Apple needs to fix it or give support to those that own their products

I have been working all day to resolve that the new version of itunes doesn't recognize my Ipod nano g4. I have re-re-tried all problem solving steps on ipod trouble shooting. Evidently many are in the same bind. I did read that the 10.1 itunes had an unpublished problem-so they came up with 10.4.1 to correct it. So I installed it… I only wanted to add some songs to my ipod. It works fine. Except itunes will not recognize it. It would seem the manufacturers’ software has made it so many can’t use their products the way they were meant to be used and they have left quite a few of us in the wake of their mistake with out support for the product they sold us…no explanation or help as most of us owners of the older models time of tech support is expired Good customer service means a company will stand behind their product – with all I have read today I feel sure they are aware of the problem they have caused. Try acting like a company that doesn’t have a captured audience!

I know I am not talking to Apple. When I put my serial # and model # I found there is no support it has expired. I am hopeful that if enough have the problem and it is stated they will fix it . I have no other way to communicate with this company ( that I have found) if you know a way I would be grateful

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TS2755 Why is iMessage not working and showing "not delivered" from both iPad and iPhone devices, apple needs to fix

My iPhone and iPad are showing NOT DELIVERED when I send an iMessage although they do send and all my credentials are up to date, this is a problem among all my friends who are iMessage users. Apple needs to correct and post resolution asap

Do you know if the successfully sent iMessages are received?

Why Apple don't fix half year serious problem with HD3000, Lion and Adobe products? Doesn't Apple really care about advanced users?

Why Apple don't fix half year serious problem with HD3000 drivers, Lion and Adobe products? Doesn't Apple really care about advanced users?
I have Mac mini and Macbook Pro 13". Bouth with HD3000. And I can't work at all. With Snow Lepard I had no problems. It's tiny problem in code. And such pain for lots of users!

If you have a problem with Adobe products, voice your issues with them.
It is the software developers responsibility to maintain compatability
with any operating system, beit OSX or Windows.

Does Apple Pay for Ideas That Makes Their Products Better

Hello
I have been a PC systems engineer for eons, and have in the past few years moved to the Apple realm, Love it.
I have had a few patents under my belt, that I have sold in the past, and also have gotten paid to help companies make their products better.
I have an SUPER! idea to make an Apple product much better, that I feel will be welcomed by 100% of it users. Yes, 100%.
Any idea where to start with Apple. I have a few kids that still eat and go to school, and I paid dearly for my education. I feel that I should get paid for this, if they were to use it.
Thanks all.

I do understand your desire to obtain rewards for the work you do, but frankly, if your ideas pertain to the improvement of Apple's products through their system software or hardware, it's best for them to do it all anyway since for your ideas to work, they'll have to make implementations of them within their product development ecosystem. If Apple implement your ideas up-front, they have much more incentive to maintain the work afterwards, because it will become a part of their products.
However, if you have ideas that you can implement above the programming APIs of their system software, then I'd think it'd be better to implement your ideas yourself, and sell them as products at the App Store (or however way you wish to distribute and sell your ideas as products).
And you can control the use of your ideas much more wisely (by copyright, patent, implementation, whatever) as actual products that implement your ideas rather than just leaving vapour-trails of your thoughts.
Good luck in your endeavours! I can see that Apple do have ways for programmers to be successful (through the Developer Connection in particular), however, your first step into that world will have to involve registering as a developer and making a product for yourself which you can sell (Apple would gladly help you sell your products on the App Store) rather than as merely a contribution that influences or affects Apple's own product developments. Take a look at http://developer.apple.com/ to get started!
--tonza
Message was edited by: tonza, for correction of spelling and grammatical mistakes

Volume on iphone is very low, this is a common problem, Apple Needs to FIX!

