Apple New Wireless keyboard issue

I purchased an apple wireless keyboard a month or so ago, and all was fine. A few days ago, I must have touched some combination of keys that now have the effect of NOT allowing me to type using the keyboard.
I changed the batteries and checked the bluetooth connection, and all seems fine. The odd part is, some of the keys (the function keys across the top) all work all the time. But NO letter keys work.
Is there a "numberlock" or somesuch key I may have inadvertently hit? Help, please?
Thanks
Mary

Hmmm...Have you gone through these steps?
http://support.apple.com/kb/TS1604
Clint Bradford

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Apple's new wireless keyboard

Is it possible to 'easily' remove the keys on one of the new Apple, wireless keyboards - and replace them in other positions? The reason is that I now live in a small, remote village in the French Alps. When I was down at the coast I bought one of Apple's new wireless keyboards - to use with my Macbook Pro (with the lid closed) and a separate display . However, what I did not notice was that although it had a photo of a 'querty' layout on the box - it was, of course, a French 'azerty" keyboard inside! It is not easy for me to return to the shop - and, they tell me by 'phone that they do not have, nor can they get, 'querty' keyboards.
I have a gizmo that makes it easy to remove keys on the original keyboards - but these keys are much lower profile. Other than writing over the keys with a pen (and choosing a 'querty' keyboard in systems preference - can I physically move the keys without causing damage?

Hi Alan:
I have one of those keyboards, but I have never removed the keys. I do not want to guess and cause you to damage the KB. I would ask an Apple source (store, Applecare) to try to get a definitive answer.
Incidentally, you might ask Apple if you could exchange the KB for one with the key configuration you wish.
Barry

My new apple bluetooth wireless keyboard types a "j" when I hit "k" and a "k" when i hit "j". Any ideas?

My new apple bluetooth wireless keyboard types a "j" when I hit "k" and a "k" when i hit "j". Any ideas?

HellO:
I would not waste time trying to troubleshoot the problem. Since it is new, call Applecare with a warranty problem. I had a similar problem with a new KB some time ago and it was replaced at no cost (shipping included).
Barry

Function keys do not work on new wireless keyboard

Hello....my good friend just bought a new iMac G5 2.1 spotlight model computer and has had troubles with his new wireless keyboard in that all 16 function keys do not work at all. Got any ideas or is it just a defective keyboard? He bought this at my recommendation so i am trying to make it all work smoothly for him. Would appreciate a quick response as he has now had this mac for 2 weeks and we cannot figure out the problem. Thanks in advance for any and all help

I have no issues using the Apple BT keyboard. All function keys that apply to the iPad work correctly; display brightness, iPod app control, etc.
Use the most recent version of iOS and also iTunes on your computer. Try a reset. Press & hold the Power and Home buttons together for 10+ seconds, ignoring the red power-off slider, until you see the Apple logo.
If that does not work, then restore the iPad to it factory settings.

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I just got the new Wireless keyboard and I paired it, and the Function keys work fine, and when I was pairing, the number keys worked as well(to type in pairing code). But when I try to type in any search box or type anywhere, it won't. even the numbers won't work. the Tab and Delete keys work though. Along with the function keys.
The funny thing about this is that the number keys worked when i was pairing, but not now. Also when I start up my Mac and have to type the password in, the letter keys worked. But once on the desktop its a no go.
Please help.

24 hours later, the initial fix resetting the Universal Access settings as discussed above, the keyboard proved to be so flaky, that I took it back to Apple and exchanged it for a new one. The weakness seems to be in the bluetooth communication perhaps, with the keyboard accepting the new settings and then forgetting them somehow. So if you are a user reading this thread and you aren't getting any joy from the solution above, the solution is to take/send the keyboard back to Apple for a new one. The one I have now works just fine. It paired up much more quickly and it is typing this note without any issues. So far. I also picked up a wired keyboard in case I have to throw this one against the wall if it starts screwing up like the other one. Either way, I am covered.

