Apple may charge $100+ just to look at iPod Nano (1st gen)?

I got the iPod Nano 1st gen replacement program email. My nano hasn't been working for quite some time, even when I plug it in to my computer so I figured this would be a great deal. I typed in the serial # online and Apple emailed me saying "Our initial diagnosis indicates that because your product replacement will likely be covered by the warranty, an AppleCare Protection Plan, or another Apple repair or exchange program, there should be no charge to you for the service performed. If we have questions or concerns regarding the repair coverage, we will notify you"
After reading further into the email, it says that Apple might charge a diagnostic fee of $100 if the problem isn't battery related (*** kind of rip off is that?!). I'm pretty sure the battery is gone, but I don't know if I am willing to gamble $100 on it. I payed $200 for it in spring/summer 06 so it fits the Replacement Program criteria. Do they just expect people to be cool with the fact that they could be charged a bill for it? I know thewarranty is long gone but ****...makes me more skeptical about buying anything from Apple again. Should I send it in or just throw it away?

see my thread about this..
called the 800# about the same issue you have.
see below:
***UPDATE****
Spoke to APPLE SUPPORT
They said that they are asking for these nanos as part of a replacement program.
They assured me that the fee does NOT apply
Replacements may be refurbished models
Look for APPLE to provide updated customer communication
thanks

Similar Messages

How much will apple charge me for fixing a cracked ipod nano 6th gen screen??

Well I don't have any warranty and i want to get my ipod nano fixed! So how much will apple charge me to fix a cracked ipod nano 6th gen screen????

They won't actually "fix" the iPod, but instead will replace it with an exact refurbished replica. See this page for pricing.
http://www.apple.com/support/ipod/service/prices/
B-rock

Ipod nano (1st gen) not charging/not showing up on computer or itunes

I recieved a 2GB ipod nano (1st gen) as a gift back in December 2005. It's worked fine until recently. Yesterday, I tried to charge my ipod. However, when I connected my ipod to my power adapter to charge it nothing happened. The charging symbol didn't even show on the screen. So then I tried plugging it in to my laptop computer. Same result: nothing happened and worse still, it didn't even show up on My Computer or in iTunes. I then tried connecting it to our regular computer. Same result as the laptop and still no charging icon. I tried my 2nd generation nano thinking that maybe something was wrong with the USB cable or with the power adapter but it worked fine with everything. I also tried another cable. But still nothing worked. I've tried the 5 R's thing but it didn't work. I even tried leaving my ipod alone for awhile to no result. Finally I tried putting it into Disk Mode and that's where it is now. I've tried to run through the steps again with this but it didn't work. So now it's in Disk Mode and it needs to be charged but I don't know how to do it. I'm starting to think that I just need to get the battery replaced. Unless someone else has a fix that will work?? Please help!!

It sounds like the port or cable is having a problem. First try a different cable.
If the cable doesn't fix things then try resetting the PMU (Power Management Unit) then see if the iPod will show up.
MJ

HT3215 Hi, I just got my new iPod Nano 4th Gen. and the screen is blank... It's not on and its plugged into my Mac OS X Mountain Lion. I don't know what to do. Help!?

Hi, I just got my new iPod Nano 4th Gen. and the screen is blank... It's not on and its plugged into my Mac OS X Mountain Lion. I don't know what to do. Help!?

If it is plugged into a USB hub (or the spare keyboard port), try connecting it to a direct USB port.
Also, try doing this Reset procedure, while it is connect to power.
http://support.apple.com/kb/HT1320
NOTE: A new iPod nano is 6th gen.

Hi I was just wondering, if my iPod nano's serial number says that it is eligible, but its screen is not working, am I still eligibile for the iPod nano 1st gen replacement?

Hi I was just wondering, if my iPod nano's serial number says that it is eligible, but its screen is not working, am I still eligibile for the iPod nano 1st gen replacement?

Yes. They'll still replace your iPod. Several users have indicated that they have returned damaged iPods and were still given a replacement iPod.
B-rock

I have an iPod nano 1st gen. my system operative is windows vista . I just want to transfer all the music of my iPod to iTunes library like I was able to do it in the past I don't know what have change?

I have an iPod nano 1st gen. my system operative is windows vista . I just want to transfer all the music of my iPod to iTunes library like I was able to do it in the past I don't know what have change?

