Apple Mail won't quit!

Installed OS X, now I can't shutdown because mail won't quit. Help somebody!!!

Same issue here. 15 MBP Retina Late 2012. MacOS 10.9 and have installed the Mail Update for Mavericks to no avail.
I have iCloud email and two exchange accounts configured. When I disable the iCloud account; force quit; then restart; it quits properly. I've rebuilt the mailbox and have I'gone so far as to delete the iCloud account and add it back to no avail.

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Mac pro/mail won't quit thus computer can't shut down

mail won't quit, thus computer won't shut down

Try:
Force an app to close on your Mac - Apple Support

HELP!! My Apple "MAIL" app. unexpectedly quits each time I open it.

My Apple "MAIL" app. unexpectedly quits each time I open it.
It will begin to load my mail, show the mailboxes and new e-mails and then all of a sudden quit.
I searched some of the Apple support and forums and have tried these things:
1. I trashed the "com.apple.mail.plist" preference file in the pref. folder.
2. I did an archieve install with Tiger OSX on my entire System Folder.
3. I erased my user>library>"mail folder"
4. I tried holding the shift key upon opening the program as suggested here but to no avail: http://discussions.apple.com/thread.jspa?threadID=479497&tstart=0
This has not resolved the problem. The program still quits every time I open it.
Pleeeeease help!!!!!!!!! DO YOU THINK I HAVE A VIRUS???
Here is my crash data:
Date/Time: 2006-06-06 15:15:59.264 -0700
OS Version: 10.4 (Build 8A428)
Report Version: 3
Command: Mail
Path: /Users/netgear/Desktop/Mail.app/Contents/MacOS/Mail
Parent: WindowServer [86]
Version: 2.0 (727)
Build Version: 1
Project Name: MailViewer
Source Version: 7270000
PID: 386
Thread: 0
Exception: EXCBADACCESS (0x0001)
Codes: KERNPROTECTIONFAILURE (0x0002) at 0x00000006
Thread 0 Crashed:
0 ...apple.AddressBook.framework 0x932d598c c4_HandlerSeq::ColumnType(int) const + 32
1 ...apple.AddressBook.framework 0x932d5950 c4_HandlerSeq::IsNested(int) const + 16
2 ...apple.AddressBook.framework 0x932d4fe8 c4HandlerSeq::Restructure(c4Field&, bool) + 56
3 ...apple.AddressBook.framework 0x932d52a8 c4HandlerSeq::Restructure(c4Field&, bool) + 760
4 ...apple.AddressBook.framework 0x933bb6e8 c4_Storage::SetStructure(char const*) + 244
5 ...apple.AddressBook.framework 0x932d7eec c4_Storage::GetAs(char const*) + 932
6 ...apple.AddressBook.framework 0x932d8e14 cacheViews + 240
7 ...apple.AddressBook.framework 0x932d319c -[ABAddressBook nts_OpenContactManagerWithMode:cacheSchema:] + 452
8 ...apple.AddressBook.framework 0x932d1cf8 -[ABAddressBook nts_InitDefaultContactManager] + 1052
9 ...apple.AddressBook.framework 0x932d1834 +[ABAddressBook nts_SharedAddressBook] + 76
10 ...apple.AddressBook.framework 0x932d1768 +[ABAddressBook nts_CreateSharedAddressBook] + 76
11 ...apple.AddressBook.framework 0x932d168c +[ABAddressBook sharedAddressBook] + 80
12 com.apple.MessageFramework 0x9aa26a60 +[Account myFullName] + 52
13 com.apple.mail 0x0012172c 0x1000 + 1181484
14 com.apple.mail 0x000e6768 0x1000 + 939880
15 com.apple.Foundation 0x90b05d18 __NSFireDelayedPerform + 304
16 com.apple.CoreFoundation 0x902b6f90 __CFRunLoopDoTimer + 184
17 com.apple.CoreFoundation 0x902a3908 __CFRunLoopRun + 1680
18 com.apple.CoreFoundation 0x902a2ebc CFRunLoopRunSpecific + 268
19 com.apple.HIToolbox 0x91fd4fc0 RunCurrentEventLoopInMode + 264
20 com.apple.HIToolbox 0x91fd45cc ReceiveNextEventCommon + 244
21 com.apple.HIToolbox 0x91fd44c0 BlockUntilNextEventMatchingListInMode + 96
22 com.apple.AppKit 0x924bd384 _DPSNextEvent + 384
23 com.apple.AppKit 0x924bd048 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 116
24 com.apple.AppKit 0x924b95ac -[NSApplication run] + 472
25 com.apple.AppKit 0x925a9e04 NSApplicationMain + 452
26 com.apple.mail 0x0000328c 0x1000 + 8844
27 com.apple.mail 0x000a5bac 0x1000 + 674732

