Apple Mobile Device problem

I have unloaded and reloaded iTunes I don't know how many times and I get this. I have restarted and unloaded everything completely and I can't find it in my services. I have Windows 7 and I am trying to sync my new iPhone 4s. Nothing is working. How do I solve this???

Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If so, can you get a normal iTunes install to go through properly now?
If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.)

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Apple Mobile Device Problems

Hi guys. I just need help on figuring this out. My iPod was fine before but now its saying that the Apple Mobile Device is not working. I looked up how to fix it and did what it said except I can't change it from disabled. Please help and thank you.

Have you tried this:
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

Why can't I install iTunes version 10.5 or higher? I've tried everything suggested on this forum, my friend has a mac and she can't either and it seems like the main problem is the apple Mobile device.exe wont install and applesync

Hey anybody,
Neither myself (running on PC windows vista 32 bit) or my friend (on a mac) are able to install versions of iTunes around 10.5 or higher successfully. This leads me to believe the problem isn't necessarily with our computers and there may be something wrong elsewhere. I'm not a computer wiz but I have tried most of the advice on these forums e.g. Uninstalling and reinstalling, deleting temporary files, expanding files and trying individual downloads and more. I can install older versions of iTunes where they use to combine it with QuickTime with no problems however this is no good to me or my friend because only versions 10.5 and up come with support with iPhone 4S and that's what we need. I managed after several attempts to install iTunes 10.52 but without the apple mobile device so therefor the iTunes wouldn't connect to my phone or recognise it, apple sync notifier also has problems and fails to start.
Please can someone help me with this, I have tried everything on the apple troubleshooting pages so please don't link me those. Or please can iTunes and apple do something in an update that corrects this problem because I know many people are having similar issues. I only bought this phone for the music and at the moment I feel cheated because I wouldn't have these problems with any other phone because I'd just be able to drag and drop.

Hi there,
I had the same experience. I'm using a Dell Inspiron 1545 laptop, with Windows 7 Home Edition, 32 bit.
I tried to install iTunes 10.5 and it started installing, then, just before the end of the process, came up with the following error message:
"There is a problem with this Windows Installer Package. A program required for this install to complete could not be run. Contact your support personnel or package vendor."
Of course, no information on what the program that couldn't be run was! At first I tried the usual stuff, like scanning for viruses etc. but nothing doing. Then I started Googling. In the end, I uninstalled all Apple stuff from my computer. A lot of it I had to do manually, going in to the program files drive and deleting stuff from there, but some of it wouldn't delete as it was saying it was open in Windows Explorer. In the end, I managed to delete the iTunes folders by selecting one of my mp3 tracks saved on the computer and right clicking 'open with'. I then browsed my pc to locate the iTunes folders still outstanding and was able to right click and delete them that way.
Then emptied the recycle bin and did a restart before going online and downloading iTunes 10.5.
Thankfully it worked, but its taken me a good few hours and made me really quite tetchy! I've never had this problem before, so I hope this is going to be a one off.
One thing that doesn't seem to be working is that, despite how many times I tell it that my preference is for the iTunes Media folder to be located on my external hard drive, it keeps putting it back to the C drive! Didn't have that issue with the last version. Grrrrrr. Arrrrgggh.
Hope you manage to get yours sorted - this is affecting a lot of people by the look of things.

Yes another user with problem with Apple Mobile Device Support, I am getting the error message: Service 'Apple Mobile Device'(Apple Mobile Device) failed to start. Vertify that you have sufficient privileges to start system service....

Yes another user with problem with Apple Mobile Device Support, I am getting the error message: Service 'Apple Mobile Device'(Apple Mobile Device) failed to start. Vertify that you have sufficient privileges to start system service....I hit retry and it came up again. I hit ignore and it prompted me to hit finish so Itunes can open. I looked thru alot of these posts on here to try and resolve this problem myself but it's not working too well...I downloaded Itunes to my desktop so I can right click it with the program i downloaded called WinRAR. I extracted it and then went into the folder called Itunes64setup. I saw the file called AppleMobileDeviceSupport64 in there so I began to try and download it on it's own. Well that didn't work as I planned and got this error message:
Apple Mobile Device Support wasn't installed on your computer. The installer encountered errors before Apple Mobile Device Support could be configured. Your system has not been modified. To retry these operations at a later time,please run the installer again.
Well I tried to run it again and came up with the same message...I see that some people got great support to help them so I am hoping someone can help me as well. I know "b nor" is very qualfied and hopefully can help me! Please advise what I can do. Thank you

Hi Iss9243,
Welcome to the Support Communities!
You've already tried some great troubleshooting steps, but the article below gives you quite a few more for this issue. Hope it helps ....
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
- Judy

What does this error message mean and how do I fix the problem? Service "Apple Mobile Device' failed to start. Verify that you have sufficient privileges to start system services. I'm trying to install the new version of iTunes.

