Apple Mobile Device Support Doesnt Seem To Be Installing With Itunes

Title says it all really, i have been doing troubleshooting on installing itunes on my computer which is running windows 7 ultimate (64bit) once i got it installed finally and plugged my ipod (touch) in it came up with the message "this ipod cannot be used because the required software is not installed" (i have reinstalled many times) & from previous troubleshooting i figure i should be re-installing mobile device support or something, but it is not located in my add or remove programs, which suggests that for some reason it is not installing with itunes and i desperately want to update my ipod.
Any help is GREATLY appreciated.

Huh. Well, might be a bit stumped here. Here's one last thing to try.
1. Plug-in your iPhone and uninstall the driver (Right-click it in device manager and choose "Uninstall")
2. Uninstall iTunes and all apple software.
3. DELETE the two registry entires we created earlier:
HKEYLOCALMACHINE\SYSTEM\CurrentControlSet\Services\Apple Mobile Device
HKEYLOCALMACHINE\SOFTWARE\Apple Inc.\Apple Mobile Device Support
4. Reboot
5. Re-download and Re-install the latest iTunes
6. Follow the steps in my Blog again, but this time, just put it in the same directory I had C:\Program Files\Common Files\Apple
7. Reboot and try again.
Like I said, who knows, I'm not sure on this since I don't have a 64-bit version to test it on, but it's worth a shot, right?

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Apple Mobile Device Support version 4 doesn't install with iTunes 10.5

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http://i55.tinypic.com/24bitee.jpg
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Apple mobile device support fails to load when I download itunes

I uninstalled itunes and all things related to apple. Then reinstalled, but got a message that the apple mobile device failed to start. Then when I plugged my iphone it it couldn't be used because the required software wasn't installed.

Morning dorihol,
Thanks for using Apple Support Communities.
For more information on this, take a look at this article:
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/ts1567
Best of luck,
Mario

Apple Mobile Device Support Error in iTunes 8.2.0.23 FIX

Okay, after I installed the 8.2.0.23 version of iTunes and tried to plug in my iPhone, I got a message stating essentially that the version of Apple Mobile Device Support is wrong, and to uninstall AMDS and iTunes and reinstall them. Of course, after doing that, it still gave the error.
After hours of trying things and coming up with nothing with Apple Tech Support, this finally fixed the problem. I don't know if it'll help anyone, but if it does, great!
You will need:
1. The previous version of iTunes - 8.1.1
http://www.oldapps.com/itunes.php
2. The current version of iTunes - 8.2
http://www.apple.com/itunes/download
3. WinRAR
http://www.rarlab.com/download.htm
This is what I did that worked:
1. Delete the folder "C:\Program Files\Common Files\Apple\Mobile Device Support"
2. Using WinRAR, extract "applemobiledevicesupport.msi" from the 8.1.1 iTunes installer file to your desktop.
3. Run applemobiledevicesupport.msi to install the previous version of Apple Mobile Device Support. This won't jive with iTunes 8.2. If you try to run it, you'll just get the old error message.
4. Using WinRAR, extract "applemobiledevicesupport.msi" from the 8.2 iTunes installer file to your desktop overwriting the old version.
5. Run applemobiledevicesupport.msi to intstall the new version of AMDS over the previous version.
6. Start up iTunes.
7. Plug in iPhone
It should now recognize the device.
Let me know if it works for ya!
Erik

Hi Erik,
Your basic suggestion actually worked for me. But this is what I did for others who are having issues removing/installing etc.
1. Download the latest iTunes 8.2. You should end up with a file iTunesSetup.
2. If you dont already have WinRAR, download free copy from http://www.rarlab.com/ and install.
3. Right click on iTunesSetup and choose "Extract" to somewhere you know. eg C:\itunetemp
4. Open up folder where you extracted iTunesSetup and double-click applemobiledevicesupport.msi
5. It should ask you if you want to repair or remove... choose remove.
6. REBOOT your PC.
7. Go back to where you extracted iTunesSetup and double-click applemobiledevicesupport.msi and go through the install.
8. Plug in your iPhone.
If all is well iTunes should automatically start and start syncing your iPhone.
Goodluck all!
Cheers.

