points that are related to this bug:
1. iOS connects to Exchange through ActiveSync which is why I don't see the issue on iOS devices.
2. OS X connects to Exchange through Exchange Web Services (EWS). OS X supports EWS for Calendar syncing only when a users name is listed on the Global Address List. If the account is hidden (and they usually are for Office 365 educational accounts at Universities complying with FERPA laws) then Calendar.app cannot connect and sync the users calendar. I am not sure if this is by-design or a bug.
3. The third-party Mac app 'BusyCal 2' also uses EWS to connect to Exchange and it will work regardless of the visibility of the user's account on the GAL.
This has led me to two conclusions: Either (1) Apple has a bug in Calendar.app, or (2) the bug is in EWS and Busycal 2 is forcing some sort of work-around. It's likely that Apple and Microsoft will need to work together to fix the issue. I've attempted submitting a bug report to Apple but I have no way to contact Microsoft since I am not an admin for the Office 365 plan that my school uses. I would need to go through my admins but they don't seem to care much about this issue. So pretty much I'm left helpless at this point :/
Does my analysis seem valid or does anyone else have any points to contribute? I would appreciate the assistance

Hi,
There are two ways to share read access to your calendar on premise to Office 365. The method you choose depends on your requirements and the level of access that you want to give to the calendars. But providing write access to the calendar is not possible
in a Cross-Premise scenario.
For more information, here is a blog for your reference.
Cross Premise Calendar Sharing with Office 365
http://blogs.technet.com/b/matabra/archive/2013/05/07/cross-premise-calendar-sharing-with-office-365.aspx
Hope this can be helpful to you.
Best regards,
Amy Wang
TechNet Community Support

Using Lync server 2010 with office 365 email in the cloud

We have a 5 year old install of Lync server 2010 in house that interacts with a local install of exchange 2008 via unified messenger. If down the road we want to try email in the cloud like office 365 can we still keep our local Lync server install? Thanks in advance.
This topic first appeared in the Spiceworks Community

I am reporting back with my solution. I can now confirm that one can have Lync servers on-premises with Exchange Online using Office 365 and the Lync Phone Edition devices will work. Contact search, calendar (although it only shows the day's
Lync meetings), and visual voice mail all work.
Summary of fix: AD FS certificates have to be issued by CAs that Lync Phone Edition trusts.
The problem was when the Lync Phone Edition came back and tried to log in through AD FS. Since we had single sign-on with Office 365 set up before we even ventured down the Lync path, the certificates for AD FS weren't issued by a CA that Lync Phone
Edition trusted. Getting new certificates solved the issue. (They were issued by the same CA that did the "external web" certificate on the Lync Front End in case that matters.)
I tried hard to get the phones to trust the original certificate first, putting it in Active Directory using the
certutil -dsPublish method, putting the original CA on the Lync Web Services trusted list using
Set-CsWebServiceConfiguration. But nothing seemed to work until I finally just gave up and got a new certificate issued. I am now running without any certificates listed in Active Directory nor any explicitly listed in Lync's Get-CsWebServiceConfiguration
and it works great.
The Technet articles are woefully out of date when it comes to the trusted CA list, but here's a link to the list of trusted CAs (with the updated firmware): http://blog.schertz.name/2014/10/lync-phone-edition-and-public-certificates/