Thank you deggie to answer me . You know, I don't know much of computers and of technology but when I bought that ipod back when they came out 2005 I was able to download music from my CDs and from Youtube to itunes then transfer to my ipod and back and forth to itunes . Then if I had changed of computer I was able to transfer to that new computer.Why I'm not able to do it ? There is a program(Sharepod) that allow to do that but it cost $35.00 but I thought that was free or it is because that now I have to buy from itunes only?

How much does it cost to get a iPod nano (1st Gen) screen replaced by apple?

My iPod nano 1st Generation sadly fell off my desk and landed on my MacBook's power brick and the screen broke! I was wondering how much it would cost to get it replaced. My iPod also isn't able to participate in the iPod nano replacement program.

http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipod

IPod Nano 1st Gen Wont Charge With USB Cable

I just purchased a brand new 4 gb white 1st gen iPod nano. From the moment I took it out of the packaging and tried to charge it with the provided USB cable I noticed it was not working. No response at all, nothing was getting into the iPod. I tried multiple USB cables with equal luck.
I have a Dension I.C.E Link Plus in my car, I figured I'd try it, sure enough the iPod Nano began charging and booted up. I finished charging it to a full charge in my car.
After a few days of use, I went to charge my iPod via USB cable and when I plug it in, it connects to the computer I can transfer songs perfectly but it constantly states that the iPod is "charged" displaying the plug battery icon not the flashing thunder bolt. So I figured it was charged, when I unplugged it from the USB cable the battery meter was clearly not charged.
So, I assumed it was my computer USB ports being messed up so I purchased a A/C Wall Charger Adapter. Once again it would only display "charged" so far the only thing that will charge my nano is my car.
With the A/C wall charger I have even tried multiple cables with no luck.
CAN SOMEONE HELP ME!?!?!? I thought it was suppose to charge with the provided USB cable? Thanks!

Yes you have a one year warranty from the date of purchase from Apple. Go to this link and on the bottom right hand side it will ask you to enter your serial number and will tell you if you are still under warranty. http://www.apple.com/support/
If you are you can take it to a Apple store, or request service online here http://depot.info.apple.com/ipod/
If it is out of warranty you can google a third party service provider and get it serviced out of warranty. There are two that I know of that provide free diagnostic service. You only pay for shipping and they will tell you what is wrong and what it will cost to fix. They are ifixipodsfast.com and ipodmods.com but there are others also (I just have no experience with them) Good luck and as was stated it should charge from your usb. and just for grins, look at the docking connector on your ipod and see if there is any obstruction that is obvious.

Apple ipod nano 1st gen replacement program

Hello
I read about the problems and the program online and applied and was found that my nano is part of those affected.
Received confirmed email that a package was being sent out but i applied on sun 13th november and have not received
this package for this whole week, Apple said to expect it with 2 business days. If i have not received the package within the expected time
stated how can i send it back within the 10 days time limit they've placed to resend the nano to them?
Does anyone know what mail service they are using to send the nano replacement package out to customers in the UK?
I'm guessing it's probably royal mail (-_-)*
What is the best thing to do, as i don't want to keep a ticking time bomb around the house, and the email is sent from don't reply address?
So there is no way to contact them from my personal replacement status page, hence why i have posted here for any advice please?
Thanks in advance

I sent my ipod around nov 20th and they received in on the nov 24th and today on december 20th i received an email saying they are sending me my replacement and they gave me the serial number for my new ipod
so i decided to register the serial number and it turns out that the ipod replacement is the 6th generation
I REPEAT YOU WILL GET A 6TH GEN. IPOD NANO!!!
I'm not sure what size but probably 8 gb

Ipod nano 1st gen 2gb will not charge makes buzzing sound when plugged u

this *** this is my 3rd ipod and i really want to know windows says usb plugged up thing not recongnized and has malfunctioed in the past i would slap my ipod and it would work this ***!!!!

Wrong term, perhaps, but I did finally drain it to the low battery warning. When reattached to the ac adapter, it will sleep when the play button is held down, or when sleep is selected from the main menu. After 1hr charge, I detached it and tried to do the same and it would not work.
I reattached it to the charger, and will let it finish charging. Sleep works again after I hook it back up - it's weird that it won't do it on it's own, though.