I have a new iphone 3GS that I got at the end of July, 2009. Since then i've been having problems with the volume! I called support because i had this problem along with my screen turning blank and freezing up. Support said to take the case off and this might help. well it did help the screen issue (which is kind of dumb when you think about it because the case is supposed to protect the phone and instead it caused it to malfunction!!,wierd), but the volume issue never really changed. I am hearing impaired and I do wear hearing aids, BUT....I have ALWAYS been able to use cell phones that have good loud volume, as i need to remove my aids to use the phone. My LG phone had BEAUTIFUL volume, never had a problem!
So, then I started to do some research and saw this is a very common problem! everyone I know that has an iphone has this problem, and all these people are normal hearing people! So then i decided to just get some really good, superduper headphones, because the headphones that came with the phone were ok, but i had to hold them in my ears.
The other day i bought the new Bose in-ear headphones with superior sound quality and at $130 bucks, they better be and the are compatable with the iphone. But.....again, while actually talking to someone on the phone the sound, even with the headphones and all volumes max'd, was still very low!! and i know its not the headphones because listening to the ipod is fantastic! it must be the phone!!!
I even used the "accessibility" setting that is on the phone and selected the mono audio feature which pushes both L&R sounds through one channel, and still doesnt help!
I even called support back today and one guy said i had to "restore" my phone by plugging it into my computer (not really sure what he means) but we got disconnected and the other guy said that i should bring my phone into the apple store. Both tech guys denied that there are lots of calls or complaints about this....but as you all know from reading the many posts, that this is a very common problem!!!
I think Apple should do the right thing and recall these phones or at least fix them or SOMETHING!!!! this volume issue is internally, because when i make a call and an automated voice comes on, it works fine (majority of the time) but as soon as a live voice comes on the phone, the volume drops! there must be some type of automatic voice adjuster that is just not working properly. I mean i love my phone!!! But....i cant use it!!! And now, im going to have to return my Bose headphones and try to find something else.
Can anyone really help me?????

stewa348 wrote:
I agree with you about the volume on the phone itself. (I have 3Gs). It needs to be louder. I also wear hearing aids. However I do think there may be something wrong with your phone because when I connect my earbuds (Klipsh) I get very good volume through them. In fact at full volume it's way too loud. I would push for a replacement phone.
FWIW, my daughter (who also wears hearing aids) has trouble hearing her iphone. It appears to have more to do with the speaker not being lined up with the hearing aid's input. Her audiologist pointed out that some current hearing aids support bluetooth, I think we will get those next time we replace her hearing aids.

Can not login to iTunes. plist parsing error. Apple needs to fix

can not log into apps store.
I get 'plist parsing error' and an infinite timer...
assume its on the server side?

The stores (iTunes, App Store, iBookstore, Mac App Store) are currently down : https://www.apple.com/support/systemstatus/

Anyone Know how to fix the Poor Connection Message for facetime for ios6. (Apple need to fix this situation)

Anyone know how to fix this Message when using Facetime on iOS6 ?
It been so annoying and i can not even facetime with my friend.
My Connection is fine and everything was fine till Today after updating to iOS6 this message keeps Appearing
Poor Connection The video will resume automatically when the connection improves.
This has made facetime completely useless...
im so annoyed atm from this update. the main feature on the iphone 4/4s/5 will become useless. until apple fix this problem quickly and removing that message.

Same thing happening here. I had no problems until ios6 was installed. I have an ipad

Apple needs to fix mp4 playback today

yes, i've read the posts, and i'm not interested in downgrading from quicktime 7.4.1 with Pacifist.
mp4 videos that used to play fine in quicktime (or safari) no longer do.
i have several mp4 videos on my .mac web gallery that used to load and play just fine in safari that no longer work. this is a service i PAY for that is un-funk-shun-al.
the only way to view them is to download them and use VLC. or amazingly iTunes 7.6.1 ??? doesn't really play along with the .mac gallery concept.
what the f^@# Apple? i think someone else is probably all over you about this issue, but here's my SHOUT OUT.
i've used 4 different personal apple machines, including several other public machines at local coffee houses, to try and play these files, and none of them work. for a company that leverages it's ease of use and a standard of "it just works" please get it together.
for those who've read this far, i'm obviously not seeking advice, rather I hope to motivate the attention of the almighty and transcendent beings of the infinite loop.
just my 2 cents, or $89 per year (call me a sucker, but i've had the same spam free email address since '99).
-jo jo the dancer

I have been having trouble with some mp4 files.
Here is my Macintosh HD quicktime library folder http://img136.imageshack.us/img136/7084/picture4wx6.png
And my home user quicktime folder http://img171.imageshack.us/img171/5751/picture5jb9.png
Anything that you see wrong there?
Message was edited by: mullinsr

IDVD AUDIO ENCODING .. APPLE NEEDS TO FIX IT!

