Apple Mobile Device USB Driver: Windows found driver software for your device but encountered an error while attempting to install it.
Hello,
My iPhone 4 and iPad 3 are no longer detected by my computer, do not sync, and no drivers. I have tried every possible solution from Apple Support and about 5 others forums for the past 5 hours, including:
-Multiple uninstalls and reinstalls of driver and iTunes
-Stopping & running the service
-chaning ports and wires
PLEASE HELP!. screen shot attached.
thanks for your reply. i followed everything exactly. when I connected my iPhone after all that, it started "installing the driver" automatically. After a couple of minutes, it failed, just like before. Stuck again. thoughts?
Similar Messages
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I am using I phone 5c after connected with my HP elite book 6930p laptop, (Installed Window 7 32 bit). automatic software driver is not deducting, and display Windows found driver software for your device (MTP USD Device) but encountered an error while attempting to install it.
I did install itunes and update also. but the above problem still same.
Kindly give me solution of it. awaiting.
Regards
Abbas Kadertry it with another computer to check if it shows up
if so
uninstall all apple software
reboot
use regedit to search and remove all itunes keys
reboot
resinstall apple software
if non of that helps then try another cable
if that don't help could be your phones connector is damaged -
I have tried countless things throughout the forum, but none of them worked. Anyone know a real solve for this?
thanks for your reply. i followed everything exactly. when I connected my iPhone after all that, it started "installing the driver" automatically. After a couple of minutes, it failed, just like before. Stuck again. thoughts?
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"Windows found driver software for your device but encountered an error installing"
I've spent hours researching this error - Seems like many people have the same issue although there is no difinitive fix or known cause.
I'm hoping someone here has an answer.
Windows 7 Home Premium x64 OEM (HP)
This is not an upgraded Vista system.
It's not a specific driver related issue as it's the same response/effect be it graphics/chip set/usb/printer drivers.
Please dont suggest to flatten and re-install or run a repair install - It's not an option, I only have remote access to the unit
as it's currently in field use.
This is a machine specific issue - identical machine purchased at the same time and configured the same has no issue.
So the story.
User has been fine for weeks - no hardware of software changes except Windows Updates.
A Camera/USB connection that was working no longer does.
Tried in all USB ports
Plug in - windows announces found new hardware, tries to install drivers then fails
with "Windows found software for your device but encountered an error installing ...."
Device manager finds and identifies device although it is in the 'Unknown Device" category.
Manually updating drivers via search/internet or point directly at a driver has exactly the same effect.
Thinking this was just the camera drivers - I researched and downloaded new drivers from camera manufacturers sites
Fuji and Canon.
Same effect.
Deleted/uninstalled drivers completely, deleted/uninstalled all USB root hub and USB devices (hidden and visible)
SFC /Scannow finds no error
Cold boot finds USB and chipset(?) devices on boot attempts to reinstall then we get
"Windows found driver software for your device but encountered an error installing"
So now I have no usb devices at all - memory stick/card reader/printer...... nada.
in fact if I try to update any device driver I get the same message generated.
Restore point does not help either.
After much trawling I found reference to a permisions issue and stale driver cache data.
(This is using an administrator account - not user with admin permissions?)
I'm willing to try anything at this time
I deleted the infcache.1 and other .dat files under c:\windows\system32\driverstore
Copied the usb .inf and .pnf from the appropriate FileRepository directory into c:\windows\inf
Uninstalled all the usb/unkown devices from device manager again.
Rebooted
Takes a little longer to boot as I take it it's rebuilding the driver cache then
a very short hurrah!!!
I can now use usb memory card and pen drives - no issue
Plug in a camera or printer...
"Windows found driver software for your device but encountered an error installing"
Several attempt at this trying different driver versions.
It should not be vendor specific, the other field machine that works is using Microsoft drivers for these devices.
I even copied the drivers from one machine to the other - repeated everything above...
"Windows found driver software for your device but encountered an error installing"
And then the nail in my sanity
Try windows update....
Reboot
"Windows found driver software for your device but encountered an error installing"
but this time its different.
The device it thinks it cannot install is the generic MTP-PTP drivers (Photo Transfer Protocol -so am I getting somewhere)
so it still finds but cannot install.
The cameras are always found but appear as 'unknown devices' and cannot be accessed
Uninstall all USB/unkown again - reboot..
Same message and this time I've lost all the USB again.
Restore point to before Win Update gets me USB back again although I still have no cameras - so theres an update issue as well.
This has to be tied down to a file access/ registry problem although I'm loath to go cutting about without some guidance.
I'm no great believer in 'registry cleaners' unless anyone can point to a definitive/no ad's/sales version that really works.
As I said above, flattening/rebuild at this time is not an option - the user is not best pleased and I'm completley stumped.
If anyone has experienced(manu of you have) and fixed(still to find one) this issue please let me know how as soon as possible.
