Apple not recognize my iphone serial number
When i wanted to check my warranty status, i need to type in my serial number. I acquired it from my Packaging, but it says its not valid code.
Can anyone help me please?
Is this due to Apple, or something else?
Are you sure you're typing in the Serial Number, and not the UPC code or something?
If you can turn on your iPhone, you can have it display its own serial number by doing the following:
From the Home screen, tap Settings > General > About and scroll down.
This page has all the ways you can find the serial number for your iPhone.
http://support.apple.com/kb/ht1267
Make sure whay you're typing in is correct!
Similar Messages
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I did not know my Iphone serial number, i sold it and I need to know the serial number. Is there any sullotion for this
how to find serial number, etc
http://support.apple.com/kb/HT4061?viewlocale=en_US&locale=en_US -
Do not recognize the exact Serial Number when Setup.
Do not recognize the exact Serial Number when Setup.
Invalid Serial Number. This is not a valid serial number.
Prease go Back and re-enter your serial number.
I am a old Korean.
I can not speak and write English well.
So I write this letter, as translated by Google Translator.
I ordered the PremiereElements 11 July 2, 2013.
I received an email from Adobe after I paid the price.
Serial number is
[personal information removed... Mod - https://forums.adobe.com/docs/DOC-3731]
[This is an open forum, not Adobe support, please do not post personal information]
I have downloaded the "PremiereElements_11_WWEFDJ_win64.exe".
And I installed the program and I made some movie clips.
I used the PremiereElement11 well until this morning.
When I click a button for importing a clip, PremiereElement11 show me a error message.
"Cannot find a file", "Reinstall".
So I reinstalled.
In the "AdobePremiereElements11-Setup popup window" I wrote my name and select my Country and wrote serial Number exactly.
And clicked next button.
But "AdobePremiereElements11-Setup popup window" said
"Invalid Serial Number".
and
"Invalid Serial Number. This is not a valid serial number.
Prease go Back and re-enter your serial number."
I have tried many times.
As a result, I did not install.
How can I fix this?marusot
Google Translate from English to Korean
당신이 프리미어 요소 (11)와 현 버전이 아닌 12을 가지고 있기 때문에 어도비 채팅 당신을 도울 경우, 나는 확실하지 않다. 그러나, 그것은 것입니다 있는지 확인하기 위해 어도비와 어도비 채팅에 도달하기 위해 시도하십시오.
http://helpx.adobe.com/contact.html?step=PRE_adobe-ID 서명 - in_stillNeedHelp
어도비 채팅이 도움이되지 않을 경우, 우리는 여기에 우리가 할 수있는 최선으로 도움을 시도 할 수 있습니다.
당신은 1 사용중인 컴퓨터 운영 시스템?
2 당신이 프로그램을 다시 설치하는 경우 비활성화 바이러스 백신 프로그램과 컴퓨터의 방화벽 (들)이 있습니까?
우리는 당신의 결과를보고 할 것이다.
감사합니다.
ATR
English Version of the Above
Since you have Premiere Elements 11 and not the current version 12, I am not sure if Adobe Chat will help you. But, please try to reach Adobe and its Adobe Chat to find out if it will.
http://helpx.adobe.com/contact.html?step=PRE_adobe-id-signing-in_stillNeedHelp
If Adobe Chat does not help you, we can try to help here as best we can.
1. What computer operating system are you using?
2. Do you have the antivirus program and firewall(s) of the computer disabled when you are reinstalling the program?
We will be watching for your results.
Thank you.
ATR -
Hi, I buy iPhone 4s 16G white new today, but when I check serial number on apple support, that is invalid serial number, the serial number is not recognised. Then I check by using IMEI, "our records indicate that this product has been replaced. Please provide the serial number for your replacement product to find the support and warranty coverage information. What is replacement product really is? I am still confused. Is it recondition product?
You purchased this iPhone today from where?
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last friday night my iphone5 hold up with two bud guys.. how can i block it so they connot used anymore my phone plss help me apple..i have a serial number here ti keep it so i thonk it can used i bought my iphone in japan.. THIS ISMY SERIAL NUMBER HELP ME PLSS APPLE ( serial nu.F1*****TWG ) iphone 5 32GB plss help me to block it right now.. godbless..
