Apple Maps FAQ

UNOFFICAL APPLE MAPS FREQUENTLY ASKED QUESTIONS
In the absence of any office Apple FAQ document for their new iOS6 Maps app, I have complied the following:
Q: How do I add or edit my business listing in Apple Maps?
A: No official answer currently exists. Best guesses:
- Use the "report a problem" link in the maps app following these instructions
- Add a new business entry to Yelp
- Add a new business entry to Tom Tom Places
Q: What is the verification process for changes to listings?
A: No official answer currently exists.
Q: How do I monitor the progress of a listing amendment?
A: No official answer currently exists.
Q: Can I take ownership of my business entry and have access to analytics data?
A: No official answer currently exists.
Q: Will I be notified when my listing is updated?
A: No official answer currently exists. Evidence to date suggests if a change is made then the person reporting the problem is not notified.
Q: How will I know if my listing is rejected?
A: No official answer currently exists.
Q: How long can I expect it will take to have a new business listing added to the maps?
A: No official answer currently exists. Some reports suggest within 24hrs. Others have waited 18+days and still can not see their listing.

*le sigh*
Just as I expected...
No desire to provide anything unmetered...
No desire to provide anything at all in the way of value...
I mean even the new bundles aren't anything new... the Medium "super great value bundle" is just the a recycled version of the Connected Everyday just $1 cheaper...
"Data charges apply for downloading the Apple Music app and when using the app. Data usage is aprox 6mb per song when streaming music. You can estimate your monthly data usage at https://www.telstra.com.au/mobile-phones/plans-and-rates/data-usage-calculator"
It sucks too... because I really wanted to be proved wrong... I knew I wouldn't, but I really hoped... I really feel sorry for the poor staff who are going to have to deal with the crap that comes from it...
Oh well, it isn't the fault of the poor staff here... the problem is that again, it proves that what customers what mean nothing to the decision makers...

Similar Messages

HT202570 My buisness address does not show up on apple maps as a correct address. The address is 1351 summit drive jasper AL 35501 and we have been here for 8 years.

I have been at my buisness for 8 years and the address does not show up as an address in apple maps on any of my devices. How can I fix this? My address is 1351 summit drive jasper al 35501.

@Kilgore-Trout, there is no "contact us" at the bottom of the Apple Map. All I get is report the problem...move the pin, which I have done numerous times. Google maps gets it right & due to that fact, we have to tell vendors to NEVER use Apple Maps when getting directions for deliveries. I love apple, own all their products and now my BMW i3 is using their maps & I would love to have them be responsive.

I am using iphone 4s and just updated ios6 but my apple map is not working please help me for the same

Dear all,
as i am using i phone 4s in INDIA, today itself i updated my phone to operating system ios6, but my map of phone is not working , so please help for same.Its says "direction could not be found ", when i select the starting point and end point, go to start.
With Regards
Anurag

Friend,
refer to following discussion on the same
Apple maps very disappointing

Apple maps has received a poor performance rating just after introduction of the iPhone 5. I am running google maps app on the phone. Siri cannot seem to get me to a specific address. Where does the problem lie? Thanks.

Apple maps has received a poor performance rating just after introduction of the iPhone 5. I am running Google Maps app on the phone. SIRI cannot seem to get me to a specific address. Where does the problem lie? Also can anyone tell me the hierarchy of use between the Apple Maps, SIRI, and Google maps when the app is on the phone? How do you choose one over the other as the default map usage? Or better still how do you suppress SIRI from using the Apple maps app when requesting a "go to"?
I have placed an address location into the CONTACTS list and when I ask SIRI to "take me there" it found a TOTALLY different location in the metro area with the same street name. I have included the address, the quadrant, (NE) and the ZIP code into the CONTACTS list. As it turns out, no amount of canceling the trip or relocating the address in the CONTACTS list line would prevent SIRI from taking me to this bogus location. FINALLY I typed in Northeast for NE in the CONTACTS list (NE being the accepted method of defining the USPS location quadrant) , canceled the current map route and it finally found the correct address. This problem would normally not demand such a response from me to have it fixed but the address is one of a hospital in the center of town and this hospital HAS a branch location in a similar part of town (NOT the original address SIRI was trying to take me to). This screw up could be dangerous if not catastrophic to someone who was looking for a hospital location fast and did not know of these two similar locations. After all the whole POINT of directions is not just whimsical pasttime or convenience. In a pinch people need to rely on this function. OR, are my expectations set too high?
How does the iPhone select between one app or the other (Apple Maps or Gppgle Maps) as it relates to SIRI finding and showing a map route?
Why does SIRI return an address that is NOT the correct address nor is the returned location in the requested ZIP code?
Is there a known bug in the CONTACTS list that demands the USPS quadrant ID be spelled out, as opposed to abreviated, to permit SIRI to do its routing?
Thanks for any clarification on these matters.

