Apple Mobile Device Service Problem

I have an iPad 2 running iOS 5.1, when i plug it into my computer, it says that the Apple Mobile Device service is not started, i have tried everything to get it started but it just does not work, I am also unable to wirelessly sync as my iPad does not pick up my laptop (Windows 7) on the same connection, any suggestions?

See:
How to restart the Apple Mobile Device Service (AMDS) on Windows

Similar Messages

  • Apple Mobile Device Service Stopped Working

    Every time I try to connect my iPod to my computer I get a dialog box that says the Apple Mobile Device Service has stopped working.  I tried restarting the service as well as removing and installing iTunes but nothing has worked.  This is the problem report:
    Product
    Apple Mobile Device Service
    Problem
    Stopped working
    Date
    5/19/2011 6:34 PM
    Status
    Report Sent
    Problem signature
    Problem Event Name:          APPCRASH
    Application Name:          AppleMobileDeviceService.exe
    Application Version:          17.58.0.21
    Application Timestamp:          4c0ed767
    Fault Module Name:          StackHash_1051
    Fault Module Version:          6.0.6002.18327
    Fault Module Timestamp:          4cb73436
    Exception Code:          c0000374
    Exception Offset:          000b06fc
    OS Version:          6.0.6002.2.2.0.768.2
    Locale ID:          1033
    Additional Information 1:          1051
    Additional Information 2:          02c3801373e44c8ae79a3815f4e98689
    Additional Information 3:          ba5e
    Additional Information 4:          da208998bf6fd45fdde812ad99d7d444

    I tried restarting the service as well as removing and installing iTunes but nothing has worked.
    Doublechecking, m. When you did your iTunes reinstall, was it a complete uninstall/reinstall as per the following document?
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

  • My iPod touch cannot be used because the apple mobile device service is not stated. How can I fix this problem to use my iPod touch?

    I have imported my music from my musical CD's to the itune library but now, the iPod cannot import the music to the iPod due to the
    above indicated problem.

    Type "apple mobile device service" into the search bar at the top of this page by "Support"

  • Have begun having a problem - symptom is windows message saying "R6034 A program has attempted to load the C runtime library incorrectly.  I have re-installed Itunes, the installation failed with an inability to start apple mobile device service also.

    Itunes quit working after a failed Itunes update.  Don't know why the update failed, but afterwords I got an error stating
    R6034
    An application has made an attempt to load the C runtime library incorrectly.  Please contact the application's support team for more information.
    I removed and reinstalled iTunes.  This resulted a problem during the install - "Apple mobile device" service failed to start.  After ignoring this a couple of times, the install continued, ultimately resulting in failure, and the R6034 message showing up twice, once associated with iTunes.exe and once with ITunesHelper.exe.
    Also got "iTunes was not installed correctly.  Please reinstall iTunes.
    Error 7 (windows error 1114)
    Can anyone help?

    Hello Skip Grantham,
    Thanks for using Apple Support Communities.
    it may be necessary to remove all traces of iTunes and related software components from your computer before reinstalling iTunes.
    For more information on this, take a look at:
    iTunes 11.1.4 for Windows: Unable to install or open
    http://support.apple.com/kb/TS5376
    Check for .dll files
    Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
    If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
    Reboot your computer.
    Note: Depending on your operating system, you may only have one of the listed paths.
    Uninstall and reinstall iTunes
    Uninstall iTunes and all of its related components.
    Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
    Re-download and reinstall iTunes 11.1.4.
    Best of luck,
    Mario

  • What the problem when it says This Iphone can not be used because the Apple Mobile device service is not started?

    Help, just upgrade the itunes to 10.5 now it says This Iphone can not be used because the Apple mobile device service is not started. I was able to access the it from my second computer without any problem. Phone is running 5.0

    http://support.apple.com/kb/ts1567

  • "This [device] cannot be used because the Apple Mobile Device Service is not started." problem.

