Apple mail won't reinstall

Hope someone can help - I had a problem with apple mail freezing after sending a large jpeg message- nothing was going out and nothing was coming in. I had a similar problem previously which I fixed by deleting and rebuilding the account. I think I may have made a big mistake here as I have deleted the actual mail application this time and it is nowhere to be seen. I thought I could just reinstall the application with the SL applications install dvd but when I go to 'customize' and then 'bundled applications', mail isn't listed as an option. I have tried the general install and no luck - mail simply isn't there. I am now using a free trial of 'Postbox' which is working fine but I will have to pay for that eventually (and perhaps for every upgrade?) I dislike using the online mail service by my provider (sky). Does anyone know how to get the apple mail application back on my machine? Please help!

After a bit of help, I have used Pacifist to extract the mail application from the install DVD and then updated with the Mac OS X 10.6.4 combo - everything is back to normal! Wonderful.

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All of sudden my Apple Mail won't transfer photos from Mail to iPhoto using the "add to iPhoto" feature in the drop down menu

All of sudden my Apple Mail won't transfer photos from Mail to iPhoto using the "add to iPhoto" feature in the drop down menu. Do you know how to fix this?

mmchisholm - just so you know you're not alone, I too am having the exact same issue as of latest software update bundle. Have to manually add each photo until Apple issues solution or minor software update.

Apple Mail won't send invitations when initially closed

I just started using iCal to send invitations for appointments through Apple Mail. When Apple Mail is opened already when I create the appointment and click Send in iCal, it works fine. The mail is sent and delivered to the appropriate address.
But if Apple Mail is closed initially, the application starts and the invitation is queued up in the Outbox but is never sent. I can manually open up each invitation in Mail and send them individually, but why is the behavior different? Whether Mail is opened or closed when I send an invitation, it ought to deliver the invitation automatically. By not being sent, I may not realize the invitation hasn't been delivered, making the process very error-prone. Is there a way to guarantee the invitation actually gets sent without having to check the Outbox every time?
Is this an iCal bug or an Apple Mail bug? I saw no settings in Apple Mail for sending messages at shutdown or any other setting like this. Instead, these invitations may end up being buried in my Outbox for a very long time before I notice and by then, it may be too late.

ronright wrote:
Since I bought a new modem/router (Netgear n600), my Apple mail won't send e-mails. It will receive. My ISP is AT&T & the email accounts are via yahoo. I have a Macbook Pro with a recent OSX.
The most recent OS is currently OS 10.8.3. Your system profile confirms you are still using Mac OS X (10.7.5). If this is incorrect, please correct your profile so that you will get the correct troubleshooting suggestions/solutions.
Also, post in the OS/Mail forum of whichever OS is currently installed on your MBP. It's where the OS/Mail expert helpers hang out at.

Apple mail won't save outgoing server port...? Odd symptom.

Each time I close Mail, the SMTP port reverts to 25. I can enter a new port, but Mail won't save that port info. I have to re-enter after opening Mail each time.
Symptom goes like this:
Open Mail, then when sending 1st message after opening app an error "cannot send mail using selected server" appears. I need to go into the settings & switch the port from the default port that is displayed (25), to 3535. After doing that & clicking ok, closing the window, the password dialog box appears & mail sends just fine. Every other message from that point will send.
Close Mail, then reopen. Have to repeat same process again.

Two weeks later (after post, above)
I Solved the Problem - I reinstalled Mac OSX 10.6.6 (It was rather painless)
My Mail is working again. Safari now also again remembers passwords.
Also, my Aperture's Mail export also works. (Mail is no longer grayed out).

Apple Mail won't connect to Gmail

My Apple Mail 4.5 has been working fine up until a couple of weeks ago. I don't know what happened, but now it won't connect to Gmail. It says something like port 993 time out? I've been searching online to find solutions, but none of them seems to work. I can still log in thru webmail and I've already checked to see if my POP and IMAP are enabled in Gmail settings. Please help Apple Geniuses. Thanks.

Anything here help?
Routing gmail through Mail.app:
imap-http://mail.google.com/support/bin/answer.py?answer=81379&topic=12814
pop-http://mail.google.com/support/bin/answer.py?answer=13275&topic=12810

Apple Mail won't display messages in HTML

I'm using Apple Mail on my laptop to check email from an account other than iCloud and Gmail. I also use my iPhone and iPad to check mail from this same account. Sometimes, newsletters are appearing in Apple Mail in plain text format, and not in HTML format. What's unusual is that these same messages appear in HTML format on both my iPhone and iPad, so I'm guessing it's not a problem with my mail server, but with the Apple Mail application. Are there any settings in Apple Mail to ensure I view all messages in HTML format?
Thanks!