<edited by host>Hello Renvin29,
It sounds like you need to disable your iPhone remotely. I'm sorry to hear about your phone! The only way to do this with is Apple services is if you had Find my iPhone enabled. You have 2 options:
You can use this article to put the phone into Lost Mode and preserve your data on it, but prevent access to it:
iCloud: Use Lost Mode
http://support.apple.com/kb/PH2700
Or you can just erase it remotely outright:
iCloud: Erase your device
http://support.apple.com/kb/PH2701
You should also take a look at this article for additional info on what to do about this situation:
If your iPhone, iPad, or iPod touch is lost or stolen
http://support.apple.com/kb/HT5668
Thank you for using Apple Support Communities.
Take care,
Sterling -
i lost my iphone... if somebody use it my i phone with different apple ID, Do apple company can determine the apple ID used on my iphone serial number?? If i gave my serial number, can it retrieve the apple ID user???
No! Apple is not law enforcement and therefore does not have personal investigating lost or stolen property other than Apple's own.
Even if they had the information data protection laws would prevent them from giving it to you or anybody else including law enforcement. -
My iphone serial number claims to have been replaced. But it is actually not. I need to get it replaced for a screen issue ASAP! Please help
This was told to me by Apple Store reps... They have asked to contact Apple support help line .. nobody answers there.. I am stuck! There is no email id that i can find either to contact Apple support
-
I had to replace my Iphone 5c with a new one. Now, my windows 7 pc does not recognize my iphone. Reinstalled itunes. Apple mobile device is running. I did whatever I could find on the internet still no luck. Any suggestions? Thnx
You have done everything verbatim included with this link?
http://support.apple.com/kb/ts1538 -
Hello Apple Support,
My iPhone 5 has been stolen and I want to lock the device totally.
My Apple ID is **********Stolen Device Serial Number: DN*******TWD
Stolen Device EMEI: *********.
<Edited by Host>Sorry if my English isn't correct because of I'm Italian.
You must switch on the lost mode on the app " Find my iPhone ".
If you can see it on the map of this app, you will know where is your iPhone in that moment.
REMEMBER: you can see your iPhone on the map of " Find my iPhone" only if it is online. Indeed you can't see your iPhone if it's offlined or switched of. -
My laptop has broken and i have been given a new one by apple - this has changed my serial number so my Adobe Ps,Ai etc are not working and say my licence has expired. How can i get this to work?
uninstall anything adobe 'migrated' to your new mac, clean and then properly install, Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
if you need an activation count reset, http://helpx.adobe.com/x-productkb/global/service1.html -
last 6 months back brought i pod for 50$, but i came to know that,the product is vintage model, hence no support from apple, now problem is that ipod is not working, and the serial number is <edited by host>,can u pls reach me on <edited by host>
This is a user-to-user support site not a place to reach techs. You can make a Genius Bar appointment at your nearest Apple Store and see if you can do an out-of-warranty replacement or you can use a 3rd party repair site.
-
Not accpet to add my iPhone serial number
I want to add my iPhone serial number in my product but Not accpet to add it
no idea what you are asking. Please post in your native language.
-
Apple care protection will not accept my hardware serial number
Apple care protection plan registration will not accept my hardware serial number.
Call Apple and ask to speak to Agreements Administration.
-
I my macbook pro will not recognize my iphone. I had the AppleStore, re-install my original software a month or two ago, but since they did this, my computer cannot recognize my Iphone it is telling me that I also need to download the new version of Itunes, but keeps telling me my system isn't running the correct software. When I go to update my software, it's telling me I'm running the latest version??? HELP!!
you need to upgrade your OSX to 10.6.8 or later to sync with the iPhone 5. as you need itunes 10.7 to run Iphone 5
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I can't add my iPhone serial number in my support profile.
I can't add my iPhone serial number in my support profile because say that it is be using with a different Apple ID, but I not have more ID. My iPhone is new and I bought it from Apple Store.
Excuse my English!I have the same problem. How do I fix this?
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