When I get to the service section when I try to install the newest version of iTunes I get an error message. I'd really like to be able to connect to the Apple Store but can't figure out how to get those "sufficient privileges to start system services" and there doesn't seem to be any help on the Apple Support section of their Website - at least that I can find. Can anyone help me?
I uninstalled the older version of iTunes. Apparently there was a .dll missing. I also uninstalled Safari since iTunes apparently uses some of the same applications as iTunes. It's getting frustrating not being able to buy books or access the books I already have.
Thanks for any help you can provide. Sometimes computers mystify me.

I am having this same problem. I took Kappy advice on restarting the Apple Mobile Device Service, however that did not work. I got this message in a pop up window that came up immediately.
Windows could not start the Apple Mobil Device Service on local computer.
Error 1053 The service did not respond to the start or control request in a timely fashion.
I have already uninstalled itunes, all the related programs and I cannot reinstall, this Apple Mobil Device message stops the install.
Can anyone please help?

I have installed latest update for itunes but it will not install and I receive a message Apple Mobile device failed to start. I have uninstalled and reinstalled itunes but have the same problem. I am using windows 7 and internet explorer

I have downloaded the latest Itunes update, but it will not install and I receive a message 'apple mobile device failed to start'. I have uninstalled and reinstalled itunes but still have the same problem!

Hi there willjay3976,
You may find the troubleshooting steps in the article below helpful.
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
-Griff W.

I downloaded newest itunes version and it would not install properly and now i can't open it. i have removed and reinstalled several times. i get error 7 (windows error 126) something about apple mobile device failed to start. anybody having this problem.

i downloaded newest itunes version and it would not install properly and now i can't open itunes. i have removed and reinstalled several times. i get error 7 (windows error 126) something about apple mobile device failed to start. what can i do to fix this problem besides restoring system to an earlier date

Try the following user tip:
Troubleshooting issues with iTunes for Windows updates

When I plug my iPhone 4s into my PC, I get an error message that says iTunes needs a newer version of Apple Mobile Device Support. It wants me to uninstall both the AMDS and iTunes and then reinstall iTunes. Has anyone else run into this problem recently?

When I plug my iPhone 4s into my PC, I get a message that says iTunes needs a newer version of Apple Mobile Device Support. It wants me to uninstall both the AMDS and iTunes and then reinstall iTunes. iTunes won't recognize my phone and so I can't synch it. Has anyone else run into this problem recently and how did you resolve it? Thanks!

Thank you both. I suppose I should have prefaced my question with the concern that I've read a number of other posts from people who have had a similar issue and when they tried to follow the directions, they ran into a multitude of other problems. As you might imagine, I'm hoping to avoid the creation of new problems as I try to solve this one. Thanks again.

My iPod touch cannot be used because the apple mobile device service is not stated. How can I fix this problem to use my iPod touch?

I have imported my music from my musical CD's to the itune library but now, the iPod cannot import the music to the iPod due to the
above indicated problem.

Type "apple mobile device service" into the search bar at the top of this page by "Support"

Have begun having a problem - symptom is windows message saying "R6034 A program has attempted to load the C runtime library incorrectly. I have re-installed Itunes, the installation failed with an inability to start apple mobile device service also.

Itunes quit working after a failed Itunes update. Don't know why the update failed, but afterwords I got an error stating
R6034
An application has made an attempt to load the C runtime library incorrectly. Please contact the application's support team for more information.
I removed and reinstalled iTunes. This resulted a problem during the install - "Apple mobile device" service failed to start. After ignoring this a couple of times, the install continued, ultimately resulting in failure, and the R6034 message showing up twice, once associated with iTunes.exe and once with ITunesHelper.exe.
Also got "iTunes was not installed correctly. Please reinstall iTunes.
Error 7 (windows error 1114)
Can anyone help?