ITunes 8.2 Apple Mobile Device Support does not install

I am unable to complete the full 8.2 install on my machine - the AMDS component fails to install, although the rest of the packages go in successfully. Unfortunately, without AMDS, I can't sync' my iPhone 3G, nor my iPod.
Having broken out the AMDS package from the 8.2 installer .exe, and tried to run it separately from the command line with logging enabled, the error appears to occur while trying to install the USB drivers themselves - the relevant lines are inserted here:
DIFXAPP: INFO: ENTER: DriverPackageInstallW
DIFXAPP: INFO: Installing INF file 'C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers\usbaapl64.inf' (Plug and Play).
DIFXAPP: INFO: Could not open file C:\Windows\System32\DriverStore\FileRepository\usbaapl64.infamd64_neutralb6bcda7a7950fa43\usbaapl64.inf. (Error code 0xE0000003: The syntax of the INF is invalid.)
DIFXAPP: ERROR: PnP Install failed. (Error code 0x3EE: The volume for a file has been externally altered so that the opened file is no longer valid.)
DIFXAPP: INFO: Attempting to rollback ...
DIFXAPP: INFO: No devices to rollback
DIFXAPP: INFO: RETURN: DriverPackageInstallW (0x3EE)
DIFXAPP: ERROR: encountered while installing driver package 'C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers\usbaapl64.inf'
DIFXAPP: ERROR: InstallDriverPackages failed with error 0x3EE
DIFXAPP: RETURN: InstallDriverPackages() 1006 (0x3EE)
CustomAction MsiInstallDrivers returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
Action ended 21:16:25: InstallFinalize. Return value 3.
Action 21:16:25: Rollback. Rolling back action:
Rollback: MsiInstallDrivers
Rollback: MsiRollbackInstall
I'm unable to break open the .msi fully because it is apparently 'corrupt', although that doesn't seem to stop Windows having a go. That said, the little that I can peer into it, the relevant .INF file mentioned in the log appears to be zero length.
Backing out the full install and downgrading to 8.1.1 seems to work fine, except that now MobileMe won't work because it's keyed to iTunes 8.2!!
Has anyone else seen this problem? Has anyone else got a valid AMDS .msi file I can try?!
Thanks,
ANdy

Maybe a little bit of forum necromancy going on here, but I thought it was worth posting for W7 RC users. aclc's post got me thinking about this tonight when I had issues updating my iTunes, and after some hard work investigating the issue, I figured out what has to happen. Basically aclc is exactly right with the root of the issue - I'm simply expanding the idea to involve instructions for those who can't afford to or won't be bothered with finding out the details of the solution.
Please note that these instructions were written assuming you are using an administrator-level account on a 64-bit Windows 7 Release Client installation, but should help 32-bit users if they have the same experience - I have not tried this solution on a 32-bit box. This fix has been administered using iTunes 9, so I have personally verified this will work with that version of iTunes.
iTunes 9 issue: iTunes requesting that you uninstall and reinstall for Apple Mobile Support after trying to install iTunes 9 on Windows 7 RC x64
Resolution:
By now you've already gone through the failed install on Apple Software Update, and may or may not have manually downloaded iTunes...I'm going to start from the beginning for the benefit of anyone who doesn't want to waste the hour and a half that I did to figure this one out (actually i detoured to read up on a few things for most of that time to feed my inner nerd, but I digress). Plus, this should help with retail Windows 7 users (provided Apple and MS haven't worked this out amongst themselves).
1 - TURN OFF UAC
a) Hit Windows Key + R to open the Run command box, type "msconfig", and hit enter or click OK.
b) Go to the Tools tab, highlight Change UAC Settings and click the Launch button.
c) Move the slider all the way down to the bottom to turn off UAC.
d) Reboot your PC for the changes to UAC to take effect.
2 - INSTALL iTUNES AND APPLE MOBILE SUPPORT THE RIGHT WAY (A.K.A. NOT LIKE THE INSTALLER TRIES TO)
a) In Apple Software Update, go to Tools | Open Downloaded Updates Folder... (if already downloaded and the installation has failed)
-or-
Use the Download and Install Manually feature of the Tools menu (if you have not already tried to install via Apple Software Update)
b) Locate the iTunes installer and the Apple Mobile Software Update installer. For me they were called:
iTunes64.msi
AppleMobileDeviceSupport64.msi
c) Right-click one of the files identified in 2a. Select Properties, and go to the Compatibility tab. Check the "Run this program in compatibility mode for:" box and select "Previous Versions of Windows". Click Apply. Repeat for the other file in Step 2a.
d) Run the Apple Mobile Device Support installer identified in 2a. With UAC and compatibility mode both turned off, you should have a clean install.
e) IF YOU HAVE ALREADY INSTALLED iTUNES AND GOTTEN THE MESSAGE THAT YOUR MOBILE DEVICE SUPPORT IS NOT COMPATIBLE, DON'T PANIC - HERE'S THE FIX: Right-click the iTunes installer identified in 2a and select Repair. You should see a progress bar but will not have to go through a full install. Voila! Open iTunes, plug in your iPhone, and you should be good to go.
IF YOU HAVE NOT YET ATTEMPTED TO INSTALL iTUNES, simply run the installer for iTunes identified in 2a.
There you have it - this should do it for you and save someone the aggravation of figuring this out on their own.
Don't forget to turn UAC back on if you need/want it on.
Hope this helps!!
~NB
PnT forever.
Message was edited by: Nightborne