Emily -
My wife is having the same problem with her new MacBook Air. She never saw the problem on the old first-gen Air running Snow Leopard.
Here's what's going on:
The messages that are having the problem are encoded as multipart/alternative. That is, they contain this in the received message:
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="----=_Part_2836956_1545934347.1333570398993"
Downstream, you'll find that boundary string whenever a new "part" begins:
------=_Part_2836956_1545934347.1333570398993
Content-Type: text/plain; charset=utf-8
Content-Transfer-Encoding: quoted-printable
This begins the first part...the plain text part. On down the stream, you'll find the part header again:
------=_Part_2836956_1545934347.1333570398993
Content-Type: text/html; charset=utf-8
Content-Transfer-Encoding: quoted-printable
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.=
w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html>
That final <html> tag begins the bulk of the HTML code to render the graphical page. The block must end with a </html> tag to indicate the end of the block...but in this message the last line is:
<td style=3D"color: #000000; text-decoration: none; font-size: 10px; font-f=
amily: Arial,Helve
...and that's it. Obviously, the last word should have been "Helvetica" but ***the message was cut off***. I know this because if I open the message source window for the the same message in the gmail section (not the inbox section) the end of the message looks like this:
</body>
</html>
------=_Part_2836956_1545934347.1333570398993--
...which is what I'd expect in a multipart MIME encoded message.
The amount of data that's missing from the end appears to be about one network packet's worth. I suspect what's going on is that mail is erroneously discarding the final packet of some mail messages.
BTW, I've taken the computer to the Genius bar, and we took the time to create a new user account and a clean mailbox and duplicated the problem there in the store. The genius was unable to recommend a solution to the problem, and suggested that I perform a reinstall-in-place of the OS. Haven't done that yet, as I consider that pretty thin gruel from the perspective of fixing the problem.
In the meantime, I'm trying Sparrow mail as an alternative mail client. So far, I haven't seen the problem using Sparrow (nor, for that matter, on OSX Snow Leopard.)
Sorry I can't be more helpful, but I'll post back in this forum if I come up with a solution. I'll follow the thread...if anybody has any ideas what might be going on please post.

Apple mail won't close

hello,
I'm on a new imac using apple mail (setup with 3 imap accounts).
apple mail works fine when using it, but when I'm done with it and choose to quit the program, it gets stuck. It just sits there and won't quit.
I have to open a command line and do a kill -9 to kill apple mail.
What would cause this?
the same imap accounts work perfect on mozilla thunderbird.
Thanks,
Oskar

Hello Oskar.
Go to Apple Menu > System Preferences > Network, choose Network Port Configurations from the Show popup menu, and make sure that the configuration used to connect to Internet appears at the top of the list. Leave checked (enabled) only the port configuration needed to connect to Internet and Built-in Ethernet (in that order if not the same), uncheck (disable) the rest of network port configurations and see whether that helps — if it doesn’t, turn ON again the ones you want enabled.
In Mail, open Window > Activity Viewer. What do you see there when Mail refuses to quit? Actually, you may be able to avoid having to force quit Mail by canceling whatever it’s doing (by clicking on the red stop icon of the activity).
Do you have any Mail plug-ins? In the Finder, go to each of the following folders (if they exist). What do you see there?
/Library/InputManagers/
/Library/Mail/Bundles/
~/Library/InputManagers/
~/Library/Mail/Bundles/
To make accurately reporting that information easier, open /Applications/Utilities/Terminal, type the following command (you can just copy it here and paste it in Terminal), and press <Return>. You can then copy the output of that command from Terminal and paste it in your reply to this post:
ls -1 /Library/InputManagers /Library/Mail/Bundles ~/Library/InputManagers ~/Library/Mail/Bundles
Note: For those not familiarized with the ~/ notation, it refers to the user’s home folder. You can easily locate any of the folders referred to in this post by copying the folder path here, doing Go > Go to Folder in the Finder, and pasting the folder path there.

Apple mail won't delete a message on the server but my iPhone will...

Hello,
I have an iMac running the latest version of Snow Leopard, and use Apple Mail with an IMAP server. Recently, I noticed that when I try to delete a message on my apple mail, that it won't get deleted on the server or my iphone. However, if I do the reverse and delete the message on my iPhone, it gets removed from the server and apple mail.
I have setup Apple Mail as an IMAP account, and on the iphone Active Synch Exchange for the same account. I tried to switch the Apple Mail account to an exchange IMAP account, and it made no difference. Any ideas on how to address this problem - it is really annoying to have to delete the same message twice? Thanks!

Hi ernie,
Thanks for the help. As for the mailbox preferce I have it set on move deleted to seperate folder (one week old).
Here's the strange part - i have 1 email, only 1 email that will not delete and that's in my inbox, now when i click on view "Show Deleted Message" is greyed out..
http://i25.tinypic.com/33mx1et.png
I also have 1 email and only 1 email in my outbox that will not delete and when i click on view it shows "Show Deleted message".
http://i29.tinypic.com/xaw27d.png
so what do you think the problem may be?
-Joey

Apple Mail won't save "Use Autodiscover service" with Exchange

Apple Mail is discovering the wrong servers when connecting to Exchange. I want to set it manually so I uncheck "Use Autodiscover service" and put in the correct servers. But when I quit and restart Mail, it automatically rechecks "Use Autodiscover service" and automatically picks up the wrong servers again. Can some one suggest why it won't save my setting and how to make the unchecked setting stay unchecked?