siri will only use apple maps, this cannot be changed. you could try google voice in the google app.

How can I view all my apple map pushpin Points of Intrest and pictures at once?

Been trying to find a way to view all my Apple Maps Points of Interest pushpins all at once on the map screen. As I drive along routing, or when I zoom in and out of map areas. Saved bookmarks shows a long list, but I can't figure out how to just view all the pushpins on the map, so I can access my favorite locations and notes as I drive or plan a trip.
Maybe create a map pushpin folder to save only pictures related to the saved map bookmarks. And save on phone or skydrive? I still just go by memory. But the list, notes and scenes are getting really numerous. RV campsites, fishing, biking, skiing, services, phone signal, shopping, wifi, laundry, jobs, pictures, and much more.
I have an old HP mini that I like and use with my iphone 4. Have no interest or extra money to be upgrading my devices every time the software/bloatware updates overload otherwise perfectly good phones and laptops. Hope to be able to share with others how to have their phones and computers work for them, instead of the other way around.
Might stay with iPhone and even buy an ipad if they become more univerally compatible, or switch to all windows devices. Not too happy with PCs bloatware programming these days either. My old windows 98 laptop runs some really powerful programs. Wonder how many people would buy Jeeps and such vehicles, if they could not easily drive them on regular city streets or highways?
first posting in online support community in 15 years. Home powered by Solar these days. Can even park next to a street light and charge batteries.
Thanks for reading and any useful info. will try not to lose my login info

Been trying to find a way to view all my Apple Maps Points of Interest pushpins all at once on the map screen. As I drive along routing, or when I zoom in and out of map areas. Saved bookmarks shows a long list, but I can't figure out how to just view all the pushpins on the map, so I can access my favorite locations and notes as I drive or plan a trip.
Maybe create a map pushpin folder to save only pictures related to the saved map bookmarks. And save on phone or skydrive? I still just go by memory. But the list, notes and scenes are getting really numerous. RV campsites, fishing, biking, skiing, services, phone signal, shopping, wifi, laundry, jobs, pictures, and much more.
I have an old HP mini that I like and use with my iphone 4. Have no interest or extra money to be upgrading my devices every time the software/bloatware updates overload otherwise perfectly good phones and laptops. Hope to be able to share with others how to have their phones and computers work for them, instead of the other way around.
Might stay with iPhone and even buy an ipad if they become more univerally compatible, or switch to all windows devices. Not too happy with PCs bloatware programming these days either. My old windows 98 laptop runs some really powerful programs. Wonder how many people would buy Jeeps and such vehicles, if they could not easily drive them on regular city streets or highways?
first posting in online support community in 15 years. Home powered by Solar these days. Can even park next to a street light and charge batteries.
Thanks for reading and any useful info. will try not to lose my login info

How do I use map coordinates in Apple Maps to set up my GPS?

I'm trying to use an address in Apple maps that is a rural route.The rural route is not precice enough to help me set up a route in the GPS. I have the lattitude and longitude coordinates. How do I use the coordinates in Apple Maps to set up my GPS?
I tried dropping a pin on the location I want to go to but Apple maps still directs me to a location about 30 miles away.

I tried dropping a pin on the location I want to go to but Apple maps still directs me to a location about 30 miles away.
That "should" work. Drop the pin exactly where you want it, tap the arrow on the right and the select Directions to/from here.

How do I use location based Reminders when my address does not show up in Apple Maps?

I currently live overseas and Apple maps does not have any street names listed in my neighborhood. I have tried dropping a pin on my house and adding it to contacts, but it just takes me back to the center of town which is about 5 miles from my house and closer to my office so that the location reminders gets confused.
Is it possible to enter gps locations directly into the reminders program or into my contacts? Any suggestions are welcome!