Hello Skip Grantham,
Thanks for using Apple Support Communities.
it may be necessary to remove all traces of iTunes and related software components from your computer before reinstalling iTunes.
For more information on this, take a look at:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Check for .dll files
Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
Uninstall iTunes and all of its related components.
Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
Re-download and reinstall iTunes 11.1.4.
Best of luck,
Mario

I have the same problem, MSVCR80.dll, I uninstalled, but can't "install", get message "Service "Apple Mobile Device" failed to start. Verify that you have sufficient priveges to start services. Nothing works? HELP !!!

I have the same problem, MSVCR80.dll. I "uninstalled", but can't "install" , get error message "Service "apple mobile device" failed to start. Verify that you have privleges to start service. No option works. HELP !!!! I'm NOT a computer geek !

Follow the instructions of tt2 in https://discussions.apple.com/thread/5822086 and note especially to run as admin.

TS1567 Cannot download latest version of I-Tunes 11.1.4. It stops at the end with "Apple Mobile Device failed to start. Verify that you have sufficient privilege to start system services" never had a problem before. On Vista system. Come on Apple give us

tried to download latest I-Tunes 11.1.4 update but got the message re " Apple Mobile Device failed to start etc. Seems I am not the only one with this problem but getting frustrated as I have tried all the suggestions and now have no Itunes but plenty of money still on it. Why won't Apple admit they have a problem and fix it. There is no where to complain to them online. Help please

Hello PaulHeartattack,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Check for .dll files
Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
it may be necessary to remove all traces of iTunes and related software components from your computer before reinstalling iTunes.
1. Remove iTunes and related components from the Control Panel
2. Verify iTunes and related components are completely uninstalled
3. Reinstall iTunes and related components
If the Apple Mobile Device Service still will not start, this could be caused by third-party security software. Please follow iTunes for Windows: Troubleshooting security software issues.
Best of luck,
Mario

TS1538 I have tried everything but I can't connect my iphone to my laptop. It says that apple mobile device failed to be installed. I have read everything on the internet and did everything but still am facing the same problem. Can you please help me.

I have tried everything but I can't connect my iphone to my laptop. It says that apple mobile device failed to be installed. I have read everything on the internet and did everything but still am facing the same problem. Can you please help me.

Again without stating the trouble shooting steps you have taken, its hard to direct you with any information.
Try a different port on the computer.
Does the iphone beep when u plug it up. ?
Plug iphone into computer and give it 3 to 4 minutes to see if it connects and is running slow.,
Delete the apple mobile device from your computer.
Upgrade itunes to newest version.
Is you USB cord defective ?
Any USB 3.0 on your system ? .
Delete or Disable any antivirus program on your computer ?
I will tell u the problem is your computer not the phone.
We could do this for hours.

Service 'Apple Mobile Device' failed to start. Verify that you have sufficient services. i have followed all fixes and can not resolve this problem?

I can not get apple mobile device to activate. When reinstalling itunes it still comes up with, Service 'Apple Mobile Device' failed to start. Verify that you have sufficient services. I have followed all fixes and can not resolve this problem?

Thanks to the suggestion of Doehunter the problem has been resolved

ITunes fails to load. Message is Service Apple Mobile Device failed to start. Verify you have sufficient privileges to start system services. Never had this problem before trying to install this upgrade

iTunes fails to load. Message is "Service Apple Mobile Device failed to start. Verify you have sufficient privileges to start system services." Never had this problem before trying to install this upgrade. How do I fix this?

Dave, same problem here. And I did go in as admin to Administrative Tools, Services, Apple Mobile Devices and tried restarting the service. It seems there is a bug with the newest update, period. All of the normal "easy" steps don't work. Before I remove all of Apple's programs, including Bonjour....I'm running a full system scan.
But the answer will be to remove all of the Apple stuff, then reboot, then use whatever utility you have to remove all temp files...then go download and install it again. This has worked for several people (I read the thread before posting). Win 7 64bit. It just seems that Apple did not thoroughly test this new version. Period.
If Apple reads this...I have many computers...and whenever Apple wants to update something...it just about stops everything else that is going on. Total memory hog, even with 16G RAM and dual quad core processors. It has to learn to play nice with others.
After the scan and I'm sure an hour or two of work...I'll re-post.
Of course if you do image back-ups, as I do, you can simply restore your drive to its previous state and run the previous version of iTunes, declining the update, until Apple gets it right. Depending on the size of your drive, this could take hours. It is a matter of choice, of course.

Apple Mobile Device problem

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