It would be nice if they would reply to this. I cannot complete my projects.
After trying EVERY TIP on this 200 + posts on the subject ( except pulling my RAM out ).. I have found only one solution:
Using iMovie .. save back to your camcorder.. then
Open iDVD and use the "OneStep Movie" feature.
Time:
30 min iMovie = 30 min. back to camera + 30 off of camera to iDVD + 30 min for encoding. ( approx )

..also .. when encoding ( video encodes first ) .. as soon it gets to audio encoding .. the Activity Monitor shows iDVD as "Not responding" as well as a 10% or lower ( which seems to be 5% with dual processors ) processing CPU power when the "audio encoding starts" .. this is trhe same thing that HANGS FOR HOURS .. on the SAME video.. but a few short min. later ( if you use OneStep DVD ) the audio finishes ( you wouldnt know from the progress bar, but the Activity Monitor shows iDVD jump starting .. and the processor kicks back in gear) ..and burns the DVD..
What a pain in the *** ... but it works.

HT1222 iPad 2 camera is really really bad. Is Apple considering upgrading this feature or providing alternatives for those who utilize their cameras on their iPad ?

Please fix the camera for the iPad 2. This tablet is too expensive for the camera to be such a lost. I took it to the apple store and even the employee there agreed that the camera is horrible. This of course did not make me feel Better after all I already paid my money. This is my second IPAD 2 in less than a year. The first IPAD video card was not working. My original IPAD 2 pictures were crappy and so is the new IPAD 2. Totally unacceptable. When I am due for a new tablet I will definitely take this into consideration during the decision process.

Demo wrote:
Dahliarn wrote:
Basically, decent pictures are fine with me as I am not picky. Distorted and grainy pictures are just unaccepted.
Take it back if you're not happy with the camera. If you want to take great photos, buy a decent camera - not an iPad.
Demo,
Any digital camera that is, at least, capable of taking 3 MP pictures, is going to give pretty good results and allow for some enlargement.
While the iPad's shape and size make picture taking a little awkward, the 5 MP rear cameras in newer iPad's are capable of taking great pictures when plenty of light is available. And you can get really nice 8 x 10 and 9x12 enlargements from those pixel size images.
I have taken quite a few images with my iPad as it is always with me wherever I go.
The images don't match the higher quality of my older 10 MP Sony DSLR, but they are pretty good with enough ambient light.
I wish iPads did a flash light next to the lens, though. It would make taking images in subdued light a better experience as I do not have to always edit these types of darkened images all of the time.

Why can't I download itunes 10.5 and why has it been like this for days and apple hasn't fixed it yet?

I have tried multiple times to download itunes on my pc with windows 7. At this point I am incredibly frustrated and have come to the conclusion that a) apple so doesn't care about the pc users that purchase their products b) itunes is apparently not meant to be user friendly since many people can't even download it and c) the people employed by apple aren't that bright since that can't make a working version of a program that they have put out not once or twice but over 10 times...

Hi there,
I had the same experience. I'm using a Dell Inspiron 1545 laptop, with Windows 7 Home Edition, 32 bit.
I tried to install iTunes 10.5 and it started installing, then, just before the end of the process, came up with the following error message:
"There is a problem with this Windows Installer Package. A program required for this install to complete could not be run. Contact your support personnel or package vendor."
Of course, no information on what the program that couldn't be run was! At first I tried the usual stuff, like scanning for viruses etc. but nothing doing. Then I started Googling. In the end, I uninstalled all Apple stuff from my computer. A lot of it I had to do manually, going in to the program files drive and deleting stuff from there, but some of it wouldn't delete as it was saying it was open in Windows Explorer. In the end, I managed to delete the iTunes folders by selecting one of my mp3 tracks saved on the computer and right clicking 'open with'. I then browsed my pc to locate the iTunes folders still outstanding and was able to right click and delete them that way.
Then emptied the recycle bin and did a restart before going online and downloading iTunes 10.5.
Thankfully it worked, but its taken me a good few hours and made me really quite tetchy! I've never had this problem before, so I hope this is going to be a one off.
One thing that doesn't seem to be working is that, despite how many times I tell it that my preference is for the iTunes Media folder to be located on my external hard drive, it keeps putting it back to the C drive! Didn't have that issue with the last version. Grrrrrr. Arrrrgggh.
Hope you manage to get yours sorted - this is affecting a lot of people by the look of things.