    Ok, so here goes. I'm having the "This [device] cannot be used because the Apple Mobile Device Service is not started." problem. Yes, I know there is a support page (http://support.apple.com/kb/ts1567) for this, but I have followed absolutely everything there is to follow on that page, and NOTHING IS WORKING. I even uinstalled iTunes, cleaned the registry, then reinstalled iTunes but to no avail. NOTHING IS WORKING. I am so so so so so ****** off with this whole thing!!!

    Ok, if anyone is wondering, I fixed this God-**** problem. You know what I did? SIMPLE. I just uninstalled a Windows application. Dunno why, but it just kinda clashed with itunes. I was ******, and I'm still ******. LOLS. It took me half a day to figure it out. Bummerrrrrr

  • Sync problem, iTunes says: "This iPhone cannot be used because the Apple Mobile Device service is not started."

    Trying to sync my phone to update because it wont let me update apps on the phone itself. When I plug in to iTunes I'm getting a message saying "This iPhone cannot be used because the Apple Mobile Device service is not started." How do I fix this?

    iTunes: How to remove and reinstall the Apple Mobile Device Service on Mac OS X
    iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows

  • Apple Mobile Device Service installation rolls back

    Hey there,
    I've been having problems installing iTunes 9 or even 8 on my computer. While running the iTunes setup, part of the installation rolls back and when I launch iTunes after that, I get the message saying that
    "This iPod cannot be used because the required software is not installed. Run iTunes installer to remove iTunes, then install iTunes again."
    However, the installation doesn't work no matter how many times i reinstall it. I've fully uninstalled everything related to apple and used the microsoft's utility to check if they were properly uninstalled before reinstalling itunes, but I still got the same message.
    I found out that Apple Mobile Device Service was not installed and that was the problem. When i extracted AppleMobileDeviceService.msi from the iTunes installer and ran it, it rolled back too. So I used the /l*v command to create an installation log and this is the error.
    DIFXAPP: INFO: opening HKEY_USERS 'S-1-5-21-4128058654-1677487342-2165978628-1007\Software\Microsoft\Windows\Curr entVersion\DIFxApp\Components\{9AA3828A-F852-11DB-8E29-6C6B55D89593}' (User's SID: 'S-1-5-21-4128058654-1677487342-2165978628-1007') ...
    DIFXAPP: INFO: ENTER: DriverPackageInstallW
    DIFXAPP: INFO: usbaapl.inf: checking signature with catalog 'C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers\USBAAPL.CAT' ...
    DIFXAPP: INFO: Driver package 'usbaapl.inf' is WHQL signed.
    DIFXAPP: ERROR: Create Driver Store entry failed. (Error code 0x6E: The system cannot open the device or file specified.)
    DIFXAPP: INFO: Successfully removed '{9AA3828A-F852-11DB-8E29-6C6B55D89593}' from reference list of driver store entry ''
    DIFXAPP: INFO: RETURN: DriverPackageInstallW (0x52)
    DIFXAPP: ERROR encountered while installing driver package C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers\usbaapl.inf
    DIFXAPP: InstallDriverPackages failed with error 0x52
    DIFXAPP: RETURN: InstallDriverPackages() 82 (0x52)
    Action ended 17:15:17: InstallFinalize. Return value 3.
    Can anyone help me please? Any help will be appreciated =P
    Cheers

    I have recently been fighting my system to get itunes to recognise my iphone and i ran into a similar problem.
    I couldnt uninstall the old version of apple mobile device support, and installing the new itunes over the top did not seem to help either.
    But i found a work around.
    Try opening the itunes.exe install package with winrar. (www.winrar.com, its a free program) and then extracting only the applemobiledevicesupport.exe file.
    Reboot your system, run that file and then reboot again.
    It should work.
    If it doesnt, then good luck to you :P
    -Adam