ChrisI know I am replying to an old thread - but I have the answer and resolved this error, and since this message comes up first in search results, and part of my answer came from this thread, I wanted to help someone else as this took an extra
12 hours and a lot of technical insight to resolve. See below for detailed explanation that others ask for above.
My original issue was that iTunes didnt reinstall. generating this error that said I am trying to access an unavailable network resource and to browse to find itunes64setup (again). This may partly have been due to me deleting old install version folders.
Research led me to completely uninstall apple products and reinstall per their instruction and fixed the issue with iTunes. see
Remove and reinstall iTunes and related software components for Windows Vista, Windows 7, or Windows 8 - Apple Support
The SAME error I had while updating itunes recurred while uninstalling it from my Windows 7 SP1 system...so I went to microsoft Fixit and attempted to correct and it properly uninstalled iTunes for me, which allowed the reinstall.
What didnt work was my USB web root/ root hub, which partly involved my older system and USB 1.0, and the delete/reinstall existing drivers with the c:\windows\winsxs folder as source of drivers (thank you Magon Liu!!!) which I had to figure out what/why
and how.
Then I had an intel chipset issue...my new Iphone wasn't recognizing in plug and play, and there was an error with installing the device drivers for my new iphone 6. Manual applications didn't work, even though a generic device showed in control panel -
device manager with a yellow !
Per above blog answer - I tried to remove and reinstall my USB controller or update the drivers (I have an Alienware M15 laptop - a few years old.) I discovered that the USB host controller - an Intel(R) 5 Series / 3400 Series Chipset family USB Enhanced
Host controller - (port) was not covered by current Intel chipset programs which are Series 6 and later, but did have an update (8/20/2009 v9.1.1.1020) that supported USB 2.0 (and therefore 3.0 backwards compatibility which as an issue with my new iPhone
and some USB thumb drives.) To find this I had to look at the Support - Downloads and Drivers - browse for drivers and somewhere found an option to look for older no longer supported drivers. I found infinst_autol.exe for my case.
Once downloaded I tried to install and failed. Found the log in C:\Intel\Logs and contains:
[InstallDev]
[Device]
Driver = C:\Users\DAVIDS~1\AppData\Local\Temp\IPMx7\WIN7\ibexusb.inf
INF = C:\Users\DAVIDS~1\AppData\Local\Temp\IPMx7\WIN7\ibexusb.inf
Installed INF =
Previous driver package =
! Warning 0xE0000235: DriverPackageGetPath failed.
Difx = 64 bit
Execute command: C:\Users\DAVIDS~1\AppData\Local\Temp\IPMx7\x64\Difx64.exe -DriverInf "C:\Users\DAVIDS~1\AppData\Local\Temp\IPMx7\WIN7\ibexusb.inf" -Flags 20 -KeyPath "Software\Intel\Difx64"
Using RegDeleteKeyEx
!!! ERROR 0xE0000246: DriverPackageInstall generated an unexpected error
HERE'S THE ADDED EXPLANATION TO BRIAN'S POST THAT EXPLAINS THE SECURITY ISSUE:
This turned out to be an error for two reasons. First, after manually running the command in an "run as administrator" window (same error result), thinking it related to my anti-virus (turned that off/disabled firewall and A/V), and from this thread
granting my user administrative rights to files in an install folder and trying to reinstall inf files and drivers from C:\Windows\winsxs vs my copied infinst_autol.exe expansion (as found from log in C:\Users\David Samuels\AppData\Local\Temp\IPMx7\WIN7 folder).....that
there was an easier solution as the reason this error actually happens is a permissions problem.
To access the proper windows system folders - you have to be the TrustedInstaller service - not just in the administrator group...or you have to be the actual "Administrator" account. To become actual administrator on
your own laptop, Open a command window "run CMD.exe as administrator", then execute command
> net user administrator /active:yes
This creates a local PC Administrator account with no password. Coincidentally it has proper permissions to windows directories for installing drivers. Log in as this user, go to device manager and update the USB hub and any other drivers. if updating the
USB root - it doesn't replace it right away as the system cant disable the currently resident in memory "running" driver - you have to update, then restart the system, log in as administrator and repeat at the next lower layer that has issues.
Once completed - log in as yourself again and disable the administrator account in a command window with > net user administrator /active:no
This in my case enabled all my USB 2.0 and 3.0 devices on my originally only USB 1.0 laptop and everything else works properly again - I hope this helps many of you to resolve your own issues that were difficult to find and resolve and that got as far as
this thread. Good luck!
Regards,
Dave Samuels -
HELP ! HELP ! HELP ! "An error has occurred while downloading software for your device. Please verify your internet connection or try again later, if the problem persists." appears while attempting to upgrade or install BlackBerry Device Software. upgrading my Z10 OS to 10.3 on both (link & web). but facing same problem again and again. plz help. internet speed is 1mbps and working fine.
