Apple mobile device will not load on my pc w/7

I want a no B.S. answer why the apple mobile device driver will not load when I install i Tunes

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Troubleshooting issues with iTunes for Windows updates

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Apple mobile device will not install on my computer (hp pavilion g7-1237 dx Notebook PC). Can someone please help me?

Apple mobile device will not install on my computer (hp pavilion g7-1237 dx Notebook PC). Can someone please help me?

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I've been trying to install itunes on windows 7 but apple mobile device will not install

I've finally managed to narrow the problem down to the following file:
C:\Users\xxxxx\AppData\Local\Temp\Rar$DIa0.119\AppleMobileDeviceSupport64.msi: The archive is corrupt
this is the file delivered with itunes and it's definitely causing the problem because when I try to install one I downloaded from
http://www.javakrypt.com/itunes/
it installed ok, however when I try to run itunes the amd driver is installed the ipod connects but itunes has a version issue with the AMD driver and asks for a reinstallation of itunes.
My question to apple is where can I download an incorrupted AppleMobileDeviceSupport64.msi file for the latest release of itunes, and can you pleas everify that the version you are deploying with the current version is not corrupted.(The first file I see when I extract the MSI file has a random character file name with no modified date and a size of 16640. WInrar refuses to extract any files from the msi file.
I believe many people are having this problem and if they can get this file it may their problem as well.