Outlook 2013 Not Responding and Offline Address Book Issues with Office 365

Around 3 months ago I setup a small business with Office 365 for email. They have 10 PCs, all running newly installed Windows 7 Professional 64-bit, eight with Office 2013 and two with Office 2010. All are connected to a local domain (Server Essentials
2012) with a single internet connection through a new TP-LINK router. Each user logs into their own PC only.
The network runs perfectly, internet connection is good but there seems to be RANDOM, INTERMITTENT issues with email not being SENT from Outlook every so often. Email will sit in the outbox for up to an hour sometimes before, eventually, being sent. Incoming
email seems ok, although this is more difficult to tell. At others times, email will be sent instantly - the size of the message and any attachments makes no difference.
The issue has happened at some point on every one of the PCs but no particular PC/user seems worse than any other. When email is stuck on one user's PC it can still be sent ok by other users at the same time - so the internet connection is not down. Users can
can always login to the OWA service ok and iPhones etc. all sync ok even when email is stuck in the Outbox.
To debug the issue I have worked on one particular user's PC and carried out the following changes -
Changes that made no difference
I have checked the router. A SPI firewall is available on the router but this is switched off.
I have changed the MTU on the router with no effect.
There are no unsual add-ins to Outlook
Outgoing email virus scanning is disabled
Outlook is NOT integrated with Lync
The OST file is around 1.7 GBytes is size.
I have recreated the Outlook profile twice but this made no difference
Switched OFF "Cached Exchange Mode" - this made things worse !
The Outlook address book is set to \Offline Global Address List
I have disabled with Windows firewall on the client PC - no change
I have adjusted the KeepAliveTime for packets in the registry of the PC to 20 minutes
Changes that reduced the frequency of "Not Responding"
I have changed the Outlook automatic Send/Receive time from 30 to 10 minutes - this seemed to help
Possible Related Problem
I have attempted to download the offline address book manually - this hangs at "Copying offline address book template file" in the Send/Receive dialog and there a NO OAB files in the data file location on the PC.
So the only measure that has so far "helped" has been the Outlook Send/Receive time change - now set to 10 minutes. Even so, Outlook will occasionally go "Not Responding" for 30 minutes or more (no windows active - only option
is to close and reopen Outlook).
There does seem to be a problem with the Offline Address book. I can download this ok for this user on my home PC (Outlook 2010) but this will not download manually on the work pc with Outlook 2013 (despite following all the debug steps above).
On work PC I can see literally hundreds of "Schannel" errors in the Windows System event logs -
Error - Event 36888 Schannel
The following fatal error was generated :10
The internal error state is 10
These errors occur every 2-4 minutes continually all the time Outlook is running. When Outlook is closed the "Schannel" errors stop !
Can anyone suggest what else to try, please ?
I have already investigated this issue on the Office 365 Community Forum, and the Outlook forum and they suggested that it was a client (i.e Outlook) issue and that I should post here for further information.
Thanks for reading !

An update to this problem.
I brought one of the office PCs back to my home network and connected it up there. With no changes to the PC I was immediately able to download the Offline Address Book without errors.
This suggests to me that there must be some problem with the internet connection or router setup in the office environment.
The router is a TP-LINK W8970. The internet connection is PPPoA. I have seen some suggestion that an SPI firewall can cause issues. This router has an SPI firewall but this feature is disabled on the router.
While investigating this issue I have frequently been connected remotely to an office PC - sometimes for up to an hour or more. During these periods I have not experienced any connection dropouts so the actual internet connection seems to be ok (i.e. it is
not dropping out).
However, something seems to be preventing the Outlook client from connecting properly with the Office 365 Exchange server in the office environment - or something is dropping the connection to Outlook. Does anyone know of any router settings that might affect
this ?
I could try changing the office router but I do not have a spare available. Can anyone suggest a reasonably low cost, currenbtly available router that they know definitely works in the Office 365 environment so that I could buy this for test purposes ?

What is the best way to get dirty my hand with office 365

what is the best way to get dirty my hand with office 365
Anil MCC 2011,ITIL V3,MCSA 2003,MCTS 2010, My Blog : http://messagingschool.wordpress.com

Hi,
Just create an evaluation tenate and get your hands Dirty! Or if you are a partner to Microsoft, you can register yourself at
http://portal.fasttrack.office.com and then you can create sites from there. If you need tenant with data, use
http://microsoftcie.com and create a tenant, then you will have your own contoso to play with! :)
Regards
Henrik A. Halmstrand
sharepointrevealed.com
getspconfig.codeplex.com
Please click Mark As Answer; if a post solves your problem or Vote As Helpful; if a post has been useful to you.

