Apple Mobile Device Service error

I get the message that my iPhone cannot be used becuase the Apple Mobile Device Service is not started. I have followed the instructions to stop and restart the services as well as uninstall and reinstall iTunes. I still get the message. Please help me!

Help here...
http://support.apple.com/kb/ts1567
Try setting type to automatic.

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ITunes reports "Apple Mobile Device" service error

After much posting and messing around to find a solution to my service crash issues, I have some advice for others to share.
PROBLEM: If you launch "iTunes" and receive a message indicating that: This i<device> cannot be used because the Apple Mobile Device service is not started. The iPod/iPhone will not appear, nor will the system allow you to interact with the device.
CAUSE: There is usually another software installation that is "hooking" into the system and causing issues. These are usually in the form of proxy, firewall, anti-virus, and/or remote control programs.
SOLUTION: Use the "Computer Management" MMC (right-click "My Computer" and select "Manage") to track down the issue. Please do the following:
1) Check the "Services" section. You should see an entry called "Apple Mobile Device". This should be started with a startup value of "Automatic". If the status is "Stopped" (or at least indicates that it is not "Started"), then attempt to start the service. if nothing else, this will tell you if the required binary/executable is located in the correct directory for the service entry. If the service cannot start, or if the service reports that the file is missing, attempt to re-install the "Apple Mobile Device" MSI. Worse case, you may need to uninstall iTunes and re-install.
2) Try crashing the service again. The usual symptoms of this issue are that the service can be started, and will operate fine until iTunes is loaded, at which point the error message appears regarding the service (not being started). If you check the "services" section at this time, you will likely see that the previously running service is now stopped. Doing this will also create a new set of crash events in teh event log. Take note of the time when you "crash" the service and continue to the next step.
3) Check the "Event Viewer" section. locate the time of the service crash. The entries should be listed with a red "X" icon. now look at the event. This should tell you what the "Faulting module name" is. If you are using a proxy application or firewall, you may see something like "FPServiceProvider.dll" (Foxyproxy), "MPFP.dll" (McAfee Firewall), or even a generic entry like "ntdll.dll" (The Windows user environment). In every case (except "ntdll.dll") you swhould be able to search the web for the "DLL" or "EXE" name and work out what application is causing the issue. in the case of "ntdll.dll", you'll need to look for software that hooks into your system. Software like "DyKnow" remote control and other remote administration tools.
If you have installed a remote administration, remote control and/or security suite between a working iTunes and one that crashes, you may want to start with removing those as a test. Once I removed our faulty application (and it's hooks into the OS), iTunes funcationality was fully restored.
This is a "for your information" post. Hopefully it will save the trouble I had to go through to fix this problem.

Thank you so much for this. This was the most helpful advice I could found and seems likely to be applicable to many other people. I had the problem of my iPhone suddenly not being recognized by iTunes and I couldn't figure out why. Although I didn't have exactly the same scenario as the OP, (no actual crash, just an error message from iTunes saying device could not be used because Apple Mobile Device Service was not started) I used the info above to localise the conflicting software (proxy software - doh!). After uninstalling that and rebooting everything is good again. Thanks once more.

Iphone apple mobile device service error

Hello,
I recently restored my computer back to factory settings, however since I have done this I cannot get itunes to work with my iphone 3g (which in turn is currently not able to send text messages), i assume it needs some sort of update. Though i'm not sure yet cause i need to get past the problem of linking my iphone to my computer first.
When I plug the iphone in i get the message "this iphone cannot be used because the apple mobile device service is not started".
so far having read advice on the internet i have tried
- going into control panel-->administrative tools--->services and tried to start from there which brings up the message
"the apple mobile device service on local computer started then stopped. Some services stop automatically if they have no work to do, for example, the Performance logs and alert services"
- i have tried this http://support.apple.com/kb/HT1275
- i have tried uninstalling and then reinstalling itunes several times (probably about 6 times now).
- note, i have uninstalled/disabled all firewalls, virus checkers etc.
i am also now getting an error message that Bonjour won't install properly on the last few reinstallations, which i'm not really bothered about it at the moment, as i'm not sure it will cause me any problems.
last thing to note - first time i installed itunes after restoring my computer, it came to a screen and asked if i want to download 3 things. One was quicktime, another was safari and the 3rd i can't remember. I opted to download safari and quicktime but not the 3rd. However I have the feeling it was something to do with apple mobile device service, and by choosing not to download it is the source of all my problems with itunes.
Everytime i reinstall itunes i cannot get back to this screen, thus i have no safari. So if anyone knows how to get to that screen then please advise.
Sorry for long post but this is doing my head in, i have spent so much time on it. Seriously don't know what to do other than restore my computer back to factory settings.

