Apple mobile device fail to start system services
When downloading new verson of itunes, I keep getting the message that apple mobile device - failed system start? I have no idea what this means are where to verify what I am supposed to verify.
Hi D11115,
Thanks for using Apple Support Communities. If you are having trouble with Apple Mobile Device Service starting correctly, this article has steps you can take:
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/ts1567
Cheers,
- Ari
Similar Messages
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Not sure what to do. I've tried a system restore on my computer after the update in hopes of undoing the problem, that didn't work. I've tried to install, the new version of itunes for over two days now and I get to the point where it says "starting services" and it almost get's done and then it gives me that message " Service apple mobile device (apple mobile device) failed to start. Verify that you have sufficient privledges to start system services." Then it gives me three options to click on "abort", "retry" or "ignore". I've tried to retry over and over and it does no good, I just get the same message. I've tried ignore and the one time it did finish installing itunes, it didn't work, I got error messages telling me that it failed to download properly and I needed to delete the program and download it again. I thought maybe it had something to do with my ipod not being pluged into the computer so I pluged that it and it's still giving me the same message. I just don't know what to do. I'm very frustrated and I would really appreciate it if someone could help me. I'm completely out of ideas.
See Troubleshooting issues with iTunes for Windows updates.
tt2 -
ON my PC, I attempted to download the update to itunes. It gave me an error message that I wasn't able to do that (and I don't recall the exact words) but telling me to delete the old itunes and download the new update, so I did. But now when I try to update the new itunes, I keep getting this message: Apple Mobile Device failed to start. Verify that you have sufficient privileges to start system services! It won't allow me to go any further! How do I fix this? What is the problem?
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
Yes another user with problem with Apple Mobile Device Support, I am getting the error message: Service 'Apple Mobile Device'(Apple Mobile Device) failed to start. Vertify that you have sufficient privileges to start system service....I hit retry and it came up again. I hit ignore and it prompted me to hit finish so Itunes can open. I looked thru alot of these posts on here to try and resolve this problem myself but it's not working too well...I downloaded Itunes to my desktop so I can right click it with the program i downloaded called WinRAR. I extracted it and then went into the folder called Itunes64setup. I saw the file called AppleMobileDeviceSupport64 in there so I began to try and download it on it's own. Well that didn't work as I planned and got this error message:
Apple Mobile Device Support wasn't installed on your computer. The installer encountered errors before Apple Mobile Device Support could be configured. Your system has not been modified. To retry these operations at a later time,please run the installer again.
Well I tried to run it again and came up with the same message...I see that some people got great support to help them so I am hoping someone can help me as well. I know "b nor" is very qualfied and hopefully can help me! Please advise what I can do. Thank youHi Iss9243,
Welcome to the Support Communities!
You've already tried some great troubleshooting steps, but the article below gives you quite a few more for this issue. Hope it helps ....
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
- Judy -
Hello All,
I am having a problem when downloading ITunes on my Dell Inspiron 6400, an error message appears which says Service 'Apple Mobile Device' (Apple Mobile Device) failed to start. Verify that you have sufficient privileges to start systems services. I have uninstalled ITunes and downloaded software to clean the regitry. This did not work, I even went into my local Apple store in Manchester, they downloaded ITunes onto a CD but it still does not work.
I am going on holiday on Wednesday and would like to have my songs on my Iphone before then.
All help would be greatly appreciated.
Thanks
PaulTry the following user tip:
Troubleshooting issues with iTunes for Windows updates -
When trying to download the new version of ITunes, I kept encountering a dialog box that said there was a problem with the APS Daemon.exe. Having read a few threads about the problem, I uninstalled ITunes and tried downloading the new version. Now, I'm getting a message saying: Service Apple Mobile Device (Apple Mobile Device) failed to start. Verify that you have sufficient privileges to start system services.
I'm the only ITunes user on my laptop. I have no idea how to verify this. I've tried a few suggestions from other discussion threads, but none of them work. Beyond frustrating.
Any solutions? Thanks.Work through the discussion in the user tip: https://discussions.apple.com/docs/DOC-6562 and see if that helps.