3 million user on Local AD to be synchronized with Office 365 FID issue

Hello everyone,
I have a customer (University) Who has an issue with DirSync. They have 3 million users on Local AD they want to synchronize with Office 365 to enable
these users for Exchange online.
Now they have users "Students" enabled for Exchange online and management and staff are enabled on the On-premises Exchange servers.
Dirsync during the day synchronize 2 times fine without any error and again 2 times doesn't synchronize and gives error with no details. the error
is "Stopped Extension-dll exception"
More errors shown as below
Directory Synchronization:
An unknown error occurred with the Microsoft Online Services Sign-in Assistant. Contact Technical Support. SetCredential() failed. Contact Technical
Support. (0x8009000B)
I am attaching other errors as well
at Microsoft.Online.Coexistence.ProvisionHelper.GetLiveCompactToken(String userName, String userPassword)
at Microsoft.Azure.ActiveDirectory.Connector.ProvisioningServiceAdapter.Initialize()
at Microsoft.Azure.ActiveDirectory.Connector.ProvisioningServiceAdapter.Import(Byte[] syncCookie, Boolean isFullImport)
at Microsoft.Azure.ActiveDirectory.Connector.Connector.GetImportEntriesCore()
at Microsoft.Azure.ActiveDirectory.Connector.Connector.GetImportEntries(GetImportEntriesRunStep getImportEntriesRunStep)
Forefront Identity Manager 4.1.3465.0"
FIMSynchronizationService:
The management agent "Windows Azure Active Directory Connector" failed on run profile "Delta Import Delta Sync" because the server encountered errors.
FIMSynchronizationService:
The management agent "Windows Azure Active Directory Connector" step execution completed on run profile "Delta Import Delta Sync" but the watermark was not saved.
Additional Information
Discovery Errors : "0"
Synchronization Errors : "0"
Metaverse Retry Errors : "0"
Export Errors : "0"
Warnings : "0"
User Action
View the management agent run history for details.
Directory Synchronization:
The Management Agent Windows Azure Active Directory Connector failed on execution. Error returned is 'stopped-extension-dll-exception'. If the problem persists, contact Technical Support.
Customer have tried to involve Microsoft with them through a third party technical support company but microsoft was not able to apply anything since they have tried to apply some scripts but those scripts would take
3 days without finishing.
The first time the Dirsync was applied it took 1 week without finishing until now they were not able to apply a full import and export sync.
What have really got me interested is that Microsoft did not suggest to the customer to upgrade his FIM (ForeFront Identity Manager)'s old version
to the latest one.
Customer is using Full SQL deployment on a dedicated server and DirSync (FID) on a separate server too. The deployed servers are virtual and have 32
GB ram and 200 GB HDD size and 4 cores.
I have recommended to this customer that we do not touch this current deployment since Microsoft themselves couldn't do anything in regard, but what
we could do is take a virtual snapshot and then apply the upgrade and see if this resolves the issue or not?
Note:
Microsoft talked to them about a limited number of synchronized items to their Azure site per week! I am not sure about this but what the customer
said is that they change approximately about 25,000 user object per day.
Could this issue happens because of this limit?
Thanks

Besides the large number of objects in the system, which I am not sure DirSync can handle, I suggest you separate the failing step from other steps in the RunProfile.
So, if you have a step that does Delta Import and Delta Sync, separate into 2 steps;
Best,
Nosh
Nosh Mernacaj, Identity Management Specialist

Apple Mail with OSX 10.9.5 quits on launch when mail window opens. May be related to install of Security update 2014-005. Any suggestions on fixing this?

Apple Mail with OSX 10.9.5 quits on launch when mail window opens. May be related to install of Security update 2014-005. Any suggestions on fixing this?
Here is the beginning of the Problem details error message:
Process:
Mail [763]
Path:
/Applications/Mail.app/Contents/MacOS/Mail
Identifier:
com.apple.mail
Version:
7.3 (1878.6)
Build Info:
Mail-1878006000000000~1
Code Type:
X86-64 (Native)
Parent Process: launchd [264]
Responsible:
Mail [763]
User ID:
501
Date/Time:
2014-10-20 15:23:32.902 -0800
OS Version:
Mac OS X 10.9.5 (13F34)
Report Version: 11
Anonymous UUID: 1058C7CE-141A-982C-2F1D-4F0EB47F37A1
Crashed Thread: 10 Dispatch queue: NSOperationQueue Serial Queue
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
*** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '-[NSKeyPathExpression objectForKey:]: unrecognized selector sent to instance 0x60000045ff20'
abort() called
terminating with uncaught exception of type NSException

Try a restart.
Do a backup, using either Time Machine or a cloning program, to ensure files/data can be recovered. Two backups are better than one.
Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.
Isolating an issue by using another user account
Try booting into the Safe Mode using your normal account. Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear and again when you log in. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer. For each disable/delete, you will need to restart if you don’t do them all at once.
Safe Mode - Mavericks
Safe Mode - About

Where are my skype credits I got with Office 365 S...

