Apple mouse no longer scrolls down in Firefox

Today my mouse stopped scrolling down or up in Firefox, though scrolling side to side still works. This is only happening in Firefox. I just downloaded 30.0 and that didn't help. The about:config settings for scrolling are ok. Does anyone have any idea how I can fix this in Firefox?

Does this only affects the mouse and can you still scroll with the keyboard?
Can you move the scroll bar thump with the left mouse button pressed?
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
*Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
*Do NOT click the Reset button on the Safe Mode start window
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

Similar Messages

My wired mighty mouse no longer scrolls down - only up and sideways.

My wired mighty mouse no longer scrolls down; only up and sideways. It could be a hardware problem and I guess I should go and by a new mouse but before I do I thought I'd check whether there was any parameter I could change to fix or test this. Anyone else had this problem? Cheers.

Hello and welcome to discussions,
Several ways to cure this one...
http://support.apple.com/kb/HT1537
http://www.mightymouserepair.com/
http://cultofmac.com/how-to-clean-your-mighty-mouse/4946
Any better now?
Regards.
Ian.

HT1338 All of a sudden my apple mouse will not scroll down, it will scroll back up the screen but I have to use the slide bar to move the screen down. Can someone offer a solution?

All of a sudden my apple mouse will not scroll down the screen, it will scroll back up but I have to use the slide bar to move down the screen. Has anyone had this problem and how to fix it?

http://computer-hardware.wonderhowto.com/how-to/clean-apple-mighty-mouse-scroll- ball-217746/
http://www.apartmenttherapy.com/how-to-clean-apples-mighty-mou-108357
 Cheers, Tom

Apple mouse will not scroll down

I have a wirelss mouse (not a Magic Mouse). The poor creature will not scroll down, infact when using the track button to scroll down, it will go up. Any suggestions as to how this can be cured. When I had Apple Care (it is now expired) of the experts suggested rubbing a piece of paper vigoursly over the button a few dozen times - however the mouse now seems to have developed a resistence to this treatment.

You're in the Time Capsule forum...no one here focusing on mice. However...maybe this can help:
https://discussions.apple.com/thread/3193635?start=0&tstart=0

Mighty Mouse Can't Scroll Down?

I am having trouble with the Wireless Bluetooth Mighty Mouse. For some odd reason the Scroll Ball will no longer scroll Down? Has anyone else had any of these problems? Does anyone know how to fix them? If so please let me know.
~Benjamin Spence
Message was edited by: Benguitar

Hmm well I have seen the first article...
I just now tried the second article I cleaned it and everything but I am still unable to scroll down...
I do not have Vertical Scrolling Disabled.
Like I said this mouse is a Hand-Me-Down from my Dad and he has gone through about 5 of them because of this problem. ALTHOUGH His doesn't clean his Apple products that much (it gets on my nerves) BUT I tried Cleaning it and I am still unable to scroll down wards...
The retail price for Mighty Mouses are?
$50.00 or $60.00 for the BlueTooth?
and $30.00 for the Wire Mighty Mouses?
I am thinking maybe I should purchase anther one and have it be MY Mighty Mouse and clean it regularly.
I am using the Mighty Mouse now and it works fine except I can scroll down but I would hate to but another because this one works very well.
I am wondering if Apple could "clean" it if I dropped it off at my local Apple store? Although I could just buy another if I did that?
But if anyone has any other ideas or any other help they could give me that would be great.
~Benjamin

Mighty Mouse Won't Scroll Down - Solution

My iMac's mighty mouse wouldn't scroll down even after furious cleaning with a damp cloth and all that this discussion site advised.
I took the mouse into the new Cabot Circus Apple Store here in Bristol, UK. Five minutes later I was out again with a fully restored mighty mouse scroll ball.
The 'genius' used a isopropyl alcohol Prep Pad, as used by your doctor to sterile your arm before using a hypodermic needle. You can probably buy these down your local Chemists/Pharmacy. He gave me a strip of these sachets marked "Medium - Alcohol Prep Pad" manufactured by Dynarex Corporation. They seem to be selling for about £1.25 for 200. Cheap as chips even in this day and age.
http://www.quickmedical.com/dynarex/disposable-wipes/alcohol-wipes.html
He then advised me to clean my mouse this way once a week to keep it in tip-top condition.
I'm sure I read somewhere that one wasn't supposed to use anything other than a damp cloth on these devices. Oh well, there you go.
Hope this helps anyone else who have found their mouse tracker ball has stopped working.

srojtas wrote:
I just move the scroll ball on my mouse on piece of paper rapidly in all directions,
and it works (and its free). I do this when my mouse won't scroll down.
I think you have missed the point.
Try asking yourself, what would you do if rubbing your mouse on paper was no longer enough? That's the situation I was in.

I have an iMAC from about 2007. The mouse will not scroll down. Can this be fixed?

I have an iMAC from about 2007. The mouse will not scroll down. Can this be fixed?

You have to remember, where the scroll ball is, there is a small gap which picks up dust and fluff. That detritus gets everywhere and in your case affects the downward scroll.
Adding just a touch Linc Davis's suggestion, after you have vigorously rubbed the scroll ball on the pad, tap it on a hard surface from time to time. Sometimes you will see small amounts of fluff appear. You should also see dirty marks on the pad.

My mouse won't scroll down

My mouse won't scroll down. It only scrolls up. Even after cleaning.