  • Apple Mobile Device Service has stopped working. Vista SP2, iTunes 10.5

    Hi there. I've been having an issue syncing my iPhone to iTunes. Here's a description of the problem:
    -With an up-to-date Apple Mobile Device Service, error windows constantly pop-up saying that it has stopped working. If I close the error window, another one pops up fifteen seconds later.
    -If I plug my iPhone into my computer, it is not recognized in iTunes, because Apple Mobile Device Service is not running.
    -This error does not occur on my desktop PC, so I have been able to sync my iPhone by loading all of my files onto a USB and transferring them onto it. However, I would much rather not.
    Here are the steps that I have taken:
    -Uninstalled and reinstalled iTunes 10.5 with firewall off
    -Individually uninstalled and reinstalled the Apple Mobile Device Service with firewall off
    -Stopped and Restarted the Apple Mobile Device Service in Administrative Tools -> Services
    -Extensively searched the internet for solutions
    -Replaced Apple Mobile Device Service for iTunes 10.5 with Apple Mobile Device Service for iTunes 10.1 (This worked PARTIALLY. The error windows have now stopped popping up altogether, but I cannot sync with iTunes because the Apple Mobile Device Service is out of date. It asks me to update it, I agree, and I get the Apple Mobile Device Service that spawns error windows and still does not allow me to sync my iPhone.)
    I am running Windows Vista SP2, and iTunes 10.5. My Internet Security suite is AVG Internet Security 2011. My iPhone is running iOS 5.0.0. Here is a full report of the error:
    Problem Event Name:    APPCRASH
    Application Name:    AppleMobileDeviceService.exe
    Application Version:    17.88.0.8
    Application Timestamp:    4e66ceff
    Fault Module Name:    kernel32.dll
    Fault Module Version:    6.0.6002.18449
    Fault Module Timestamp:    4da47967
    Exception Code:    c06d007e
    Exception Offset:    0003fc56
    OS Version:    6.0.6002.2.2.0.768.3
    Locale ID:    4105
    Additional Information 1:    599e
    Additional Information 2:    30e036b93244793a42096718411570bd
    Additional Information 3:    7229
    Additional Information 4:    80ac1a21efab121ee7fb685acd0c57bc
    Any ideas would be greatly appreciated. Thanks!

    Just a shot in the dark, but have you downloaded any program from Megaupload, like MegaKey?  If so then that is your problem. I had been having the exact same problem for the past 2 weeks. I couldn't figure out what it was and tried everything that you have.. Then was on a board and someone mentioned Megakey. Having tried everything else, I uninstalled the program and reinstalled the current ITunes and AMDS. My Ipad and Iphone connected with no problem.

  • I am trying to synch my iphone but when i tunes starts it doesnt display the device in the left hand column and a box comes up saying "This iphone cannot be use because the Apple Mobile Device service is not started" I have synched this phone many times

    i keep getting a message when i try to synch my iphone "This iphone cannot be used because the Apple Mobile Device service is not started" I have synched this phone with this computer many times before with no problems. Can anyone please shed any light on how to fix this? thx