@Kilgore-Trout, there is no "contact us" at the bottom of the Apple Map. All I get is report the problem...move the pin, which I have done numerous times. Google maps gets it right & due to that fact, we have to tell vendors to NEVER use Apple Maps when getting directions for deliveries. I love apple, own all their products and now my BMW i3 is using their maps & I would love to have them be responsive.

How can I update a location in the Apple Maps app?

The location across the road from my office building shows that a high school is there, but that is not the case. The high school has not been located across the road in over 20 years. I found this error when I was updating the location information in Google Places and thought to check the location accuracy in the Apple Maps app. How can I submit for a correction to the location info?

Apple has always included a way to "report a problem" in iOS 6 Maps, but because it does so in the context of Yelp local search information, it's not readily obvious that this button is for reporting map errors rather than just filing a grievance against a business or Yelp's data (below).
Might try here...
http://www.apple.com/feedback/iphone.html
http://www.apple.com/feedback/
I understand it'll be easier in OSX 10.9

How can I go back to google maps instead of apple maps?

Apple maps are very very very bad. Is it possible to go back to google maps. I come from Spain and maps doesn't work. Always finds what you are not looking for and what you want does not exist in 75% of searches. You find places and apple maps is not able to give a route. Says that no route available and that's all
The app that comes with the operating system is a disaster.
Any way to go back to google maps???

Download the Google Maps app from the App Store.

Apple Maps is displaying a very old address location -- How do I fix it?

I am the worship director and web developer at Cambridge Church. For many years we were a mobile church, so we've had quite a few locations and addresses over the years. With the new Apple Maps, when people search for "Cambridge Church", two locations pop up.
One -- @ 2410 W 123rd Street, Leawood, KS 66209-1268 is actually a Middle School (Leawood Middle School) that we used to meet at on Sundays. We haven't been there for close to 8 years. The Middle School is still active.
Two -- @ 14300 Kenneth Road, Suite 220, Leawood, KS 66224 is our old office location. We no longer have our offices there.
Our current worship AND office location is now -- 6731 West 119th Street, Overland Park, KS 66209
I have been spending a good part of two days tracking down and creating accounts for TomTom, Google Places, Bing, Yahoo, Localeze, Yelp, Mapquest, Factual and Acxiom and changing/updating/submitting/claiming, etc. our address information.
My concern is, none of these sites above have ever shown a listing for the 2410 address above. So, I am worried even though I've made some significant strides in updating the above databases Apple Maps pulls info from, the 2410 address will still show up in a search on Apple Maps on an iPhone.
We've had complaints about soem folks trying to find us and they have gone to the Leawood Middle School.
And our current address, NEVER shows up on an Apple Maps search, but does show up on most other third party apps (Google, Bing, Yahoo, etc.)
I need help! :-)
Chris Sieggen

Tap the pin then scroll down to "report a problem".

Can I add missing businesses to Apple Maps myself?

Hey guys,
Ok I've already posted about the woeful lack of business data in my area on Apple Maps. While we could all moan and complain until the skies fall it won't make anything better.
So I'm wondering, what did apple mean when they said that the more people use Apple Maps the better it will get? Does this mean that we can suggest or add existing businesses to Apple Maps? I sure if Apple came out and asked us to do their job for them they would be lynched but I just wanna get it done and its really bugging me that the information just isn't on there.
While we're on the topic I did search on Yelp in my area and again the lack of coverage is abysmal, yet there is the odd thing like the Cafe Neros around the corner that is on Yelp but not on Apple Maps. I guess I'm wondering who Apple used for businesses in the UK?

Hey guys,
Ok I've already posted about the woeful lack of business data in my area on Apple Maps. While we could all moan and complain until the skies fall it won't make anything better.
So I'm wondering, what did apple mean when they said that the more people use Apple Maps the better it will get? Does this mean that we can suggest or add existing businesses to Apple Maps? I sure if Apple came out and asked us to do their job for them they would be lynched but I just wanna get it done and its really bugging me that the information just isn't on there.
While we're on the topic I did search on Yelp in my area and again the lack of coverage is abysmal, yet there is the odd thing like the Cafe Neros around the corner that is on Yelp but not on Apple Maps. I guess I'm wondering who Apple used for businesses in the UK?