Apple Bluetooth Wireless Keyboard not Connecting to iPad

Hey, I try to connect my Apple Bluetooth Wireless Keyboard is not connecting to my iPad. I tap Bluetooth "On" and it searches for devices. Then I slide the switch on the back of my keyboard to the green light and the iPad picks it up and says "Not Paired." So I tap the keyboard and it just spins and spins and spins until the keyboard times out and powers off. Then it disappears and my iPad can't find any devices. I repeated the process several times and I got the same result.
Any help would be appreciated!
Thanks

I had a very similar problem, with a new model wireless keyboard. The set-up is not very intuitive (and the instructions for both the iPad and the keyboard are not particularly helpful). Here's how I got it to work:
1. If the keyboard has already been paired with another object -- e.g., I was testing out my iMac keyboard -- you should be completely out of range of that other object (more than 30 feet away).
2. Make sure Bluetooth on the iPad is disabled.
3. The keyboard should not be "on" -- i.e., no solid green light.
4. Press and hold the power button on the keyboard until you get a blinking green light. This should take just a few seconds.
5. Turn on Bluetooth on the iPad.
6. At this point, it should detect the keyboard and instruct you to enter a combination of keys to pair the two devices.
I found that you have to follow this sequence or it won't work. For example, if you have Bluetooth on on the iPad before holding the power button on the keyboard, it won't work.
I hope that helps.

New Mac mini & New Wireless Keyboard - can't complete setup

I just picked up a new Mac mini, and a new Apple wireless keyboard. I'm setting up the mini for the first time and i can't complete the setup because the new wireless keyboard doesn't seem to be recognized during the initial mini setup process. Should it be?
I can use the mouse to get me to the point where it requires me to setup an account, but without the keyboard I'm unable to do so.
Is this normal? I don't have a USB keyboard or I would have just plugged it in and finished. I should be able to do this with the new wireless keyboard, right?

I had the same problem with my wife's pre 2009 Intel Mini, had to use a USB KB to do a fresh install of SL, because the BT KB wasn't picked up.
Then on my early 2009 Mini I updated it from L to SL and after SL SW update found several updates, including a bluetooth update. When it came to applying the BT update, it said turn off BT, then proceed. Next came the need for me to enter my password to proceed, but that wasn't possible as the BT KB no longer responded. Fortunately I have a USB KB handy which did the trick.
So my conclusion is you need a USB KB as well as the BT KB, to manage a BT KB Mac. (With the above two examples I used a wired mouse)

I have problem setting up a new wireless keyboard and my new Mac mini

I have problem setting up a new wireless keyboard and my new Mac mini

Same with my new mac mini.
Got it brand new via the online shop.
Happy to start with the new mac i really got dissapointed by the fact that it`s impossible to pair the wireless keyboard unless you first connect a USB keyboard to the mac mini and start the configuration.
THIS S.U.C.K.S. !!!
No hint at all from apple that you first have to connect the USB keyboard.
I had to borrowed a USB keyboard from my neighbour :-((
After setting things up it was no problem at all to establish the BT connection with the keyboard.
Works fine now.

New mac mini won't pair with new wireless keyboard

How do you set up a new mac mini with a new wireless keyboard bought separately ... computer does not see the keyboard.
I've seen this question asked before but the only answer seems to be to get a usb keyboard for set up. So do I need to go out and buy another keyboard to complete the set up or is there a way around this
Thanks.

see > New Apple Mac Mini and Apple Wireless Keyboard Un-boxing - YouTube
If you missed the setup, most any cheap'o generic USB keyboard will work with the Mac Mini.

Anything new with keyboard issues in XP

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I seemed to have the same issues other people were reporting: USB keyboard would disconnect every five minutes or so, would sometimes re-connect by itself, would other times freeze and require re-plugging. The mouse would usually keep working even when plugged into keyboard. This would happen on all USB ports. It was most noticeable in Windows (through Boot Camp and through Parallels), but it would also happen less noticeably in OS X. In OS X, it would often recover without re-plugging, but errors would show up in the Console logs. It seemed to get worse the longer my computer was on.
Turned out, for me at least, to be a faulty keyboard. Although I tested the keyboard on another computer and it was fine, on the Intel iMac it had the disconnection problem. I repaired permissions, verified the disk, reset PRAM, restarted in Safe Boot, but nothing helped.
I called Apple about it. They replaced the keyboard under warranty, and since then (about two weeks) the problem has not occured once, in OS X or in Windows.
If you haven't done so already, I recommend thorough troubleshooting. Disconnect all other peripherals other than the mouse and monitor your logs in OS X (open Console under Utilities) to see if USB errors come up. Boot into in Safe Boot mode by pressing Shift on start-up. If the error still comes up in OS X, as it did in my case, then you have a valid problem you can call Apple about. If it happens only in Windows, unfortunately it might be harder to make a case since Boot Camp is beta software. When you call Apple you can desscribe all the testing you already did.
(are you still under warranty?)
20" iMac Core Duo Mac OS X (10.4.6)

New wireless keyboard layout

Can anyone explain why the new wireless keyboard doesn't have a numeric keypad? The previous keyboards were the same with the exception of the tethered cord. Does Apple not think I would like to have the same keys on my wireless keyboard (entertainment keys, numeric keys)? I don't understand.