See Here...
AMDS for Windows
http://support.apple.com/kb/TS1567

Apple Mobile Device Service has stopped working. Vista SP2, iTunes 10.5

Hi there. I've been having an issue syncing my iPhone to iTunes. Here's a description of the problem:
-With an up-to-date Apple Mobile Device Service, error windows constantly pop-up saying that it has stopped working. If I close the error window, another one pops up fifteen seconds later.
-If I plug my iPhone into my computer, it is not recognized in iTunes, because Apple Mobile Device Service is not running.
-This error does not occur on my desktop PC, so I have been able to sync my iPhone by loading all of my files onto a USB and transferring them onto it. However, I would much rather not.
Here are the steps that I have taken:
-Uninstalled and reinstalled iTunes 10.5 with firewall off
-Individually uninstalled and reinstalled the Apple Mobile Device Service with firewall off
-Stopped and Restarted the Apple Mobile Device Service in Administrative Tools -> Services
-Extensively searched the internet for solutions
-Replaced Apple Mobile Device Service for iTunes 10.5 with Apple Mobile Device Service for iTunes 10.1 (This worked PARTIALLY. The error windows have now stopped popping up altogether, but I cannot sync with iTunes because the Apple Mobile Device Service is out of date. It asks me to update it, I agree, and I get the Apple Mobile Device Service that spawns error windows and still does not allow me to sync my iPhone.)
I am running Windows Vista SP2, and iTunes 10.5. My Internet Security suite is AVG Internet Security 2011. My iPhone is running iOS 5.0.0. Here is a full report of the error:
Problem Event Name:    APPCRASH
Application Name:    AppleMobileDeviceService.exe
Application Version:    17.88.0.8
Application Timestamp:    4e66ceff
Fault Module Name:    kernel32.dll
Fault Module Version:    6.0.6002.18449
Fault Module Timestamp:    4da47967
Exception Code:    c06d007e
Exception Offset:    0003fc56
OS Version:    6.0.6002.2.2.0.768.3
Locale ID:    4105
Additional Information 1:    599e
Additional Information 2:    30e036b93244793a42096718411570bd
Additional Information 3:    7229
Additional Information 4:    80ac1a21efab121ee7fb685acd0c57bc
Any ideas would be greatly appreciated. Thanks!

Just a shot in the dark, but have you downloaded any program from Megaupload, like MegaKey? If so then that is your problem. I had been having the exact same problem for the past 2 weeks. I couldn't figure out what it was and tried everything that you have.. Then was on a board and someone mentioned Megakey. Having tried everything else, I uninstalled the program and reinstalled the current ITunes and AMDS. My Ipad and Iphone connected with no problem.

Error message saying this device cannot be used because Apple mobile device service is not started. What does this mean and how do I start service....had these devices for over a year now??

When I tried to sync my iphone 4 and ipad in iturnes, an error message popped up saying this device cannot be used because Apple Mobile Device service is not started! What does that mean and how do I start service? I've had these devices for over a year and update and sync regularly and have never seen this message before!

I got that message yesterday. I'm new at this so don't know if this is the correct solution but it worked for me. I reset my iPod by holding the 2 buttons down until the apple appears AND I restarted my computer. After that everything worked.

Apple Mobile Device service is not started error 1067

Apple Mobile Device service is not started error 1067 in Windows 7.

Thanks Ryan Sensei. I followed your link. Though I didn't have any Megaupload software installed on my computer, I saw a related article on http://senseiphone.com/fix-apple-mobile-device-not-started_itunes-0315129/ which was my actual problem and fixed it perfectly.

Apple Mobile Device Service failed to start which eventually leads to windows error 193 which never goes away no matter what I do and the dreaded

Mid way through download of I-Tunes after clearing every Apple program from my computer I get "Apple Mobile Device Service" failed to start message. Eventually leading to Windows error 193 (error 7). How do I get Apple Mobile Device Service to start so I do not get error messages and failure of I-Tunes to install?