Hi everyone. I have a iPod nano 5th gen and every time I charge it, it comes up with the apple sign. It just won't turn on. I can restart it but it goes to the apple again. Is there a way I could get it replaced? I did win it in a game in syd.Any thoughts

Hi everyone. I have a iPod nano 5th gen and every time I charge it, it comes up with the apple sign. It just won't turn on. I can restart it but it goes to the apple again. Is there a way I could get it replaced? I did win it in a game at penrith bowling .Any thoughts????????

Can you play the song in iTunes?
If you can't the song file is probably corrupt and needs to be replaced.

My ipod nano 6th gen just flashes the apple logo when plugged in but goes blank when not plugged in. i have tried changing format to fat32 but i can't on windows 7

i have recently recieved an ipod nano 6th gen after the 1st gen recall, and out of nowhere it just started flashing the apple logo when connected to computer. Help please!

Universal Serial Bus controllers
     Intel(R) ICH9 Family USB Universal Host Controller - 2934
     Intel(R) ICH9 Family USB Universal Host Controller - 2935
     Intel(R) ICH9 Family USB Universal Host Controller - 2936
     Intel(R) ICH9 Family USB Universal Host Controller - 2937
     Intel(R) ICH9 Family USB Universal Host Controller - 2938
     Intel(R) ICH9 Family USB Universal Host Controller - 2939
     Intel(R) ICH9 Family USB Universal Host Controller - 293A
     Intel(R) ICH9 Family USB Universal Host Controller - 293C
     USB Composite Device
     USB Root Hub
     USB Root Hub
     USB Root Hub
     USB Root Hub
     USB Root Hub
     USB Root Hub
     USB Root Hub
     USB Root Hub
I'm not sure if it charged when I hooked it up to my roommate's computer, but it definately didn't register either. If I put it on the dock it plays so the port is fine, but that still doesn't help me sync it to my computer.

Do you need a converter to charge Ipod nano (5th gen) using a non-Apple wall charger/plug adapter in Switzerland?

do you need a converter to charge Ipod Nano (5th gen) using a non-Apple wall charger/adapter plug in Switzerland? or is the Ipod Nano dual-voltage?

None of the iDevices are multi-voltage themselves...the chargers from Apple are all 110-240 volt. You will have to look at the non-Apple charger you have and see if it says it handles 110-240 volts. Most made today are capable of that range, or they would have to make a different item for each country.
All you probably need is a plug-pin converter, can find those in the airport, at least in Zurich, don't know about Geneva.

My ipod nano 6th Gen. bought 5th Jan 2011 suddenly cannot be switched on. Last use is just 3h ago and everything went perfect til then Even shows no reaction when connected to charging cable. Anyone who can help?

My ipod nano 6th Gen. bought 5th Jan 2011 suddenly cannot be switched on. Last use is just 3h ago and everything went perfect til then Even shows no reaction when connected to charging cable. Anyone who can help?

See the Will not turn or screen remains dark section of this Apple support document to start troubleshooting the issue.
iPod nano (6th generation): Hardware troubleshooting
B-rock

My Ipod was originally set up as a sub-account of a firends. After that, I got an Iphone and set up my own Apple account. I just got a new Ipod, and now can't sync my old Itunes to it. Can anyone help me? I'm even OK with deleting the old Itunes account

My Ipod was originally set up as a sub-account of a firends. After that, I got an Iphone and set up my own Apple account. I just got a new Ipod, and now can't sync my old Itunes to it. Can anyone help me? I'm even OK with deleting the old Itunes account, and staring over. I just really want to get the new Ipod under my own account, and be able to use it...

There is no such thing as a "sub-account." Also, you probably mean iTunes library, when you say "account." Your "account" in iTunes is your Apple ID, which is what you use to sign in to the iTunes Store to make purchases. iPods are associated with an iTunes library, not with an Apple ID (iTunes Store account). You'll need to clarify...
So, this is what I think you are saying. You previously shared an iTunes library on a computer with your friend. Your old iPod was synced to that iTunes library.
You got an iPhone, and at that time, you set up your own iTunes library. Is that on a different computer? How does the iPhone affect your question about the iPod?
You got a new iPod. What is your "old iTunes"? Is that the iTunes library you shared with your friend?

Apple may charge $100+ just to look at iPod Nano (1st gen)?

Similar Messages

Maybe you are looking for