I suggest you try the very clean and very forceful AutoLoader method:
http://supportforums.blackberry.com/t5/BlackBerry-10-OS-Device-Software/Upgrading-OS10-devices-using...
Beware that it is completely destructive...the device will be "like new"...no data, no apps, no accounts, etc. Be sure you take a full backup first, as well as make full manual documentation of all apps, accounts, configurations, etc. Sometimes a restore reintroduces the very corruption one is trying to eliminate, and manual reconfiguration is necessary.
You can also use this to fall back to a prior OS if you desire...you can install any OS level for which you can find an AutoLoader. (Hint...search over on the CB site!)
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
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PIN: C0001B7B4 Display/Scan Bar Code
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'windows founds driver software for your device but encountered an error when trying to install it'
i have recently downloaded the new itunes 10 nd now my ipod driver software is encountering errors when trying to be installed in my computer. i have uninstalled and reinstalled itunes and its still happening. i'm away to go to ******* tits, - help me please.
Try:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
or
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
Also:
Trouble installing iTunes or QuickTime for Windows
The drives and service topics of:
iOS: Device not recognized in iTunes for Windows -
When I update apple driver, a pop-up error message "The folder you specified doesn't contain a compatible driver for your device. If the foldre contains a driver, make sure it is designed to work with Windows for x64-based systems."
Hi,
Please also check Event Viewer if it identify this problem.
In addition, also check Device Manager, if similar driver already installed, try to uninstall them and reinstall new driver again for test.
Roger Lu
TechNet Community Support -
Windows needs to install driver software for your unknown device
Windows needs to install driver software for your unknown device
This is the message that i get when ever i plug in my ipod touch to my computer. the computer is running on vista. i dont know what to do, because i tried to follow the steps suggested, but it didnt work, the computer said that it couldnt find anything and to check with apple for some driver software. HELP!!!The iPod touch and iPhone do not use the same type of USB drivers that other Apple devices use. They both require Apple Mobile Device Services to be running. Using this tech article as a guide, you can easily fix this: http://support.apple.com/kb/TS1567
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T61: Windows needs to install driver software for your ATA Device-help!!
Every once in a while after I turn on my laptop I get this message: "Windows needs to install driver software for your ATA Device." WTF? REALLY W-T-F? I am not computer illiterate When I reinstall the driver (from the site) it works. Then I turn on the computer and get the same message. PLEASE HELP... W-T-F?????????
The DVD player has been out of commission all of May so far. I can't stand this. What is happening?
I can't even download the driver from Lenovo.
PLEASE HELP.
Thanks in advance.
You are a God if you can't help me fix this.
Moderator note: Type added to subject line for clarity. The title of a thread should accurately reflect the subject of the discussion and be as technically specific as possible as stated in the forum rules.
Message Edited by Agotthelf on 30-05-2009 08:21 AMWelcome to the forum!
Since I'm not quite certain that God frequents this forum, would you please tell us the model number and operating system of your ThinkPad and we'll take it from there...
Cheers,
George
In daily use: R60F, R500F, T61, T410
Collecting dust: T60
Enjoying retirement: A31p, T42p,
Non-ThinkPads: Panasonic CF-31 & CF-52, HP 8760W
Starting Thursday, 08/14/2014 I'll be away from the forums until further notice. Please do NOT send private messages since I won't be able to read them. Thank you. -
E72 - The driver \Driver\WUDFRd failed to load for the device ROOT\SYSTEM\0001
I have a problem with my ThinkCentre E72 (Windows 8).
Suddenly, it shuts down with "shut-down" screen. Later, in my Event Viewer, I found the following System Warning:
"The driver \Driver\WUDFRd failed to load for the device ROOT\SYSTEM\0001" where the source of problem is Kernel-PnP.
Only thing that is plugged in my computer is mouse, keyboard and monitor.
Many thanks,
MatijaHi,
PNP0A0A is not a default pnp ID, you need go to the manufacturer websites to find the ACPI driver, download and install it.
Alex Zhao
TechNet Community Support -
My Photoshop Elements 11 has suddenly lost contact with my CanoScan 9000F with the following message..."CanoScan 9000. software for this device could not be launched. The drive is not connected or is busy." How do I regain connection?
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- For one user uninstalling/reinstalling iTunes resolved the problem
- Try on another computer/network
- Wait if it is an Apple problem -
I have four devices on one Apple ID, i have seperate emails and phone numbers for each device but when I tried to add one to my iPod, it said that the email was already in use. I have tried many things and the only guess I have is that either someone else has this email as their iMessage but is fake or it wasn't taken off my old iPod when I reset it. Any ideas on what to do?
Thanks but that doesn't give me the information I need. I am putting an email on my ipod for people to contact me for iMessage and FaceTime but when I put the email in, it gives me an error saying that the email cannot be veirified because it is already in use. My Apple ID can be varified, just not the email that they will contact me with.
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