A few of the messages I deleted (the last 2 days) now say
"You need to take this account online in order to download it."
If this is the result of having deleted the *.emlx files manually, you're probably seeing this error message because there is still a reference to them in Envelope Index.
Is there anyway to tell Mail to re-download these
mail files and reconnect them?
If they're still on the server, yes. Choose Get Info (⌘I) from the Action menu located below the mailboxes list in the main Mail window to open the Account Info window -- type "Account Info" in the search field of Mail Help for more information on this feature. Now, choose the account that has the problem from the Account popup menu at the top of the window. Does Mail display there the messages that are missing? What type of account is this (POP, IMAP, .Mac)?

Can't turn off computer because mail won't quit

Can't turn off computer because mail interupts shut down. I can force quit, but nothing happens. literally.

I'm also using Apple Mail with a POP account and Exchange as well.
One easy thing to try first is to Rebuild the Mail boxes, choose each Inbox in sequence and go to the Mailbox Menu > Reubild
Do this for the POP account Mailbox and the Exchange in that order. Try quitting Apple Mail and see what happens.
Reading this also led me to do a Google Search on Apple Mail hang on quit. Which led me to this message in the Discussion Group:
From Member: BDAqua
First I'd backup your whole Mail folder. Try trashing this file first, then logout/in... /Users/YourUserName/Library/Preferences/com.apple.mail.plist If that doesn't work try the .plists in...
/Users/YourUserName/Library/Mail/
So what you want to do to first backup your email is this:
http://www.maclife.com/article/howtos/how_back_and_restore_mail_lion
Follow the steps 1 & 2 to create backups of the mail boxes.
Then go to the Desktop > Go Menu > (hold down Option Key) choose Library > Preferences > (look for com.apple.mail.plist) drag it to the trash
Logout of your Mac, Log back in. Start Mail see if it hangs on quit
If that fails o to the Desktop > Go Menu > (hold down Option Key) choose Library > Mail > MailData > (there are .plists in here to that could be causing issues). *WARNING: Make sure to have all your account settings written down in advance of trashing these .plists. You want everything written down in case you have type it ALL in again once these .plists are eliminated.

All of sudden my Apple Mail won't transfer photos from Mail to iPhoto using the "add to iPhoto" feature in the drop down menu

All of sudden my Apple Mail won't transfer photos from Mail to iPhoto using the "add to iPhoto" feature in the drop down menu. Do you know how to fix this?

mmchisholm - just so you know you're not alone, I too am having the exact same issue as of latest software update bundle. Have to manually add each photo until Apple issues solution or minor software update.