If you have a 64-bit machine, then try the "for older video cards" version...
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2

Apple Mobile Device Service is Not Started error

While trying to backup my iPhone iTunes keeps giving me the error saying apple mobile device service is not started. After searching the support forums, reinstalling iTunes and manually starting the service i have found that the service stops when iTunes loads so manually starting it has no effect. I have attempted running it as administrator and as a new user with no success. I have also found that iTunes cannot connect to the iTunes store despite the fact other computers my house can and i have no problem getting online in a browser. Is there anything that i am missing? I am running Windows 7 64-Bit with iTunes 9.1.1.12 64-bit

When you reinstalled iTunes did you completely remove the other installation? Check this article, http://support.apple.com/kb/HT1923. If you are not connecting, there is something else going on, especially if the service will not stay running. Try uninstalling completly before the reinstallation.

I just tried to connect and sync my iTouch (4G) to iTunes and I got an error message that said :This iPod can'be used because Apple Mobile Device service is not started". I tried searching my PC for the program and no luck. Any suggestions?

I just tried to connect and sync my iTouch 4G to iTunes and got this error message: " This iPod can't be used because Apple Mobile Device service is not started". I just did the upgrade fo Safari and iCloud. Any suggestions?
Thanks!
Dan Farrell

I corrected the link in the previous post you responded to, but here is the correct link again.
http://support.apple.com/kb/ts1567
B-rockt

How do I resolve itunes error message " ipod cannot be used because the apple mobile device service is not started"?

After I had Best Buy restore my ipod to factory settings, went to itunes from computer to restore my music. Getting the error message " Ipod cannot be used because the apple mobile device service is not started". Ipod is connected to Wi-Fi, connecting to itunes o.k. on ipod

http://support.apple.com/kb/TS1567
There have been some problems accessing pages on the Apple web site. If the hyperlink gives you a "We're sorry" message, try again.

When I plug my Ipod in, I'm getting the error "This Ipod can not be used because the Apple Mobile Device service is not started

I keep getting this error and itunes isn't finding my ipod. I cant put any songs on it or even view anything on it

Try here:
iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows

Just downloaded iTunes to new dell laptop, tried syncing my iPhone get an error message: "this iPhone cannot be used because the Apple Mobile Device service is not started". What does this mean? I have had this phone for over a year..

Just downloaded iTunes to new dell laptop, tried syncing my iPhone get an error message: "this iPhone cannot be used because the Apple Mobile Device service is not started". What is the issue, had this phone over a year??

I had this problem before. I like to disable extra services to speed up my computer and I disabled the Apple Mobile Device service and had to re-enable this.
You can do that by going Control Panel>Administrative Tools>Services. Once you have gone to the services window, look for Apple Mobile Device and right-click. Select "Properties". There should be some information about the service as well as the label "Startup Type" with a drop-down menu beside it. If it says "disabled", that is your problem; Change the selection to anything except disabled (Automatic is easier and ensures that you can sync as soon as itunes opens).
If this doesn't work, I would look into your anti-virus' settings. Good Luck!

I am getting error message that my apple mobile device service is not started

I am locked out of my phone with voiceover control and now I cannot connect to itunes to turn off voiceover because an error message says that my apple mobile device service is not started...help locked out of phone and itunes

Using Windows? Follow the directions here:
http://support.apple.com/kb/ts1567

Erased all content on 3G but now won't sync with iTunes. Error states, "This iPhone cannot be used because the Apple Mobile Device service is not started." I don't want phone service on this old 3G. Just want to use it as an iTouch. Any suggestions?

Erased all content on 3G but now won't sync with iTunes. Error states, "This iPhone cannot be used because the Apple Mobile Device service is not started." I don't want phone service on this old 3G. Just want to use it as an iTouch. Any suggestions?

Type "Apple Mobile Device service " into the search bar at the top of this page by "Support"

Why do I get an error message when I try to sync my IPAD with ITunes? Message reads Cannot be used because Apple Mobile Device Service has not been started.

Why do I get an error message when I try to sync my IPAD with ITunes? Message reads Cannot be used because Apple Mobile Device Service has not been started.

AMDS for Windows
http://support.apple.com/kb/TS1567

Apple Mobile Device Service error

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