Need versions of web service standards supported by SAP WAS

Hello Friends,
I need to know web service standards supported by SAP WAS with their versions.
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     Attachments Profile
     Simple SOAP Binding Profile
     WS-Addressing , SOAP Binding, WSDL Binding
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Can anyone please provide me with these details?
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I think you have to add the destination in Windows-Preferences-Destination Configuration-Web Service Configuration.
Then you can search it when selecting "web services" as provider
Edited by: Jan Nyfeler on Jun 11, 2010 8:52 AM

Apple should make something where you can enter your apple devices serial number and find where it is so that when its lost or stolen it can be retrieved easily, the only negative i can think of is people can be injured. Then again thers always lawyers

My i pod touch was stolen about a week ago. Ive been looking for ways to find it and its been pretty hopless. I have owned 7 i pods in the last 5 years and they have all been stolen, I guess you could say im pretty unresponsiblle but I prefer to call it unfortunate. There should be some type of website where you can just type the serial # of your i pod and it could use google maps or something the track it down. I mean what age are we in, I'm sure if cars can drive them selves there should be no problem to construct an i pod traking app. I dont thing lawsuits are a good excuse either. America has the best justice system in the world and i dont think they be to agaist my idea. And if media were on our sides then CNN would on it like whie on rice. there word is very persuasive to people all over the world and everyone watches it. i know I'm just venting but something needs to be done to end the madness! I dont wana buy another I pod. i wana buy accessories for my i pod.

Apple provides the Find My feature through iCloud for those that want to take advantage of it. But to go further would most likely create invasion of privacy issues and raise legal concerns for Apple. Only police have the statory authority to track and that requires court orders. This comes up repeatedly when users loose objects, but Apple continues to say they do not track or attempt to find the lost objects.

I have an iphone 4s that has been hacked. Apple support has suggested that a 3rd party software has been downloaded replacing apple software which enables the hacker to screen share. I need all the info about how it was done, and how to fix the problem.

I have an iphone 4s that may have been hacked. Apple support has suggested that a 3rd party software may have been downloaded allowing screen share. I need all the info I can get as to how this could have been done and how to fix the problem.

The only way the iPhone could have been hacked in such a manner, at least by any method currently confirmed, is if the iPhone was jailbroken. Was yours?

Iphone 6 won't work with my Bluetooth in car- Apple needs to admit this is issue and fix it!

Ever since I got my IPhone 6 two weeks ago it has failed to make any type of connection with my GM car Blue Tooth device. I have read the forums on here and attempted all the fixes- none of them worked. Reset just about everything on the phone, reset about everything on the car BT device- no dice. Phone just keeps spinning and saying 'Devices' but never connects to one.
Now here is the kicker, I reached out to Apple Support who told me to 'reset' again. Went ahead and did so even though I told Support I tried this several times, still no dice. Apple Support tells me to go to Apple Store and they will get it to work. Went to the store, shocking that I talked to like 3-4 other people in the store that were also having BT issues with IOS8, on all types of Iphones. The Apple employee had me (guess what) 'reset' everything for like the 100th time since I got the phone, no dice. Here is the kicker, the Apple employee pulled her phone out and went to the BT and she couldn't get a connection to the BT device in the store. Instead of admitting that she too was having issues, she instead quickly closed her BT APP hoping I wouldn't see that she was having issues. Instead she gives me a brand new IPhone and tells me to go home and do all the downloads and it should work. Talk about the all time push off, went ahead and did it and same problem as before. She then tells me if the problem continues to go to GM and tell them to do a firmware update. I was like 'come again', you want me to just drive up to Detroit to GM headquarters and go tell their CEO to do a firmware update. This is super frustrating, my job is on the road, I need BT to work since I live in a state that you have to drive hands free.
I am out of ideas and don't know what to do, I really wish Apple would just come out and put a IOS FIX on this and admit to fact that the BT is an issue. Stuck with this dang phone now, so tired of it and Apple now.

you have two kickers in there.
Cheers
Pete

Apple needs to fix it or give support to those that own their products

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