OK I've fixed the problem and my thanks go to redmars.com.au (link below plus copy of solution)
http://www.redmars.com.au/blog/itsupport/327
To summarise what I did I
0. the pnputil -e uninstallation didn't work for me so
1. modified the permissions on the C:\Windows\System32\DriverStore\FileRepository\netaapl64.inf_amd64_neutral_hexidecidforyourcomputer folder so that I could access it
2. I deleted the files in this folder
3. Retried the install from command line with log file enabled but it still rolled back, but in the log file I noted it wasn't finding the netaapI64 files and when I checked the above folder these files were missing.
4. I tried copying the files from the msi file using winrar but this failed passing a file corrupted error message and files copied had a zero byte size (i.e. empty)
5. I copied the files from a friends folder who didn't have this problem files are (netaapI64.cat, netaapI64.inf, netaapI64.PNF, netaapI64.sys and wdfcoinstaller01009.dll)
6. retried the install from the command line and it worked. Started itunes connected itouch, it installed the drivers and the itouch appeared in itunes.
I can now access my ipod from itunes.
The only problem now you face now is how to get the uncorrupted files detailed above. Does anyone have a solution to this? Winrar states files are corrupted. but they obviously aren't otherwis ethe installation wouldn't work.
text for solution here follows :
I recently came across a problem on a Windows 7 64bit laptop where Apple's iTunes was failing to recognise a connected iPhone. It was giving a error that the wrong version of iTunes was installed and I should install the 64bit version of iTunes. As I had no idea how what had been performed up until this point I performed a full uninstall of iTunes. I then downloaded the latest version of iTunes 10.5.1 and ran through the installer. At one point during the install I noticed the install gave the message 'Rolling back action' and thought to myself this cannot be good.
At the end iTunes indicated it had a problem installing and I should try again. The weird thing is if you didn't pay attention to the message you could quite easily click on ok and iTunes will work except it'll fail to recognise any iPod, iPhone or iPad device. To help identify what actually failed to install I checked the windows services management console and found the Apple Mobile Device Service was missing. This makes sense because it's that service which communicates with the iPhone. The question is why was the Apple Mobile Device Service (AMDS) failing to install?
To find out I needed to capture a log file of the install process. A bit of research helped me identify that the iTunes64Setup.exe contained 5 separate windows installer files:
AppleApplicationSupport.msi
AppleMobileDeviceSupport64.msi
AppleSoftwareUpdate.msi
Bonjour64.msi
iTunes64.msi
I needed to extract AppleMobileDeviceSupport64.msi from iTunes64Setup.exe so I could generate a install log. The solution is to install WinRAR which you can download here http://rarlab.com/download.htm. After extracting AppleMobileDeviceSupport64.msi to c:\temp (you can use any folder you like here) I opened a command prompt and issued these commands:
cd c:\temp
msiexec -i AppleMobileDeviceSupport64.msi -log AMDS.log
This will attempt to install the AMDS and generate an installation log c:\temp\AMDS.log. Looking through the log I found the install failed because the format of C:\Windows\System32\DriverStore\FileRepository\netaapl64.inf_amd64_neutral_dc2c bd989eec1514\netaapl64.inf was invalid. I opened the file in question and found it to be completely blank. I coulnd't just delete the files in question because they are protected by the Windows operating system, and anyway the correct method to remove a driver package from the driver store is to use the pnputil.exe tool. However if the driver package didn't complete installation in the first place then it may not work, but it was always worth a try.
To use pnputil I needed to run a command prompt as an administrator. I Clicked Start, All Programs, and Accessories, then right-click Command Prompt, and then click Run as Administrator. From the command prompt type I typed in pnputil.exe -e. This produced a list of installed driver packages. Looking through the list I was looking for something like this:
Published name : oem30.inf Driver package provider : Apple Class : Network adapters Driver date and version : 07/12/2011 1.8.4.2 Signer name : Microsoft Windows Hardware Compatibility Publisher
This is the Apple network adapter driver. The important information here is the Published name oem30.inf. To uninstall the driver use the command pnputil -d oem30.inf (replace oem30.inf with the correct published name for your PC). After this try and the install again: msiexec -i AppleMobileDeviceSupport64.msi -log AMDS.log. If this fails or as in my case the driver package doesn't show in the list of installed drivers you'll need to take more drastic (and potentially dangerous to your PC's health!) measures.
By default the files in the driver repository are read only and can only be modified by the Windows Operating System, and this is for a good reason. I needed to change the permissions on the driver package so I could delete the corrupt files. Caution proceed at your own risk, make a mistake here and your computer may stop working and a system restore or rebuild may be required.
The first thing I needed to do was to take ownership of the folder so I could change the permissions. From windows explorer I clicked on Folder and search options under the organize button. Next I clicked the view tab and clicked on Show hidden files, folders, and drives. By unticking hide extensions for known file types and unticking Hide protected operating system files I was able to view the files I needed to remove. From the windows explorer window I browsed to browse to C:\Windows\System32\DriverStore\FileRepository\, which was now visible and right clicked the netaapl64.inf_amd64_neutral_dc2cbd989eec1514 folder and selected properties. I clicked the security tab and then the Advanced button. Under Advanced I clicked the Owner tab and then clicked the Edit button. From the change owner to: box I selected my username, and then ticked Replace owner on subcontainers and objects and clicked OK to set the changes.
Next I gave myself Full Control to the folder and files. Back on the Security tab I clicked the Edit button, and with Everyone highlighted in the Groups or user names I ticked full control in the Allow column. I clicked OK and accepted the warning message Windows presents about security and access problems. At this point I could delete the contents of the netaapl64.inf_amd64_neutral_dc2cbd989eec1514 folder.
I tried re-installing the Apple Mobile Device Service (AMDS) using msiexec -i AppleMobileDeviceSupport64.msi -log AMDS.log command and I no longer got the Rolling back action error. All that I had left to do now was install iTunes again and the iPhone was now recognized when I connected it to the PC.

Latest iTunes update Apple Mobile device will not install

Having a lot issues with trying to get AMDS to install after installing the iItune update, as such unless this can be installed itunes will not recognise my iphone.
This problem all started when I installed the latest update, everthing installed except apple mobile device, error message was " service apple mobile device failed to start verify that you have sufficent privileges to start system services. Have tried nurmerous uninstalls and reinstalls still no luck. Tried the advice on restarting according to apple support but the problem is that AMDS is no where to be seen in the "services" to try and restart it. Tried individual install using itunessetup.exe through Winrar (applemobiledevice.msi) still no luck, the installer goes throught intially but then it "rolls back" and states an error has occured and it can't install it.
Running out of idea's and from looking at the threads there seems to be alot of people with the same problem, but no fixes as yet, is there anyone out there that can sort this issue, as it would be much appreciated.

I am Having Exactly the problems running win 7 I have installed / uninstalled rebooted clead reg the lot 5 times as ****. I have wasted many hours on this.