Apple Mail won't send invitations when initially closed

I just started using iCal to send invitations for appointments through Apple Mail. When Apple Mail is opened already when I create the appointment and click Send in iCal, it works fine. The mail is sent and delivered to the appropriate address.
But if Apple Mail is closed initially, the application starts and the invitation is queued up in the Outbox but is never sent. I can manually open up each invitation in Mail and send them individually, but why is the behavior different? Whether Mail is opened or closed when I send an invitation, it ought to deliver the invitation automatically. By not being sent, I may not realize the invitation hasn't been delivered, making the process very error-prone. Is there a way to guarantee the invitation actually gets sent without having to check the Outbox every time?
Is this an iCal bug or an Apple Mail bug? I saw no settings in Apple Mail for sending messages at shutdown or any other setting like this. Instead, these invitations may end up being buried in my Outbox for a very long time before I notice and by then, it may be too late.

ronright wrote:
Since I bought a new modem/router (Netgear n600), my Apple mail won't send e-mails. It will receive. My ISP is AT&T & the email accounts are via yahoo. I have a Macbook Pro with a recent OSX.
The most recent OS is currently OS 10.8.3. Your system profile confirms you are still using Mac OS X (10.7.5). If this is incorrect, please correct your profile so that you will get the correct troubleshooting suggestions/solutions.
Also, post in the OS/Mail forum of whichever OS is currently installed on your MBP. It's where the OS/Mail expert helpers hang out at.

Apple mail won't close

hello,
I'm on a new imac using apple mail (setup with 3 imap accounts).
apple mail works fine when using it, but when I'm done with it and choose to quit the program, it gets stuck. It just sits there and won't quit.
I have to open a command line and do a kill -9 to kill apple mail.
What would cause this?
the same imap accounts work perfect on mozilla thunderbird.
Thanks,
Oskar

Hello Oskar.
Go to Apple Menu > System Preferences > Network, choose Network Port Configurations from the Show popup menu, and make sure that the configuration used to connect to Internet appears at the top of the list. Leave checked (enabled) only the port configuration needed to connect to Internet and Built-in Ethernet (in that order if not the same), uncheck (disable) the rest of network port configurations and see whether that helps — if it doesn’t, turn ON again the ones you want enabled.
In Mail, open Window > Activity Viewer. What do you see there when Mail refuses to quit? Actually, you may be able to avoid having to force quit Mail by canceling whatever it’s doing (by clicking on the red stop icon of the activity).
Do you have any Mail plug-ins? In the Finder, go to each of the following folders (if they exist). What do you see there?
/Library/InputManagers/
/Library/Mail/Bundles/
~/Library/InputManagers/
~/Library/Mail/Bundles/
To make accurately reporting that information easier, open /Applications/Utilities/Terminal, type the following command (you can just copy it here and paste it in Terminal), and press <Return>. You can then copy the output of that command from Terminal and paste it in your reply to this post:
ls -1 /Library/InputManagers /Library/Mail/Bundles ~/Library/InputManagers ~/Library/Mail/Bundles
Note: For those not familiarized with the ~/ notation, it refers to the user’s home folder. You can easily locate any of the folders referred to in this post by copying the folder path here, doing Go > Go to Folder in the Finder, and pasting the folder path there.

Apple Mail won't save "Use Autodiscover service" with Exchange

Apple Mail is discovering the wrong servers when connecting to Exchange. I want to set it manually so I uncheck "Use Autodiscover service" and put in the correct servers. But when I quit and restart Mail, it automatically rechecks "Use Autodiscover service" and automatically picks up the wrong servers again. Can some one suggest why it won't save my setting and how to make the unchecked setting stay unchecked?

Well first, I'd recommend your IT folks configure Autodiscover to return the correct results ;-)

Apple Mail won't see changes in contacts

I have an Exchange account configured in my MacBook Pro (Mail, iCal and AddressBook). Normally the computer don't shutdown only sleep, and the Mail and AddressBook programas are allways running.
When I add a new contact or edit the email address of any other already registered, Mail won't show the new information until I Quit the application and start it again.
How can I do to Mail see any changes in AddressBook without close and relaunch the application?