After 45 minutes, 9 Apple "reps" and redialing 6 times, I finally got to a place that they call "Customer (something other than service)" and the person there was at a loss when I asked for customer service. Oh well, anyway he said that he could assist me and what could he do? I asked about the new wireless keyboard (being that my white one, the best thing I have ever gotten, will need to be replaced soon, they don't hold up to Power User wear and tear) not having ten key. The rep said that he hadn't noticed. WHAT?!
So we proceeded to investigate, low and behold he got education and was amazed that there were two different versions and why the wireless one had no 10 key. We discussed that this was the dumbest thing and that it will undoubtedly hurt sales. I asked because of that, will there be a "real" one? He excused himself to go ask a product rep. After about 10 minutes he returned and said that he told them of our conversation, made it clear how I felt and said that they were aware that there was "growing negative opinions" about the new piece and that there, if at all, wouldn't be a version with 10 key until at least next quarter. I told him my main concern was that in about a month or so I will need to pick about 50 of them and if there is no 10 key, I'll have to go to Logitech. He said that the product rep mentioned that they probably lost another sale to Logitech. Yup.
WHAT WERE THEY THINKING?!!!!!!
P.S.
Since the one I have now is still under warranty, as were the previous ones, when I take it back I'll probably get a 10 keyless one, hopefully with the provision that I can exchange it for a real one when they come out.
We'll see.

New wireless Keyboard with terrible battery life

Is this how they all work?
I recently bought a wireless keyboard for my mac mini that's in a closet functioning as a media server. It seems that the battery life is terrible. I used the keyboard for about one hour one day and didn't touch the device for two weeks. After this two week interlude the batteries were dead. This is the 2nd time I have noticed this.
So should I remove the batteries when not using the keyboard. I can't seem to tell if the keyboard is on or off by pushing the button since the keyboard light doesn't stay on when in use.
I have other wireless keyboards that seem to have battery life that go and go and go

One Possible EXPLANATION For Apple Wireless Keyboards Or Mice GOING THROUGH BATTERIES In A Matter Of Weeks is as follows:
When you shut down or sleep your Mac, if there is a second Mac running at some distance away (up to 100 meters distance), and this distant Mac has bluetooth switched on, and was, for some reason, previously been paired with your wireless keyboard or mouse, then I believe the keyboard or mousewill try to link to the distant Mac after you have shut down the local Mac, using all its available transmission power to overcome the distance, and thereby wearing down the batteries.
This happened to me. I have two Macs in the house, and paired my new wireless keyboard with both computers, just so that I could use this keyboard with either Mac.
But when I shut down the Mac I was using, without me realizing, my wireless keyboard that I had in front of me would then link up to my other distant Mac (which was usually always running), located at the other side of my house, and in doing so, my wireless keyboard would wear out its batteries in weeks from the power drain due to long distance transmission and reception.
Whether this battery draining from long distance transmission and reception can also occur when the wireless keyboard or mouse has not been paired with the distant Mac, I am not sure. It's conceivable that in the bluetooth polling mode, where the distant computer is trying to link up to the wireless keyboard or mouse, there could also be substantial power draining from long distance transmission and reception (especially if bluetooth is set to discoverable).
Someone may want to test this: seeing if bluetooth polling over distance can drain power. Who knows, it may be that your neighbor has a Mac, and so when you switch off your computer, your wireless keyboard or mouse spends all night trying to link to your neighbor's Mac.

Tricks w/ new wireless keyboard

Here are the following "tricks" I have found out about the new wireless keyboard from Apple.
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3. Power off keyboard => Press and hold power button until the green light turns off. It'll turn on first, and then a few seconds of holding the button will turn the keyboard off.
Other tricks people have discovered? Unlike with the MacBook Pro built-in keyboard, there is "Num Lock" key, so there is no built-in numeric keypad as part of the QWERTY keyboard, at least not that I have found.

hey that was useful, thanks.
after one month my wireless keyboard batteries where empty !!!! did u experienced the same? Do u switch on/off your keyboard? I don't like the mouse when not used the device sleeps (no/low consumption)....

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Apple Aluminium Wireless Keyboard - How to put back UP arrow key

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http://www.ifixit.com/Answers/View/25695/Howto+get+the+down+arrow+key+intoplace

Apple New Wireless keyboard issue

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