Windows 7 - apple mobile device support DOESN'T INSTALL

Well, trying to get iTunes running on my windows 7 box, seems that everything installs except for Apple Mobile Device Support which needs to be there in order for iTunes to recognize the iPhone... and it is also required by the MobileMe application or it too won't install. I've followed Apple's support article HT1923 about 20 times, but still no luck... anyone get a 32bit version of iTunes working after a similar problem?

I am having similar problems with iPhone 3G on Win7 x64. Prior to installing iTunes, Win7 Device Stage recognized the iPhone, but after installing iTunes (x64) latest version (9.0.1.8), all that shows up is "Apple Mobile Device USB Driver".
iTunes seems to recognize the phone still, but other windows programs which had previously been able to connect to the phone (e.g Picasa sync photos) can no longer do so.
Reinstall of itunes, all apple software does not seem to help.
What is wrong? The apple mobile device support driver seems suspect to me...

IPod Nano 6g not syncing - Apple Mobile Device Support can't install

i recently got iTunes working again on my computer. my grandfather wanted me to sync his old iPod Nano, so i did that and it worked fine. i then tried to sync my own iPod Nano 6g, and it gave me the error:
"An iPod has been detected, but it could not be identified properly. Please disconnect and reconnect the iPod, then try again.
If the problem persists, uninstall iTunes, then install iTunes again."
i tried reconnecting the iPod, of course, and then tried reinstalling iTunes, but the same error kept coming up. if i closed iTunes, then connected the iPod, i could find it in My Computer, but after opening iTunes it would give me the error and eject itself. i then tried all the stuff outlined here:
http://www.apple.com/support/itunes/ituneshelp/?kbase=TS1363&viewlocale=en_US
but that didn't help. i tried plugging the iPod into the USB ports at the back of the computer, but nope.
i soon discovered that Apple Mobile Device Support wasn't running or installed on the computer, and that that may be the source of the problem. however, i looked in my C:\Program Files\Common Files\Apple folder and there was a Apple Mobile Device folder. it didn't appear complete, though, as there wasn't the 'bin' folder needed to run AMDS properly. i renamed this Apple Mobile Device folder, adding an 'OLD' at the end, so as to not interrupt any times i would try to install AMDS in this folder properly.
i first tried a simple complete uninstall then reinstall of iTunes, but i noticed during the install that when the installer got to the stage of installing Apple Mobile Device Support, it would stop and then say 'rolling back action' and the loading bar would move backwards, before installing the rest of iTunes as normal. hence, AMDS was still uninstalled and my iPod still wasn't being recognized by iTunes.
i tried extracting the iTunesSetup.exe file, and then running the AppleMobileDeviceSupport.msi file separately, but it would give me the same rolling back action thing and it would end in 'installation interrupted, system was not modified, please try again later'. tried disabling my anti-virus then installing iTunes, then disabling my anti-virus and running the AppleMobileDeviceSupport.msi separately but nothing was different.
please help. why is Apple Mobile Device Support not installing? and is this actually the reason why my iPod is not syncing with iTunes? any insight would be appreciated. thanks.