Apple Mobile Device will not install after latest itunes update!!

Having a lot issues with trying to get AMDS to install after installing the iItune update, as such unless this can be installed itunes will not recognise my iphone.
This problem all started when I installed the latest update, everthing installed except apple mobile device, error message was " service apple mobile device failed to start verify that you have sufficent privileges to start system services. Have tried nurmerous uninstalls and reinstalls still no luck. Tried the advice on restarting according to apple support but the problem is that AMDS is no where to be seen in the "services" to try and restart it (you can't start it if it is not installed). Tried individual install using itunessetup.exe through Winrar (applemobiledevice.msi) still no luck, the installer goes through intially but then it "rolls back" and states an error has occured and it can't install it.
Running out of idea's and from looking at the threads there seems to be alot of people with the same problem, but no fixes as yet, is there anyone out there that can sort this issue, as it would be much appreciated.
Running Windows 7

I am Having Exactly the problems running win 7 I have installed / uninstalled rebooted clead reg the lot 5 times as ****. I have wasted many hours on this.

Itunes "apple mobile device" will not work or install

Recently my computer has being doing some strange things. I have used iTunes on my Windows 7 computer for many months and several years on other computers without incident but recently my iTunes fails to detect my iphone 4gs. I have read some of the posts about manually restarting the Apple Mobile Device but all attempts had failed so I uninstalled all of iTunes. But now when i try to install iTunes again the message:
"Apple Mobile Device failed to start. Verify that you have specific privileges to start system services"
appears everytime with only the options : "abort" , "retry" and "ignore"
If I click abort the installer does not finish, if i click retry the same message appears and if i click ignore the installer does not install everything. i am the administrator of my computer so i am confused as to why it asks me about my priveleges and iTunes has never had any problems such as this on my computer.
Please help me resolve this issue as i am desperate to find an answer
PS. Also before this problem occured i noticed that my itunes kept failing to update when it asked me to. i do not remember the specific message but it was something to with the update not installing/downloading properly

I am Having Exactly the problems running win 7 I have installed / uninstalled rebooted clead reg the lot 5 times as ****. I have wasted many hours on this.

Apple mobile devices will not install on Windows 7 computer. What to do?

After uninstalling an old version of iTunes and attempting to install a current one, the install stalls and gives a message that mobile device controller has failed to install, check that you have sufficient privilege to install it. Running the browser as administrator does not fix it. Is there a workaround?

Try the following user tip:
Troubleshooting issues with iTunes for Windows updates

Apple Mobile Device will not install?

The biggest problem I have with Itunes, and unbelievably longstanding, is that I can't get my itouch on itunes, although it is shown on computer. Anybody know why? I have tried everything written on support with nothing to show for it but endless frustration. thanks.
Also, Itunes refuses to recognize that I'm on 64 bit (Windows 7)

Thanks, but I have done that with no luck. Having tried what looks like everything, that is,. everything written, I'm inclined to think the anwser is the nuclear option of your suggestion: reinstall Win 7. But I really don't want to do that. and I'm not sure I want to upgrade to Win 8. I do keep in touch with Itunes with an old computer I use for just in case events. Larry

HT201413 i always get error 1053, apple mobile devise will not start?.!

my apple mobile device will not work.
always get the error sign: 1053
Already removed it and reinstalled but will not work.

Hello joy3152,
The following article provides steps that can help get the Apple Mobile Device service started.
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/TS1567
Cheers,
Allen

My iphone 3 will not sync with itunes - it says Apple mobile device is not started, also does it with ipad - any ideas?? thanksple mobile device is not starte

my iphone 3 will not sync with itunes, it says Apple mobile device is not started, also doing it with ipad - can anyone help??? thanks

Restart your computer. Run iTunes and check for updates. If there is a later version of iTunes available, download and install it. Then try again. If you still cannot see your iPad listed in iTunes make a list of all the things you have tried so that we can see exactly what steps you have taken.

I just downloaded the latest version of iTunes. Now, my iPad will not sync. I get a message saying: "This ipad cannot be used because the Apple Mobile Device is not started." What do I do?