If it's is a Mighty Mouse (has a roller ball on top) then you did not clean it well enough. Get a clean sheet of white paper and put it on a flat hard surface and very vigourously roll the ball on the paper for 60-90 seconds. This should dislodge the gunk, if it doesn't you can try restarting in Safe Mode to reset some of the caches. If that does not do it you can do a SMC reset and if that doesn't work then it's time for a new mouse.
SMC RESET
Shut down the computer.
Unplug the computer's power cord and all peripherals.
Press and hold the power button for 5 seconds.
Release the power button.
Attach the computers power cable.
Press the power button to turn on the computer.
PRAM RESET
Shut down the computer.
Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously in step 4.
Turn on the computer.
Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.
Hold the keys down until the computer restarts and you hear the startup sound for the second time.
Release the keys.

Every time I scroll up on my wireless mouse, the page scrolls down instead.

Everytime I scroll up on my WIRELESS MOUSE, the page scrolls down instead. When I scroll down, the page scrolls up! Help? What happened? Do I need a new one?

You can change it in System Preferences > Mouse > Point & Click tab > uncheck Scroll direction: natural.

Since the latest version of itunes, my playlists are "too large" to fit on the computer screen. I can no longer scroll down because the far right side of the screen is too far over. How can I minimize the screen or be able to scroll down my list? Thx!

Since the latest version of itunes, my playlists are too large to fit on the screen. The left side, with all my playlists is still there, but I can no longer scroll down the chosen playlist as the far right is no longer accessible. Any suggestions on how to minimize the list? Thanks.

I have the same problem on the latest iTunes software and Windows 7. My window is maximzed and I do not see any tab for photos. Seems related to a recent update (IOS7?) as this was there - at least before the very big change to the interface.

How come I can no longer scroll down via my laptop mouse-pad with Firefox 4.0?

You know how you can use the mouse-pad on a laptop to scroll down on a web-page? I used to be able to do that in in the one before 4.0, but no longer can...anyone else have this problem?

Since today the scrolling started to work for me. Was there a fix auto installed? I havent updated anything that I know about.
I might have uninstall an old Java JRE, don't remember when I did it, could that have done it?

My mouse will not scroll down pages in Firefox 4 and up.

The scroll wheel on the mouse no longer works in any version of Firefox from version 4 and up. None of the suggestions I have seen in responses to similar questions do not work. The only thing that works is to downgrade to version 3.6.20 or lower. I am presently using Firefox 6 with Windows XP SP3.

I have the same problem, the mouse is incompatible with Safari for Windows and MAC. I have instalkled the latest drivers and yet no joy. Switched to my old Logitech M305 and everything works fine. Also my MS Wheel mouse (Corded) works just fine too. After many tries the MS 4000 Wireless mous will not work with safari.
Why the incompatibility? It surely is software related and seems to be related to the mouse driver.

The button on the mouse doesn't scroll down or sidewides...

This is a minor bother but it bugs me every single day. The little nub-button (Button 3 according to System Preferences) on my cordless not-magic mouse will only scroll up; not down or side wides. I've mucked about with the mouse preferences setting but it's still not working. There has got to be an easy fix for this; I'm just missing it.
The batteries are still at 66% so I don't think that's the problem. Any ideas?
Thanks.
Brian

Usually when that happens, you need to clean it.
Here's one demo video: http://km.support.apple.com/library/APPLE/APPLECARE_ALLGEOS/HT3226/HT326.mov
You will find many other ways of cleaning an Apple Mighty Mouse (the only one with a scroll ball) - just search for variations of "mighty mouse scroll ball" in your favorite search engine.

Mighty Mouse can't Scroll DOWN over Ads

Does anyone else have this issue?
Safari Beta (3.0.3), 10.4.10, USB mighty mouse.
When I go to some pages, say this one:
http://gamers-creed.com/?p=230.
And scroll down over the ads, the scrolling stops. Scrolling up is fine. It's annoying because it fees like it's intentionally trying to get me to stop and read an ad.
I've narrowed it down to javascript, (off everything is fine) and possibly iFrames. Does anyone have any info, or know of a way to retain full scrollability (is that a word?) and keep evil javascript on?
Thanks!

Hi
I've noticed the same with both my iMac Mighty Mouse, and iBook Logitech Mouse. Both machines are using 3.0.3. This has been happening with Beta 3 from the get-go.
I've sent a bug report to Apple via the Safari Menu>Report Bugs to Apple.

Mighty Mouse refuses to scroll down

I've had my mighty mouse since early '08 so i think it's out of warranty(not sure). about 10 months ago the it started to have problems scrolling down. i ignored it and strangely it started working again about a month later.... no cleaning with the paper or damp cloth, no resetting of the PMU. then about a month ago the down and up scroll went out. i tried the PMU thing no go. then cleaning with the with the paper and damp cloth. that worked! but only for the up, the down still doesn't work. is there anything, short of cracking it open with a knife, to get the down working again?
oh and if it helps, when i scroll any way OTHER than down, the ball makes a very quiet clicking noise, but when i scroll down it doesn't.
Thanks for any help

Hi Cort...-
Greetings and welcome to the Apple Discussion boards
Try rolling it on the white sheet of paper again, with emphasis on vigorously rubbing.
Others have reported luck with holding down the mouse ball and spraying a spritz of compressed air inside in order to dislodge the bugger or other debris.
Luck-
-DP

Apple mouse no longer scrolls down in Firefox

Similar Messages

Maybe you are looking for