i first tried a simple complete uninstall then reinstall of iTunes, but i noticed during the install that when the installer got to the stage of installing Apple Mobile Device Support, it would stop and then say 'rolling back action' and the loading bar would move backwards, before installing the rest of iTunes as normal. hence, AMDS was still uninstalled and my iPod still wasn't being recognized by iTunes.
On rare occasions on Windows XP systems, I've seen that effect produced when there are old files/folders for the netaapl.sys and usbaapl.sys drivers stuck down in your Windows Operating system folders. If that's afoot, the following (somewhat involved) procedure may be of some assistance:
http://discussions.apple.com/thread.jspa?messageID=11493765&#11493765

Apple Mobile Device Support won't install via software distribution tool

Trying to install iTunes v10.0.1.22 in corporate environment using a software distribution application. The individual components Apple Application Support v1.3.2, QuickTime v7.68.75 and iTunes v10.0.1.22 all install successfully. Apple Mobile Device Support v3.2.0.47 fails with the following in the install log file:
DIFXAPP: ENTER: ProcessDriverPackages()
DIFXAPP: INFO: 'Component' is 'usbaapl.inf'
DIFXAPP: INFO: Component state 0x2 -> 0x3
DIFXAPP: INFO: 'ComponentId' is {9AA3828A-F852-11DB-8E29-6C6B55D89593}
DIFXAPP: INFO: 'Flags' is 23
DIFXAPP: INFO: component path is C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers\
DIFXAPP: INFO: user SID of user performing the install is 'S-1-5-21-1960408961-436374069-1801674531-500'.
DIFXAPP: INFO: creating HKEY_USERS\S-1-5-21-1960408961-436374069-1801674531-500\Software\Microsoft\Wind ows\CurrentVersion\DIFxApp\Components\{9AA3828A-F852-11DB-8E29-6C6B55D89593} (User's SID: 'S-1-5-21-1960408961-436374069-1801674531-500') ...
DIFXAPP: ERROR 0x57 encountered while creating subkey for component '{9AA3828A-F852-11DB-8E29-6C6B55D89593}'
DIFXAPP: RETURN: ProcessDriverPackages() 87 (0x57)
Action ended 15:59:25: MsiProcessDrivers. Return value 3.
Action ended 15:59:25: INSTALL. Return value 3.
The Apple Mobile Device Support component installs without failure when run manually from a command line but we have not been able to find a way to successfully install running an unattended install via a remote management software distribution tool (in this case Tivoli).
Please help, we need to roll this out to corporate executives to support the new iPhones being supplied to them.

Trying to install iTunes v10.0.1.22 in corporate environment using a software distribution application. The individual components Apple Application Support v1.3.2, QuickTime v7.68.75 and iTunes v10.0.1.22 all install successfully. Apple Mobile Device Support v3.2.0.47 fails with the following in the install log file:
DIFXAPP: ENTER: ProcessDriverPackages()
DIFXAPP: INFO: 'Component' is 'usbaapl.inf'
DIFXAPP: INFO: Component state 0x2 -> 0x3
DIFXAPP: INFO: 'ComponentId' is {9AA3828A-F852-11DB-8E29-6C6B55D89593}
DIFXAPP: INFO: 'Flags' is 23
DIFXAPP: INFO: component path is C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers\
DIFXAPP: INFO: user SID of user performing the install is 'S-1-5-21-1960408961-436374069-1801674531-500'.
DIFXAPP: INFO: creating HKEY_USERS\S-1-5-21-1960408961-436374069-1801674531-500\Software\Microsoft\Wind ows\CurrentVersion\DIFxApp\Components\{9AA3828A-F852-11DB-8E29-6C6B55D89593} (User's SID: 'S-1-5-21-1960408961-436374069-1801674531-500') ...
DIFXAPP: ERROR 0x57 encountered while creating subkey for component '{9AA3828A-F852-11DB-8E29-6C6B55D89593}'
DIFXAPP: RETURN: ProcessDriverPackages() 87 (0x57)
Action ended 15:59:25: MsiProcessDrivers. Return value 3.
Action ended 15:59:25: INSTALL. Return value 3.
The Apple Mobile Device Support component installs without failure when run manually from a command line but we have not been able to find a way to successfully install running an unattended install via a remote management software distribution tool (in this case Tivoli).
Please help, we need to roll this out to corporate executives to support the new iPhones being supplied to them.