    See Here
    http://support.apple.com/kb/TS1567

  • ITunes reports "Apple Mobile Device" service error

    After much posting and messing around to find a solution to my service crash issues, I have some advice for others to share.
    PROBLEM: If you launch "iTunes" and receive a message indicating that: This i<device> cannot be used because the Apple Mobile Device service is not started. The iPod/iPhone will not appear, nor will the system allow you to interact with the device.
    CAUSE: There is usually another software installation that is "hooking" into the system and causing issues. These are usually in the form of proxy, firewall, anti-virus, and/or remote control programs.
    SOLUTION: Use the "Computer Management" MMC (right-click "My Computer" and select "Manage") to track down the issue. Please do the following:
    1) Check the "Services" section. You should see an entry called "Apple Mobile Device". This should be started with a startup value of "Automatic". If the status is "Stopped" (or at least indicates that it is not "Started"), then attempt to start the service. if nothing else, this will tell you if the required binary/executable is located in the correct directory for the service entry. If the service cannot start, or if the service reports that the file is missing, attempt to re-install the "Apple Mobile Device" MSI. Worse case, you may need to uninstall iTunes and re-install.
    2) Try crashing the service again. The usual symptoms of this issue are that the service can be started, and will operate fine until iTunes is loaded, at which point the error message appears regarding the service (not being started). If you check the "services" section at this time, you will likely see that the previously running service is now stopped. Doing this will also create a new set of crash events in teh event log. Take note of the time when you "crash" the service and continue to the next step.
    3) Check the "Event Viewer" section. locate the time of the service crash. The entries should be listed with a red "X" icon. now look at the event. This should tell you what the "Faulting module name" is. If you are using a proxy application or firewall, you may see something like "FPServiceProvider.dll" (Foxyproxy), "MPFP.dll" (McAfee Firewall), or even a generic entry like "ntdll.dll" (The Windows user environment). In every case (except "ntdll.dll") you swhould be able to search the web for the "DLL" or "EXE" name and work out what application is causing the issue. in the case of "ntdll.dll", you'll need to look for software that hooks into your system. Software like "DyKnow" remote control and other remote administration tools.
    If you have installed a remote administration, remote control and/or security suite between a working iTunes and one that crashes, you may want to start with removing those as a test. Once I removed our faulty application (and it's hooks into the OS), iTunes funcationality was fully restored.
    This is a "for your information" post. Hopefully it will save the trouble I had to go through to fix this problem.

    Thank you so much for this. This was the most helpful advice I could found and seems likely to be applicable to many other people. I had the problem of my iPhone suddenly not being recognized by iTunes and I couldn't figure out why. Although I didn't have exactly the same scenario as the OP, (no actual crash, just an error message from iTunes saying device could not be used because Apple Mobile Device Service was not started) I used the info above to localise the conflicting software (proxy software - doh!). After uninstalling that and rebooting everything is good again. Thanks once more.

  • When i plug my ipod touch 4g into my computer is says that "this ipod cannot be used because the apple mobile device service is not started"  what do i do?

    when i plug my ipod 4g into my computer is says that "this ipod cannot be used because the apple mobile device service is not started" what do i do?

    http://support.apple.com/kb/TS1567
    There have been some problems accessing pages on the Apple web site.  If the hyperlink gives you a "We're sorry" message, try again.

  • Apple Mobile Device service is not started error 1067

    Apple Mobile Device service is not started error 1067 in Windows 7.

    Thanks Ryan Sensei. I followed your link. Though I didn't have any Megaupload software installed on my computer, I saw a related article on http://senseiphone.com/fix-apple-mobile-device-not-started_itunes-0315129/ which was my actual problem and fixed it perfectly. 

  • AMSD Apple Mobile Device service fails to start

    I use an iPhone 4 without problems until recently.
    Apple Mobile Device Service is set to Automatic under Startup Type.
    When I click start I get the message that the service started and then stopped.
    This happens randomly, requires restarting computer.
    Any idea what might be happening?  Start to be tired of using an iPhone...

    Hi there Jbrashear,
    It sounds like you want to know how to restart the Apple Mobile Device Service because of an alert that was displayed when you were trying to update or reinstall iTunes.
    The article below will walk you through the process starting or stopping the Apple Mobile Device Service on your PC.
    How to restart the Apple Mobile Device Service (AMDS) on Windows - Apple Support
    Also, if you haven't already, take a look at this article which walk you through the process of completely removing iTunes and then reinstalling it.
    Remove and reinstall iTunes and related software components for Windows Vista, Windows 7, or Windows 8 - Apple Support
    Take care,
    -Jason

  • Apple mobile device service wont start

    When i plug in my ipod to my computer it says that this ipod cannot be used because the apple mobile device service is not started. I tried to stop and start the sevice on the control planner but once it tries to start it turns off immediately and says that some services stop if they are not in use by other services or programs. I've already tried to re install itunes and the apple mobile device services but it didnt work. i have also tried to uninstall my anti virus program and that didnt work either so now i dont know what to try anymore. If you have any ideas please help

    hey im having the same problem did you ever find a solution???? please help if possible

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