Tyashinsky wrote:
I just recently up graded to OS Lion. My Apple Mail program won't send emails out of my gmail account. It will receive them but won't send them. I got my google apps email to work but my normal gmail ones won't work. The settings are as follows:
Outgoing server is smtp.gmail.com
Port is 993
Using SSL
I have tried every combination I can and no luck... Anyone help me out?
993 is the wrong port, choose 'Use Default Ports" as shown below

Mail won't quit, also won't force quit

Following problem:
Mail does not hang, but also won't quit. The quit menu item is even greyed out. The Mail program prevents a restart (dialog after timout saying Mail canceled the restart) and also will not force quit. I've tried force quiting from the context menu on the dock, and also from the force quit dialog in the apple menu.
The only way to get shut down is to quit the WindowServer process from within the Activity Monitor, which causes a sort of "log out" to occur, meaning that I end up in the login screen. From here I can shut down or restart normally.
My OS is up to date with all patches. The problem persists (in fact I would say its only about 3 weeks old) and happens quite regularly (ca. 5 times/week.)
dual 1.8 G5 Mac OS X (10.4.5)

I did this yesterday...with same problems. Create a new user in system pref-accounts. Make sure you enable fast user switching and give it admin access. Then, switch over to new account (top right corner of menu bar)
In the new account, set up a new mail account with your info. Your mail should come back automatically. Then, you'll need to put the mail plist file that's in your user folder on a thumb drive. Go back to your main user account and replace that file in the same area. THEN, open mail and see if it fixes it. It did for me after pulling my hair out for 24 hours...

Mail Won't Quit, and won't let me restart/shutdown...

Mail --> Quit Mail gives me no response. Using the red "x" in the upper left corner, removes it from my screen (but of course doesn't close mail). When I click on the Mail icon in my Dock, nothing reappears. I have to do a File --> New Viewer Menu, turn on the toobar, etc. to use Mail.
Mail cancels efforts at Restart and Shutdown of the computer. If I turn off the power, it starts right back where I am now? (Mail version 1.3.11, OS X version 10.3.9)
Suggestions?

Quit the Mail.app first and using the Finder, go to Home > Library > Mail. Copy the Mail folder and place the copy on the Desktop for backup purposes.
Using the Finder, go to Home > Library > Preferences > com.apple.mail.plist. Move the com.apple.mail.plist file to the Desktop.
Note: Moving the com.apple.mail.plist file out of the Preferences folder will require re-entering all email account information when re-launching Mail.
The only exception to this is if you have a .Mac account which will be entered automatic and/or any email account you created as part of the original computer setup assistant when first turning on the computer when new.
Launch Mail and decline any prompt to import mailboxes. After re-entering all email account information, the Mail.app should rediscover the existing account named folders and mailboxes at Home > Library > Mail.
After confirming all mailboxes were successfully rediscovered, you can delete the copy of the Mail folder and old com.apple.mail.plist file from the Desktop.
Test if this resolves the problem.

Mail Won't Quit, and Keeps Reloading Old Mail from the Server

I recently had an apparent laptop battery failure while in Mail (while on battery). The machine abruptly shut down with no warning with about 55% power still available. It did this subsequently at random power levels. But, it always worked on the line power adapter. There have been no recurrences with a new battery.
Since I archive all my mail on my desktop machine, the laptop is set to NOT remove messages from the server after downloading.
1. After the first power failure with Mail active, on restart I got message from Mail to the effect that there was something wrong with the mail indexing, and if I would do X (don't remember what), then it would be fixed. I did X, and the system came up.
But, it had lost track of which messages had already been downloaded. Every time Mail was launched in downloaded the entire contents of the server spool, leading to massive duplications.
2. Then I discovered that I could not quit the application. If you tried, the first time it would close the message window, but remain active on the menu bar, with the "Quit" box grayed out.
I could force it to quit, but that may have been leading to it forgetting which mails it had already read.
I have run the disk utility, including the permissions check, and it reports that all is well.
I have reloaded Mail from the System disc, with no improvement.
I have tried deleting the com.apple.mail.plist file. But when Mail opens and brings up the Setup window, it fails to find the outgoing mail server.
Replacing the new plist with the original fixes the outgoing problem, but whether the new or old plist is in place, the multiple downloads and failing to quit both happen.
Since all of these attempts, a new symptom has emerged:
3. When dragging the Inbox messages to the trash (or using the Delete button), they do go to the trash, but remain in the inbox as well.
Any thoughts?