ITunes install fail - Apple Mobile Device Support not installing - Windows 8

So I have a Windows 8 Pro system, and I've had to reinstall iTunes. Anyway I've been completely unable to do so. It simply either gets an error and does not install (where does itunes store its installer log files so I can see whats happening?) at all or it gets to the part where its starting up services and it fails when its trying to install and start the Apple Mobile Device Support service and so when I start iTunes I get an error message like this one:
"This iPad cannot be used because the required software is not installed. Run the itunes installer to remove itunes, then install the 64bit version of itunes"
I've tried several times to uninstall and manually delete all the files related to itunes, but this has made no impact.
I have no idea what to do. Reinstalling my OS and all the apps just to get iTunes back really isn't something i want to do.

All sorted now. Sorry b noir, but I cannot remember the error. What I did was use the idea from another thread to copy the necessary files from one computer to another. Fortunately I have a laptop on 8 so updated iTunes and coppied all the files from the /Program Files (x86)/Common Files/Apple/Mobile Device Support. I then downloaded 2 programs to make the necessary registry entries. This did not fully work so I searched the laptop registry for the version number of Mobile Device Support and then put it into the same desktop registry key. This worked as I was now at the correct version.

Cannot uninstall Apple Mobile Device Support

I have a pc with Windows 7 (32-bit) operating system and cannot get Apple Mobile Device Support to uninstall. I begin the uninstall process and it goes through however at the very end it reverses and then tells me that it is done. I have deleted all the program files and it still does this. I cannot get this to uninstall... please help.

First try a repair install of Apple Mobile Device Support. If that goes through successfully, see if you can now uninstall Apple Mobile Device Support.
If the Repair install doesn't help, try using the fixit from the following Microsoft document to remove Apple Mobile Device Support:
Fix problems with programs that can't be installed or uninstalled

HT1923 I am trying to uninstall itunes and at the point where i try to remove apple mobile device support it never completes and the timer goes backwards?

I am trying to uninstall itunes and at thepiont where I try to remove apple mobile device support it never completes the timer goes backwards?

First try a repair install of Apple Mobile Device Support. If that goes through successfully, see if you can now uninstall Apple Mobile Device Support.
If the Repair install doesn't help, try using the fixit from the following Microsoft document to remove Apple Mobile Device Support:
Fix problems with programs that can't be installed or uninstalled

TS5376 When I try to remove "Apple Mobile Device Support" I get a "Fatal error during installation" message. I have windows XP

The program will not start because MSVCR80.dll is missing. I am trying to unistall I tunes and then reinstall it because the latest upgrade did not work. I was able to remove "Itunes" and "apple Software update' but when I tried to remove "Apple mobile device support" I get a "fatal error during installation" message.

First try a repair install of Apple Mobile Device Support. If that goes through successfully, restart the PC and see if you can now uninstall Apple Mobile Device Support.
If the Repair install doesn't help, try using the fixit from the following Microsoft document to remove Apple Mobile Device Support:
Fix problems with programs that can't be installed or uninstalled

Problem Uninstall Apple Mobile Device Support

Hallo,
wenn ich iTunes komplett deinstallieren möchte, so wie hier angegeben:
http://support.apple.com/kb/HT1925?viewlocale=de_DE
ist bei
"11. Entfernen Sie alle Programmeinträge für Apple Mobile Device Support auf die gleiche Weise wie Sie iTunes entfernt haben."
eine Fehlermeldung:
Apple Software Update:
"Es liegt ein dieses Windows Installer-Paket betreffendes Problem vor. Ein für den Abschluss der Installation erforderliches
Programm konnte nicht ausgeführt werden. Wenden Sie sich an das Supportpersonal oder den Hersteller dieses Paketes.
<<<< ok >>>>.
Uninstall wird abgebrochen, das Programm nicht entfernt.
Wie komme ich weiter?
Danke
(o: andreas