Where are my skype credits I got with Office 365 Small Business Premium?
Where are my monthly 60 minutes???
Can not see them in my account.

1: Probably in Library/Audio/Apple Loops
though it depends on your install-this for current installs
For now just keep the GB and Logic libraries as they are-there are several precautions-like files which don't appear to be audio files and ownerships privelidges. You can remove or delete later as needed but where they are is fine, if you want the instrument or to grab the samples of an instrument use Project manager to save copies of the samples/inst. Another goo dreason is that these Libraries update with installers.
YOUR EXS instruments belong in the user account.
/Users/YouracctName/Library/Application Support/Logic/Sampler Instruments/
The samples for these insts should reside either on a second drive or in your account
No Refill to EXS but you may want to try AutoSampler by redmatica, AFAIK refills are kinda locked and proprietary
Audio Finder will allow that for one shots, Keymap, also by redmatica is a mapper, not free, soon to be released. You could check into other formats as well but the fastest way for me is the EXS inst editor-I have not found a faster way overall but some things cam be extremely tedious and limiting-but it is not like I've paid $500 for it eithier.
Cheers

ADFS single sign-on with office 365 and multiple forests

I have 2 forests with one of them (Forest A) only running Exchange / Office 365 in hybrid mode. The other forest (Forest B) has my AD accounts for everyday user login and work. Is there a way to set up ADFS between these 2 forests in order for Forest B
to achieve single sign-on to office 365? Today users have to login with separate office 365 accounts in order to access email and sharepoint. Short of migrating Forest A into Forest B and getting down to one forest / domain, is there anything else we can do
to achieve single sign-on?

Hi,
Based on my research, we can have one ADFS farm servicing multiple forests, here are some related articles below for your references:
Multi-forest and Multi-tenant scenarios with Office 365
http://blogs.technet.com/b/educloud/archive/2013/08/02/multi-forest-and-multi-tenant-scenarios-with-office-365.aspx
Hybrid Deployment Prerequisites
http://technet.microsoft.com/en-us/library/hh534377(v=exchg.150).aspx
SupportMultipleDomain switch, when managing SSO to Office 365
http://blogs.technet.com/b/abizerh/archive/2013/02/06/supportmultipledomain-switch-when-managing-sso-to-office-365.aspx
For more information about Office 365, I suggest you refer to Office 365 community below:
http://community.office365.com/en-us/f/default.aspx
Best Regards,
Amy

Issue with Office 365 integration module

I have an issue with the Office 365 integration module on one of my customer's Windows Server 2012 Essentials servers.
Recently they switched to a new Office 365 plan, but the integration module still thinks the customer is on the old plan. This doesn't seem to affect functionality at all, so I think it's just cosmetic. On the Office 365 tab of the Windows Server Essentials
dashboard, under Subscription it lists the old plan and says the subscription has expired. Under Licenses it says "your subscription includes 0 licenses" and "0 licenses are assigned to user accounts."
Steps I've tried to resolve this issue:
Created a new Office 365 test user account (after switching plans) and then on the Windows Server 2012 Essentials dashboard clicked 'Change the Office 365 administrator account.' This made no difference.
Uninstalled and then reinstalled the Office 365 integration module. Again, this made no difference.
I suspected there might be an issue in the Office 365 back-end, where the customer's Office 365 account was somehow still associated with the old plan, but they said that wasn't the case.
I opened a service request with Office 365 support about the issue with the server dashboard, but this was their response: "As we are online service support team, we provide limited support on local application extension...you may need to contact the
Windows Server support team for further help."
As it seems to be just a cosmetic issue, I'm not going to open a paid service request with the Windows Server support team, but I'm interested to know if anyone on the forum has struck this issue before or has any suggestions.

Not seen this issue myself, you may be right in that it Is just a cosmetic issue, and I would be surprised if a fix was forthcoming even if you opened a case (or we opened a case for you) due to resources having shifted to the Windows 10.
You could grab the OIM logs from programdata\windowsserver\logs and we can see if there is anything obvious in there.
Robert Pearman SBS MVP
itauthority.co.uk |
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Apple mail with Office 365 problem

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