Well first, I'd recommend your IT folks configure Autodiscover to return the correct results ;-)

Apple Mail won't see changes in contacts

I have an Exchange account configured in my MacBook Pro (Mail, iCal and AddressBook). Normally the computer don't shutdown only sleep, and the Mail and AddressBook programas are allways running.
When I add a new contact or edit the email address of any other already registered, Mail won't show the new information until I Quit the application and start it again.
How can I do to Mail see any changes in AddressBook without close and relaunch the application?

Tyashinsky wrote:
I just recently up graded to OS Lion. My Apple Mail program won't send emails out of my gmail account. It will receive them but won't send them. I got my google apps email to work but my normal gmail ones won't work. The settings are as follows:
Outgoing server is smtp.gmail.com
Port is 993
Using SSL
I have tried every combination I can and no luck... Anyone help me out?
993 is the wrong port, choose 'Use Default Ports" as shown below

Apple Mail won't send or receive iCloud mail.

iCloud Mail is not working. I'm using OSX 10.4.11 and was under the impression that Mail would work, but it is not. I'm trying to use Apple Mail to send and receive mail with my mac.com email address and it has not worked since switching to iCloud. Do I need to change something in Mail Preferences? Can't find anything relevant on Apple Support.

I'm bumping this up to the top because I am having the same exact problem.
I have had my new Mac since Dec. and have never been able to use my Mac Mail account. I can only use my Verizon account, which I don't like. I had a PC before the Mac and used Outlook Express, which I did like but I would really like to find out why my MAIL account won't send email. I have fooled with this problem and at one time I did get it so that it would receive mail (but not send) but even now I can no longer receive mail in my MAIL account.
I wonder if I can delete the account and start over? I'm wondering if my daughter set it up incorrectly when she set my computer up for me. Any help would be greatly appreciated.

Apple mail won't send Gmail in OS Lion

I just recently up graded to OS Lion. My Apple Mail program won't send emails out of my gmail account. It will receive them but won't send them. I got my google apps email to work but my normal gmail ones won't work. The settings are as follows:
Outgoing server is smtp.gmail.com
Port is 993
Using SSL
I have tried every combination I can and no luck... Anyone help me out?

Tyashinsky wrote:
I just recently up graded to OS Lion. My Apple Mail program won't send emails out of my gmail account. It will receive them but won't send them. I got my google apps email to work but my normal gmail ones won't work. The settings are as follows:
Outgoing server is smtp.gmail.com
Port is 993
Using SSL
I have tried every combination I can and no luck... Anyone help me out?
993 is the wrong port, choose 'Use Default Ports" as shown below

Apple Mail won't take Gmail password

Okay, this is driving me insane...
New MacBook Pro, mail won't take my Gmail password, changed password, no avail. Fine, I'll use the web based. New iPhone 5. Mail won't take password. Grrr. Any help? There were a couple of posts about application specific passwords and clearing captcha, but I'm not running a google app account.

Tyashinsky wrote:
I just recently up graded to OS Lion. My Apple Mail program won't send emails out of my gmail account. It will receive them but won't send them. I got my google apps email to work but my normal gmail ones won't work. The settings are as follows:
Outgoing server is smtp.gmail.com
Port is 993
Using SSL
I have tried every combination I can and no luck... Anyone help me out?
993 is the wrong port, choose 'Use Default Ports" as shown below

Apple Mail won't download .doc attachments

Lacking a specific "Mail" catagory I've posted this here. Less than Ideal I know but here goes.
This just started last week.
Many of us in the office and contractors we work with send .doc files by email. In the last four of five days (mid March 2014) Apple Mail no longer downloads them. See the attached image
We can see the document title with a download button above it. Clicking on the button does nothing. Right clicking and using "Save Attachment" yields a 0kb file. Right clicking and using "Open With" results in a blank Word document.
If I use mail clients other than Apple Mail (for example Thunderbird) the documents download correctly.
The problem is not related to spam filtering as we all use different services (and some use none at all).
This is the case across multiple macs using Mail. All the installs worked properly prior to about a week ago.
Is there a fix for this (other than everyone buying new machines and upgrading to newest software)?
Thanks.

Because Mail is part of OS X you will find a forum in it for the version of OS X you have installed. For example if you have Mavericks 10.9.x then search in the Mavericks forum.

Apple Mail won't Authenticate Google Login with 2 Step Authentication Enabled

Is there a way to authenticate a Google Account added to Apple Mail using 2 Step authentication?
I am using the 10.10.3 and trying to link my google email account to Apple Mail. I use 2 step authentication for Gmail, but when trying to add this account to Apple Mail, I type my username and password and the next window asks for the code generated by my device. This code is not recognized when logging in. Further, I have tried logging in with an Application Specific Password generated by google, but this fails to work as well. Any help is greatly appreciated. This issue has been plaguing me since 10.10.1 and Apple says its Google's issue. Any workarounds would be helpful.

Try looking/posting here.
Gmail Support

Apple mail won't reinstall

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