Apple mobile device support uninstall

I followed the directions to removing iTunes.  I've been uninstalling Apple Mobile Device Support now for more than 2 hours.  Is this normal?  How do I work around this if it stays "stuck" like this.  I was sucessful in uninstalling iTunes and Apple Software Update..  Can someone help?

I have been trying to uninstall all night.  It would not uninstall.  Finally I chose "repair" and then when that was done I uninstalled and it finally worked...

Similar Messages

  • Apple Mobile Device Support uninstall and itunes install causes loss of internet connection

    Whenever I uninstall Apple Mobile Device Support (AMDS)  I lose my internet connection. The only way to fix this is to restore Windows to a previous state. I've tried  troubleshooting my internet connection when this happens but Windows tells me something is wrong with both my wired and wireless connection drivers... and of course I need the internet to fix said drivers :s
    I've tried repairing AMDS and this doesn't help either.
    I've been trying to download itunes but it tells me a program needed to install it cannot be run. After this I can't get back on the internet without first restoring windows to a previous state. I thought that uninstalling everything apple from my system would do the trick but I can't seem to uninstall AMDS without messing up my internet drivers. What else can I try?

    Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
    Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
    http://www.apple.com/itunes/download/
    Download and install the free trial version of WinRAR:
    http://www.rarlab.com/
    Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
    Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
    (If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
    Does it install (or uninstall and then reinstall) properly for you? If so, can you get a normal iTunes install to go through properly now?
    If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.)

  • When I plug my iPhone 4s into my PC, I get an error message that says iTunes needs a newer version of Apple Mobile Device Support. It wants me to uninstall both the AMDS and iTunes and then reinstall iTunes. Has anyone else run into this problem recently?

    When I plug my iPhone 4s into my PC, I get a message that says iTunes needs a newer version of Apple Mobile Device Support. It wants me to uninstall both the AMDS and iTunes and then reinstall iTunes. iTunes won't recognize my phone and so I can't synch it. Has anyone else run into this problem recently and how did you resolve it? Thanks!

    Thank you both. I suppose I should have prefaced my question with the concern that I've read a number of other posts from people who have had a similar issue and when they tried to follow the directions, they ran into a multitude of other problems. As you might imagine, I'm hoping to avoid the creation of new problems as I try to solve this one. Thanks again.

  • ITunes 10.2 Upgrade fix temporary. Fix to iTunes 10.2.2 by uninstall Apple Mobile Device Support and install AMDS from 10.0. Worked only to fail in 5 days. iTunes back to very slow to open and will not see device (iPhone) connected. Sorry

    I was one this site for 20+ Days and found a fix for 10.2.1 when it failed. I Uninstalled all, following other attempts that failed, then installed latest Version from Apple iTunes 10.2.12. I then uninstalled Apple Mobile Device Support (AMDS) and installed AMDS from the older 10.0 version of iTunes. Success it worked. Today, I am now back to old problem, iTnes takes very long time to open and fails to see my device when connected (iPhone). I really only have iTunes for my iPhone no extensive library a few hundred CD's in music location and no podcasts. I have less than 6 moveis and want to update them now. I am willing to lose all in iTunes library if need be just to get computer to see G3 iPhone with iOS 4.2 and let me synch once again. I like security of backup too. It older iTunes may now not support, that too is OK. I still want to get the 3GS (no 4G desires, yet) and do not care if any of it is the latest from Apple as long as it works.

    Hi Erik,
    Your basic suggestion actually worked for me. But this is what I did for others who are having issues removing/installing etc.
    1. Download the latest iTunes 8.2. You should end up with a file iTunesSetup.
    2. If you dont already have WinRAR, download free copy from http://www.rarlab.com/ and install.
    3. Right click on iTunesSetup and choose "Extract" to somewhere you know. eg C:\itunetemp
    4. Open up folder where you extracted iTunesSetup and double-click applemobiledevicesupport.msi
    5. It should ask you if you want to repair or remove... choose remove.
    6. REBOOT your PC.
    7. Go back to where you extracted iTunesSetup and double-click applemobiledevicesupport.msi and go through the install.
    8. Plug in your iPhone.
    If all is well iTunes should automatically start and start syncing your iPhone.
    Goodluck all!
    Cheers.

  • "Apple Mobile Device Support" will NOT uninstall from my computer, so I am still unable to upload iTunes

    "Apple Mobile Device Support" will NOT uninstall from my computer so I am still unable to upload iTunes.  I have tried it multiple times in multiple ways and after the uninstall always fails.  Solutions to this specific problem?