FYI: I found that there were two very-similarly-named folders in the users/(home)/Library/Mail folder.
One was called: POP-(username)@(ISP popservername).(ISP domain).
The other was called POP-(username)@(ISP popservername)@(ISP domain).
They both contained some of the core mail boxes, e.g. Deleted Messages, INBOX, Junk etc.
However, only one had the file: MessageUidsAlreadyDownloaded.
I copied the user mailboxes elsewhere and trashed these two folders. But opening Mail recreated them with all the same issues.
I trashed them again, along with the (boot disk)/Library/Mail, and the (bootdisk)/Applications.Mail.app file.
Then I reloaded the Mail app from the OS 10.5 Install DVD.
Launching Mail and setting its preferences cleared up the problem. Only one of the pop folders showed up and it correctly tracked the already downloaded files, and quit normally when asked.

Mail Won't Quit & Can't Send Mail

On Monday I started experiencing problems with my Gmail mail in Apple Mail
and through the week evolved into my AOL emails and all not being able to send now.
Also, when I open the App. the viewer (main window) does not come up, I have to
open it manually and it will not Quit. I have to force-quit everytime with it.
This morning I downloaded the the last update and went through the process of installing
the update (which is old at this point, because I nstall all updates as they become available),
to see if that would solve the problem. Of course it didn't, so here's my first posting!
Any idea's what to do???
I have one plugin for it, it's that little App. that allows you to see the various emails that
you receive on the Mail icon in the Dock.
Thanks!

You’re welcome.
What’s the version of Mail running on your computer? What does Mail > About Mail say?
In the Finder, go to each of the following folders (if they exist). What do you see there?
/Library/InputManagers/
/Library/Mail/Bundles/
~/Library/InputManagers/
~/Library/Mail/Bundles/
To make accurately reporting this information easier, you may open /Applications/Utilities/Terminal, type the following command (you can just copy it here and paste it in Terminal), and press <Return>. You can then copy the output of that command from Terminal and paste it in your reply to this post:
ls -1 /Library/InputManagers /Library/Mail/Bundles ~/Library/InputManagers ~/Library/Mail/Bundles
Note: For those not familiarized with the ~/ notation, it refers to the user’s home folder. You can easily locate any of the folders referred to in this post by copying the folder path here, doing Go > Go to Folder in the Finder, and pasting the folder path there.

Apple Mail won't send

a few weeks ago i upgraded from an eMac/panther to mini/Tiger. mail has worked fine. my router died and i had to get a new one. Mail stopped sending. I can send from Thunderbird but not Mail. Receiving mail is fine.
i checked and double checked my account settings in Apple Mail. i tried it without authentication and with authentication. no go.
what could be going on?

Its been a month now that I am using Mail 2.0.7 (should i upgrade to latest version?). I have not changed my router or done any hardware switch at all and Mail stopped sending my mail. I tried changing my account password and settings, I tried quitting Mail, restarting the computer many times, nothing makes Mail send my mail since the last 2 weeks.
I had this problem before too ( one week after starting using Mail) but for some reasons, all my messages kept in my Outbox also for a good two weeks have finally been sent.
I was with port 25 in my SMTP setting when using Microsoft Entourage as my main email client before so i kept this setting. Should I use another Port like the one suggested earlier in the thread?
Thanks for your help! I just hope Mail works better with my information than Entourage has in the previous years for me.
Geneviève

My mail won't "quit"

My mail won't shut down - how do I get it to shut down manually?
Thanks,
Alie

Control-click on the Mail icon in the Dock or press the Option, Command, and Escape keys simultaneously; in either case, choose to force quit Mail. In some cases, the application may not quit through this method; if this happens, save all your open documents in other applications and then use the Activity Monitor in the /Applications/Utilities/ folder to force quit the loginwindow process. You will then be returned to the login screen if automatic login isn't enabled, or logged back in if it is.
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Apple Mail won't quit!

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