-
I recently purchased an Iphone 3gs, and already have an itunes account...Itunes wont recognize my iphone...I have uninstalled and installed itunes 2 times and keep getting this error message.
Service ‘Apple Mobile Device’ (Apple Mobile Device) failed to start. Verify that you have sufficient privileges to start system services.
How do I correct?I had the same problem but managed to fix it with Amy ; the apple advisor. Here are the steps!
First of all, make sure you have the latest version of iTunes installed. You can download it from here. These instructions will NOT work for iTunes 8, 9 or 10 anymore. If you’re unsure, just uninstall iTunes then re-install with the latest files.
Next, you need to manually copy the Mobile Device Support directory from a working machine to your Windows 7 computer. Luckily, I have conveniently provided these files for you. You can download them here:
64-Bit iTunes 11.0.2: Please click here to download this directory for 64-bit Windows.
32-Bit iTunes 11.0.2: Please click here to download this directory for 32-bit Windows.
Once you download that file, you need to Unzip it to this directory. IMPORTANT: Make sure you unzip the CONTENTS of the zip file, don’t just copy over the zip file:
32-Bit: Unzip to C:\Program Files\Common Files\Apple
64-Bit: Unzip to C:\Program Files (x86)\Common Files\Apple
There are a large number of files in that directory, so it may take a little time, please be patient.
So, after unzipping, you should have a new folder “Mobile Device Support” in the Apple folder
64-BIT ONLY STEP: If you have 32-bit Windows, skip this step. It seems that Apple has put the “Drivers” in a separate location (don’t know why). You will need to download the drivers separately. Please click here to download the files for 64-bit Windows.
Once downloaded, you need to Unzip it to this directory. IMPORTANT: Make sure you unzip the CONTENTS of the zip file, don’t just copy over the zip file:
Unzip to: C:\Program FIles\Common Files\Apple
So, after unzipping, you should have a new folder “Mobile Device Support” in the Apple folder
Next, we have to merge the registry entries that will install the Apple Mobile Device service.
First, download the registry entries that I have provided for you here:
64-bit iTunes 11.0.2: Click here to download the registry entries for 64-bit Windows.
32-bit iTunes 11.0.2: Click here to download the registry entries for 32-bit Windows.
After you download the registry entries ZIP file, unzip it to your desktop and double-click each to install it. Say “Yes” to any prompts or confirmations about adding it to the registry. There are 2 entries, make sure you click BOTH and add BOTH to the registry.
Now, we need to install the correct driver for your iPhone / iTouch. Windows 7 incorrectly identifies the device as a digital camera. To fix this:
- Plug in your iPhone / iTouch (don’t have iTunes loaded at this time)
- Go to Device Manager (Click Start, right-click Computer, then click Properties. In the window that appears choose “Device Manager” on the left)
- Scroll down and find “Apple iPod” or “Apple iPhone” or “Apple iTouch”. It will likely be under the “Portable Devices” category.IMPORTANT NOTE: If your device is already listed under “Universal serial Bus Controllers” and not Portable Devices, you can skip these steps and go to Step 7.
- Right-click the Apple device and choose “Update Driver Software…”
- Choose “Browse my computer for driver software” in the window that appears
- It will ask you for a location; you want to Browse to this folder (location is the same in 32 and 64 bit Windows):
32-bit and 64-bit: C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers
- Click Next
- It should find the driver for your device; let it install that driver
Once you complete these steps, reboot your computer. Once you reboot everything should work exactly as expected! -
Unable to install iTunes 11.1.4.62 on windows 8. I get
Service "Apple mobile Device) failed to start.
Verify that you have sufficient privileges to start system services.
I am trying to install it on my desktop. I am also in Administrator mode. My iTunes stopped working when I was notified that there was a new version of iTunes and would I like to download it. I said yes as always and it was unable to finish the update because of a
runtime Error!
Program: C:\program Files (x86)\iTunes\iTunes.exe
R6034
An application has made an attempt to load the C runtime library incorrectly.
Please contace the application's suport team for more information.
My iTunes stopped working at this time. I thought I could delete iTunes and start over. This tactic did not work.