I just downloaded the latest version of iTunes. Now my iPad will not sync. I get the message: "This iPad cannot be used because the Apple Mobile Device is not started." What do I do?

Type "apple mobile device service" into the search bar at the top of this page by "Support" and read the resulting help articles.

My iphone will not sync to my computer saying the apple mobile device has not started

my iphone has not had problems with syncing to my computer. but when trying to sync today it wont. and my computer gives me a message that the phone cannot be used because the apple mobile device has not started. help?

Type "apple mobile device service" into the search bar at the top of this page by "Support" and read the resulting help articles.

I have updated itunes but now phone and ipod will not connect to pc - message reads apple mobile device service not started

i have updated itunes and cannot connect devices - apple mobile device service not started?

Hello there, mikemason5.
The following Knowledge Base article provides some great troubleshooting recommendations:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Old iPod mini can't be recognized after formatting, and iTunes 'Apple Mobile Device Driver not found.'

My roommate gave me an old iPod Mini a few days ago. It was working fine 'til I plugged it into my computer and it asked me to format it. I did, and now it cannot be recognized by iTunes or my computer. My computer views it as a "removable disk" which cannot be accessed. In devices, it is listed as an Apple iPod though, so I'm hoping not all is lost. I have tried many quick fixes I've read on internet (including changing disk letter) but to no avail. I have reinstalled the new iTunes and now that is telling me it has not installed properly, and when I ran diagnostics, it reads that the Apple Mobile Device Driver not found. I will copy & paste all the info from the diagnostic run below, and if anybody can help me with my new (old) iPod, I'd be everly greatful!
Thanks!!
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
TOSHIBA Satellite L775D
iTunes 11.0.1.12
QuickTime 7.7.3
FairPlay 2.2.32
Apple Application Support 2.3.2
iPod Updater Library 10.0d2
CD Driver Not Available
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.0.1.3
Apple Mobile Device Driver not found.
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number
Current user is not an administrator.
The current local date and time is 2013-01-08 11:16:27.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
ATI Technologies Inc., AMD Radeon(TM) HD 6520G
**** External Plug-ins Information ****
No external plug-ins installed.
**** Device Connectivity Tests ****
iPodService 11.0.1.12 (x64) is currently running.
iTunesHelper 11.0.1.12 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Standard OpenHCD USB Host Controller. Device is working properly.
Standard Enhanced PCI to USB Host Controller. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
Most Recent Devices Not Currently Connected:
iPod mini running firmware version 1.4.1
Serial Number: JQ******S42
<Edited By Host>

OMG same thing here; rather annoyed and now have set up accounts on 2 comps(both 64 vista ultimate); about to try my 32 bit vista on my lappy; we'll see... i don;t have high hopes thoush.
What i knew about iPhone before buying it:
What You Need
To use iPhone, you need:
A new two-year wireless service plan with AT&T
A Mac or a PC with a USB 2.0 port and one of the following operating systems:
Mac OS X version10.4.10 or later
Windows XP Home or Professional with Service Pack 2 or later
Windows Vista Home Premium, Business, Enterprise, or Ultimate edition
iTunes 7.3 or later, available at www.itunes.com
An iTunes Store account
An Internet connection
You must be at least 18 years old to open a new AT&T wireless account. You will need a
major credit card to open a new iTunes Store account.
Yeahyeah check all that stuff;
Oh well; just when i thought i'd finally cross over to the beautiful packaging of APPLE. I remember in design school that form follows function. Thanks.
Windows Vista

When dowloading itunes, constantly get error message 'Apple Mobile Device -could not be installed- Verify you have sufficient privileges to install system services.

When downloading itunes to my pc, get error message 'Apple mobile device could not be installed - verify you have sufficient privileges to install system services'
i am forced to abort/cancel. Can anyone help please?

Me too. And if someone comes back on here with the same solution of "uninstall and re-install", please provide further advice after you have done that 3 times and the program still has the same problem in addition to the "failure to load the C runtime library" R6034 issue. I have removed itunes 3 times however I do not have permission to remove the program files/apple file and the uninstall doesn't remove it.
You're not alone buddy.
Frustrated.

Apple mobile device will not load on my pc w/7

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