So, all is done!
With the "Microsoft Windows Installer CleanUp utility installer file (msicuu2.exe)"
I could clean uninstall the "Apple Mobile Device Support".
Hope, this will help other people.
(o: andreas

Apple Mobile Device Support kann nicht deinstalliert werden

Hallo zusammen,
ich wollte ein iTunes Update durchführen, was allerdings nicht funktionierte. Also habe ich iTunes sowie fast alle Apple-Komponenten deinstalliert. Allerdings habe ich dies wohl in der falschen Reihenfolge durchgeführt! Jetzt kann ich Apple Mobile Device Support nicht mehr deinstallieren und eine neue iTunes-Version kann ich auch nicht herunterladen. Wie kann ich dieses Problem lösen???? Danke für eure Antworten!

Hi there,
I wanted to do an iTunes update, but this did not work. So I uninstalled iTunes and almost all Apple components. However, I have probably done this in the wrong order! Now I can not uninstall Apple Mobile Device Support and a new version of iTunes, I can not download too. How can I solve this problem?? Thanks for your answers!
Translated by Google
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2
Gehen Sie zu Systemsteuerung> Programme hinzufügen oder entfernen (Win XP) oder Programme und Funktionen (später)
Entfernen Sie alle diese Elemente in der folgenden Reihenfolge :
iTunes
Apple Software Update
Apple Mobile Device Support (wenn dies nicht deinstallieren gehen Sie zum nächsten Punkt)
Bonjour
Apple- Application Support
Reboot , iTunes downloaden und installieren , entweder über ein Konto mit Administratorrechten oder mit der rechten Maustaste auf die heruntergeladene Installationsprogramm und wählen Sie Als Administrator ausführen.
Die Deinstallation und Neuinstallation Prozess wird Ihre iTunes-Bibliothek und Einstellungen zu erhalten, sondern im Idealfall würden Sie regelmäßig eine Sicherungskopie der Bibliothek und Ihre anderen wichtigen persönlichen Dokumenten und Daten. Sehen Sie diese Benutzer Spitze für einen empfohlenen Technik .
Bitte beachten Sie :
Einige Benutzer müssen alle Schritte in welcher der folgenden Support-Dokumenten gilt , um ihr System zu folgen. Dazu gehören einige zusätzliche manuelle Datei-und Ordner -Deletionen , die oben nicht erwähnt.
HT1925: iTunes und andere Softwarekomponenten für Windows XP entfernen und neu installieren
HT1923: iTunes und andere Softwarekomponenten für Windows Vista, Windows 7 oder Windows 8 entfernen und neu installieren
Übersetzt von Google

Apple Mobile Device Support Problem 7.7 with XP - PLEASE HELP!

Very frustrating problem...
I get the following message:
"A later version of Apple Mobile Device Support is already installed. Installation of this version cannot continue."
Same thing comes up with Quicktime. This setup prior to this update has worked seamlessly since I bought my 1st gen iPhone. Tried uninstalling both programs and received same error message. I've since deleted every apple reference on the system and cleaned the registry, rebooted several times and still get the error.
Please help!

"A later version of Apple Mobile Device Support is already installed. Installation of this version cannot continue."
Go into your Add/Remove programs control panel, and uninstall "Apple Mobile Device Support".
If you were able to uninstall Apple Mobile Device Support, restart the PC and try another iTunes install.
If Add/Remove won't let you uninstall Apple Mobile Device Support, or there no entries the for Apple Mobile Device Support there, or even after apparently successfully uninstalling AMDS, an iTunes install still won't go through (throwing the same message at you), download and install the Windows Installer CleanUp utility:
Description of the Windows Installer CleanUp Utility
Now launch Windows Installer CleanUp ("Start > All Programs > Windows Install Clean Up"), find any entries called "Apple Mobile Device Support" in the list of programs in CleanUp, select those entries, and click “remove”.
Quit out of CleanUp, and restart the PC.
Does an itunes install go through properly after that?

Apple Mobile Device Support Doesnt Seem To Be Installing With Itunes

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