    I don't know... A link to the official repair advice is given at the top of my user tip. There was a new build of the iTunes 11.1.4.62 setup file released yesterday which is supposed to install cleanly on any system still back on iTunes 11.1.3.8, however they are still giving the same advice for problem systems that have already been upgraded. I.e. the new installer won't repair a currently borked install.
    You can download 7-Zip (free), or a free trial of WinRAR, and unpack the iTunesSetup.exe or iTunesSetup64.exe file into its components, then try installing them individually in alphabetical order (don't try to install SetupAdmin.exe or iCloud.msi). AMDS might not install right now, but you may get a more useful error message as to why not, and you might be able to run iTunes even if you can't update your devices at this stage.
    tt2

  • Apple mobile device support install/uninstall sets my wireless to limited access

    Dell Pavilion dv7
    Windows 7 64 bit.
    Current itunes 10.4
    When installing itunes 10.5, my wireless connection changed to limited access.  I can not connect to the internet with wireless.  If I put my ethernet cable in, i can connect to the internet through the ethernet cable.
    I found no solutions to fix the limited access issue.  So, i had to restore my system.  After the restore my wireless connection could connect to the internet again.
    But now itunes does not work.  One of two messages come up.  The latest (i have done several system restores).  Either quicktime was not found or something about iTunes Library.itl is out of synch with the current version of itunes.
    Now i decide to uninstall all the itunes installed products one at a time.  Itunes, quicktime, Apple software update, Apple mobile device support and there it goes, my wireless connection changes to limited access again.
    Any help would be great.

    Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
    Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
    http://www.apple.com/itunes/download/
    Download and install the free trial version of WinRAR:
    http://www.rarlab.com/
    Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
    Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
    (If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
    Does it install (or uninstall and then reinstall) properly for you? If so, can you get a normal iTunes install to go through properly now?
    If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.)

  • HT1923 iTunes on my Windows Vista has failed to update over several weeks. Attempting uninstal/reinstall according to iTunes support page. Will not uninstall 'Apple Mobile Device Support' - goes to 99% then progress bar unwinds completely. Tried rebooting

    iTunes on my Windows Vista has failed to update over several weeks. Audio will not play out. Attempting uninstal/reinstall according to iTunes support page. Will not uninstall 'Apple Mobile Device Support' - goes to 99% then progress bar unwinds completely. Tried rebooting. Any clues??

    Hey petanque1,
    Thanks for the question. I understand that you are experiencing issues installing iTunes for Windows. The following article outlines the error message you are receiving and a potential resolution:
    iTunes 11.1.4 for Windows: Unable to install or open
    http://support.apple.com/kb/TS5376
    Some Windows customers may experience installation issues while trying to install or open iTunes 11.1.4.
    Symptoms may include:
    "The program can't start because MSVCR80.dll is missing from your computer"
    "iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows Error 126)”
    "Runtime Error: R6034 - An application has made an attempt to load the C runtime library incorrectly"
    "Entry point not found: videoTracks@QTMovie@@QBE?AV?$Vector@V?$RefPtr@VQTTrack@@@***@@$0A@VCrashOnOverf low@@***@@XZ could not be located in the dynamic link library C:\Program Files(x86)\Common Files\Apple\Apple Application Support\WebKit.dll”
    Resolution
    Follow these steps to resolve the issue:
    Check for .dll files
    1. Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
    2. If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
    3. Reboot your computer.
    Note: Depending on your operating system, you may only have one of the listed paths.
    Uninstall and reinstall iTunes
    1. Uninstall iTunes and all of its related components.
    2. Reboot your computer. If you can't uninstall a piece of Apple software, try using theMicrosoft Program Install and Uninstall Utility.
    3. Re-download and reinstall iTunes 11.1.4.
    Thanks,
    Matt M.

  • How to uninstall apple mobile device support & upgrade to newer version?

    For my ipod touch, every time i plug it into my laptop itunes says "itunes requires a newer version of apple mobile device support. please uninstall both apple mobile device supprt & itunes then install itunes again" ive uninstalled itunes & all of its properties & exta files twice & the message still pops up! I dont even know what the apple mobile device support is.. Im out of options.

    When you removed and reinstalled iTunes and other APple software did youdo it this way:
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    Next I would try posting in the iTunes forum

  • Can't uninstall Apple Mobile Device Support inorder to connect ipod touch

    Ok so I am trying to connect my Ipod touch. looks like I'm not the only one having issues. So here it goes: First of all the main problem is my iTunes doesn't see my ipod. I get a message telling me that : "iTunes required a new version of Apple Mobile Device Support." I've read all the other threads about this problem, So I tried uninstalling itunes and Apple Mobile Device Support, but my problem is that Apple Mobile Device Support wont uninstall!!!! I go to programs and features and uninstall, it goes through all the motions but doesn't go away! I restart and it's still there. So first I need to know how to get it uninstalled. If I try to repair it, it say's "fatal error during installation." So what do I do from here???