Can anyone make sense of what I am saying and help me to get my iTunes back again?Try a more recent version of my advice. The "for older video cards version" may work when the default version doesn't.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2 -
I was getting an update and it would not load so I tried to uninstall and reinstall. Now when it reinstalls it gets to the end and it comes up with the following error message.
Service 'Apple Mobile Device' (Apple Mobile Device) failed to start. Verify that you have sufficient privileges to start system services.
This is on my desktop that I have had for a number of years that has had itunes for a number of years. I have an two ipods and an ipad associated with the itunes account. Now I can not get it to go past this message.Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
not able to install itunes in windows 7. Whwn I am installng setup the error displayed as "Service 'Apple Mobile Device' failed to start Verify that you have sufficient privileges to start system services" and when i ignore this message and continue with installation of itunes and open the installed itunes in laptop it gaian shows the error "iTunes was not installed correctly. Please reinstall iTunes Error7(Windows Error 14001)". Please provide me some solution.
Please give me some solution on above issue.....
-
After a recent iTunes update my iTunes failed to start. I uninstalled it and then reinstalled it again, but during installation an error message pops up saying: 'Apple Mobile Device' failed to start. Verify that you have sufficient privileges to start the system services. The three option buttons which can be clicked are 'Abort', 'Retry' and 'Ignore'. I tried pressing ignore, which allowed iTunes to install. However, it seemed that not all parts off the programme installed, as it wouldn't allow me to open iTunes again. Whenever I press retry it just makes the same message pop up again. How can I show that I have 'sufficient privileges'?
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
While downloading the newest iTunes update I received several errors. The latest one being this: "Service 'Apple Mobile Device' (Apple Mobile Device) failed to start. Verify that you have sufficient privileges to start system services." These are the steps that I have already taken: un install iTunes (several times), reinstall iTunes (several times), move the .dil files to my desktop (although I have no idea what to do with them now)... I am still getting the same error while trying to download 1. the service error and 2. iTunes failing to open because it isn't properly installed. Can some one PLEASE be so kind as to help me with VERY simple step by step directions. I'm usually more computer savvy than the average user, but I'm feeling computer illiterate at the moment. I've been trying to work though this for 2 days now... sigh. Thank you in advance!
I found the answer to my question here: https://discussions.apple.com/thread/5572755?tstart=0
-
I've done it 6 times the steps you mention to get this thing to work but still it doesn't work for me. I've downloaded iTunes, installed it, and again the same message it's going on Error message received - Service 'Apple Mobile Device' (Apple Mobile Device) failed to start. Verify that you have sufficient privileges to start system services.
I've deleted iTunes, Apple Mobile Device Support, Apple Software Update and Bonjour, restart my computer and downloaded again (6 times) and still doesn't work for me. What should I do?I deleted all Apple products you mentioned above (iTunes, Apple Mobile Device Support, Apple Software Update and Bonjour), deleted the prior downloads I had previously tried to install and then emptied my recycle bin. Then I started with a new download of iTunes before the problem was solved for me.
It really ***** that Apple does not give any direct support for its own products.
Good Luck -
I'm trying to re-install itunes on my laptop & I am getting a message that has stopped the re-install & it says: "Service 'Apple Mobile Device" (Apple Mobile Device) failed to start. Verify that you have sufficient privileges to start system services." The diaglogue box gives me the options to abort, retry, or ignore; when I tried retry and ignore the re-install process stays stalled & the dialogue box comes back & I don't want to abort & start this all over to probably end up with the same issue; what does this mean & what do I do?
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
Initially iTunes would not run although it had been running quite well up until now. Suddenly received this error on PC start-up "The program can't start because MSVC80.dll is missing from your computer. Try reinstalling the program to fix this problem." Research on Net pointed me to iTunes as the issue. Tried to start iTunes and received that message again. Tried installing latest version of 64-bit iTunes and received the subject message part way through the install: Trying to install latest iTunes for Windows 7 64-bit. Keep getting this error message "Service 'Apple Mobile Device' (Apple Mobile Device) failed to start. Verify that you have sufficient privileges to start system services."
iTunes has been running great on this PC for years. What's up?
RonSee Troubleshooting issues with iTunes for Windows updates.
tt2
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