The location of my hometown (Hysham, Montana) is off by over 50 miles ever since Apple Maps came out. I have been reporting off and on ever since but it has never corrected. What do I need to do to get this fixed?!

The location of Hysham in Apple Maps is off by over 50 miles and has been ever since the advent of the app. I have gone through the motions many times to place the pin the correct location. Unfortunately, no one at Apple seems to care if Hysham, Montana is plotted in the correct location or not. The location displayed in Apple Maps is quite literally in the middle of nowhere. If someone were to rely on Apple Maps to get to Hysham may very well end up marooned in the midst of muddy two track road in the summer or stuck in a snowdrift in the winter with little or no hope of expedient assistance. Other than the reporting feature in Maps, there appears to be no other means to report mistakes and there appears to be no expedient means at Apple to filter through reports and fix the errors. In sum, What do I have to do to get the location of Hysham fixed in Apple Maps? Much thanks!

You have done all that you can. Apple maps depends on 3rd party map data solutions. As problems are reported, they are reported to the data providers. How and when they decide to make changes is up to them.
You can also let Apple know you are disappointed in this via feedback at www.apple.com/feedback and click on the appropriate link.

How do I change the default map to one that works. Apple maps nearly killed me today in Leicester as it tried to take me down 2 pedestrian areas, 1 no entry and told me to do a u turn about 6 times at no u turn junctions.

Need to change default map on iphone. The default maps app is dangerous - it wanted to take me down pedestrian areas and through no entries whilst trying to navigate in Leicester. It needs to be removed from my phone as it is a hazard. I clicked on a link in an email and the maps app was opened and so I used it to navigate. Big mistake. This app is a serious hazard!

I don't really want to get into a long debate here, but just to put in some background info. I travel a lot in the uk and have done for many years. For the last couple of years I have used either Nav free or waze as sat nav maps on my iphone. Whilst there has been some errors, they have been useable - and of course you have to use your common sense whilst using them.
On this occasion someone emailed an address to me in Leicester. I wanted to drive from on point in Leicester to this address that has been emailed to me. I clicked on the address in the email and it defaulted to the apple maps and plotted a route. It was about 1 mile away and told me it would take about 8 mins.
This was the worse journey I have experienced with a 'sat nav' - it tried to take me through 2 pedestrian areas and 1 no entry in that short journey. Clearly I didn't go I. The pedestrian areas or turn into the one way. However, the apple. Aps persisted to try and make me take these route, and I. The process kept urging me to take a u turn where it was clearly sign posted that it was illegal to do so.
In the end, I pulled over and switched to Waze - it directed me straight to my destination without any errors.
The point is, I am not talking about a mistake in the middle of no where. This is a major city in the UK - and fairly central ie near the city centre.
Generally I love Apple products and don't knock them as a company.
The original question was genuine- can I change the default mapping app so that I don't end up using the apple maps app again. It was a disaster like nothing I have seen before.
I now know that the answer is no.
Apple clearly need to sort this out.

How to I get up to date information in Apple Maps?

I just upgraded to Mavericks and was trying Apple Maps, but the maps are showing parks that haven't existed for 10 years, and are missing businesses that have been in my area for over 10 years?
Is there a way to get more up to date information in Apple Maps?

Not sure what you want me to say. Again, the data is as up to date as the providers have it. There's no "cache" or other function you can clear to get newer data. Why the providers, which you can see listed here if you wish:
http://gspa21.ls.apple.com/html/attribution.html
have such out-of-date information I can't begin to guess.
Regards.

Apple Maps Navigation Doesn't Work on 3G on iPhone 5

Has anyone else noticed that on iPhone 5, Apple Maps defaults to non-voice guided navigation when LTE is purposely turned off?
Since navigation is supposed to work on the iPhone 4S, I assumed that while on 3G the navigation should work. But it doesn't.
I have the switch set to off to preserve battery life, plus have really bad LTE coverage here anyway.

It will not find another phone. This has never been a feature of iphone/ipod/ipad.
Bluetooth is supported for stereo headsets/speakers, handsfree telephone devices, some keyboards, some apps from the app store, and internet tethering if provided by the carrier.
Other than this it will not connect to a phone or computer.

Apple Maps FAQ

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