    Did you follow this article for Vista users?
    http://support.apple.com/kb/HT1923

  • When I connect my iPod touch it tells me that I need a new version of Apple Mobile Device Support and to uninstall iTunes and then re-install it, I've done that twice with the newest version of iTunes and it still doesn't work?

    When I connect my iPod touch it tells me that I need a new version of Apple Mobile Device Support and to uninstall iTunes and then re-install it, I've done that twice with the newest version of iTunes and it still doesn't work?

    Try:
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

  • HT4061 How do I uninstall apple mobile device support?

    I am trying to fix a problem with iTunes, after an update failed. I uninstalled it, and downloaded the latest version. Now I get an error when I start up my laptop, stating a file is missing from aspdaemon and I can't install itunes as I apparently don't have sufficient administrator privileges! Trying to follow these steps http://support.apple.com/kb/TS5376 however I cannot uninstall apple mobile device support. I go through the steps to uninstall, the green progress bar gets near the end of the uninstall, then it appears to cancel the process automatically without warning and closes the uninstall window. Anybody got any ideas whats going on? It just seems like problem after problem keeps appearing!
    Sorry, placed this in the using iPad community as it won't let me post it without picking one and none are appropriate for a software problem on PC. Seriously getting annoyed with Apples support options tonight.

    http://support.apple.com/kb/HT1923
    Try going through this if you haven't already. You may also need to look on a microsoft site for more specific info as to why you can't uninstall the driver. It may be as simple as signing in as the administrator.

  • Had error 7 windows error 126 and missing MSVCR80.dill. Went through the steps to uninstall and apple mobile device support will not delete. Now I can't download itunes. Help!!

    Had error 7 windows error 126 and missing MSVCR80.dill. Went through the steps to uninstall and apple mobile device would not uninstall. Now I can"t download itunes. Help!!

    apple mobile device would not uninstall.
    Try using the fixit from the following Microsoft document to remove Apple Mobile Device Support:
    Fix problems with programs that can't be installed or uninstalled

  • Trying to Remove iTunes software components because of 11.1.4 update error and using Windows 7 uninstall Apple Mobile Device Support does not work. Any suggestions?

    Had error while updating Itunes to ver 11.1.4.  I had 11.1.3.8 previously. Following instructions for Removing and Reinstalluing iTunes and other software components. Was able to uninstall iTunes and Apple Software Update, but attempts to do the same under Control Panel failed for Apple Mobile Device Support (ver 7.0.0.117). Directioons say to uninstall components in order given so I cannot continue until Apple Mobile Device Support is removed. Any suggestions?

    Try reparing and then remove again if the repair is successful, otherwise move on to the next step. See  Troubleshooting issues with iTunes for Windows updates for more information.
    tt2

  • TS1538 I do not have the Driver folder in this folder C:\Program Files (x86)\Common Files\Apple\Mobile Device Support like it says I should and myApple Iphone appears in Portable Devices. I tried uninstalling the driver and reinstalling it.

    I do not have the Driver folder in this folder C:\Program Files (x86)\Common Files\Apple\Mobile Device Support like it says I should and my Apple Iphone appears in Portable Devices only, not in Universal devices. I tried uninstalling the driver and reinstalling it. My Iphone is still not recognized by Itunes when I plug it in. I can see my photos in the internal storage folder on my Windows 7 system though. So I know my PC sees the device. The Iphoneis an Iphone 4 with IOS 6 installed. It was working fine until I had to reinstall my Windows system. Now Itunes does not see it. I've uninstalled Itunes and reinstalled it (64bit) to no avail. Where is the Driver folder article TS1538 talks about?

    Sorry I missed your post. Anyone else with the same issue should find useful resources at Troubleshooting issues with iTunes for Windows updates.
    tt2

  • HT1923 I'm trying to uninstall itunes so I can re-install it, but Apple Mobile Device Support won't uninstall. Any help?

    I'm trying to uninstall itunes so I can re-install it, but Apple Mobile Device Support won't uninstall. Any help? I've tried three times already.

    See Troubleshooting issues with iTunes for Windows updates. The second box is essentially the same process descibed by Apple with some extra hints...
    tt2

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